El cliente no dejó un comentario.Fallon K.
Customer Reviews for Dunwoody Food Mart
(U-Haul Neighborhood Dealer)
Dunwoody, GA 30338
Servicios en esta ubicación:
- Mon–Sat8 a. m. - 5 p. m.
- Domingo9 a. m. - 4 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
El cliente no dejó un comentario.Hamidreza S.
It wasn't a uhaul place. It was in front of a mini market with a box on a outside wall to put the keysAlicia M.
My experience was Absolutely a great one.?Everything was just what I needed it to be! Thanks again U-Haul!!Anthony B.
Not marked so easy to miss. The app option was totally worthless. After 20 minutes of inputting data I got a message that there was a problem on their end. Only when I called did I learn that I could just go into the grocery store and pick up the key. Very frustrating. Put up some instructions near the trucks is my recommendationGregory C.
The man responsible for the location is very rude. He's impatient and condescending towards his customers. He stated he had no time to answer my questions concerning the app. As a woman, I found him intimidating and had to have my husband intervene. He needs training on customer service.TIF P.
El cliente no dejó un comentario.Raccaine W.
The customer service from the woman at the gas station was incredibly rude. Making some wait 5 mins while u stock the store was ridiculous. I would never ever recommend this location. Service so poor I had to comment on yelp about it.Brandon C.
Excellent experience.Allan R.
El cliente no dejó un comentario.Amanda I.
El cliente no dejó un comentario.Sreejith M.
the A/C truck doesn't workLuis L.
El cliente no dejó un comentario.Richmond H.
El cliente no dejó un comentario.Shiva G.
I had to pay for a truck that I couldn't even use because there is no ramp with this truck lady was hard to understand very confusing won't go there againMichelle H.
Frustrati g that the truck was on a fourth of a tank full. Had to fill up before even getting out of town charged for three days when I only needed it two. Charged me for more miles than I needed.BO F.
Tires were significantly low, and I had to go get the tires calibrated myself. The lady handling the rental was generally unhelpful and somewhat unfriendly.Carla F.
The attendee was rude and manipulative. First asked me if I want to drop the truck back, I told him no. Then he questioned how I got the rate. Saying he never seen a rate so low. Then asked me if I didn't want the rate. Very discriminatory personality.Anita S.
Have used your services several times recently. Thanks,ROBERT B.
El cliente no dejó un comentario.Cappel C.
El cliente no dejó un comentario.Joseph M.
Location was dirtyJanet T.
I wasn't able to verify the miles at the beginning of my rental and I don't agree that I drive 45 miles. Also, thr driver's seat and passenger seat were filled with cast hair.Brittany C.
El cliente no dejó un comentario.Renjith Kumar R.
Have used this location in the past and have been pleased.Robert M.
I was provided no assistance upon the return. Also, the next day it appears someone at this location has attempted to fraud UHaul stating that the truck was returned with damage when I can confirm no damage occurred. I think they saw that I took the insurance and have attempted to fraud the insurance company for more money.Robert B.
Very unhelpful representative. Plus thick foreign accent difficult to understand. Lectured me about not having a â€œtraffic link?.â€ Link had not been sent to me. Would never use this location again. Additionally, UHaul return online procedure is awful. Couldn't recognize my location and would not recognize my location even after I allowed UHaul to do so. More than frustrating.LYNELL M.
El cliente no dejó un comentario.MATTHEW D.
They were rude and trying to charge for extra things that uhaul doesn't charge for like putting blankets back in the plastic bag the disposable plastic bag they also threatened to charge us extra uf we didnt check the truck in mobile it was 430pm i dont think they were closed i asked for blankets initially and they told me they didnt have blankets i. Then asked again and they said ok and showed me they had a big pile of blankets.Adrianne H.
I had difficulties with the no contact app and had to go into the store. They were extremely helpful and courteous.Marjorie E.
El cliente no dejó un comentario.Boaz B.
El cliente no dejó un comentario.Graham S.
They were scratches and scrapes on the truck The inside was a little dated and not cleaned the windshield front windshield was not cleaned. But overall I had a good experienceDexter Y.
Back cab dirty and bags of trash Can dirty. Windows horribly dirtyLori M.
Do not use this lady. She is rude and demanding. The worst experience ever. I had to call Uhual upon arrival to clear everything up and uhaul has to tell her how to do her job on speaker.Alex C.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.Simone M.
When someone rents the trailer to move a vehicle, make sure you have the system working by having the trailer plugged into the vehicle hauling the vehicle. Had to haul the trailer from Georgia to Texas without lightsRobert W.
Help customer locate truckMonee C.
El cliente no dejó un comentario.MICHAEL C.
I hope U-HAUL is easy for foreigners to use. The staff is asking questions, but it's hard to answer because I can't speak English. When applying online, explain clearly, and when you visit a branch, you should give the reception number, receive the vehicle key, use it, and return it easily.kanghee K.
El cliente no dejó un comentario.Sukanksha T.
The cargo van I rented was very dusty and had a Gatorade bottle still in the cup holder. The dash was displaying a "left tire pressure low" warning, but the clerk told me to ignore it. The clerk was very rude. She talked over me every time I tried to ask a question. When I tried to explain that she wasn't hearing me, she still didn't care and asked, "do you want it or not". I was appalled at her demeanor.Timothy O.
Improve customer service and provide clean vehicles.WILLIAM M.
Rude staff, dark pickup/drop off location, small parking lot for pickup/return behind store difficult to maneuver trucks for parking, dirty/smelly trucks, gauges not working on dashboard, weird noises while driving/turning steering wheel,guzzled gas more than previous truck rental of same size. I will never use this location ever again!RANDE M.
Hello, the Uhaul had ants also, I paid to rent two dollys which totaled to $14. They were not on the truck. I would like to be refunded for the missing equipment.Shardae D.
They were quick and understanding.Dan K.
Out of 3 dollies, only one had serious problems. It was not smooth and needed hard push. After renting for 48 hrs, I was late by 2 hours however I was asked to pay for entire 24 hours. It's not ethical I suppose. Hugh disappointment. Anyway, it's not last move but will look for alternatives for next move for sure.Dhananjay M.
There needs to be additional lighting. It was very dark behind that building. Also, someone parked a boat and boat trailer there which made it impossible to park the truck in an actual parking space.Terrell P.
I did not have a problem with the location so much as I did with the uhaul experience. Changing the rental to TWO DIFFERENT LOCATIONS was completely inappropriate and the lack of explanation regarding the decision to have me pick up supplies at one location and truck at another is stupid. No one who rents a uhual has time to mess with this kind of stuff and you should know that. Additionally, using the app to upload drivers license is exceptionally lazy. Train your people how to check customers in and out. Again, no one who rents a uhaul has time to mess with this kind of stuff. Finally, the front passenger tire on the truck had practically no tread and looked like it was going pop any minute. When I mentioned the tire upon returning the vehicle, no one cared.Natalie P.
I had a poor experience with this UHaul location. First, my pick-up/drop-off location was changed the day before to a more inconvenient location (the one I had the poor experience at). When I arrived, the location was sketchy and dirty. The clerk at the counter asked if I, a woman, was capable of driving the truck I rented multiple times. The clerk then told me I had to back the truck into a space in the thin parking lot where the trucks are when I returned it, even though the location did not do me the courtesy of backing the truck in for me to drive away with upon pickup. I returned the truck per the clerk's directions ahead of time and attempted self-check out to avoid speaking with them again, but was then charged a $20 late fee. Uhaul customer service, which I called twice that day was helpful and eliminated the charge, but I will never use this location again. This location should be changed because the parking for the trucks is difficult for amateur truck drivers, the truck smelled like cigarette some and was dirty, and the clerk was not helpful and disorganized.JuliaKate C.
El cliente no dejó un comentario.Alexander W.
Very rude and unprofessionalSammy C.
El cliente no dejó un comentario.Jason G.
El cliente no dejó un comentario.Tamer A.
El cliente no dejó un comentario.Freddy P.
The number of steps on line to rent the vehicle was absurd. My preferred location showed no vehicles available but when I drove by it there were literally 5 vehicles of the type I wanted. The location I rented was a convenience store with only 1 person working who had to keep stop helping me to help convenience store customers. I returned the vehicle yesterday afternoon and have yet to receive the promised email receipt.Frank M.
El cliente no dejó un comentario.Jameel N.
I was way overcharged. The numbers don't add up! I am going to contest the bill. The clerk was not helpful or courteous. I was very unhappy and will not use them or recommend them.LAURA D.
El cliente no dejó un comentario.nichelle N.
Faster check-in; person seemed unfamiliar if they had a vehicle available and the rental form (how to fill out).frank L.
El cliente no dejó un comentario.Regine T.
El cliente no dejó un comentario.elizabeth H.
Truck was very old and squeaked loudly whenever I turned the wheel. AC did not work. Back door was rusty and hard to open. Truck should have been put out of service. Service inside was not great.ValaRae P.
El cliente no dejó un comentario.Glentwan M.
Impatient, rude and overall unkind. They insisted I bring a truck back because it was reserved by another customer. I then reserved a smaller truck instead, waited, went through the paperwork and was told that I could take it but it had no gas, then they didn't have the keys, so I was told I could leave with the original truck that was "unavailable". This was all while I had movers at my house waiting at $239/hour. Horrible experience with the staff and the female was just completely rudeSarah J.
El cliente no dejó un comentario.Dusmanta S.
El cliente no dejó un comentario.Anthony S.
The exterior of the truck was dirty. The trailer part had not been swept out. Also, when I told the person inside that I had found scratch marks on the truck, he just handed me â€œXâ€ stickers for me to put on the truck where the marks were.Stephen D.
U-Haul time extension is not good. If user wants to extend time within 24 hours period then there should NOT be fee.mazeed S.
To improve for your next customer I would recommended that the staff be much more polite! Both at pick up and drop off the staff were out of line and extremely rude. We will not be going back- and would rate 2 stars only because the Uhaul was fine.Malik M.
El cliente no dejó un comentario.george B.
El cliente no dejó un comentario.Byron W.
Rented a cargo van - the first van offered to me the blinker would not work, the only other van available was outdated and needed repair on the back door mechanism. Other than that, vans were clean and they had all the supplies I needed necessary to make my move.Edward C.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.Taron H.
El cliente no dejó un comentario.JOSE M.
El cliente no dejó un comentario.Todd R.
Over priced. I had the uhaul for literally one day and charged almost $700Simone A.
The attendant was not friendly. She was argumentative and not helpful. Additionally, the truck had issues with the lock and was damaged from prior uses.Carlos G.
Van was difficult to start. Didn't go in to gear easily. Windscreen wipers did not work.John O.
El cliente no dejó un comentario.Greg T.
Service always awful! Left blinker stayed on whole time while right blinker did not work. Charged $20 to close out the contract. Parking lot and store filthy!! Use other locations!!Dawn W.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.suman A.
El cliente no dejó un comentario.Irene P.
The truck smelled like a fish market, hadn't been cleaned, was dented on both sides, and was hard to hold on the road.Jonathan B.
The vehicle was in need of a tune up as it was only running on 5~8 cylinders with very rough idle and "sluggish" which means wasted fuel and lower torque when going up hill, making it "work harder". NOTE: This is not the rental locations fault, just noting it.Timotjy W.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.Sushanth C.
Return location was crowded at convenient store, person at cash register said to pack in back of store. No lights in back/extremely dark. Narrow driveway( wide for one car only) dirt/grass area for parking. Would not recommendAngela B.
El cliente no dejó un comentario.Edward D.
Friendly pickup. Parking was tight and took awhile to get truck out but good overallDAVID S.
Customer service. I rented uhaul truck first time. I need extra time to understand procedure. The rep has rushed me to go through uhaul website instead of explaining.Ravi S.
Don't lie and steal money from customersKendra H.
I was a first time user/driver of the 26 feet truck. Driving in streets is easy however parking and going close to cars is not. Some how to videos or videos with recommended driving techniques could be offered in the mobile app. If it does, I did not catch it.Daniel C.
Servicios adicionales en esta ubicación
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!