Customer Reviews for Down Town Globe
(Distribuidor de U-Haul del vecindario)

2,300 comentarios

1307 W 6th St   Los Angeles, CA 90017
(76 Unocal on 6th and Witmer st)

(213) 481-7312

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1:30 p. m.
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(213) 481-7312

1307 W 6th St
Los Angeles, CA 90017
(76 Unocal on 6th and Witmer st)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1:30 p. m.
Horario especial
  • 7/4/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Customer service with excellent friendly and knife and fast

JAMES J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sydney L. 
Clasificación:
3.0

The place was closed when I dropped it off. They made it easy for drop off. Gracias

Emma J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Long T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector G. 
Clasificación:
4.0

Location in bad neighborhood, but man at the checkout was kind and very helpful. Ran out of requested dolly, so may suggest they have some more equipment on hand.

ROBERTA K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Talia M. 
Clasificación:
5.0

Great service

Hector G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

The service and equipment were excellent. Very friendly staff. I would go back any time.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allyson R. 
Clasificación:
5.0

They are always so easy to work with and friendly

Andrew E. 
Clasificación:
1.0

The owner (bald guy) was extremely rude and accused me of “tying the chains on my auto transport too tight”…when I told him multiple times THAT I DIDNT HOOKUP MY AUTO TRANSPORT MYSELF. He refused to help assist me in disconnecting my auto transport from my Uhaul. After driving 20+ hours, I had to disconnect everything by myself while he looked onward and yelled instructions at me. He was constantly yelling and speaking to me sarcastically in a condescending tone. Further, the shop was filthy with flies everywhere for some reason, and he wasn't wearing his mask or distancing. The guy here was belligerent and rude…STAY FAR AWAY FROM THIS PLACE.

Selame S. 
Clasificación:
2.0

The truck needed an exterior wash, there was heavy splatter all over the front. The counter guy wanted me not to use the Uhual app and kept telling me to cancel it and he'll process. I just closed the app and he did his thing on the computer. The customer service isn't what I'm used to from you regular uHaul locations. He also changed my selected drop location to a smoke shop. I had selected Foothill Storage. The smoke shop was closed and the keys were just dropped in the mail slot of the door.

Jose D. 
Clasificación:
5.0

He was a very nice guy.

Joshua J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER J. 
Clasificación:
1.0

Horrible customer service, will not come back to this location ever or recommend to anyone.

Marvin B. 
Clasificación:
5.0

Great Servise

MOISES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria H. 
Clasificación:
5.0

Fast and accommodating! Will definitely use this location again

Joshua S. 
Clasificación:
5.0

I have to say Tony is the absolute best very professional down to earth that makes you feel good about renting U-Hauls I would not want to go anywhere else other than Tony's Place I appreciate him as a human being and I have much love for this establishment thank you for being you

EDUARDO Z. 
Clasificación:
1.0

El cliente no dejó un comentario.

LEVENT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOUROSH N. 
Clasificación:
2.0

El cliente no dejó un comentario.

SERGIO N. 
Clasificación:
1.0

Forgot to give us the Dolly, drove a hour, had to turnaround and go back just to pickup the dolly.

Emma S. 
Clasificación:
5.0

Rented from this location a few times and always great service.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOUROSH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Good service always

gorgui S. 
Clasificación:
5.0

Nothing. Tony does a great job. He deserves a raise. Leave him alone. If it ain't broke, why fix it.

Albert J. 
Clasificación:
1.0

I got charged a whole day for dropping the uhaul off 35 minutes late, the whole location which was also a gas station was shut down on return at 3:30 in the afternoon so we couldn't even fill up there like we were planning.

Jack L. 
Clasificación:
5.0

Tony takes care of us every time we come, we always share a laugh together and enjoy seeing each other. Friendly service and he tries his best to take care of the customers quickly! Which we appreciate.

Brian G. 
Clasificación:
5.0

The truck was in great shape I received speedy service and it made my move easy!

Wallace G. 
Clasificación:
3.0

Online booking allowed me to select 8am pickup but location does not open until 9 am.

Ralph R. 
Clasificación:
5.0

Very friendly service at the pick up spot.

Derek V. 
Clasificación:
5.0

Tony is the best customer service worker at every single u-haul no matter where I go no one is on par to his service.

Osbaldo R. 
Clasificación:
1.0

Guy was just pretty rude when we came to pick up the truck. I asked him if we were able to keep our personal car in the lot during our 4 hour rental, and instead of simply saying no he started lecturing me in a very patronizing manner.

Liam W. 
Clasificación:
5.0

I love coming to this place it's the best

Jamega H. 
Clasificación:
5.0

Best customer service ever , the two men were just amazing and helped every step of the way and made my drive from LA to SF flawless and safe . Highly recommend

michael D. 
Clasificación:
5.0

I've been a customer at this location for a few years and Tony has always been super nice and helpful! I go there a few times a month and he makes truck rental super easy..A+

Paul N. 
Clasificación:
5.0

Free gas ?

Stephen D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linnie G. 
Clasificación:
2.0

At first the guy who was helping me was extremely rude. He was fixing things in the gas station and said I had to wait u til 9 even though my appointment was at 8. He ended up helping me around 8:30 however did not explain much to me about the rental process.

Candy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry A. 
Clasificación:
5.0

Tony is always very efficient and helpful. 5 star Tony!

Michael C. 
Clasificación:
5.0

The owner/manager of this location is helpful and very nice. He runs location w/out the assistance of any other employees. Great job!

Mike C. 
Clasificación:
1.0

The man that works there is extremely rude. I've dealt with him on 2 occasions and both were very negative interactions. The trailer that I rented 2 weeks ago was covered in dirt. The truck that I rented on Tuesday was full of trash. The man wouldn't let me review the truck before “approving” the condition. There was another customer that walked out as I was walking in and even commented, “I hope you have patience because that guy has a bad attitude”.

Timothy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

NASER L. 
Clasificación:
5.0

I have been coming to this location periodically for over a decade and the owner is wonderful to work with!

BRIAN H. 
Clasificación:
5.0

Best service in town

GORGUI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NASER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA T. 
Clasificación:
2.0

Left the truck after business hours in the lot where all other U-Hal's were. We followed the online instructions for drop off. When going to return the keys there was a night attendant at a walk up window… he was bothered that we were there and took our keys begrudgingly and rolled his eyes! Just the type of customer service I want after a full day of travel and unpacking a truck!

NICOLAS J. 
Clasificación:
1.0

The owner was extremely rude and accused me of trying to take money from him when I asked about the deposit that was put down on my credit card. He was constantly yelling and speaking to me sarcastically in a condescending tone. Further, the shop was filthy with flies everywhere for some reason, and he wasn't wearing his mask or distancing.

Hanjoo K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDERSON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

lauro R. 
Clasificación:
5.0

El cliente no dejó un comentario.

woody A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAPPHIRE S. 
Clasificación:
2.0

Clean the truck cabins.

MATTHEW K. 
Clasificación:
4.0

Ensure that Uhaul's online “touchless” rental & return process works reliably & effectively.

HERBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW N. 
Clasificación:
5.0

There were some used tissue papers and spare change left in the vehicle from the previous person. However, customer service at this location was above and beyond excellent. The owner was very kind and helpful.

DANIEL H. 
Clasificación:
5.0

N/C

KIMBERLY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE N. 
Clasificación:
3.0

It was the only location with the truck I needed for moving long distance. Please clean the trucks, including the cigarettes (I had to travel with the smell for 400+ miles). Also, in the covid era, please sanitize the steering wheel, and other items that are necessary to drive.

CRISTINA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NASER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY ANN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jorge G. 
Clasificación:
5.0

Best service in Townj

ABRAHAM Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

henry W. 
Clasificación:
5.0

None they were great

Timothy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOUROSH N. 
Clasificación:
5.0

Tony makes the customer feel at ease Very meticulous and detailed Great experience

EUGENEJUNGWON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janos Laszlo K. 
Clasificación:
1.0

We paid for two dozen moving blankets. When we got there he said he didn't actually have that and gave us the 6 or 7 blankets he had. Not enough, and not what we ordered. But the biggest thing was that I was trying to pay with a gift card. I presented it when I first arrived and was told to present it at the end. At the end of our two truck, 4 day rental I presented it again and was told that they didn't know how to charge the gift certificate but to leave the gift certificate number and someone else would charge it to the gift card in the morning. That never happened and I now have an over $900 charge on my amex and the bill period already closed. Completely unacceptable! Additionally the gas gauge on one truck was not marked accurately and when we showed the employee he had a bad attitude about it. An awful experience overall and now I have a $900 bill on a closed AMEX statement and I'm sure several calls to your customer service to deal with. Awful awful awful.

alisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felipe L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anto N. 
Clasificación:
1.0

Better customer service. It was all rushed. I was charged $28 for insurance when I didn't elect that one. Also, $5 for some other stuff. All the charges made my bill higher than expected.

WALTER A. 
Clasificación:
3.0

unfortunately the cab light in the truck was not working, as a result when we returned the car it was pitch black. i left my 600 dollar prescription sunglasses in the cup holder because i couldn't see anything inside the car. when i called to inquire about it the location was not helpful at all, they rented the car out to another family immediately and i have a feeling they likely took the sunglasses. extremely disappointing.

Ehsaan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias T. 
Clasificación:
5.0

Yhey should tell exactly what hitch ball Towbar and lights connector you need I had to go to homedepot twice

YAZMIN V. 
Clasificación:
5.0

everyone was very helpful and answered all of my questions. the gentleman that did my paperwork was helpful and the guy that grabbed the car good too. overall a great experience.

FAUSTO O. 
Clasificación:
5.0

Great customer service. Very professional!

KENNETH D. 
Clasificación:
5.0

We had a couple if bad experiences with U-haul, but this experience makes me happy to use you again. Gracias.

WENDY C. 
Clasificación:
1.0

DO NOT COME THIS LOCATION. DOUBLE CHARGE

YUYAO S. 
Clasificación:
1.0

Your online reservation is a JOKE! I had to run around on the DAY I thought I HAD a Van reserved. All I got from the clerks at the location I thought I had the van ready was, "we have no van for you, and to bad so sad!" I literally had to scream ant the lady behind the counter to call the dispatch center to find me a VAN and good thing I kept all my emails to show them proof, I was told a VAN had to be ready for the day I reserved it. I even had to go to ANOTHER location to pick it up. UHAUL needs to do better and not over book the vans, if I your customer reserve a VAN I should have my VAN ready the day I reserved it and not get the run around from your employees! Right now UHAUL has a good market, people are moving and you should do right by your customer, I had to scream and a poor employee at the location and phone to get what I needed to get, this should not be the way customers should be treated......SHAME ON YOU!

ALEJANDRA A. 
Clasificación:
4.0

El cliente no dejó un comentario.

bridgette L. 
Clasificación:
1.0

Truck smelled like marijuana, floors were disgusting, steering wheel and button/knobs were sticky snd gross. Felt like I needed gloves on while driving the car.

CHRISTOPHER M. 
Clasificación:
5.0

Always flawless work they are an amazing crew

ANTO N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esteban J. 
Clasificación:
3.0

The office area could be clear and cleaner. The attendant was nice and helpful.

grace G. 
Clasificación:
5.0

only i can say thank you for great service excellent

Carlos C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Natacha V. 
No se han enviado comentarios para esta ubicación.

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