Customer Reviews for Down Town Globe
(U-Haul Neighborhood Dealer)

2,481 reviews

1307 W 6th St   Los Angeles, CA 90017
(76 Gas station across the street from rampart police station)

(213) 481-7312

Office Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–2 pm
  • Sunday
    9 am–1:30 pm

Services at this Location:

Contact Us

(213) 481-7312

1307 W 6th St
Los Angeles, CA 90017
(76 Gas station across the street from rampart police station)

Services at this Location:

Office Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–2 pm
  • Sunday
    9 am–1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The total charge for my 5 miles usage of Uhaul is $150. This place is totally is scam. They just simply made up a fuel level and ask for HUGE fuel charge.

Zhongqi L. 
Rating:
5.0

Come get a rental truck ask for Tony all trucks u need

liborio S. 
Rating:
5.0

Great location 2 rent a truck 🚚 ask for Tony

liborio S. 
Rating:
5.0

Customer did not leave a comment.

MAURICIO V. 
Rating:
5.0

All day there's truck just make reservations n ask for Tony

liborio S. 
Rating:
5.0

a+ thank you number one uhaul they just need more vans !

drake D. 
Rating:
5.0

I only come to this location for my business needs A+

drake D. 
Rating:
5.0

Customer did not leave a comment.

Catherine S. 
Rating:
2.0

This location was filthy and located in an area that was densely populated with homeless people running around the outside of the property. I had one person run in front of the rental vehicle as I was driving, appearing as if they were hoping I would have hit them. The key drop off was not easy to find. When looking at the picture in the application, it shows a key box to place the key in, however, the key needed to be given to the person at the store. The key drop off box was not easily visible. This location was also a one hour drive away from my move-in location, and this was the closest location I was able to choose from.

Miguel G. 
Rating:
5.0

The owner is a good person

Vivian M. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Great experience!

pabel S. 
Rating:
5.0

Great location to rent a u-haul just ask for Tony

liborio S. 
Rating:
1.0

Make sure the truck is swept out before its rented out again in the back and in cabin

Lindsey M. 
Rating:
2.0

Clean equipment, better customer service. Needs AC

HUMBERTO R. 
Rating:
5.0

Customer did not leave a comment.

Francisco P. 
Rating:
5.0

TONY IS THE BEST DUDE. QUICK SERVICE.

KOUROSH N. 
Rating:
5.0

Best uhaul in town

M N. 
Rating:
5.0

I come to this location for all my business needs! Tony #1 manager

drake D. 
Rating:
5.0

Customer did not leave a comment.

Jony S. 
Rating:
5.0

Customer did not leave a comment.

Julian K. 
Rating:
4.0

Clean the car before next customer because when we Got it there was ash and personal belongings left after the previous driver

Patrycja K. 
Rating:
5.0

Amazing service. I did not have a reservation and it was the last day of the month so uhaul was packed!!!!! Tony pulled a truck out of his a$$ for me out of nowhere. Lifesaver!!!!

Haresh S. 
Rating:
1.0

The older man who works the morning shift is very rude, condescending, and unhelpful. He is a bad representation of your company.

ethan G. 
Rating:
5.0

Customer did not leave a comment.

liborio S. 
Rating:
2.0

Customer did not leave a comment.

Stanislav C. 
Rating:
5.0

Customer did not leave a comment.

Eugenia V. 
Rating:
5.0

Great location to rent a truck just ask for Tony

liborio S. 
Rating:
5.0

All good. The App did error out on me when I was trying to upload the final drop-off photos. FYI

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Francisco P. 
Rating:
1.0

Customer did not leave a comment.

karen A. 
Rating:
2.0

The place is dirty and messy. Yet, the one person that works there is a very nice gentleman. Now, I got there at 9:30, for a 10am pickup. I didn't leave the place until 10:40. This location needs serious cleaning and staffing. It's an old car mechanics shop. Old tools, oily rags, dirt and grim all over. Hard to stand in line, but I did, for 40 minutes.

Tim H. 
Rating:
5.0

Thanks, Tony

drake D. 
Rating:
5.0

Trucks on time clean and ready. The service there for obtaining and drop off are top notch!

Bonny R. 
Rating:
2.0

The agent was rude

Jorge Luis E. 
Rating:
5.0

A+ service here!

drake D. 
Rating:
5.0

Customer did not leave a comment.

Jamega H. 
Rating:
5.0

Customer did not leave a comment.

Francisco P. 
Rating:
5.0

Customer did not leave a comment.

francisco P. 
Rating:
5.0

Nice

Jose Luis D. 
Rating:
3.0

Customer did not leave a comment.

JOSHUA J. 
Rating:
3.0

Personnel were very accommodating and friendly.

Eddie M. 
Rating:
5.0

Customer Service was excellent and makes customer friendly. I love to recommend my friends this location.

Bennie C. 
Rating:
5.0

Customer did not leave a comment.

Daniel T. 
Rating:
5.0

A+ service

drake D. 
Rating:
5.0

Tony is the man to look for if u need a moving truck. Must check this location

liborio S. 
Rating:
4.0

A little tough to navigate through due to location. Staff helped park the U-Haul which was excellent and helpful service that was appreciated.

Reyna E. 
Rating:
2.0

Unfortunately, the owner of this location was very rude and not helpful when it came to problem-solving. Some of the equipment I reserved wasn't available at the location, leading to some of my furniture breaking on the move. Overall a poor experience. There are way better U-Haul Locations.

Noah N. 
Rating:
5.0

#1 uhaul service

drake D. 
Rating:
4.0

1st vehicle was dirty and radio did not work. I had already filled up the gas tank when I requested a new truck. Owner was very nice and gave me half a tank of gas. However, I still needed to put $30 of gas in the newer truck., which I shouldn't have needed to. I would recommend this location because the owner really tried to help as much as possible; nice kind man

Uneal G. 
Rating:
5.0

A+ service

drake D. 
Rating:
5.0

Ask for Tony all trucks u need at location

liborio S. 
Rating:
5.0

Great!!

Peter M. 
Rating:
5.0

Tony is excellent at service and he gets people in their trucks quickly. He is extremely nice and is always a pleasure to work with. I highly recommend this location.

John W. 
Rating:
5.0

Great customer service

Jacob B. 
Rating:
5.0

Best uholl

Jorge G. 
Rating:
1.0

Truck was in bad shape, dirt in the back, not cleaned, no treed on tires, terrible bumpy ride, only 1/8 of a tank of gas when I got it

Marcus M. 
Rating:
5.0

Excellent service here! Manager runs a tight ship

drake D. 
Rating:
5.0

Customer did not leave a comment.

Jamega H. 
Rating:
5.0

Great location! the owner and staff are helpful and speedy! Give yourself a little time to find street parking. I like that there's gas pumps at the same location so you don't have to drive elsewhere for gas : )

Peter M. 
Rating:
5.0

Best uhaul in town

M N. 
Rating:
5.0

I live this place it feels like home.

Jamega H. 
Rating:
2.0

Confusing layout, truck was extremely dirty - puddles of water in the handles, etc. Getting out of the lot was difficult and I nearly hit another truck. No one was guiding me out or telling me where to go. Bad attitude from owner.

Shelby B. 
Rating:
5.0

Customer did not leave a comment.

Gilbert G. 
Rating:
5.0

Excellent location and service for business needs every week

drake D. 
Rating:
2.0

Very odd location combined with a gas station?

Stephen I. 
Rating:
5.0

Customer did not leave a comment.

Antonio M. 
Rating:
4.0

Customer did not leave a comment.

Alma S. 
Rating:
3.0

Customer did not leave a comment.

Samuel F. 
Rating:
1.0

Customer service was awful. I have been going to Uhaul for years and this has by far been the worst experience that I have ever had in my life. Im sorry but the manager at this location needs to be changed right away.

lanna J. 
Rating:
5.0

Excellent as always quick and easy rental

drake D. 
Rating:
1.0

Customer service is really bad. He is not helpful.

Mariana H. 
Rating:
5.0

This is the best fastest easiest uhaul I've been to

Wallace G. 
Rating:
4.0

Customer did not leave a comment.

Sergio N. 
Rating:
5.0

Customer did not leave a comment.

drake D. 
Rating:
5.0

#1 uhaul location , I come here for my business needs because the manager Tony runs the place a+ quick and easy rental

drake D. 
Rating:
5.0

Tony made our toy giveaway possible!! Thank you.

Jose R. 
Rating:
5.0

Customer did not leave a comment.

merconie C. 
Rating:
2.0

I have had great experiences with other U-Haul Locations but not this branch… (at w 6th st) Firstly, The person in charge of helping rent out the truck was very rude during the process of check-in… Secondly, the truck was not cleaned after the previous person that used it… There were half empty water bottles, used and unused papertowels on the cab/front of the truck… The cargo area was very dirty with think dirt on the ground, the sealed tarp is empty and broken off… the utility dolly was not bolted on the wing bolt that fixes it still…. aside from those, the truck ran well.. so no problem there.. Lastly, during the 24/7 key drop… the person behind the cashier window where it says “UHAUL key access drop” was not helpful, i was merely asking where the key drop box was… he just says, “ i dont know, its not my job very rudely “ I know i sound like im just complaining about everything… but i very rarely leave reviews like this.. i was extremely unsatisfied for the first time as a customer of any product / service…

Allan B. 
Rating:
2.0

Customer did not leave a comment.

Ivan C. 
Rating:
5.0

Love the customer service

Jamega H. 
Rating:
3.0

The truck was rented to me completely empty of gas, it's located in downtown LA and I did not realize the tank was empty until I was driving on a crowded city street not sure where to find a station. I have rented many uhaul trucks over the past couple years and never had this experience. The man at the rental place was also abrupt and not very service minded. No I would recommend friends find a different place to rent their vehicle.

thomas J. 
Rating:
5.0

Look for Tony has all the trucks u need

liborio S. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
1.0

This was the worst U-Haul experience I have ever had. The location is a shared location with a gas station, it was not well maintained, there was only one guy working the entire lot, and he was the most disrespectful, aggressive, and hateful person I have ever dealt with during a transaction. I rented a trailer, he didn't have a hitch for me to purchase as an add on, so he made me drive all the way to Home Depot to buy one, and the trailer came with lots of trash inside of it when we got it. Terrible experience, would never want to deal with that man again, nor ever have to deal with this location ever again. If I could, I'd give negative stars.

Braden C. 
Rating:
5.0

Very nice associate. He was very thorough and polite. Thankyou so much for the great experience! :)

Ruby C. 
Rating:
5.0

I believe that the way it was for me it was excellent,so I won't change a thing

Daniel S. 
Rating:
5.0

Awesome location to rent a uhaul truck just ask for Tony.

liborio S. 
Rating:
4.0

Customer did not leave a comment.

Mathieu C. 
Rating:
2.0

Don't shame customers for booking online, and maintain the space for a high volume of reservations. I understand that things were busy, but my truck was blocked in by other vehicles and missing equipment (I only received a utility dolly and two used/torn furniture pads). I also didn't receive my moving supplies, which should've been a mattress bag, 10 small boxes and 15' Small Bubble Wrap. If my order confirmation says these things are guaranteed, then this really shouldn't be a problem. Thank you.

Noah I. 
Rating:
5.0

#1 uhaul location downtown

drake D. 
Rating:
1.0

The wait to pick up the truck was so long that I got a parking ticket because the meter ran out, the truck gas tank was empty and I had to fill it before I could get going, and the gas pump kept spraying out gasoline and it got on my hand and shoes.

Samuel J. 
Rating:
5.0

Tony #1 uhaul guy

drake D. 
Rating:
5.0

I always come here because it is the best service and easy rental process

drake D. 
Rating:
5.0

Customer did not leave a comment.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

Anaiss A. 
Rating:
5.0

Excellent customer service.

Abraham Y. 
Rating:
5.0

Very nice service

raymundo B. 
Rating:
5.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Excellent customer service

JORGE RAUL H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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