Customer Reviews for Donaldrene Property LLC
(U-Haul Neighborhood Dealer)

31 reviews

2091 J A Cochran Bypass Ste G   Chester, SC 29706

(803) 385-9185

Location Hours

  • Monday - Saturday:
    9 am - 1 pm / 2 pm - 6 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(803) 385-9185

2091 J A Cochran Bypass Ste G
Chester, SC 29706

Services at this Location:

Location Hours

  • Monday - Saturday:
    9 am - 1 pm / 2 pm - 6 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

This place is a pitiful representation of a uhaul business. Now this contract number 87068880 has now been charged $24.62 for something I'm not aware of. The dude wanted to charge me $49 for a piece of small glass in the loading area which we cleaned up and the gas tank had more gas in it than when I picked it up. Can you get my money returned?

JAMES W. 
Rating:
3.0

Check trailers make sure everything working there was a light out on tralier

Amanda A. 
Rating:
1.0

I was charged an extra day when I turned in the uhaul. This location forgot to put the drop box in the front of the store. They were nonchalant about their mistake and didn't care they I was charged extra because of their mistake. I will not Recommend this location to anyone!

FELICIA M. 
Rating:
5.0

The down fall was I reserved a 10ft but on pick up could only get a 20ft or a 15ft but they did accommodate me the 15ft the tank had 1/4 of gas and ion drop off it had 3/4 in it and I was told I would be refunded if I over filled it .I never got my refund

Edward C. 
Rating:
5.0

Customer did not leave a comment.

Heather N. 
Rating:
5.0

Customer did not leave a comment.

TYSHERIA S. 
Rating:
3.0

Make sure trucks are clean and ready for next renter to uses. Also have a clear and defined spot to drop keys off.

DANIEL L. 
Rating:
5.0

Everything was great!!!!

TENESHA B. 
Rating:
3.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
5.0

Customer did not leave a comment.

Lawrence L. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

Adam Q. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Stephanie L. 
Rating:
5.0

Customer did not leave a comment.

april D. 
Rating:
5.0

quick efficent pick up; no probklems; great work!!!

Tasha S. 
Rating:
4.0

Customer did not leave a comment.

Tawanna G. 
Rating:
5.0

NA

John C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW D. 
Rating:
1.0

I picked this location because it was the one that opened the earliest in the area, at 9:00am. I also had my fiancé and mother in town to help me with this mover. At 9:15am, there were 3 customers, including myself, that were waiting. I called UHaul Customer Service to get help with the location. While waiting for a representative, a local policeman drove up and tried to call the owner as well. Someone finally arrived and the store at 9:45. I left the location at 10:02am, very disappointed and angry. As I told my representative, due to that experience, I would not be using UHaul again and I would not recommend them. I did receive a $50 credit back to my account, but I was late to my location to pack my belongings and felt rushed during that time.

Kelsey S. 
Rating:
1.0

Was not able to receive the key to the vehicle. Uhaul CS rep were no help and 2 were rude. The owner of the location was nice and apologetic. However I lost money and time because I wasn't able to meet my deadline. I'm very disappointed in the service I received from Uhaul.

Alfreda G. 
Rating:
3.0

Customer did not leave a comment.

Erich F. 
Rating:
5.0

Customer did not leave a comment.

Yashica E. 
Rating:
5.0

Customer did not leave a comment.

Tirelle R. 
Rating:
5.0

Unlimited mileage

SWANSON C. 
Rating:
5.0

The personnel who is very knowledgeable and helpful with getting me the right equipment and getting me out and on my move fast

Scott G. 
Rating:
5.0

Very nice and fast

Willingham N. 
Rating:
5.0

Customer did not leave a comment.

Shelia M. 
Rating:
5.0

Customer did not leave a comment.

WILLINGHAM N. 
Rating:
5.0

The office was late opening and there was not a Dropbox but luckily there was an employee waiting for the manager to get there to open and she took my keys nd paperwork so I wasn't any later for work then I already was since the night before there wasn't any Dropbox to put the keys in I was forced to come back.

Juanita W. 
Rating:
3.0

I did not know they were a U-Haul location. They have signs and stuff now so you know. The staff was very friendly and helpful. They checked us out quickly and we were on our way. I would definitely rent from them and recommend them.

Phillip P. 
No reviews have been submitted for this location.

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