Customer Reviews for Don Cigelske Transmissions
(U-Haul Neighborhood Dealer)

664 reviews

1249 Madison St   Beaver Dam, WI 53916

(920) 319-4556

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–11 am
  • Sun: Closed

Services at this Location:

Contact Us

(920) 319-4556

1249 Madison St
Beaver Dam, WI 53916

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A. 
Rating:
5.0

Don goes out of his WAY TO HELP OUT !!

Timothy Gibson A. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth D. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
4.0

Owner was very pleasant to work with. It was very cold out and he had the engine running and cleared snow and ice. No issues to report.

John L. 
Rating:
5.0

Don was very professional and a great help throughout pickup and drop off!

Shane Z. 
Rating:
5.0

Customer did not leave a comment.

Jessica G. 
Rating:
2.0

Our chosen pickup location (which was a more professional moving location) didn't have a one way rental so we had to go to a different location. There the office was in a dingy automotive transmission repair building where Uhaul was a sideline business at best. Only 1 trailer was available. The inside was ok but outside was covered with black soot and looked like it hadn't been washed in months. The tires were cupped and I worried the entire trip if the would make the 1300 miles.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
4.0

Don was very helpful and a pleasure to deal with.

John W. 
Rating:
1.0

Worst drop off ever. No where to park , no instructions on where to park the large trucks either. Looks more like a junk yard and very uninviting. Very unhappy with the cost of the uhaul.

Sarah S. 
Rating:
1.0

The vehicle was not full of gas, and I ended up putting more gas in it than it had when I started, which is not fair to me, I told your representative and he did absolutely nothing

Jeff R. 
Rating:
5.0

Don was very friendly and knowledgeable He made the process extremely easy.

Shaun L. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Customer did not leave a comment.

Martha S. 
Rating:
1.0

Pick up location was not where i was to drop it off. I was charged for dropping it off in same place. Charged to REKEY for dropping key at that location! I put gas in it and cleaned it and was charged for both. Would never go back and never recommend!

Sarah M. 
Rating:
5.0

Nothing I can think of

DENNIS N. 
Rating:
4.0

Customer did not leave a comment.

Megan R. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Dave G. 
Rating:
4.0

Customer did not leave a comment.

Curtis S. 
Rating:
4.0

Customer did not leave a comment.

DOUG B. 
Rating:
3.0

Just a unattended lot with no internet service. I had difficulty figuring out where to park the truck and could not complete the self check in. They did call me when they arrived and verified the check in.

Keith J. 
Rating:
5.0

Don made it an amazing experience. Friendly and very professional. I will use Din in the future for all my U Haul needs!

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA B. 
Rating:
5.0

"GREAT" customer service..

Andrew C. 
Rating:
5.0

We liked the location very much. Separately, I was frustrated that when we reserved the truck online at a different location you website indicated we'd be able to get the truck at the location close to our home but the website was wrong. It would be really helpful if your website had better track of your inventory availability.

Lauren W. 
Rating:
5.0

Truck was ready when we got there. Customer Service was top notch! Everything was explained thoroughly. Would rent from here again in a heartbeat!

Tina S. 
Rating:
1.0

They need new trucks I got an old one an I also have random charges on my card not impressed

Derek G. 
Rating:
5.0

Was a great experience and I will use them again in the future!

EDWARD D. 
Rating:
5.0

Customer did not leave a comment.

LISA J. 
Rating:
5.0

Don and Michelle were fantastic help in choosing what we needed and the service we received was amazing. I'd recommend them to any and everyone.

Sandra R. 
Rating:
5.0

Don is the best. Would definitely rent from him again

Deb R. 
Rating:
5.0

Customer did not leave a comment.

Jamie - Mike S. 
Rating:
5.0

Customer did not leave a comment.

LAVERNE M. 
Rating:
4.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Jeff R. 
Rating:
5.0

Customer did not leave a comment.

MIKE H. 
Rating:
3.0

Customer did not leave a comment.

McKenzie S. 
Rating:
5.0

The gas tank should be full upon pick up and the customers responsibility to refill to full prior to return. I have always rented from Penske in the past. I have never picked up a truck from them that was at a quarter or a half tank. I also found the ramps on the u haul trucks are shorter than the ramps on Penske. Very frustrating due to the angle of loading some heavy items. The other option Penske has over U-Haul is an air ride seat for the driver. If I was moving long distance, or making a business trip requiring a 26' box truck, I would go with Penske for that reason. My lower back is worth the extra cost. Overall, the trucks were clean and well kept. This was my first experience renting from U-Haul.

EMILY L. 
Rating:
3.0

Customer did not leave a comment.

Rick W. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Jerald M. 
Rating:
5.0

Don goes out-of-way to make sure the equipment is ready to go. He also has experience with making sure scheduling issues are reduced to a minimum. The service he provides is always exemplary. Dave Rogers

Dave R. 
Rating:
5.0

You folks are so nice. I will definitely recommend you to friends.

Cheryl S. 
Rating:
5.0

Customer did not leave a comment.

Jerald M. 
Rating:
5.0

Customer did not leave a comment.

Tim S. 
Rating:
3.0

Customer did not leave a comment.

Steve L. 
Rating:
5.0

Customer did not leave a comment.

Chad F. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

All was good.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Jerald M. 
Rating:
5.0

Customer did not leave a comment.

Brandon B. 
Rating:
4.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A. 
Rating:
5.0

Don is the best he helped us out the past week with his help.

Stacy G. 
Rating:
5.0

Don is always helpful. We will use his UHaul location each year. Thank you Don!

Emily V. 
Rating:
5.0

Customer did not leave a comment.

Jill W. 
Rating:
5.0

The owner, Don, took my call and was easygoing and helpful during the drop off.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Mellissa P. 
Rating:
5.0

Returning the trailer was an easy uncomplicated experience. Would absolutely recommend Don Cigelski Transmission to others. Thank you 😊

Carl W. 
Rating:
1.0

I think someone from upper management should make an unannounced visit to this location! It's a labyrinth of boxes and garbage. The bathroom seriously looks like it hasn't been cleaned in over a year! I surely wouldn't want my business being represented by this establishment.

Lori F. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

I was very pleased with my experience.

Marat B. 
Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A L. 
Rating:
5.0

Repair the issues mentioned above on that particular truck. Re ‘clean and inviting:' Cigelske's is an auto-repair shop, specializing in transmissions, owned and operated by the man whose name is on the building. He's clearly more interested in his work than in making the shop superficially over-clean like a corporate dealership. He deals with each customer one on one, like a person, not a number. He called me to make sure I knew his location. Outstanding customer service. I'd definitely go here again.

Susan M. 
Rating:
5.0

I've rented three times now from Don at this location and every time he has been pleasant, super helpful and willing to go the extra mile for his customers!! I will continue to use Don Cigelski for UHauls because of this reason. He is awesome to deal with !!

Brian P. 
Rating:
5.0

Customer did not leave a comment.

Don C. 
Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A L. 
Rating:
5.0

Great rentals, return ustomer!

Clayton S. 
Rating:
4.0

Customer did not leave a comment.

Barry T. 
Rating:
5.0

Service and equipment provided were excellent. Second time I've used the U-Haul service at Don's and will continue to do so if needed.

Dave R. 
Rating:
2.0

Be fair with the pricing

Lori M. 
Rating:
5.0

Everything was very excellent!

BRUCE F. 
Rating:
5.0

Tires are low on tread.

Keith B. 
Rating:
5.0

Don was very easy to book with and made the process smooth. This is the 2nd time I've rented from him and both times were easy, simple and very polite!!

Brian P. 
Rating:
5.0

Customer did not leave a comment.

KYLE Q. 
Rating:
5.0

The original rental date was postponed due to weather, and was handled with no problem. The personnel and equipment were both top notch. I would return to this location in a heartbeat. Well done and thank you.

John B. 
Rating:
5.0

Employees at the front desk were friendly & helpful. It was a cold/icy morning & they even warmed up the truck for my arrival.

Heather J. 
Rating:
1.0

Great guy, just not a great facility. Needs some work.

Nora B. 
Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A L. 
Rating:
5.0

Excellent service. Friendly, helpful and fast. They got me a rental truck same day, when nobody else had anything available. Great experience overall.

David S. 
Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

I'm so grateful this location was open and had a trailer available, especially since it was very last minute. We needed to move a bed 2.5 hours north and the weather was against us and would have destroyed the mattress had we not gotten a trailer. Even though we got there maybe 15 minutes before closing, Don was so kind, and we had a wonderful conversation while he got the paperwork ready. He made what was turning into a stressful situation a lot less stressful. He went above and beyond taking the time to help us get the bed into the trailer. If I am ever back in the Beaver Dam area and need uhaul services, Don's is the first place I'm going to go.

Lindsey D. 
Rating:
5.0

Customer did not leave a comment.

Adam H. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A L. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Tony J. 
Rating:
5.0

Grateful it went so smoothly

Scott T. 
Rating:
5.0

Customer did not leave a comment.

Timothy Gibson A L. 
Rating:
4.0

Don was very, very helpful in a very stressful situation. High marks for Don Cigelske!

Stephen B. 
Rating:
5.0

Don was awesome to work with and did a great job helping me out on short notice!

Dean R. 
Rating:
5.0

Customer did not leave a comment.

DUSTY L. 
Rating:
5.0

Customer did not leave a comment.

Terri G. 
Rating:
5.0

Your online site for reservations and check-in leave much to be desired.

Joseph H. 
Rating:
5.0

Nothing. He went above and beyond. Very helpful!

Margo P. 
No reviews have been submitted for this location.

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