Customer Reviews for DMB Transport LLC
(U-Haul Neighborhood Dealer)

42 comentarios

5500 Poplar Level Rd   Louisville, KY 40228

(812) 258-9045

Horario

  • Mon–Fri
    9:30 a. m. - 4 p. m.
  • Sábado
    10 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(812) 258-9045

5500 Poplar Level Rd
Louisville, KY 40228

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9:30 a. m. - 4 p. m.
  • Sábado
    10 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

sudheer M. 
Clasificación:
5.0

Great .

Nancy H. 
Clasificación:
2.0

The guy I gave the keys to refused to come out and look at the truck and verify my return info. He was “too busy”

Nick N. 
Clasificación:
3.0

My reason for No is that I waited till I got there to register and it took quite some time. If I didn't have the technology and determination I would have canceled my reservation. It was a very tedious process and next time I will choose another location or provider.

Geoffrey W. 
Clasificación:
5.0

Fast, easy, great service

Esneider O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo S. 
Clasificación:
5.0

My original rental location did not have my equipment available however, I received an email 2 days prior to my pickup date with the location that did have the trailer available. The pickup, operation of equipment and drop off were easy and quick. 5 stars

david B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Bharatkumar P. 
Clasificación:
5.0

Thanks to the UHAUL team, they are really great to deal with us. I will tell everyone I know about this place.

Ahmad R. 
Clasificación:
1.0

It's hard to know if you were at the right place. The truck was two buildings over in a parking lot. There were no dings on the building where it was parked to indicate if it was a U-Haul location.

Cory C. 
Clasificación:
4.0

Have personnel there to answer the phone.

John S. 
Clasificación:
5.0

Gracias

Ahmad R. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
3.0

El cliente no dejó un comentario.

James E. 
Clasificación:
4.0

Ninguno

Latasha S. 
Clasificación:
3.0

I made sure to set my pick up for 9am. That would give me a small window to pick up some items before my son got out of school at 11. After waiting I was told by someone else this location doesn't open til 10. Not sure why 9 was an option for pick up if their facility wouldn't be open for another hour. I would have chose a different pick up location

Ann R. 
Clasificación:
5.0

I was very happy with the service. Keep up the good job'bb

Eudis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele K. 
Clasificación:
4.0

Get your phone system in order. I got through & helped partially then transferred & was on hold over 45 minutes. The owner of the location happened to be there after hours & instructed us how to get the truck. I still stayed on hold for an additional 30 minutes after we got the truck but disconnected because we had to get it loaded. So someone called me the next day & thought I hadn't even picked up the truck & my husband was turning it in. You guys need better means if communication.

Rachael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman C. 
Clasificación:
3.0

Tried to use the app to complete my drop off and could not get it to accept my location or completely load made multiple phone calls and cannot get through to anyone

Elizabeth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Machemba C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ellen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manoj J. 
Clasificación:
2.0

The location did not have good lighting, signs, nor parking. We drove around for a few minutes looking for the right building and had to park the truck against the side of the building, because there weren't any clear parking areas.

Allison P. 
Clasificación:
4.0

The usual was filthy! There was spilt coke in the front cab, trash in the floor, grease in the floorboard and the gas tank was almost empty. I had to sweep out the back before I could even use it

Tina S. 
Clasificación:
2.0

U-Haul needs to update their website! It is terribly outdated. The pick up site on my contract was wrong! The owner of the business had died weeks ago and you had moved the equipment to a new location.

MORRIS H. 
Clasificación:
4.0

El cliente no dejó un comentario.

NANCY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pablo F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
1.0

I will never rent with uhaul again. The most frustrating and unprofessional experience with a truck company i have ever had the displeasure of being a part of. I simply have no idea how uhaul can maintain a half decent reputation. Not only will I not recommend uhaul but I with now highly recommend to all friends and family that they avoid uhaul like the black plague.

Jeremiah K. 
Clasificación:
5.0

No comment

YAM K. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAYLA L. 
Clasificación:
5.0

N/A Extremely courteous and friendly

Rick J. 
Clasificación:
5.0

Great customer service. Easy to work with.

Charles M. 
Clasificación:
5.0

Everyone and everything was nice

Sonja P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KANDICE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Oweda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy Y. 
No se han enviado comentarios para esta ubicación.

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