Comentarios del cliente para Discovery Park Heated Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Discovery Park Heated Storage

Grado total:

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Samuel R. en

Grado:

The front desk person was super helpful. A guy with long hair. Really decent. Thx.

Sheila W. en

Grado:

El cliente no dejó un comentario.

Christopher C. en

Grado:

El cliente no dejó un comentario.

Mark P. en

Grado:

Customer service attendant was not very friendly or helpful. Even though we completed our rental online we still had to wait 15-20 minutes for him to redo the reservation for some reason. The truck we rented smelled disgusting as the person who rented it before ua obviously smoked cigarettes in the car - heavily. When we told the customer service attendant he just shrugged and said nothing. No offer for another vehicle or to make it right. The truck had mud on it, the floor matts were dirty. When in the vehicle we kept the windows rolled down because it smelled so bad. I would NOT use this location again.

Sam H. en

Grado:

El cliente no dejó un comentario.

Amber C. en

Grado:

El cliente no dejó un comentario.

Stanley D. en

Grado:

Everything was efficient, quick, &professional, couldn't ask for a better experience.

Rasmus T. en

Grado:

El cliente no dejó un comentario.

Joel T. en

Grado:

El cliente no dejó un comentario.

Corey L. en

Grado:

The only negative was the computer not working properly when I picked up my rental.

Larry N. en

Grado:

El cliente no dejó un comentario.

Rebecca D. en

Grado:

Have had consistent great service at this location

thomas B. en

Grado:

Staff could be a little friendlier. Please wash windshield and vacuum cab.

Adam W. en

Grado:

They had the truck parked on a hill so that the fuel tank appeared to have more fuel in it!! I dove about 2 miles around town to move some things and then put $20 in gas into the truck!!! I want my money back! I spoke to the guy who i returned the truck to and he didn't care at all said that others had said this about the hill and fuel level too!!! No refund no credit. Oh Uhaul I'll be posting this on all the review sites I can for that location. Fix it! and stop scamming.

Charles M. en

Grado:

Discovery Park is the BEST - we always get such great service!

Gina L. en

Grado:

El cliente no dejó un comentario.

Jeffrey G. en

Grado:

El cliente no dejó un comentario.

Sapphire H. en

Grado:

El cliente no dejó un comentario.

Cameron B. en

Grado:

El cliente no dejó un comentario.

Mark J. en

Grado:

El cliente no dejó un comentario.

lisa A. en

Grado:

El cliente no dejó un comentario.

Dara D. en

Grado:

Very friendly staff!

Reed W. en

Grado:

El cliente no dejó un comentario.

Roger B. en

Grado:

Clean, well equipped truck, fast checkout and return. In sum an excellent experience.

John W. en

Grado:

We got 11 blankets instead of 12. When getting out of the truck we could smell gasoline. When we went to fill it, the gas ran directly onto the ground under the truck .

Ellen R. en

Grado:

The truck was clean but at highway speed it was bouncy and very uncomfortable to drive. Every Dip or bump made the truck bounce like the shocks were bad. This was a one way rental for a 6 hour drive and they must have relished getting rid of a bad truck. Poor mechanical maintenance. But we made it. Not sure I’d recommend UHaul in the future.

Bryan G. en

Grado:

Agent was extremely rude, interior of truck was not clean AND the keys don't fit in the after hours drop box. I couldn't get ahold of the uhaul 800 number to find out what to do so... I had to have a storage customer let me in so I could slip the keys under the interior to the office.

John W. en

Grado:

Great staff,quick service.

Meredith K. en

Grado:

El cliente no dejó un comentario.

Michelle M. en

Grado:

Quick to check-in equipment for extra charges.

Mary H. en

Grado:

El cliente no dejó un comentario.

dawn S. en

Grado:

Not much.

Allysson A. en

Grado:

El cliente no dejó un comentario.

Renee T. en

Grado:

I want to compliment Joe who helped me rent the van. Moving is pretty stressful but Joe made it easier. Try to hire friendly people like Joe. Thank you!!

Andrew S. en

Grado:

I had excellent customer service and wouldn't change a thing.

Richard W. en

Grado:

Fantastic and friendly and speedy service by your staff! Thank you.

Brian C. en

Grado:

El cliente no dejó un comentario.

Karen D. en

Grado:

El cliente no dejó un comentario.

Philip A. en

Grado:

El cliente no dejó un comentario.

Helen L. en

Grado:

Joe is fantastic—an asset to this convenient location, most definitely!

John B. en

Grado:

El cliente no dejó un comentario.

Karen D. en

Grado:

Joe was an absolute pleasure to deal with and you are lucky to have him on your staff. He deserves a raise!

one S. en

Grado:

Excellent customer service

Erve C. en

Grado:

El cliente no dejó un comentario.

Sandy J. en

Grado:

Connection to internet and location for online check in did not work. Location seems to be in a black hole

Christopher J. en

Grado:

El cliente no dejó un comentario.

Denise G. en

Grado:

El cliente no dejó un comentario.

Mary O. en

Grado:

I thought it worked out great!

Joshua F. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

Fast, professional and they even let me use the phone **** A+

Julie N. en

Grado:

Your computer system never works. Fix it.

Nicole B. en

Grado:

El cliente no dejó un comentario.

Whitney K. en

Grado:

Joe, who helped me today, was awesome! I called last minute, when a friend's truck feel through, and he had me in a U-Haul immediately. He's the best! I would highly recommend them!

Katrina S. en

Grado:

n/a

Alice C. en

Grado:

Hire people who enjoy there jobs!

ROBERT N. en

Grado:

Upon reservation for a vehicle, I was told that a PU truck was available at a local location. When I arrived there was no PU just a van in which I took, although preferred a PU.

Mark A. en

Grado:

Thank you for accommodating a "walkin." Left my phone at home 100 miles away... Walked in and the woman at the desk made it happen. Thank you.

Andrew S. en

Grado:

There was a gap in the seal of the driver's side door, causing a constant whistle. Also, the fasten seatbelt light came on intermittently, causing occasional dinging alerts. The back of the truck was not very well swept out.

james K. en

Grado:

El cliente no dejó un comentario.

Richard Q. en

Grado:

El cliente no dejó un comentario.

JOHN V. en

Grado:

El cliente no dejó un comentario.

Brandi B. en

Grado:

I was charged 18.00 for gas before I dropped it off I put in 4 gal to ensure I wld not get charged. But I got charged.. not happy

Eric F. en

Grado:

El cliente no dejó un comentario.

kay O. en

Grado:

El cliente no dejó un comentario.

Rita F. en

Grado:

El cliente no dejó un comentario.

Christopher F. en

Grado:

Van dirt and dog hair in the back and smelled like garbage. Man at the desk had poor customer service.

Ivy L. en

Grado:

El cliente no dejó un comentario.

Timothy B. en

Grado:

Very friendly and helpful person working the desk today when I rented the van.

amie W. en

Grado:

El cliente no dejó un comentario.

Karen S. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

The gentleman that helped me check in was very friendly and helpful, this is my second encounter with him and he has been consistently pleasant. A keeper. Thanks

Robert L. en

Grado:

I've used this facility a number of times. Never had a complaint. I would use it again without reservation and I would recommend it as well. Thanks, Robert

Keith C. en

Grado:

Moving vehicle smelled of cannabis

Chawn K. en

Grado:

El cliente no dejó un comentario.

Anne B. en

Grado:

The person who had the rental before left lots of mud on the floor in the cabi and they did not sweep out the back. I mentioned this to the rental person at Discovery Park when I returned the truck and she just shrugged her shoulders and said not to worry about it.She was surly and completely disengaged when I arrived. I asked if it was ok where I parked my car and she was shrugged and acted like it was a stupid question.I was her first customer, of the day. obviously, she was not in a good mood.

emily H. en

Grado:

El cliente no dejó un comentario.

Jeff D. en

Grado:

Awesome customer service, sales rep was great!

Jose D. en

Grado:

El cliente no dejó un comentario.

Whitney W. en

Grado:

When I came to pick up my truck at 11:30 no one was in the office. There was a dolly in the truck that just took up space? I did not order one. There was no check out procedure. And when I returned the key to the front desk, I also had some questions. But the younger man that was 'helping' me just looked irritated and bored and kept saying "all I need is the key and you can go" and never gave me any answers. I have rented uhauls before and this was aweful in comparison.

Sandra L. en

Grado:

Joe and Christina are excellent service representatives. No improvement possible.

JAMES S. en

Grado:

I would recommend this location to a friend if it was the closest location to their move site.

Todd C. en

Grado:

Cab had strong smell of cigarette smoke. Could hardly breathe... Otherwise, fine.

KHALID M. en

Grado:

El cliente no dejó un comentario.

Nyeisha A. en

Grado:

No gas

Loni A. en

Grado:

El cliente no dejó un comentario.

Curtis W. en

Grado:

El cliente no dejó un comentario.

Shawn B. en

Grado:

I was billed for an appliance dolly that was returned with the truck. They cannot provide any proof that it was not returned. I was ripped off for $135! This is completely unacceptable.

Jason S. en

Grado:

The customer service was excellent.

alejandro R. en

Grado:

The gasoline line was cut!!!! I used the truck and at the time of refilling. The gas went to splash on the grounds. It wasn’t safe to drive the truck.

Steve B. en

Grado:

The gentleman working the counter that assisted me was very personable and made the entire transaction a pleasure. Thank you.

Michael N. en

Grado:

El cliente no dejó un comentario.

Curtis W. en

Grado:

Great service, easy rental and return process!

Bessie H. en

Grado:

Keep doing what you do!

CYNTHIA H. en

Grado:

El cliente no dejó un comentario.

Dominick T. en

Grado:

I would highly recommend properly training staff. I was told very different information than what I was charged. It was just an overly confusing situation that could have been avoided. And now I'm stuck paying for more than what i expected.

Crispyn M. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Debbie G. en

Grado:

El cliente no dejó un comentario.

Jane P. en

Grado:

El cliente no dejó un comentario.

Carola A. en

Grado:

Joe made everything go easy leash.