Comentarios del cliente para Dillon Road Storage LLC
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Dillon Road Storage LLC
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Edwin B. en
expect friendly personnel to help you with your rental truck. nice surprise from my former experiences renting trucks. all functions of the truck worked well, very clean. thanks!
Keith N. en
The staff at Dillon Road Storage are excellent. They are more than helpful and friendly, often going out of their way to ensure I was comfortable and understood everything with my U-Haul rental and storage unit. Keep up the great customer service.
Neal R. en
Not that anything can be done, but very limited parking
Laura L. en
Everything was great!
Gary C. en
The girl went above and beyond !!!
Richard G. en
Truck was in need of some mechanical adjustments,
Christopher P. en
The check-in process was smooth after a short wait for earlier customers to finish. The checkout process was very fast and painless. The use of prefilled electronic forms and receipts is helping streamline the overall process!
Robert R. en
I have rented a Uhaul van from Dillon Storage for the past 4 weekends while moving into a brand new home. They have been so friendly and helpful! They even had the van warmed up for me before I even showed up for my 800 am appointment! The entire staff are so nice and I really appreciate them and how helpful they were during my entire move. Thanks guys! I will be back again!
Gail L. en
Nothing uhaul gots it down to an art.
KEVIN K. en
No bs
Robert R. en
Employees were very friendly and helpful!
Robert M. en
Thank you.Everything went smoothly.
Jim M. en
Thanks for a great move
Christopher G. en
The woman who helped me was super friendly, knowledgeable and helpful! Very clean and nice location as well. Thank you!
linda R. en
The lady that helped us was extremely welcoming and professional! Thank you!
Lance H. en
Friendly and efficient representatives!
Laura S. en
Easy and quick pickup. Very friendly.
Elyce R. en
Nice staff and convenient location.
Jon W. en
Trailer was very dirty outside but good on inside. I would suggest they give this trailer a good lubrication as it was very squeaky and suggest either replacing bearings or repacking bearings as part of maintenance. Oil or grease suspension (grease only if zikrs exist) Over all the trailer pulled fine and performed to expectations. Tires were in good shape. Rear door open and closed fine but could also use some maintenance due to very squeaky and shows signs of wear. Note that this was obviously not a very new trailer so all suggestions may be a sign of end of life depending on U-Haul's policy on when they decommission trailers. Over all great experience and the employees were great to work with!
ANDREW O. en
The people running this location are friendly and accommodating. They really make the experience of renting a truck and moving a pleasure. Well, as much as moving is a pleasure!
William P. en
Stayed late to accommodate me. Thank you!
Ryan Y. en
I returned the truck after hours and was instructed to park the truck behind the locked gate, with an access code that would be shared with me, however no such code displayed during the mobile return and the owner didn’t not share a code with me. This miscommunication resulted with me on hold with Uhaul for assistance for 30+ minutes. Very frustrating
Brent C. en
Very friendly and professional staff.
Kagan S. en
The weather when I picked up my truck was horrible but the clerk (Meredith?) Had it all warmed up and had spend a considerable amount of time chipping ice off of the mirrors so the truck was ready for me.
Tim S. en
The woman who helped me was outstanding. I misunderstood our conversation and didn’t realize I’d only rented for one day and not two. When she called asking why I hadn’t returned the van she said she’d take care of it. 100% my fault and she didn’t bat an eye. Hard to find that customer service these days.
Allison G. en
The after-hours check in was difficult. It took me 10 minutes outside to scan the location bar code. I would not recommend checking in after hours if you don’t have to.
Jerry G. en
The phone app could use some work and when told to use the app for after hours pick up or drop off some additional information about the app would help and save time.
Jeffrey R. en
If people harvesting pot use your trucks the you should wash them out with a sprayer The smell gets into fabric Otherwise it was fine
Edward C. en
Again beer and burger, maybe a game to kick back and relax
ROBYN V. en
I requested an Arvada CO pick up location and was switched to this Louisville location. Turns out it was slightly out of our way. Not well marked, drove past it once.
Ken A. en
No problem with Dillon Road Storage - BIG problem with U-Haul charging me extra after following instructions online to return the trailer. They socked me with an extra $20 fee after following the instructions and videoing to make sure I had proof of the return. The "convenience" fee was more than the fu(&*@^ rental!
Jill L. en
Great staff!!!
kim W. en
Excellent service!
David C. en
Heather and team at Dillon Rd. Storage are amazing and wonderful to work with. So helpful in so many ways.
Elias L. en
Great customer service and very friendly!
William C. en
Fantastic customer service, very pleasant and helpful staff
Michael A. en
Kelly assisted us with our rental and She was fantastic! Kelly made it easy, quick and has such a wonderful friendly attitude. KUDOS!
Bill W. en
Heather was great. Check out and check in were quick and easy.
Robert E. en
Everything was excellent!!!!
MICHAEL C. en
Fast and easy check-in. Very friendly customer representative. Clean trailer, no issues.
chris M. en
Fast, easy service
Joan H. en
This storage rental and U-haul office is busy every time I've been there. Representatives are always friendly and helpful. I've used it three times this year for my short-term storage and towing rental needs. I will definitely use this place again.