Customer Reviews for DGT Home Improvement & Renovation
(Distribuidor de U-Haul del vecindario)

1,280 comentarios

965 Dundas St W #200   Whitby, ON L1P1G8
(Office is located on second level entrance in corner of plaza)

(905) 666-7565

Horarios de la ubicación

  • Lunes:
    8 a. m. - 2  p. m.
  • Martes a sábado:
    8 a. m. - 12 p. m. / 1 p. m. - 6 p. m.
  • Domingo:
    9 a. m. - 2  p. m.

Servicios en esta ubicación:

Contáctanos

(905) 666-7565

965 Dundas St W #200
Whitby, ON L1P1G8
(Office is located on second level entrance in corner of plaza)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes:
    8 a. m. - 2  p. m.
  • Martes a sábado:
    8 a. m. - 12 p. m. / 1 p. m. - 6 p. m.
  • Domingo:
    9 a. m. - 2  p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This location has the best customer service.

LONGBIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

HESAM Z. 
Clasificación:
3.0

There is not enough information available when booking a trailer. I needed one 6' wide, which is what I reserved. I then found out that the gate at the back did not open the full width of the trailer. In the end, I couldn't use the trailer and paid for nothing. More information would have avoided this problem.

GORDOND H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Miranda C. 
Clasificación:
1.0

All trucks where in safe and damaged the trailers where not safe and came off and hit my truck the cube truck we rented another day was dirty as well and we had to clean it for a while, no reverse lights no back up beeper broken mirrors just horrible

KENNETH S. 
Clasificación:
5.0

Very friendly staff member. Your website is not very user-friendly, the double verification notices did not arrive.

URSULAA B. 
Clasificación:
2.0

It's been over a week now and I returned the truck the same day with full tank of gas. Still have not been debited back my deposit of 125. Seems like a little long.

LANCE C. 
Clasificación:
3.0

You can improve your mobile device check in by not having the customer have to go to the back of the building to find the truck then to the front of the building up the stairs to get the keys. They should be brought down to the customer if they are opting for this method.

Antonietta P. 
Clasificación:
4.0

El cliente no dejó un comentario.

NEILJ P. 
Clasificación:
4.0

The gentleman who met me in the morning for the return was very pleasant and helpful. He checked me out quickly and efficiently.

Frank B. 
Clasificación:
3.0

El cliente no dejó un comentario.

KYLEWILLIAMSTANL B. 
Clasificación:
5.0

Excellent representative on site able to accommodate a last- minute unplanned rental in a most friendly and professional msnner. Efficient too! Was well impressed. Very nice office rep, met last rental return, regret didnt get her name to acknowledge her properly. But thanks once again! Van was clean and well- maintained. Another good experience snd will continue to recommend.

Nicole M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gazmend K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
3.0

The cab of the truck was dirty and smelled of cigarettes. There was ash (cigarette?) on the console, loose garbage, and a used face mask in the cab. The back of the truck was dirty and had to be swept out before loading it. The exterior of the truck was pretty beat up with lots of dents and scrapes, however this part did not affect our use of the truck. Check in and check out was quick and efficient.

peggy S. 
Clasificación:
5.0

Greeted by a very friendly and accommodating young man. Process was very easy and quick.

Michael S. 
Clasificación:
2.0

They charged me to much for my truck as what they prior quoted me..

Michelle M. 
Clasificación:
4.0

Could not understand how to report or verify previous damage to truck . Pictures very unclear .

Sandy B. 
Clasificación:
5.0

Please be more diligent when accessing the condition of the tires. On two different occasions, two different locations, the front tires on the 26 foot trucks that I rented, were not toad worthy. Someone could have had a serious situation. Once the office personnel were notified the truck was exchanged with any problem. Thanks uou Matt.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA S. 
Clasificación:
5.0

Nothing was great 👍

WANDAL R. 
Clasificación:
5.0

Great customer service and clean working truck. Thanks guys!

ELIZABETH T. 
Clasificación:
3.0

We dropped off after hours so did not get a chance to meet anyone. We were told there would be an Orange box for dropping off the keys but could not find it and it was a slot in the door. It was too dark so we couldn't even tell if that was the right slot. Perhaps adding a small light right around the slot will be helpful to bring attention to it.

Hasan H. 
Clasificación:
4.0

No complaints! Easy overall process

LUKASDANIEL C. 
Clasificación:
5.0

Very friendly staff!

Leah A. 
Clasificación:
3.0

26' foot truck had seen better days. Headlights were off in different directions. Needed antifreeze as soon as I drove it around block. However it did the job that was required. Staff was friendly and knowledgeable.

RONALDA V. 
Clasificación:
4.0

Office space awkward, but service helpful and available. Lots of parking space. Truck worked well but was getting pretty tired.

JONATHAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
4.0

The mobile pick up is a hassle. It did not ask all of the necessary questions beforehand which slowed down the process of me receiving my vehicle. That needs to be fixed because I used up 1.5 hours out of my 2 hours to find the key for my rental. It's a great concept, it just needs to be less confusing.

Majorie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sai Krishna B. 
Clasificación:
5.0

Very nice Gentleman showed and help me to hook up the trailer answered all the questions also explained the after hours drop off. Gracias.

Hossein M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirk S. 
Clasificación:
4.0

The young man who was there was so polite, helpful, kind and very customer focused!! Should have all your employees be like this.. he could be your mascot!

Raseel O. 
Clasificación:
4.0

El cliente no dejó un comentario.

christian C. 
Clasificación:
4.0

El cliente no dejó un comentario.

seamus B. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARYA M. 
Clasificación:
5.0

No

Trevor N. 
Clasificación:
4.0

Good service

CHRISH T. 
Clasificación:
2.0

I ordered a 20 foot truck, that was not 20 Feet.

Maureen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAVENTHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANNE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELROYEDWIN V. 
Clasificación:
3.0

The van I rented was great, still smell like new. The process of getting the van on line was easy, picking it up was easy as well as I had already provided all information online.

Jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ricardo R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela P. 
Clasificación:
5.0

Fantastic as always. Only place i will rent from.

Eric D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorenzo S. 
Clasificación:
4.0

Lady was on her own so waIt time was longer than usual. She was doing her best, not her fault, but 35 mins too long to wait with a reservation. I had to use the 407 to make up time which cost me a lot.

Roy T. 
Clasificación:
4.0

El cliente no dejó un comentario.

jack B. 
Clasificación:
3.0

Texts don't match times truck was booked for on line this can cause anyone a big problem needs to be corrected

Ivan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLASCLAYTON P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVIDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luyan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

As soon as I pulled in he came out right away and made is so quick and easy

PAMELA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raj K. 
Clasificación:
5.0

Nada

Constantin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mahmud E. 
Clasificación:
3.0

Just make sure the trailer is properly cleaned out before rental

Andrew N. 
Clasificación:
5.0

Good service,no waiting and very friendly staff

HOMAYOUN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharon R. 
Clasificación:
5.0

I already recomnended

FLORENTINA D. 
Clasificación:
3.0

Only complaint is the office location. Would have preferred a storefront. As I'm getting older the hike to the 2nd floor is getting tougher.

JULIANM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIELLEFRANCIS E. 
Clasificación:
1.0

Small cluttered office, very unprofessional staff.

Shawn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zhigang Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ISMAILA I. 
Clasificación:
5.0

The lady I spoke with while setting up my order was extremely nice and friendly would definitely go back to that location again hopefully I won't have to move again though lol

MICHAELC B. 
Clasificación:
1.0

No proper office for pickup and drop off. The truck I was given was very dirty and I ended up cleaning it before using it for the move as there was no walkdown at pickup.

Zaki Ahmed M. 
Clasificación:
2.0

Rate should be same all u haul locations. People get truck without any surprising price. I paid almost 150$ for renting a truck. That's same price I had a delivery option but I'm trying to save bucks but I couldn't saved because of surprised price. And I put of fuels 30$ I drove only 15 miles.

muhammad B. 
Clasificación:
5.0

Hook on one of the chains missing on the door of the trailer. not a problem for me, but you might want to fix that for your next client.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ATTA Z. 
Clasificación:
1.0

I ordered a pick up truck. I got a call one hour before I was suppose to pick it up saying it wasn't available. I called at pick up time and the woman indicated there was one now available. Upon arrival, I was told it was not there as it had to be cleaned by the previous user. There was no apology amd this was very inconvenient for me.

MICHEALT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACQUES B. 
Clasificación:
5.0

Nothing, it was a quick and easy process to pick up the truck. Wish the truck had a strap in the back to secure the dolly but it wasn't a problem just a preference. Everything was great.

Francis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emy S. 
Clasificación:
1.0

The staff was the worst racist ppl I have even known in my fucking life. Those white bigot racist mother fuckers need to be put away fat fat in a prison cell and never to Released. I will never again in my mother fucking life go back to that UHAUL facility. I HOPE THEY FUCKING BURN IN FRIGGING HELL, all 3 or 4 of them. .

PATRICK B. 
Clasificación:
5.0

Cassandra and Team are great to deal with. ¡Gracias!

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy E. 
Clasificación:
3.0

I had to make a self return since the store was closed.

Fabio S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA S. 
Clasificación:
5.0

Very friendly and helpful gentleman at the counter. Made my rental very easy. Very satisfied thank you

Carol M. 
Clasificación:
5.0

The staff at this location was very friendly.

CARL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander B. 
Clasificación:
5.0

Truck smelled very smoky inside even though there was a no smoking sign posted on the window.

Michael W. 
Clasificación:
2.0

Driver side mirror very shakey Driver side window roll up /down missing Driver side door lock cannot be open from the outside with the key. Low oil pressure / wrench light on when picked up. A lot of scratches and damages without any “x” markings. Reported to the employee. His words were “we don't care about the damages as long as it's something really big, for example a whole in a bumper” Not satisfied. Very poor experience. Would not recommend this location to any one. Truck was not comfortable either, maybe suspension issues. I have rented a few 26' before from uhaul. By far this truck was the worst. I even went up to the employee to tell him I was not comfortable with this truck where the bumper of this truck is secured by thin nylon strings. I asked for a replacement but u fortunately all trucks in the lot were already taken.

Ehsan S. 
Clasificación:
5.0

The location was great and very helpful , however the system they use had errors and problems and I had to stand around for 30 min to get the truck I pre booked and pre paid

Brian K. 
Clasificación:
4.0

Truck needed alignment keep pulling to the right. Which I didn't have to good that distance to pickup it.

CLEONOMAR S. 
Clasificación:
5.0

I had no problem with your service. Thank you for working with me to make my experience wonderful.

Martha F. 
Clasificación:
5.0

Couldn't have asked for a better experience. Pick up and drop off were smooth. I'll rent from here again.

Harpreet D. 
Clasificación:
5.0

Considering smoking free vehicles. Not a pleasant experience to get into a truck reeking.

Atta Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zantae D. 
No se han enviado comentarios para esta ubicación.

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