The location is great. It's your company that scams people. I rented two uhauls and from what was going to be 100$ was 187 and 133. It was a complete rip off. This location and the people were great. It's actual UHaul company that is a scam. Never again.
Kc P
Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick and easy pick up
MARY PPickup and dropoff were both very quick and efficient. Friendly staff and convenient location.
gary bGood service nice people’s the attention is excellent
Geraldo NVery helpful didn’t even need a reservation. Thank you again.
JORGE GThis was my 3rd time using this location. Staff always friendly and professional. Highly recommend this location.
NELSON Sinside loading truck very greasy and slippery
Dawn KI rented a 20 foot U-Haul for a few hours we returned it. My name is and I never got my deposit back. I don’t think the rental was $89 for a few hours. Should I call the store?
rachel lExcellent service as always!
Gary LGoog goog very
YUNIER RThank you Debono team!
Kevin WNothing! You guys are amazing!
Katrena NVery convenient and they folks working there are very helpful
Mark NGreat people that make sure to take care of customer
JOSEPH KVery informative
JEFFERY HVery professional great location reservation met
Paul DQuick and easy. Friendly staff
mike hThe truck had alot of exterior damage and the rear had water in it as well as a possible leak. The staff was amazing and very helpful
John KGreat, prompt and professional help at this location!
Charles KVery efficient and professional
KENNETH MExcellent place and the service was wonderfull
victor gExcellent condition
Annia CThis company is the best!! They care about their customers they go up and beyond to make sure everything goes as planned. They are the best in Cape Coral!!!
Cherie HExcellent, thank you guys
Robert FGreat people!
JOSEPH KEveryone was Great !!! Every time I need a truck I use Debonos Stop and Go and will continue too.
Jeffery BDrop off was quick and easy!
mary hIt was a gas station Not a lot of room to pick up equipment
Denise HThe total experience went smoothly and everyone was very pleasant and professional. Our expectations were exceeded. I would highly recommend this location for U-Haul rentals.
Lee SService was great!!
Marvin MThere were papers and receipts under seat and an unburnt cigarette in dashboard
Dean STodo excelente
Jose HFor a busy location that has reservations, walk ins and general product sales, they are organized. Everyone got taken care of in a timely manner. The owners specifically were professional and friendly. Moving is never fun, but the experience of renting a UHAUL here was great
Sandra DNothing. Keep up the great work.
FRANK JThe gas tank was almost empty when I got the truck. They should provide the rental vehicles full at all the times.
alfredo aGreat customer service….easy to work with
Thess PEverything went perfectly.
Paul DThe clerk and other employees were very nice and courteous.. helped us all thru the rental process. Truck was super clean and ready!
ruth zWe have used DeBono’s U-Haul several times and they are just great.
CHRISTINE O5 stars!!!
JUAN RAlways the best and most friendly service around!
Anna AThe guys were friendly, knowledgeable and provided great customer care. Would recommend to anyone. 5 stars guys. Great job.
Pennie TAlways easy to deal with the employees at this location. It’s my go to rental spot.
Nathan NThe whole transaction was quick and easy. The truck was really nice too.
sindy fQuick and friendly service.
Mark SVery friendly service was provided. Quick checkout and checkin.
Scott HVery friendly and professional people. I was in and out in 10 minutes. The truck was nice and clean with everything I requested. I called at the end of the day to extend my rental for one more day and was no problem. Definitely recommend this location .
Carlos GMy only place to rent U-hauls from. They take great care of you and make it fast!
Christopher AI’ve been a customer off this location for a while very professional family oriented fast service, and good customer service. I am very happy of this location.
Andres SThe associate that assisted me was EXTREMELY helpful. He knew my urgency and worked with me quickly and professionally and turned my....what was about to be a bad day, into a great and very productive day. I don't remember his name, but he was amazing.
christina mThey were super friendly, fast and accurate. Just for the truck in general, but on the 10' trucks that are new they only have the rails on the side so you cannot use tow straps to hold things in place. They need to put hooks or something to make it easier.
Joshua MNothing. Everything was perfect. From helping to book the right size truck, to helping decide what options were needed.
jason lTruck was ran down and A/C barely worked, could not cool cab off. Worst truck ever rented between that, steering and suspension 😑
John NAwful experience. I followed instructions for the self check in where it told me to locate the truck and some vile, rude man showed up banging on my window smoking a cigarette INTO my car telling me I can’t be back there and to “get out” after I explained to him I was there to pick up a truck. He then proceeded to tell me I need to leave and go to the front I explained I was following the instructions and he kept cutting me off and wouldn’t let me talk. I went inside and the young man in the store was extremely nice and apologized and said there have been several complaints about that one man. I wanted to walk out and cancel my reservation. The truck itself was absolutely disgusting and not clean I don’t want to touch anything in it. Worst experience.
Victoria LBest place in Cape Coral to rent equipment for sure
Jose VNothing
LOWELL HExcelente atención al cliente, lo recomiendo gracias
Niurkis SReally appreciate the rental of this really great Chevy pick up truck. It was brand new only about 2000 miles on it and it drove and roads like a dream. The team here were excellent at this U-Haul facility and very professional and gave excellent customer service. I highly recommend them if you were looking for any U-Haul vehicles or trailers to rent. Thank you for excellent service!
Ryan SOUTSTANDING CUSTOMER SERVICE 👏
Monica MGreat place, I've rented at lease 5 trucks from this location, great experience every time.
Colby HGreat to work with.
Lori SGreat response easy to deal with!!
Rob ONothing at this time
Joanne CIt was easy breezy professional and nice experience. Much appreciated.
Karen PHad a very good experience at this location. They were super nice and helpful
amanda n