Debono and crew efficient and very helpful and friendly...know what are doing ...great bunch of people...Thank You guys
Luis Vega
Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy in/out loved the App
Michael ShapiroLove the customer assistance AAA+++++
Ramon ZorrillaExcellent customer service!
Donald BelandMaintenance on the vehicles. Visor was obstructing my view because it wasn’t attached, my seat waa broken so I was on an angle leaning on the door, the switch to control cab lights & head lights was pushed into the panel making it unusable. The kicker was the roach that climbed out of the center console to greet me as I was driving. Absolutely disgusting. I rent U Hauls for work regularly and I understand they can be beat up. This was frustrating.
Casey Rogersvery professional.
Edward BoehmI was very good.
Angel GALLOZAHello, this is my first experience with the U-Haul, I have to say all the best, costumer serbic is greath, very professional, and so nice to me. Agent who provide for me truck, was so great person, explained to me all, and if I need again to rent, I will go direct to this agent and this office. Thank you so much. Aleksandra and Darko Milosevic
aleksandra milosevicTruck was in very bad shape. Location staff was great.
sussan lehmennYou cannot improve anything with this location Lucio was an amazing help. Help me hook up the trailer very friendly, not to mention excellent food.
GREG GEFFEVery friendly, very quick.Excellent person services debono runs a tight ship ....very good
Luis VegaService was friendly , efficient, and prompt. I’d go back if I need a truck rental.
Joseph WyantVERY rude, unprofessional, arrogant and confrontational experience with clerk that handled my transaction. I am a small business owner and would be highly embarrassed if one of my employees treated a customer like that. If she were my employee she would be fired immediately when I found out about this customer’s experience. If the owner of DeBono’s wants to discuss this matter my phone number is 407-921-6900. Wally Hunter
Wallace HunterExtremely friendly and personable. Great attitude and understood that we were very tired. The staff was very pleasant and accommodating.
Janice MatosThe enclosed water resistant 6 x 12 trailer leaked like a sieve. Water poured in from all 4 upper corners and soaked a dog bed my new electricity adjustable bed frame and my power leather recliner. Even the employee at the Old Town facility showed me the front tire is bald and that all the walls had water running down them. I thought u haul was a customer friendly company, I guess I was wrong and I will never rent from U haul again if this is the equipmemt they are going to rent.
Norman RobillardThe customer service was an extremely simple painless experience. The employees were extremely helpful.
ANDY WOODWARDVery helpful and professional
lissette nacerWould rent again from this location
mark seabrookFriendly, knowledgeable, helpful staff.
David OslowskiThanks for making our moving move and smooth.
Joseph HardyThey were efficient and helpful. They made the process easy.
Judy WilliamsNothing. My experience was excellent
Jerome EkstamExcellent customer service from this location
Janice BrammerDebonos crew is very professional, very courteous and friendly
Luis VegaThey were very helpful in helping me determine what unit would be best for my needs.
DOMINIC LOUIS LOMBARDOSuper job well done,keep up the good work!
Rudi FranklinThe staff at this location was the best! Very friendly the moment I walked in! Thanks!!
Dean JohnsonCharged twice
FRANKIE STRAINWas a perfect experience as rentals go. Thank You and I’m sure I’ll use this location again
Richard YoungbloodVery good customer service
Steve KampaExcellent friendly/ helpful staff !!!!
steve munseyLocation was friendly and easy to drop off. :)
Kelly TerebieniecQuick service, flexible schedule, perfect vehicle for our needs.
Charles BezyExcellent staff!
Ellis AthanasGreat service from the counter and yard. Thanks for keeping it easy.
MICHAEL GRACITrucks are kept clean and well maintained.
UBALDO PEREZPlease have dollies available
Kevin WilliamsonClean the windshield & window glass inside and out; also the dashboard & steering wheel.
Dexter PolistockAll personnel were very helpful and knowledgeable. Service for both picking up and returning was very efficient.
Noel GeddesThis location as always been good to work with.
Larry HukriedeNothing, those people are awesome!
Mark StephensN/A
Calvin SmithFirst time renting from this location. They made it very easy and they were nice to work with! I would recommend renting from this location and the price was much cheaper than other locations I checked on.
teisha barnattNot much, everyone was friendly and knowledgeable on the equipment.
joseph loccisanoTruck smelled like cigarettes
Nate BaersOriginally I rented a smaller open trailer that was listed as 5’x9’ however when I got home it was too narrow, at only 4’5” wide, which wouldn’t work for the load I was carrying. When I went back they found a larger enclosed trailer that would work for my size requirement. They took care of changing out all of the paperwork, and quickly hooked the trailer up to my vehicle so I could get right to work. Debonos rental is a completely professional operation, and I will continue to use them anytime I need a U-Haul rental! Additionally I would recommend them to any friends that need U-Haul rentals!
Fred ToddExcellent ad always
Dianne GreenThese guys are always nice and helpful
John BushVery friendly staff!
Shannan KellyThe miles charged was to high. $.69 per miles
Paul SaintIn my opinion the whole process went smoothly, it felt like I received a personal touch . 👍🏼👍🏼
george maksymiw