Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)

6,590 reviews

2200 Santa Barbara Blvd   Cape Coral, FL 33991

(239) 573-6935

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 7:30 am–7 pm
  • Sun: 8:30 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(239) 573-6935

2200 Santa Barbara Blvd
Cape Coral, FL 33991

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 7:30 am–7 pm
  • Sun: 8:30 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Debono and crew efficient and very helpful and friendly...know what are doing ...great bunch of people...Thank You guys

Luis Vega 
Rating:
5.0

Customer did not leave a comment.

Joe Reca 
Rating:
5.0

Easy in/out loved the App

Michael Shapiro 
Rating:
5.0

Customer did not leave a comment.

RANDY CROAT 
Rating:
5.0

Customer did not leave a comment.

REISSER TORRES 
Rating:
5.0

Love the customer assistance AAA+++++

Ramon Zorrilla 
Rating:
5.0

Excellent customer service!

Donald Beland 
Rating:
5.0

Maintenance on the vehicles. Visor was obstructing my view because it wasn’t attached, my seat waa broken so I was on an angle leaning on the door, the switch to control cab lights & head lights was pushed into the panel making it unusable. The kicker was the roach that climbed out of the center console to greet me as I was driving. Absolutely disgusting. I rent U Hauls for work regularly and I understand they can be beat up. This was frustrating.

Casey Rogers 
Rating:
5.0

Customer did not leave a comment.

Lauren Martinez 
Rating:
5.0

very professional.

Edward Boehm 
Rating:
5.0

Customer did not leave a comment.

donna selfridge 
Rating:
5.0

I was very good.

Angel GALLOZA 
Rating:
5.0

Customer did not leave a comment.

Deb Gagnon 
Rating:
5.0

Hello, this is my first experience with the U-Haul, I have to say all the best, costumer serbic is greath, very professional, and so nice to me. Agent who provide for me truck, was so great person, explained to me all, and if I need again to rent, I will go direct to this agent and this office. Thank you so much. Aleksandra and Darko Milosevic

aleksandra milosevic 
Rating:
5.0

Truck was in very bad shape. Location staff was great.

sussan lehmenn 
Rating:
5.0

Customer did not leave a comment.

BEN saso 
Rating:
5.0

You cannot improve anything with this location Lucio was an amazing help. Help me hook up the trailer very friendly, not to mention excellent food.

GREG GEFFE 
Rating:
5.0

Customer did not leave a comment.

armando carles 
Rating:
5.0

Very friendly, very quick.Excellent person services debono runs a tight ship ....very good

Luis Vega 
Rating:
1.0

Customer did not leave a comment.

Ted Ariste 
Rating:
5.0

Service was friendly , efficient, and prompt. I’d go back if I need a truck rental.

Joseph Wyant 
Rating:
5.0

Customer did not leave a comment.

JIM KUZNIK 
Rating:
1.0

Customer did not leave a comment.

Gregory Wagner 
Rating:
4.0

Customer did not leave a comment.

noel gil 
Rating:
1.0

VERY rude, unprofessional, arrogant and confrontational experience with clerk that handled my transaction. I am a small business owner and would be highly embarrassed if one of my employees treated a customer like that. If she were my employee she would be fired immediately when I found out about this customer’s experience. If the owner of DeBono’s wants to discuss this matter my phone number is 407-921-6900. Wally Hunter

Wallace Hunter 
Rating:
5.0

Customer did not leave a comment.

Frank Manskey 
Rating:
5.0

Customer did not leave a comment.

Michael Pettinati 
Rating:
5.0

Customer did not leave a comment.

ALARCON YOSVANY 
Rating:
5.0

Customer did not leave a comment.

Shari Melvin 
Rating:
5.0

Customer did not leave a comment.

Shawn RIPPENTROP 
Rating:
5.0

Extremely friendly and personable. Great attitude and understood that we were very tired. The staff was very pleasant and accommodating.

Janice Matos 
Rating:
5.0

The enclosed water resistant 6 x 12 trailer leaked like a sieve. Water poured in from all 4 upper corners and soaked a dog bed my new electricity adjustable bed frame and my power leather recliner. Even the employee at the Old Town facility showed me the front tire is bald and that all the walls had water running down them. I thought u haul was a customer friendly company, I guess I was wrong and I will never rent from U haul again if this is the equipmemt they are going to rent.

Norman Robillard 
Rating:
5.0

The customer service was an extremely simple painless experience. The employees were extremely helpful.

ANDY WOODWARD 
Rating:
5.0

Very helpful and professional

lissette nacer 
Rating:
5.0

Customer did not leave a comment.

Jack Paczynski 
Rating:
5.0

Customer did not leave a comment.

Maikel Mesa 
Rating:
5.0

Would rent again from this location

mark seabrook 
Rating:
5.0

Friendly, knowledgeable, helpful staff.

David Oslowski 
Rating:
5.0

Thanks for making our moving move and smooth.

Joseph Hardy 
Rating:
5.0

Customer did not leave a comment.

Alberto Diaz 
Rating:
5.0

They were efficient and helpful. They made the process easy.

Judy Williams 
Rating:
5.0

Nothing. My experience was excellent

Jerome Ekstam 
Rating:
5.0

Excellent customer service from this location

Janice Brammer 
Rating:
5.0

Debonos crew is very professional, very courteous and friendly

Luis Vega 
Rating:
5.0

They were very helpful in helping me determine what unit would be best for my needs.

DOMINIC LOUIS LOMBARDO 
Rating:
5.0

Super job well done,keep up the good work!

Rudi Franklin 
Rating:
1.0

Customer did not leave a comment.

RoChyna Dunham 
Rating:
5.0

Customer did not leave a comment.

Joseph Keenan 
Rating:
5.0

The staff at this location was the best! Very friendly the moment I walked in! Thanks!!

Dean Johnson 
Rating:
5.0

Customer did not leave a comment.

ARSENIO RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Susell Gonzalez Casanueva 
Rating:
1.0

Charged twice

FRANKIE STRAIN 
Rating:
5.0

Was a perfect experience as rentals go. Thank You and I’m sure I’ll use this location again

Richard Youngblood 
Rating:
5.0

Very good customer service

Steve Kampa 
Rating:
5.0

Customer did not leave a comment.

Bob Gortney 
Rating:
5.0

Excellent friendly/ helpful staff !!!!

steve munsey 
Rating:
5.0

Location was friendly and easy to drop off. :)

Kelly Terebieniec 
Rating:
5.0

Customer did not leave a comment.

Joseph Dervil 
Rating:
4.0

Customer did not leave a comment.

KEVIN MEDINA 
Rating:
5.0

Customer did not leave a comment.

Digby Townsend 
Rating:
5.0

Quick service, flexible schedule, perfect vehicle for our needs.

Charles Bezy 
Rating:
5.0

Excellent staff!

Ellis Athanas 
Rating:
3.0

Customer did not leave a comment.

Bob Cotney 
Rating:
5.0

Great service from the counter and yard. Thanks for keeping it easy.

MICHAEL GRACI 
Rating:
5.0

Customer did not leave a comment.

Bibiana Santana 
Rating:
5.0

Trucks are kept clean and well maintained.

UBALDO PEREZ 
Rating:
5.0

Please have dollies available

Kevin Williamson 
Rating:
4.0

Clean the windshield & window glass inside and out; also the dashboard & steering wheel.

Dexter Polistock 
Rating:
5.0

Customer did not leave a comment.

LUIS D 
Rating:
5.0

All personnel were very helpful and knowledgeable. Service for both picking up and returning was very efficient.

Noel Geddes 
Rating:
5.0

Customer did not leave a comment.

Martin Abel 
Rating:
5.0

This location as always been good to work with.

Larry Hukriede 
Rating:
5.0

Nothing, those people are awesome!

Mark Stephens 
Rating:
5.0

Customer did not leave a comment.

DAVID DIX 
Rating:
5.0

Customer did not leave a comment.

LOWELL HANSON 
Rating:
5.0

N/A

Calvin Smith 
Rating:
5.0

First time renting from this location. They made it very easy and they were nice to work with! I would recommend renting from this location and the price was much cheaper than other locations I checked on.

teisha barnatt 
Rating:
5.0

Customer did not leave a comment.

John Panio 
Rating:
5.0

Customer did not leave a comment.

leandro padilla 
Rating:
4.0

Not much, everyone was friendly and knowledgeable on the equipment.

joseph loccisano 
Rating:
3.0

Truck smelled like cigarettes

Nate Baers 
Rating:
3.0

Customer did not leave a comment.

Roger Maradiaga Garcia 
Rating:
5.0

Customer did not leave a comment.

Rachel Griffin 
Rating:
5.0

Customer did not leave a comment.

Sean Rafferty 
Rating:
5.0

Originally I rented a smaller open trailer that was listed as 5’x9’ however when I got home it was too narrow, at only 4’5” wide, which wouldn’t work for the load I was carrying. When I went back they found a larger enclosed trailer that would work for my size requirement. They took care of changing out all of the paperwork, and quickly hooked the trailer up to my vehicle so I could get right to work. Debonos rental is a completely professional operation, and I will continue to use them anytime I need a U-Haul rental! Additionally I would recommend them to any friends that need U-Haul rentals!

Fred Todd 
Rating:
5.0

Customer did not leave a comment.

Jorge Hernandez 
Rating:
5.0

Customer did not leave a comment.

Angela Samuels 
Rating:
5.0

Customer did not leave a comment.

dennis smith 
Rating:
5.0

Customer did not leave a comment.

Randolph McGoldrick 
Rating:
5.0

Excellent ad always

Dianne Green 
Rating:
5.0

Customer did not leave a comment.

Jon Snow 
Rating:
5.0

Customer did not leave a comment.

Ivette Flores 
Rating:
5.0

Customer did not leave a comment.

Shannan Kelly 
Rating:
4.0

These guys are always nice and helpful

John Bush 
Rating:
5.0

Very friendly staff!

Shannan Kelly 
Rating:
5.0

The miles charged was to high. $.69 per miles

Paul Saint 
Rating:
5.0

Customer did not leave a comment.

Rebecca Pearson 
Rating:
5.0

Customer did not leave a comment.

Eddy Barrios 
Rating:
5.0

In my opinion the whole process went smoothly, it felt like I received a personal touch . 👍🏼👍🏼

george maksymiw 
Rating:
5.0

Customer did not leave a comment.

michelle alonso 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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