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Mark Tullano
Customer Reviews for D&R Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
terrible rude and nasty
david lewisThey scammed me and added the insurance so now I have to dispute everything.
Jacob OttThis location is great and seems to always have the equipment I need ..
JOE BUFFOtreated very well, was very helpful, good people
David Scottthe site is cramped. Lots of equipment and cars being repaired all over the place.
Glenn DaltonVery kind and friendly people. Helped me connect the trailer and ensured I knew how it all worked.
Paul Scusaexcellent service
DeReese Maduro-CharlesI always use this location, the owner is one of the nicest people and so are his workers. I highly recommend this location.
DeReese Maduro-CharlesThe main office was disorganized and delayed my departure and return times. I was then charged extra.
Joseph MewsEasy drop off point. Staff very friendly and helpful
Conrad RitcheyService and equipment worked great for my requirement.
Todd GoreThey are very nice and privately owned. Sometimes a bit busy but ready to help you.
JOE BUFFOProvided keys to wrong truck, truck was dirty in cab and in the box.
James ArdenThey are caring and made it easy to do business. The staff member was quite knowledgeable and very efficient.
WAYNE SOLOMONOvercharged millage, overcharged gas. Taking advantage of customer
Corey TuckerAwesome customer service
Sheila HernandezI suggest that the sites chosen by UHAUL for the return of rented equipment look better.
Ernesto KeyThe trailer was covered in concrete dust and trash. I swept it out, hosed it down from top to bottom, then went to my pickup destination. When i unloaded my cargo, the entire bottom and any areas that touched the side were covered with the dust.
Jeffery RingStaff was friendly and helpful
Osvaldo MillanThe parking is tight. After they hooked up the trailer and loading the trailer it jumped off the ball hitch damaging our bumper.
Michael MardisVery busy at the time, but helped me right away. Good experience.
John KleinI was charged for a 15 minutes. Rental $123 for a $19.99 truck. I don't understand why I feel like you ripped me off and I'm coming for you.
Maureen OSBORNEStuff lazy and not friendly. I will never do business again with U-haul.
Ricardo Cerqueira Da SilvaNothing
William NorellFriendly service. Very nice people.
JOSEPH SCHEMBRIStaff to advise that they are closed on a Sunday. We turned up to a closed location and had to so the key drop box and take pictures etc. We needed to be back at work and had to spend lots of time doing this. If he had told us they were closed we would have arrive earlier to complete. Something and nothing but it made the drop of later by the time we had finished. Thanks
Nicky ShiellsReceived great service in getting a truck. This is all one desires and will get when coming to this location. The owner is personable and easy to work with.
Vernon ClemonsUsing U-Haul app to drop off our trailer when store was closed worked out well for us. Return lot had plenty off room for parking and unloading.
Ngoc NguyenTotally different from the collection point
Jeremy HughesExcellent service at this location. It's a shame that I can't say excellent service about U-Haul Moving Help. Hard to believe that this company, D&R Tire could be so professional and helpful and yet Moving Help so unreliable.
John PerryFriendly help and attentive, I appreciate them
william zimmermanSend me my 100$ back they charge me 100$ for a hold Still haven’t gotten it back 2days later .. I need my money .
Luis RodriguezI'm a repeat customer and will continue as I have to. Great service and great customer service 👍
luis nevesThe location I went to did not have furniture dollies but the website allowed me to reserve one anyway :/
Jasmine LandaberdeI got charged double
JUSTIN GAYARAMThe owners are very friendly and treat their customers well. Next time i need a rental i will use them again!
CHRISTIAN DAYMuch better experience than the Uhaul on 50 in Clermont. I'll go back when I need a rental, next time.
Rocco MondoIncredibly friendly and helpful. Location is easy to get in and out of as well.
Colin YoungThis location needs serious updating.
Gerald AngioneFriendly & professional owner & staff
Kenny BaboolalService was great. I was a satisfied customer. 😊
Nibea VillanuevaParking was easy and that’s all I used since I left the keys at the drop box.
Ricardo QuinteroAll is good
JOHN NELSONI see no improvement needed. Staff is courteous and facility is well managed.
Gilberto Rosayour millage rate 1.19mi is really outrageous, uhaul is taking advantage of the country's economy to exploit people. I won't rent again from uhaul. Good rate in the website, but at the end Lot of charges. I also put gas agreed in the contract but uhaul charge me extra gas at high rate.
Ariel SantiagoTruck was very dirty in the back. It was ok b/c I just swept it out.
Edward SanchezI'm not just talking, this place is the closest to home and I've rented it 5 times in the last 6 months if you are lucky and the girl attends you, you are fine but if the owner attends you, I attend you with attitude, they have no tact when dealing with the client, they treat you as if they were doing you a favor, there is no customer service, it is not the first time that happens to me with them. He attends tire services clients at the same time, a few weeks ago he made a mistake and billed me for some tires from another client instead of billing the rent. this week picking up and delivering he attends me with attitude. We are human and we can have bad days or make mistakes but several times... it is no longer a coincidence I recommend a vacation...
Daxel LopezGood
DANIKEN BULLAExcellent service and equipment
Patricia NorrisThe brakes on my truck had an air leak. The company where I picked my truck up did not want to fix. So I had to drive to Tx from Orlando slowly
TORI DAVISThey always do an awesome job
CHARMAINE JOHNSON-ALLICOCK