Customer Reviews for Dakota V Twin
(U-Haul Neighborhood Dealer)

284 reviews

3123 E Fairground Loop Ste A   Spearfish, SD 57783

(605) 269-0487

Office Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(605) 269-0487

3123 E Fairground Loop Ste A
Spearfish, SD 57783

Services at this Location:

Office Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    9 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ami Schmid 
Rating:
5.0

Randy was very welcoming and assisted me with the items I needed to make my move much easier. He got me my moving truck in a timely manner.

Guy Gregory 
Rating:
5.0

Customer did not leave a comment.

James Webb 
Rating:
3.0

Their hours are limited for drop off

TIMOTHY Coffey 
Rating:
3.0

Excellent customer service was experienced. location and equipment conditions were ok nothing special

Robert Sharp 
Rating:
4.0

Location closed at drop off. Easy to find and access and drop off equipment.

Donald Patch 
Rating:
5.0

Customer did not leave a comment.

Phillip Summers 
Rating:
5.0

Customer did not leave a comment.

David Hill 
Rating:
5.0

Customer did not leave a comment.

Robert Maki 
Rating:
5.0

They took the U Hual van a day early and were very accommodating. I was able to leave the key in a drop box and get back to unpacking in my new home

Peter Silva 
Rating:
5.0

Customer did not leave a comment.

Nicholas Allender 
Rating:
5.0

Customer did not leave a comment.

Joe Beavers 
Rating:
5.0

Customer did not leave a comment.

Bruce Wing 
Rating:
5.0

Customer did not leave a comment.

Shane Hendrix 
Rating:
3.0

Not as friendly and helpful as the one on Colorado Blvd, here in Spearfish.

Nick Gale 
Rating:
5.0

No e

Don Ell 
Rating:
5.0

Customer did not leave a comment.

Kelvin Lower 
Rating:
5.0

Customer did not leave a comment.

Lighthouse Const Berns 
Rating:
5.0

He was extremely helpful. I would definitely rent from this location again.

NOREEN SUNIGA 
Rating:
5.0

Customer did not leave a comment.

Shane Hendrix 
Rating:
5.0

I dropped it off after hours

Kenneth Cihak 
Rating:
5.0

Very prompt at efficient at our drop off.

Diane Sparks 
Rating:
5.0

Customer did not leave a comment.

John Mossefin 
Rating:
5.0

Customer did not leave a comment.

John Mossefin 
Rating:
5.0

Couldn't have asked for a better experience. Drop off was quick and easy. As with the pick up location the personnel in Spearfish were on the ball and made it as simple and convenient as possible.

Timothy Stirens 
Rating:
5.0

Customer did not leave a comment.

James Wagner 
Rating:
5.0

Customer did not leave a comment.

Erin Septka 
Rating:
3.0

Customer did not leave a comment.

Dawn Baker 
Rating:
5.0

Customer did not leave a comment.

Kip Kuroski 
Rating:
5.0

Customer did not leave a comment.

Jeff Manke 
Rating:
5.0

Customer did not leave a comment.

Kevin D Hockenbary 
Rating:
3.0

I did not expect anyone to be at this location when I arrived the morning of a snow storm, but they were and check-in went very smoothly.

Jerry Hertaus 
Rating:
5.0

Customer did not leave a comment.

LEONARD BREN 
Rating:
4.0

It was fine - I did only use one package of blankets so probably should have had a $5 credit. No big deal.

Marvin Doering 
Rating:
5.0

Customer did not leave a comment.

Grant Wellford 
Rating:
3.0

Customer did not leave a comment.

Tye Johnson 
Rating:
3.0

Customer did not leave a comment.

Heather Cook 
Rating:
5.0

I’ve worked with them before and they were absolutely helpful and accommodating. Blankets in the truck to cover things and very clean.

Jackie Bair 
Rating:
5.0

Customer did not leave a comment.

Jose Siordia 
Rating:
5.0

Customer did not leave a comment.

Douglas Schroeder 
Rating:
4.0

Customer did not leave a comment.

steve deitsch 
Rating:
5.0

Customer did not leave a comment.

Dan Contonis 
Rating:
5.0

Customer did not leave a comment.

Tammy Soulek 
Rating:
5.0

Customer did not leave a comment.

AARON JORGENSON 
Rating:
2.0

The business was closed, and not to open for several days. We had an emergency and there was no emergency number to respond to

CHAD ROGERS 
Rating:
5.0

Customer did not leave a comment.

RuthE White 
Rating:
5.0

Very user friendly and easy to pick and drop off

Sean Badwound 
Rating:
5.0

Customer did not leave a comment.

Michael Evans 
Rating:
5.0

Customer did not leave a comment.

Christian Hargraves 
Rating:
2.0

Make sure the vehicle is drive able and alignment is right and that there is washer fluid for window. Also become more knowledgeable about the insurance offered through uhaul.

Donna Antuna 
Rating:
5.0

Customer did not leave a comment.

Michlene Holwell 
Rating:
5.0

Very helpful!!

Jeff Gottfried 
Rating:
5.0

Nice people.

Bob Kalges 
Rating:
5.0

Customer did not leave a comment.

deon bloomenrader 
Rating:
5.0

Down to earth, thorough and highly efficient.

William Wilts 
Rating:
5.0

Customer did not leave a comment.

Gregg Fredrick 
Rating:
4.0

Customer did not leave a comment.

Thomas Templeton 
Rating:
5.0

Customer did not leave a comment.

Curtis Brands 
Rating:
5.0

Website

Wayne Bates 
Rating:
5.0

Very well run shop, extremely courteous and helpful.

William Wilts 
Rating:
5.0

Customer did not leave a comment.

Michael Clinch 
Rating:
5.0

Every thing went very well. Thank you.

Philip Reynolds 
Rating:
5.0

Customer did not leave a comment.

Myron Compton 
Rating:
5.0

Very helpful and courteous.

Steven Kappes 
Rating:
5.0

Customer did not leave a comment.

GARY SIMMONS 
Rating:
5.0

Customer did not leave a comment.

Tracy Graves 
Rating:
5.0

Very knowledgeable and friendly service

Aaron Schafer 
Rating:
4.0

There are lots of places to part the truck and easy to find, just off the interstate.

BRYAN MARTIN 
Rating:
5.0

Customer did not leave a comment.

Lise Smith 
Rating:
5.0

Customer did not leave a comment.

SCOTT POMERENKE 
Rating:
5.0

Customer did not leave a comment.

DARLENE POMERENKE 
Rating:
5.0

Customer did not leave a comment.

Dixie Varns 
Rating:
1.0

The truck wasn't there when I went to pick it up. Had ti drive an hour to get it.

Nathaniel Sorey 
Rating:
5.0

Customer did not leave a comment.

LeeAnn Burrer 
Rating:
5.0

My attendant was very helpful and cared about the maintenance of the equipment.

TROY NYLE THOMAS 
Rating:
4.0

Customer did not leave a comment.

David Belmonte 
Rating:
5.0

Customer did not leave a comment.

Stephen Bruce 
Rating:
4.0

Tires on auto transport were under-inflated by 15 psi; Mud/dirt on floorboards of the 26' truck; if the storage area of the 26' truck had been swept, it was not well done.

Timothy Babbitt 
Rating:
3.0

Customer did not leave a comment.

Lionel Richardson 
Rating:
5.0

Customer did not leave a comment.

Kevin Shockey 
Rating:
4.0

Customer did not leave a comment.

Doug Kaufman 
Rating:
1.0

I reserved a trailer in rapid city a week+ prior to needing it. The day before I needed it, they told me they didn’t have it any any of the 3 locations in town and I would need to drive an extra hour/50 miles both ways. They refused to drive the trailer down to rapid city, saying they couldn’t do that, even though it was their mistake, not sure if it was a clerical error, or what. Poor customer service.

Jasmine Peiper 
Rating:
4.0

Customer did not leave a comment.

Kevin Whitelock 
Rating:
5.0

Good customer service

Robert Ellis 
Rating:
5.0

Customer did not leave a comment.

Thomas Myers 
Rating:
5.0

Customer did not leave a comment.

Chris Anderson 
Rating:
3.0

truck was not swept out and key pick up instructions were unclear

Rocky Rardon 
Rating:
5.0

Customer did not leave a comment.

Jessica Johnson 
Rating:
3.0

The instructions on what to do with the dolley and blankets was not clear. UHaul assumes that all people like to do online reporting, checking in, etc, which is not my case. I prefer to have someone to speak with and have them look over everything. I don't like standing in the cold having to take pictures.

JEAN HAZEN 
Rating:
5.0

Owner was extremely knowledgeable and friendly. Will definitely recommend.

Renee Snyder 
Rating:
4.0

The interior of the truck was a little dirty, like the last people used it on a muddy day. But overall, very good service and happy that I was able to pick the truck up and return it on a Sunday. Thank you.

Dawn Hunter 
Rating:
3.0

Customer did not leave a comment.

Mitchell Moe 
Rating:
5.0

Customer did not leave a comment.

JOHN SCANLON 
Rating:
5.0

Customer did not leave a comment.

Michael Riley 
Rating:
5.0

Customer did not leave a comment.

Sean Merchen 
Rating:
3.0

seed shells in glove compartment & passenger floor mat was dirty.

Magnus Meier 
Rating:
5.0

Randy is a great representative for Uhaul. He went out of his way to assist with an unrelated issue to get us on the road. Nice guy to talk with too.

David Espinoza 
Rating:
3.0

Give you he hours available online.

Teresa Adams 
Rating:
5.0

Customer did not leave a comment.

RICHARD CHADWICK 
Rating:
2.0

I was charged almost $100 for insurance that was added but I wasn't asked whether I wanted it added..when I noticed it later and discussed with customer service..they said they couldn't do anything about it...

Marty Phelps 
No reviews have been submitted for this location.

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