They were closed on the day i dropped off.
Comentarios de los clientes para Dakota V Twin
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Testimonios de clientes recientes de Dakota V Twin
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Dakota V Twin was a great experience and Randal was very helpful. Two thumbs up !!
The people at Superior Rental (Spearfish) were great.
Cigarette odor in the building is overpowering!
He is easy to deal with makes it nice to have a happy person that takes care of everything for you.
I hope I'm never in need of renting from UHaul again-VERY poor customer service and poorly maintained rentals..not the first time we have had a bad experience that has ruined/almost ruined and for sure very much complicated travels.
It's just a great operation.
It was overall a good experience.
There was trash in the center console and in the cab behind the seats and cigarette ashes on the seat. We had to detail the inside including the inside window because it was so greasy that we could hardly see. Someone's used face mask and gloves were even under the driver's seat. Wrappers and trash in the uhaul, but the service person was very helpful with showing us the towing package information.
this drop off place was awesome; really nice man
Pave the parking lot/entrance.
Due to Corona Virus the location was closed therefore it was just a drop off location.
He was great!
Web site not friendly for a walk in rental. Had to reserve although wanted to rent immediately. Rep handled it as well as he could.
Excellent service!!
Extremely professional and polite. I had no problems with the equipment and when we needed to rent for an extra day there was no fuss. I even overheard him offering to come in on his day off to take care of another customer.
Very fast and amazing customer service, the gentleman that's was helping me was AMAZING!
This place was great! The people were very friendly and super nice! I would definitely go there again :)
They let us borrow an adapter for car and saved us some time and cash.
Get their computers to work better, so they don't have to spend so much time on the phone with tech support.
Location was easy to get to. Was after hours when I dropped it off, so never went inside or talked to personnel.
Guy was amazing. Happy and helpful.
They don't open until 9 AM which in the UHaul business is way too late.
I will not rent another truck for moving from U-Haul. I had reserved a 26' truck for pick-up in Bismarck, ND and the afternoon prior to the scheduled pick-up I was notified that I had to travel to Spearfish, SD for the truck. Since this could not be accomplished in time to fulfill the contracted loaders, they had to be cancelled. I was thankfully able to find a replacement at a higher cost. I also incurred additional costs in personal time and money in traveling 300+ miles to pick-up the moving truck. The service from Dakota Twins was great. However the service from U-Haul is something quite different. I will be sure that everyone I know learns about the shabby service of U-Haul.
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We just did the drop off when they were closed
The truck had a maintenance issue before it was rented to me. I caught the issue, and then spent a day getting a new truck.
Randy was excellent. Top notch customer service.
This is not a knock of Dakota V Twin, but Uhaul. Equipment was not at this location as promised, it was in a different location, I had to go there to get truck and then back to Dakota twin to get trailer. This was after inital reservation was supposed to be in Rapid City!!! HORRIBLE HORRIBLE EXPERINCE ENTIRE TRIP!!! Again not Dakota Twins fault! I will NEVER use Uhaul!!!
Attentive friendly and helpful.
Very friendly and fast service too.
Again, great people!
Your staff was very efficient and professional in both locations thank very much
Everything was great although I believe that if someone is to carry your name and product they should also be available to return and check in these items 7 days a week . Thank you and I will be using your services in the future
Dropped off after hours.
Quick return in and out.
excellent service, thank you
Very accommodating!
Thanks Randy
Randal was very professional and offered me a job!
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