Comentarios del cliente para Daisy Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Daisy Mart

Grado total:

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Francisco C. en

Grado:

El cliente no dejó un comentario.

Jay P. en

Grado:

El cliente no dejó un comentario.

Nick S. en

Grado:

El cliente no dejó un comentario.

Paul B. en

Grado:

When I returned the vehicle, the employee who was doing the check in had not been completely trained (this is a Daisy Mart) and said that the machine was broken. I waited ten minutes while he fiddled with it. Finally an experience employee came in and showed the original person what he was doing wrong. I do not foresee a problem with that employee again.

steve A. en

Grado:

By far the worst experience I have ever had renting a moving van. Will certainly avoid U-haul in the future.

John G. en

Grado:

Van was good, no complaints, but we did get charged $15.00 coverage fee without being asked when we picked up van, when we returned it the person was very busy behind the counter with other customers and charged & billed us for this, we were not asked beforehand at all - not happy about this as this is the 2nd time in 2 weeks we have rented from UHaul, probably will go with another company next time as I emailed UHaul about this and no one ever got back to me, not very good customer service.

Marco V. en

Grado:

The van is very dirt inside

Shawn P. en

Grado:

The person who was working at this location was incompetent and wasn’t telling us what was happening. When asked what was happening he looked at us and didn’t say anything. He had us standing there waiting for one hour only to find out that he didn’t know what he was doing. The owner of this location finally came and finished the reservation within 5 min. Conclusion: at least tell us what is happening instead of leaving us in the dark. And if you don’t know what you are doing let us know. We wasted an hour of our day just standing at this location because this guy had know idea what to do. Next time we will just go to another location even though this location is walking distance.

Rachid A. en

Grado:

Please clean van

Michael B. en

Grado:

remove their authorization as a uhaul agent.

Matthew F. en

Grado:

Check in took too long as clerk tended to other customers coming in for cigarette etc.... Then the vehicle was stuck in the snow. Total time took over an hour to get the vehicle.

RAGUNATHAN A. en

Grado:

El cliente no dejó un comentario.

Chris M. en

Grado:

When I reserved the vehicle, I also ordered a mattress bag to be in the vehicle when I picked it up. No mattress bag. Also, I drove the care 20km. The fuel needle was at 3/4 tank. I brought it back and the needle had barely moved from 3/4 but I was asked to put gas in or I'd be fined. It definitely wasn't at 5/8s.

MARTIN O. en

Grado:

Given a hard time. Suppose to pick up at 10am. Owner didn't arrive until 10:30. Didn't get the key until 10:40 Told to have vehicle back by 12:30 It was an awful experience. The owner was rude and grumpy.

ZORAN S. en

Grado:

Have a service as in your main locations.

Wui Yi H. en

Grado:

El cliente no dejó un comentario.

kalyah W. en

Grado:

Maybe sweep a little of the van before and after you get it back. Other than that good job and I really appreciated the service.

Yaw O. en

Grado:

I arrived 7 minutes before pick-up. The store owner came 15 minutes after my scheduled pick-up and did not even apologize for having me wait. Plus vehicle was so dirty and filthy.

Danny P. en

Grado:

Truck was very dirty. It had mud all over it from the previous users. I used less than 30km but got charged for 72km. The gas was listed at full but when I went to check, a whole notch was missing. Terrible experience at this location. Definitely would not recommend

Shawn P. en

Grado:

The cargo van was dirty. I also booked a different location because of the rating this location has, but my rental ended up here. The process was quick and easy

joel C. en

Grado:

I was charged extra kilometres that I never used, and they tried to charge me more fuel than I used.

BRYAN F. en

Grado:

Worst rental experience. The clerk at the daisy mart could not find my profile on his system and was getting frustrated as the line continued to build. He asked for my phone number, my drivers licence and then my passport. After some time was spent searching he kept repeating that he could not find it. He eventually just gave up and dealt with his line before assisting me again and told me that he had to redo the entire process. He was also unaware of how much fuel was in the car. I had to take a picture and explain why it was 3/4 full instead of the 7/8 that he suggested. When returning the vehicle, the clerk charged me extra KMs. In the picture with the fuel, it had also indicated the current KMs before rental so it was very evident that he had charged me an extra 5 KMs. This was by far the worst customer service experience i have had at any rental company.

catherine A. en

Grado:

Keep up the good customer service!

Gary S. en

Grado:

El cliente no dejó un comentario.

hong G. en

Grado:

El cliente no dejó un comentario.