Customer Reviews for Custom Auto World
(Distribuidor de U-Haul del vecindario)

679 comentarios

21896 Harrisburg Westville Rd   Alliance, OH 44601
(US 62)

(330) 823-1093

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 6 p. m.
  • Sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(330) 823-1093

21896 Harrisburg Westville Rd
Alliance, OH 44601
(US 62)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 6 p. m.
  • Sáb.: 8:30 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I have rented several times at this location and have never been disappointed with the service and professional handling of each transaction.

Thomas S. 
Clasificación:
5.0

Blake is always there and always willing to do whatever you need. I wouldn't rent from anyone else!!

anne W. 
Clasificación:
5.0

Blake was fantastic. No negatives to report.

James S. 
Clasificación:
5.0

Don't change a thing. Excellent and efficient customer service. Great experience.

Bob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

Never rented a U-Haul before. Made the rental process easy. Very friendly and great customer service. Love the longer hours for those of us who work Saturdays. Would definitely recommend!!

Marty K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael C. 
Clasificación:
5.0

The man in the office (owner?) was a pleasure to work with. thank you!

Scott N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie P. 
Clasificación:
5.0

Nothing that can be done to improve as the process was super smooth and easy. The employees were super helpful when I was stuck on the mobile pickup process and made what I thought was going to be a stressful situation, into a very pleasant one. I definitely will be going through this location again in the future.

Jacqueline F. 
Clasificación:
5.0

Roger Blake is top notch service provider and runs a good operation. He is a smooth operator.

steve W. 
Clasificación:
5.0

Fine establishment. I do not believe anything could possibly be done to enhance this location.

Tammy M. 
Clasificación:
5.0

Drop off was quick and easy

Jordan F. 
Clasificación:
5.0

Tell them to show up a little early if they want it at the exact time reserved. Threw me off schedule waiting for the approval. Also when you changed my picked location you added 5 miles to my odometer I had ro pay for. Besides that everything else was 5 stars.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy Samuel W. 
Clasificación:
5.0

These people are great. The only place I ever rent from.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert B. 
Clasificación:
5.0

Great customer service.

Robyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara C. 
Clasificación:
5.0

Excellent service and very helpful and all over super Will recommend to everyone needing uhaul The gentleman named Blake that helped us was wonderful and very helpful. Thank you Blake

Randy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

Great location and work ethics. Very helpful throughout all of our rentals and returns during our move to the Alliance Ohio area

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

brittany P. 
Clasificación:
5.0

They are top notch when it comes to customer service. If I ever need to rent a truck again I would go out of my way to rent from them.

Jason H. 
Clasificación:
3.0

Everything went well until the return when the app had a glitch and would not let the photos to upload to complete the check in process

Sean C. 
Clasificación:
5.0

As far as the location it is top notch and will always use it for my uhaul needs. The online upload of my driver license has never worked and the check the truck condition before leaving seems cumbersome and not all features seem to work.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachelle P. 
Clasificación:
5.0

Very helpful and friendly!

Roy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meredith K. 
Clasificación:
5.0

I declined the insurance and was still charged the 14.99 for it.

Kathryn R. 
Clasificación:
5.0

Blake was excellent..really cared about me the customer....terrific experience!!!!

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
5.0

I have dealt with Blake, and Custom Auto World on numerous occasions, and I must say they are so pleasant and easy to work with. I would highly recommend their business and services to anyone! Very professional, friendly, and always a satisfying experience.

KAREN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meredith K. 
Clasificación:
5.0

I rent vehicles on a fairly regular basis. This location is my first and only call. They do a great job.

Kevin K. 
Clasificación:
5.0

Blake was beyond helpful in helping me make a long distance move. A personal touch you rarely see in service industry anymore. Go here over one of the large locations.

Hans O. 
Clasificación:
5.0

Very helpful and knowledgeable with all questions and concerns.

Matthew R. 
Clasificación:
5.0

Not sure there is much more they could have done to improve my experience. They are top notch people who do a very good job with customer service.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

Very helpful and understanding people

Tammy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

Nothing. They were awesome.

Deborah K. 
Clasificación:
5.0

Everyone was very helpful

Kevin O. 
Clasificación:
5.0

Not a thing

Michael S. 
Clasificación:
5.0

Blake was absolutely incredible. My other uhaul provider fell through on the morning that I was moving and he was able to quickly accommodate me. He honestly saved the day.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben S. 
Clasificación:
5.0

Excellent customer service, they found a truck at moments notice during a really busy time. All went smoothly no issues at all. Gracias

Joseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted J. 
Clasificación:
5.0

Drop off was very easy and smooth. He seemed to genuinely care about how my trip was and asked if there were any issues during my trip. I told him the headlights were terribly dim at night and I felt unsafe driving it. The he asked more specific questions about the lights so he could address them properly. I really appreciate the time he took to ask questions.

DANIELLE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colton T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE C. 
Clasificación:
5.0

Used drop box

ROBERT R. 
Clasificación:
5.0

This is the only place I call when I need to rent a vehicle. These people do it right. Great service.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

renee N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY R. 
Clasificación:
5.0

Blake did an outstanding job with customer service at this location

Brad R. 
Clasificación:
5.0

This is a fantastic place to rent from fast easy nice staff here came for a trailer the trailer was taken already got a perfect size truck thank you

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
1.0

Sent me an email confirmation stating to pick up uhaul in one place, I get there & no uhaul. Had to drive 45mins to get another uhaul. Then I get the other uhaul & the check engine light is on with a piece of electrical tape over the warning light trying to hide it. Terrible experience, will never rent with uhaul again.

Samantha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn R. 
Clasificación:
5.0

A+ service as always.

Phillip F. 
Clasificación:
5.0

Super friendly and very knowledgeable. This is my second time renting and will definitely use them again. Great experience!!!

Ranea T. 
Clasificación:
5.0

Great place.

Carmelo P. 
Clasificación:
5.0

Blake is very nice & kind. Everything was set up and ready. Very good place to work with.

Mike H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haggy H. 
Clasificación:
5.0

Excellent in every way!

John K. 
Clasificación:
5.0

Good overall experience!! Would rent from them again!! Thanks!!

THOMAS Y. 
Clasificación:
5.0

Always great service at this location. The best Uhaul dealer in the area.

KEVIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

Always a pleasure to do business with you. It's quick, easy, and everyone is so polite and helpful!

KAREN S. 
Clasificación:
4.0

the rep was polite and asked if i had any trouble . good man

JOSEPH L. 
Clasificación:
5.0

Wonderful service and great experience. The people who work there are very attentive and aiming to make every customer satisfied. I highly recommend this place to rent a U-Haul car. I wish every business provided such great and personal customer service!!!

Maciej M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy C. 
Clasificación:
5.0

This is my 2nd time renting and I will be back

KIMBERLY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed K. 
Clasificación:
5.0

The truck was ruff to drive its not as smooth as the previous one that i rented couple months ago need to upgrade

Tarek N. 
Clasificación:
5.0

Open and ready for my drop off.

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher C. 
Clasificación:
5.0

Very kind, and efficient! Would definitely recommend!

Rebecca M. 
Clasificación:
5.0

Not a thing... Keep up the excellent job.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon M. 
Clasificación:
5.0

Equipment was always clean, just so I can mess it up again!!

BRAD M. 
Clasificación:
5.0

Nothing!! Roger has everything covered!!

BRAD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen I. 
Clasificación:
5.0

Service was absolutely fantastic.

Devyn H. 
Clasificación:
5.0

Great experience! The owner was very helpful and friendly!

STEPHANIE S. 
Clasificación:
5.0

Very nice and friendly location to deal with!!! Will use again and recommend highly!!!

MARJORIE D. 
Clasificación:
5.0

Nothing. Bruce is great!

Laura G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rod M. 
Clasificación:
5.0

Inform customer of major change in pickup location well in advance. I didn't find out until 2 days before pickup, and only found out because I called the original pickup location, who informed me that they didn't have the truck and that I would have to drive 1.25 hours to get it. I understand not having local availability, but please give customers a week or more advance notice of such changes!

David R. 
Clasificación:
5.0

👍

David S. 
No se han enviado comentarios para esta ubicación.

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