Everything was ready when i got there to pick up the equipment. The truck was clean and ready to go!! Have used Cullens rentals several times before and it is always the same!! Excellent staff and everyone is there to help you out!!!!
MIchael T
Customer Reviews for Cullens Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Brennan was great to work with
J TNice experience Easy and quick
STEVEN WLiterally everything in your process, I’m not sure if it’s normal to be thrown around like that but this was an absolute terrible experience and I do not plan on using U-Haul again unless they make things right
Braxton WThey let me pick it up before the office opened. I was doing a lumber (plywood) run, so I was able to beat the traffic and the rain. Worked out great.
Glenn SWonderful staff very grateful for them.
JEREMIAH MThey told me that the gas tank was full when checking out the truck. We drove it less than 60 miles and it took nearly ten gallons to fill before returning. The gauge was very inaccurate.
BRIAN PThe kid din't know what he was doing. He was going to let me go with the tail lights not working. I got them working. The chain cam off about half way through my trip and pulled the light wire loose which dragged and damaged it. I came six hours with out lights. I have my own trailer at home which I have pulled thousands of miles and I have never had a chain come off.
SHIRLEY DDidn't use any of the personal
Richard KI rent from Cullens a few times per year. They are always very friendly and helpful and rent equipment that is in good shape.
JOHN MIn and out in just a few minutes, they did the hookup for me.
DAVID CYou did very well. Thank you for having a valuable, economical, and professional service.
Kent BThe person there was taking care of 5-8 customers at once and handling it well.
BRUCE JEasy drop off once we located the proprietor.
KELLY LGenial
Alejandro PI rented both a trailer and a truck. When I got there they told me I would need to go somewhere else for the trailer. They couldn't tell me where to go. I had to figure it out and it was 5 miles away. This added 20 miles to my trip which I was charged for. Then when I got to the other Uhaul location (Big Ben's moving and storage) the person did not know how to hook up the car to the trailer. It almost fell off on our way down. For some reason our trailer rental was switched to a one way drop so I was over charged for the trailer. Hoping that this will be resolved. Also was told we would be charged for not dropping it off at the correct location even though we returned it to where we rented it from and never told anyone we weren't.
WILLIAM AVery nice and helpful employee
STACEY MNo interaction really. It was sufficient for the drop off.
WYATT BThe staff at Cullen's was 10 stars, fast and friendly. Definitely the best Uhaul location I've ever been to.
Monica TGreat service when I called
Steven PThe place was closed when we dropped off the truck, office door was locked and no one was on the property, so we put keys in lock box, locked truck up and left.
DAVID SThe dolly was overall in decent shape, some cracks and broken pieces, including a slightly frayed safety cable that cut me, but otherwise it was in good condition and was perfect for what I needed to use it for!
HAYDEN HNada
TERRANCE RVery helpful. Easy to drop off.
ROBERT VTruck had fuel leak. They said it would be removed from service.
MARC STire was flat. Had to be filled back up.
Charles CLower prices for just a few hours rental prices way to high
NATHAN LQuick and friendly service and the easiest smoothest U-haul rental experience we have ever had. This is the best location!
ELORA BThe people there are great
JAMES CThe customer service was amazing, they have wonderful rates and would absolutely recommend them!
HEATH HDidn't have the truck we reserved. Had to pay more for a bigger truck. Store was closed during advertised hours. Guy on site was rude and condescending but the customer service woman was helpful and we were still able to move.
Craig SCullens was extremely helpful, he helped us check the U-Haul in and was very courteous! We would highly recommend Cullens.
PHILIP GI use this location for U-Hauls regularly for work. They are always very accommodating and willing to help. They almost always have what I need and are willing to help me find what would fit best for my needs. The people working there are always very friendly and make the process really simple. I appreciate all that they do.
KRISTINA HWe continue to have great experiences and service at this location which brings us back time after time.
KRISTINA HThis location is always GREAT to work with!
KENNETH RCullen U-Haul could not have been more accommodating and considerate, drop off was effortless
ALVA MThey found me a truck the same day. Moved quick to get me on the road. Friendly staff!
RYAN CHad an excellent experience. The people I worked with were down to earth, easy going, making it a pleasant experience. In fact, there were a few of us in the office, and we were laughing and having a great time!!
LORI AThe operators of this place are very nice and accommodating
RONALD SOnly one person working. He was slammed (May have just been bad timing. Did his best to accommodate waiting customers.
KYLE HThey are so helpful, friendly and knowledgeable at Batterie Depot/U-Haul rentals. I will continue to use them as long as I am in Cedar City.
KRISTINA HDropped off afterhours with the App so did not interact with personnel
Richard FSuper awesome to work with. Went out of his way to make sure my needs were met. Job well done
PRESTON GFriendly and professional customer service!
JORDAN PStaff worked to resolve the issues on my account from the first location. Gracias.
DANA J