Comentarios de los clientes para Crabtree Companee

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Crabtree Companee

Clasificación general:

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bud P.
Clasificación:

El cliente no dejó un comentario.

Christopher D.
Clasificación:

Charged for a extra day

Tamara H.
Clasificación:

They didn't know what they were doing. I was there for an hour trying to pick up the truck and do the paperwork. I also called before to make sure my truck was there because I chose a different location and had to go there, so I wanted to check. And when I asked if my truck was there, they said yes. It's here and then hung up. Didn't even ask my name. Then to top it all off, they forgot to put the dolly in the uhaul, so I had to go to a different location and pick it up. Also, he didn't show me anything about the uhaul or anything like that. The paperwork wasn't even done in the office, he called someone & they did it, then he just printed it off and I signed it. & he said “ok, the truck is out front. The key is in the ignition.” Then that was all.

Charlette B.
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El cliente no dejó un comentario.

Christopher C.
Clasificación:

Excellent Service. Have used facility numerous times, always excellent service and very helpful.

ustin S.
Clasificación:

Poor people I will never tell anyone to use them again.

Mark C.
Clasificación:

El cliente no dejó un comentario.

Ann B.
Clasificación:

Have equipment available at local dealer not 39 miles away

kora M.
Clasificación:

El cliente no dejó un comentario.

Garry A.
Clasificación:

Waited 2 hours for my truck to be jumped off down the road, when they showed up with the U-Haul it wasn't mine. The whole time the one I rented was on site after being told it was another customer, truck interior was dirty and Engin maintenance light was on.

Kathy Z.
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The truck was empty barely enough gas to get to gas station, and the oil light was on, truck appeared to need maintenance.

ROBERT M.
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Put it this way.I will not use u-haul next month for my next move.

Jeff B.
Clasificación:

El cliente no dejó un comentario.

Dennis C.
Clasificación:

El cliente no dejó un comentario.

Kristy T.
Clasificación:

No one was there for normal business hours and I had to call Uhaul to get a receipt mailed to me. I wasn't able to fill out the form I needed to about my problems with Uhaul like I was told I would NEED to do once I returned it.

eddie H.
Clasificación:

It was not Crabtree Co. necessarily, but it was the whole U-Haul experience that did not meet expectations. The reservation was made and U-Haul did not hold up their end of the deal. We reserved a 26ft truck but was given a 20ft. We were charged the incorrect mileage (I took pictures of the beginning and ending mileage for proof). We had to drive to another town to get the truck, plus we had to return it when we should have been able to return it to Paragould rather than Leachville. The overall experience with U-Haul was below standard/my expectation. I am not able to recommend U-Haul services to friends/family, and I will probably never use U-Haul in the future.

MICHAEL S.
Clasificación:

We were very happy with this location. They are closed on Saturday but they opened up for we could pick there is leachville AR. That was great for use and we will be calling that location if needed in the near future. Thank u very much..!

BRANDON H.
Clasificación:

leachville drop off is more of a convenience than anything. The store is unmanned but all you have to do is make a phone call. Good people but wasn't sure about just leaving the truck there

TRENA S.
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Young man was very helpful. Was just starting but made sure that he got through everything needed to get me on my way.

raymond D.
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El cliente no dejó un comentario.

JEREMY H.
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Changed dates and moved location to 30 miles from origin. Kathy was nice enough to add time and miles to my use of the truck due to the mix up.

JEREMY B.
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Very friendly customer service

LESLIE L.
Clasificación:

El cliente no dejó un comentario.

BRANDON S.
Clasificación:

El cliente no dejó un comentario.

GEORGE W.
Clasificación:

El cliente no dejó un comentario.

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