Customer Reviews for County Line Self Storage
(U-Haul Neighborhood Dealer)

178 reviews

9155 NW Expy   Yukon, OK 73099
(Located on North side of Expressway 2 miles West of County Line Rd)

(405) 494-4309

Office Hours

  • Monday - Friday:
    9:30 am - 1 pm / 2 pm - 5:30 pm
  • Saturday:
    9:30 am–5:30 pm
  • Sunday:
    10:30 am–4:30 pm

Services at this Location:

Contact Us

(405) 494-4309

9155 NW Expy
Yukon, OK 73099
(Located on North side of Expressway 2 miles West of County Line Rd)

Services at this Location:

Office Hours

  • Monday - Friday:
    9:30 am - 1 pm / 2 pm - 5:30 pm
  • Saturday:
    9:30 am–5:30 pm
  • Sunday:
    10:30 am–4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Location good and equipment good. Worker acted like he didn't want to venture out in the rain so just handed me, a woman, the appliance caddy and pointed to the truck which was in the mud. He didn't even bother to mention anything about the tow/haul feature or anything else. Yes, I've driven trucks but one minute of his time would have helped. Suggest he get an umbrella for future rain situations.

Lauren Honeywell 
Rating:
5.0

Customer did not leave a comment.

KENNETH HORKY 
Rating:
5.0

Customer did not leave a comment.

Rose Bemo 
Rating:
5.0

Customer did not leave a comment.

Brett Worth 
Rating:
5.0

Friendly staff and easy lot to maneuver equipment into.

Brett Worth 
Rating:
1.0

The employee walked around with a gun on his hip. Flashing it on his waist. No bad encounter. He seemed odd. I won’t go back there ever

Heather Baley 
Rating:
5.0

Customer did not leave a comment.

Verdis Cato 
Rating:
5.0

Everything was in great condition and easy to get to.

Daryl Briggs 
Rating:
5.0

Location for truck and auto transport were great, the people that talk on phone about reservation are lost beyond words The most helpful employee I've ever found at uhaul. I spent half my life in military so have moved a lot, plus helped a large amount of people move in my life.

Andrew Emery 
Rating:
5.0

Absolutely Phenomenal. This location definitely changed my views about Uhaul. They were polite and helpful and very knowledgeable. I would absolutely recommend this location to everyone. I told them about my experience with the Mitchell, Sd location and the recommend that I get ahold of corporate and tell them about how they tried to overcharge me for everything because I was paying cash. Love this location.

Shari Nelson Allen 
Rating:
5.0

The good - Excellent customer service. The truck was very clean. Also, everyone I worked with was very helpful and kind. The bad - The truck shook the entire trip which made it a very tiresome trip. Also, the anti lock brake system light came on during the trip which also caused the cruise control to fail. When I was in Denton going to the drop off location the engine light came on.

Joseph Canfield 
Rating:
5.0

Customer did not leave a comment.

andrew monroe 
Rating:
5.0

Best place to rent a uhaul in Oklahoma super nice help

richard caudillo 
Rating:
5.0

Customer did not leave a comment.

GENE MAYFIELD 
Rating:
4.0

Customer did not leave a comment.

Hailey Hopper 
Rating:
5.0

The best and easiest to do business with

lee germany 
Rating:
5.0

Customer did not leave a comment.

David Hogner 
Rating:
5.0

Very easy process. Thank you

Steven Jantz 
Rating:
5.0

Customer did not leave a comment.

Daniel Elliott 
Rating:
5.0

Customer did not leave a comment.

Daniel Williams 
Rating:
5.0

Customer did not leave a comment.

patrick dukes 
Rating:
5.0

No problems, which is exactly what you want with a rental.

Bryan Miller 
Rating:
5.0

Customer did not leave a comment.

John turvey 
Rating:
5.0

Customer did not leave a comment.

linda bryden 
Rating:
5.0

Customer did not leave a comment.

Jerri Martin 
Rating:
5.0

Great communication with company, equipment was clean and in great condition. Highly recommend this location! Thanks.

Michael Hill 
Rating:
5.0

Customer did not leave a comment.

Darren Taylor 
Rating:
5.0

Not a thing ! Everything was awesome

Tim Hartman 
Rating:
5.0

Told me the guy hat charged me twenty should not of done that

Robert Jerichow 
Rating:
5.0

This location is absolutely phenomenal. Miss Dee provided some of the best customer service I have ever received. She was very accommodating and helpful. I will always use this location in the future, even though it is slightly out of my way.

John Schramm 
Rating:
5.0

Customer did not leave a comment.

Freda Lanham 
Rating:
5.0

Customer did not leave a comment.

Kevin Bratcher 
Rating:
5.0

Keep doing what you are doing now.

ray oxley 
Rating:
5.0

Customer did not leave a comment.

Steven Dunvant 
Rating:
5.0

Very nice people and easy to get checked in and gone. Trailer pulled good and was super clean

Mike Scott 
Rating:
5.0

Couldn’t have asked for a better rental experience! Smooth check in/out and help out with the trailer.

Vanessa Wanner 
Rating:
5.0

Customer did not leave a comment.

Shane Burger 
Rating:
2.0

Kept $72.00 of deposit. Said truck was rented with 3/8 of a tank and returned with 3/16 of a tank. $42 for gas, $30 for service fee. Be sure and take a picture of the gas gage before turning in keys. Our word against theirs. Lesson learned. ⛽️🤦‍♀️🤷‍♀️

robert Garrett 
Rating:
5.0

Customer did not leave a comment.

Darren Taylor 
Rating:
5.0

Customer did not leave a comment.

Robbin Adams 
Rating:
4.0

Customer did not leave a comment.

logan blackburn 
Rating:
5.0

Customer did not leave a comment.

Patrick McQuilling 
Rating:
5.0

Customer did not leave a comment.

Heather Daves 
Rating:
5.0

Very nice and professional

Eric Collins 
Rating:
5.0

Excellent customer service! Online ordering was a breeze.

Dallas McCance 
Rating:
5.0

Nothing

Randy Hutzler 
Rating:
5.0

Drop off was very easy and the lovely lady working that day was courteous and professional.

MICHAEL CLAUSEN 
Rating:
5.0

Customer did not leave a comment.

Timothy Oliver 
Rating:
5.0

Customer did not leave a comment.

Trudy Sanfellipo 
Rating:
5.0

Customer did not leave a comment.

Eric Bond 
Rating:
5.0

Customer did not leave a comment.

Patrick Courtney 
Rating:
5.0

I had completed my move earlier than expected. I called the return to location to make sure the facility was open (Sunday afternoon) to return the trailer. The rep said yes and would be there until 5:00PM. Upon arrival, the rep showed me where to park the trailer and apologized that the U-Haul system was temporarily down. He assured me that my return time was noted and he would check it in as soon as the computer came back up. This is an example of great customer service!

Charles Kvasnicka 
Rating:
5.0

Customer did not leave a comment.

paul baresel 
Rating:
5.0

Customer did not leave a comment.

Adam Cooper 
Rating:
5.0

Customer did not leave a comment.

ROBERT VANDERVEEN 
Rating:
5.0

Very friendly and easy to work with!!

Patrick Wood 
Rating:
5.0

Customer did not leave a comment.

Aaron Thibodeau 
Rating:
5.0

Nothing. The staff there were very helpful

Ricco Caballero 
Rating:
5.0

Customer did not leave a comment.

Allison Moss 
Rating:
5.0

Customer did not leave a comment.

Robert Rosson 
Rating:
5.0

Customer did not leave a comment.

Daniel James 
Rating:
5.0

The personnel were Fabulous.

Aaron Head 
Rating:
5.0

We have used uhaul 3 times in the last 2months. Each time they have been very easy to work with. The ones off the NW expressway on the west side are extremely nice and helpful!

Aaron Conley 
Rating:
4.0

Customer did not leave a comment.

Steve Kohr 
Rating:
5.0

Customer did not leave a comment.

Michael Johnson 
Rating:
5.0

Customer service was fantastic Very fast and thorough Thank you to those who run it!

ron wilborn 
Rating:
4.0

Customer did not leave a comment.

MARC MCCOOMBE 
Rating:
5.0

Customer did not leave a comment.

Ronnie Green 
Rating:
5.0

Customer did not leave a comment.

Ricco Caballero 
Rating:
5.0

Customer did not leave a comment.

Reggie Hill 
Rating:
5.0

Customer did not leave a comment.

Erin miller 
Rating:
5.0

Customer did not leave a comment.

John Schiebe 
Rating:
4.0

No further comments.

Steven Gray 
Rating:
5.0

Very easy turn over process.

Shawn OBrien 
Rating:
4.0

Nice

Scott Hutcherson 
Rating:
5.0

Quick and friendly rental and return.

Alicia Karrenbrock 
Rating:
5.0

Great experience!!

BILLIE HOPKINS 
Rating:
5.0

All good. Also the lady that helped me was very nice and helpful. Thank you -bf

BRADLEY FREELS 
Rating:
5.0

Very kind and accommodating people. Excellent customer service!

Judith Hull 
Rating:
5.0

Customer did not leave a comment.

ROBERT MILLER 
Rating:
5.0

Dee was wonderful. She was friendly and helpful. She was very thorough and efficient at her job. Thanks for the help. H.

Harvey Rotramel 
Rating:
5.0

Everything went smooth so I wouldn’t change anything

marco carpenter 
Rating:
5.0

Customer did not leave a comment.

ALLEN ARNOLD 
Rating:
5.0

The U-haul rental was the only thing that actually went smooth during my move. Friendly, helpful, and informative staff helped me with any of my questions/concerns. Made sure I paid the lowest possible rates. I was a little nervous to drive a truck of that size and it couldn’t have been any easier. Turns as well as backing it up the driveway. The app was user friendly and when I needed to extend my rental last min (twice due to unforeseen circumstances) I had no issues. No bumps and no added stressers!! What a relief it was. Will use uhaul for all future truck rentals.

Kelly Yearout 
Rating:
5.0

The lockbox was somewhat difficult.

Sylvia Barnes 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY THORNTON 
Rating:
5.0

We had no problems; they were very accommodating. We needed a few more hours with the truck, and they said their was no problem ;they didn't close until 6 pm. And there was a drop-off box for the keys if we went over that. I will absolutely be using that location again.

Theresa Piper 
Rating:
4.0

Customer did not leave a comment.

David Frazier 
Rating:
5.0

Customer did not leave a comment.

Katherine Kegley 
Rating:
4.0

The truck got about a mile a gallon. I drove it no more than 15 miles and the truck said I drove 97. Don’t know how the hell that’s possible but it happened

chad dorris 
Rating:
5.0

Great people! Easy in and out!

Troy Schroder 
Rating:
5.0

Dee is always a pleasure to work with

Trevian Campbell 
Rating:
5.0

Customer did not leave a comment.

Annie Bergenheier 
Rating:
5.0

Customer did not leave a comment.

Steve Heinley 
Rating:
5.0

Lee treated me like a family not a colleague.

Michael Anudu 
Rating:
5.0

Customer did not leave a comment.

Steve Henley 
Rating:
5.0

Customer did not leave a comment.

Russell Mills 
Rating:
5.0

Keep up with great service at person to person like the lady who checked me in - sorry that I couldn't recall her name. I heard about people complained the web app took long with returned after hour, but it was not so bad with my phone service with AT&T. The steps were needed with pictures to prove nyvreturn was great with vlean truck and enough gas filled as required. Great experience for me.

Dat Nguyen 
Rating:
5.0

Customer did not leave a comment.

Mikel Hoppman 
Rating:
5.0

How to get trailer off hitch when no one is around. It is too heavy!

Larry Manering 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top