Customer Reviews for Connect Packing & Shipping
(Distribuidor de U-Haul del vecindario)

108 comentarios

902 Broad St   Wichita Falls, TX 76301

(940) 855-4072

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(940) 855-4072

902 Broad St
Wichita Falls, TX 76301

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Alysha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taysha F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kenna B. 
Clasificación:
5.0

Very friendly & knowledgeable staff

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Very convenient location to a large population in downtown Wichita Falls. Paul was very helpful and customer-oriented in his work and communications.

Steven H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSCOE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

friendly and quick services

Melvin M. 
Clasificación:
5.0

The staff at this location were awesome. Very helpful with removing my van from the vehicle transport when I returned the equipment. Cute stuff in the store as well. This store has all kinds of personalizeable stuff as well as U-Haul. I will be back when I need other stuff they offer!!

Richard H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Granette W. 
Clasificación:
2.0

Mark parking, drop off locaeion

steve H. 
Clasificación:
4.0

All was good.

Paul C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alejandro A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANA D. 
Clasificación:
4.0

Furniture pads were dirty.

Thomas W. 
Clasificación:
3.0

Checking tires and tire pressure before leaving the site

erin V. 
Clasificación:
3.0

The trucks Auxiliary plugs did not work. Unable to plug in and use auxiliary ports for charging phone.

LUTHER P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad W. 
Clasificación:
5.0

The best location to rent a Uhaul truck in Wichita Falls.

walter D. 
Clasificación:
5.0

My experience in renting the U-Haul Van was different and more efficient then regular rental procedures I like the fact that you can use your phone to rent one and drop off without the extra paperwork. The next time I need to have a rental truck I will be contacting U-Haul for my moving adventures thank you so much for your help.

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIERRA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Judy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerome C. 
Clasificación:
5.0

Alex was great!

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David O. 
Clasificación:
3.0

After reservation was made, called store about tow dolly and was told after truck is loaded to come back to pickup tow dolly . The tow dolly can be taken off truck and moved to side while loading truck and after that load up tow dolly on tuck . Simple as that . All in all everything went well. Do wish the headlights when put on high beams would show more light though .

Rodney H. 
Clasificación:
5.0

Keep up the great service. Give the representative a raise, he is worth it.

Owen B. 
Clasificación:
4.0

Great customer service even with the U-Haul computer system having issues. Very polite and helpful.

Peter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe G. 
Clasificación:
3.0

Truck had not been washed. Nobody from staff wanted to do a walk around. I was not asked if I had any questions about the equipment or it's operation. Nine percent of the insect population of Texas had lost their lives on that windshield. When I asked to have the windshield cleaned or if they had a squeegee I could use, I was told "no" to both questions. Avoid this facility at all costs.

Robert G. 
Clasificación:
4.0

El cliente no dejó un comentario.

LaJuana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARDEN F. 
Clasificación:
2.0

No. The woman working was polite. But she didn't know what she was doing or how to do it.

jody H. 
Clasificación:
2.0

Please ensure that cat hair or any other hair is removed from the vehicle prior to the next person's use. I am allergic to cats and using this vehicle made my allergies flare up.

Nathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin S. 
Clasificación:
5.0

Friendly and outgoing service and also great rates!

TIM T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jesus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kacey L. 
Clasificación:
3.0

Picking up the uhaul was not a hassle at all. Easy and simple. We would definitely recommend to anyone. Thanks.

Debbie L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis T. 
Clasificación:
4.0

Your guy, his first name is Allen, stayed 2 EXTRA HOURS after close to get me my rental. He went WAY beyond the norm, and needs to be rewarded by your company. I want his boss & the regional management to be notified. Excellent job.

richard E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Le T. 
Clasificación:
5.0

Everyone at this location did an amazing job!!!! If you are going to rent a truck or trailer these are your people 100% awesome customer service (:

SAVANAH C. 
Clasificación:
5.0

I was very satisfied with the service, the van I rented was perfect especially tbe side sliding door. I had to move myself and that made it much easier for me.thankyou!

SCOTT J. 
Clasificación:
3.0

I requested a different pick up location and was not informed until I got to that location that I had to go elsewhere. Then the first location told me the won't place. The second location finally pointed me in the direction of this place. This place was so narrow after I hooked up to the trailer I had to back it all the way out onto the street in oncoming lanes.

Robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward B. 
Clasificación:
5.0

The employees at this location are very courteous, helpful and professional.

Jackie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOe S. 
Clasificación:
5.0

Pricing was odd. Wanted van for 24 hrs at 19.99 as advertised but was charged $79 with a cheaper price per mile. Eventually got it all figured out. The girl behind the counter was super nice and professional.

Walter G. 
Clasificación:
5.0

Savannah was friendly and very helpful! I will definitely come back here if I need another vehicle!

Connie L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Clint D. 
Clasificación:
5.0

They were very helpful

Tammy W. 
Clasificación:
5.0

There is nothing that could be done to improve service here. In a time of urgent need, these folks provided great concern and compassionate service beyond expectation.

Marie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clare H. 
Clasificación:
5.0

I rent cars all the time and this was a very long checkout process comparatively.

GENEVEIVE A. 
Clasificación:
5.0

We had a nice experience, the staff at this.location were very friendly.

OWEN B. 
Clasificación:
5.0

Make sure the trailers dont leak.

Christie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN B. 
Clasificación:
5.0

Paul and Savannah provided excellent service! Customer service is one thing I look for when doing business with an establishment and at Connect Packing and Shipping, customer service has proven to be one of their main concerns. I have and will continue to recommend them to individuals in need of services they provide.

DAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolene C. 
Clasificación:
3.0

Paul was very nice and helpful...the location needs to be updated on GPS, it sent us in the opposite direction.

Elizabeth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lupe P. 
Clasificación:
5.0

Very helpful people.

Michael L. 
Clasificación:
5.0

Staff was very helpful and pleasant to work with. I will use them again!

james P. 
Clasificación:
4.0

Staff were very helpful and patient. When bringing back the trailer they even backed it in for me because of the congestion on the street due to an event in the area.

Sandra S. 
Clasificación:
5.0

Have a conversion plug to go from round to flat plug.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny B. 
Clasificación:
5.0

Great service and location . Got my business from now on.

Robert G. 
Clasificación:
3.0

The gentleman who helped me was very friendly, professional, and courteous. It was a positive experience.

Cody T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

Nothing, excellent customer service.

Charles M. 
Clasificación:
5.0

Great customer service the guy that works there even hook up the tralier for me and went the extral mile i will definitely be using the service agian !!

Rafael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Logan B. 
Clasificación:
5.0

Great , friendly service. Really helpful.nice truck too.

Robert G. 
Clasificación:
5.0

I would like to say the gentleman who helped me save my day one of the nicest person i have had the pleasure of meeting thank you so much

John V. 
Clasificación:
1.0

When I pick up the truck , I was asking for just one day but the reservations count 2 days !! and the lady who work there she told me if you drop off before one day they will give you credit. and I drop it off they told there is no credit for you and they charge me for two days. I WILL NEVER RENT TRUCK FROM UHAUL AGAIN.

Khalid A. 
Clasificación:
3.0

I would have liked to be able to rent the trailer per day not per mileage. I used it two days and didn't have an option in the price. Uhaul had it rented for five days at the mileage I was driving.

Dominic S. 
Clasificación:
4.0

The tow trailer was filthy. I had to buy gloves because the whole thing was covered in grease.

Jon G. 
Clasificación:
5.0

Easy drop off and friendly staff.

Jaime G. 
Clasificación:
5.0

Paul and team were exceptional, from initial contact through delivery of product Customer service, communication, technical knowledge of equipment, and cleanliness/ first impression of business all top notch!! Highly recommend Paul and his team !!!

Derek F. 
Clasificación:
5.0

Very nice and helpful! If we use your services again will definitely want to deal with these nice people!

sedar M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

Great service. Thank You

DAVE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

No need for improvement at this U-Haul store location !!! Customer service was GREAT, Alan did an outstanding job taking care of our needs for the proper truck to rent and he made the whole process very pleasant. I would definately recommend this location !!!

KATHY R. 
No se han enviado comentarios para esta ubicación.

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