Customer Reviews for Conders Radiator Shop
(U-Haul Neighborhood Dealer)

243 reviews

921 Independence Ave   Kennett, MO 63857

(573) 717-1349

Office Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Wednesday:
    8 am - 12 pm / 1 pm - 12 pm
  • Thursday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    7 am–11 am
  • Sunday:
    Closed

Services at this Location:

Contact Us

(573) 717-1349

921 Independence Ave
Kennett, MO 63857

Services at this Location:

Office Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Wednesday:
    8 am - 12 pm / 1 pm - 12 pm
  • Thursday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    7 am–11 am
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kiondra Downey 
Rating:
3.0

Please let the customer know that they are being charged for extra days when they didn't rent a truck for but only 1 day. I don't understand why I still owe money to Uhual when I drove straight to the location designated and right back and the price for mileage was supposed to be lowered to.59 per mile and I didn't go out of the way and I only picked up and unloaded at my apartment and returned the truck 24 hours later with no other mileage used. Please respond. Thank you kindly. Sincerely, Regina Anderson

Regina Lyme Anderson 
Rating:
5.0

Customer did not leave a comment.

Ruth Arce 
Rating:
5.0

The best place for all your U-Haul needs! Great customer service!

Aaron King 
Rating:
3.0

Customer did not leave a comment.

Anthony Privett 
Rating:
5.0

Customer did not leave a comment.

Dawn Huett 
Rating:
5.0

Great selection and sizes available. Very polite and efficient

Greg Carter 
Rating:
4.0

Customer did not leave a comment.

Anthony Privett 
Rating:
5.0

The rental fees!

Michelle Patton 
Rating:
4.0

Only thing wrong is I ordered 3 dollies and did not get them.

Angela Houston 
Rating:
4.0

Customer did not leave a comment.

Rickey Rudd 
Rating:
5.0

Customer did not leave a comment.

DERRICK BARTON 
Rating:
5.0

The business was closed. Did online/texting return

Wesley Brooks 
Rating:
4.0

Good experience, no complaints or suggestions. Nice guys too.

tim blair 
Rating:
3.0

Only issue we had was the app just unable to access but overall great service

Lighthouse Church 
Rating:
5.0

Service was great! Unit was very clean and dependable.

Michael Garrett 
Rating:
5.0

Customer did not leave a comment.

Chantelle Hubbard 
Rating:
5.0

Customer did not leave a comment.

DERRICK BARTON 
Rating:
5.0

Customer did not leave a comment.

DERRICK BARTON 
Rating:
4.0

Customer did not leave a comment.

Dennis Fisher 
Rating:
5.0

Conders Radiator shop has the best customer service!

Aaron King 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PHILLIPS 
Rating:
3.0

I was charge extra for driving 2 miles more than my projected trip. Whack.

Candice Rose 
Rating:
5.0

Customer did not leave a comment.

daVID CARTER 
Rating:
5.0

Customer did not leave a comment.

david carter 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PHILLIPS 
Rating:
4.0

Customer did not leave a comment.

JOHN SWYGERT 
Rating:
5.0

Very friendly folks

Monty Henderson 
Rating:
5.0

Great customer service

Douglas Barton 
Rating:
4.0

Customer did not leave a comment.

Eulane Young 
Rating:
5.0

Customer did not leave a comment.

Kevin Le 
Rating:
1.0

When a company like Leaseplan rents a uhaul, don't call the local business and harrass them relentlessly because of an issue with Leaseplan.

Keenan Peoples 
Rating:
4.0

Tire rachets need wd40 and rear under car chain was wedge Together

ronnie acthonas 
Rating:
5.0

Customer did not leave a comment.

Belinda Young 
Rating:
5.0

The tow dolly ratchets for the straps were very hard to work because they needed to be some lubricant

JOHN Koss 
Rating:
5.0

Customer did not leave a comment.

Brittany Barton 
Rating:
4.0

Customer did not leave a comment.

JERI ALLEN 
Rating:
5.0

Customer did not leave a comment.

Kevin Payne 
Rating:
1.0

Make sure that if there is an open sign in the window! They are open!

Angela Robinson 
Rating:
5.0

Customer did not leave a comment.

CHARLES ELLIS 
Rating:
5.0

Customer did not leave a comment.

Marco Parr 
Rating:
5.0

Truck was clean and ready to go when I arrived. Pickup attendant was knowledgeable and helpful.

Warren DeLoach 
Rating:
5.0

I don’t know of anything that needs to change. My experience was very good and the gentleman I dealt with was very nice I was extremely happy with my service

BARBARA POWELL 
Rating:
5.0

This is a nice business to do business with.. very professional, very polite to customers,very helpful. I send everyone I know to this uhaul . I want rent from anyone but cinders radiator in kennett mo.63857

beverly thomas 
Rating:
1.0

Took over 2 hours to get the truck, they didn’t have the truck # that was on my order. I will never rent from this location again

Peggy Watson 
Rating:
4.0

Customer did not leave a comment.

oggle hall 
Rating:
5.0

No complaints

Tonya Guerrant 
Rating:
5.0

👍🏻

Aaron King 
Rating:
5.0

Customer did not leave a comment.

Lindsey White 
Rating:
5.0

The owner was extremely helpful. He talked me through all the paperwork and made sure I understood what I was signing.

Jessica Barnett 
Rating:
4.0

Customer did not leave a comment.

Tonya Guerrant 
Rating:
5.0

Great customer service

Larry Hampton 
Rating:
5.0

Customer did not leave a comment.

Heaven Reeves 
Rating:
5.0

Customer did not leave a comment.

robert glaub 
Rating:
5.0

Your website has serious issues.

Mark Gardner 
Rating:
5.0

Extremely friendly owner; arrived early for me to pickup the truck after miscommunication with unknown U-Haul representatives who claimed to be in Little Rock. Truck was originally reserved for pickup in Jonesboro, AR. Was not aware pickup location had changed to nearly an hour away from there until less than 12 hours in advance. I was not called, but rather had to call the company of my own volition to be told this. While Conder's radiator shop was wonderful, the experience leading up to my arrival there was frustrating, unprofessional, and, given the totality of the situation, THE reason I will never rent another U-Haul.

JAMES LIGHTELL 
Rating:
4.0

Customer did not leave a comment.

Judy Lewis 
Rating:
3.0

Customer did not leave a comment.

Dustin Hunter 
Rating:
5.0

Customer did not leave a comment.

Mickey Young 
Rating:
3.0

Customer did not leave a comment.

JACQUELYN DAVIS 
Rating:
3.0

The truck was not swept. We had to go several miles out of our way to pick up the truck when it was supposed to be in our town we was moving out of. I was told I would get a 50 credit returned to me that has never happened! So my rating with this experience was horrible. Other experiences were good. Not this time. I really didn’t want someone’s dirt and garbage on the truck I swept it myself. The guy who was working it didn’t even care and didn’t even know the size of the truck we needed. He knew no sizes of any trucks!

Michael Henry 
Rating:
5.0

Customer did not leave a comment.

Siedah Suttles 
Rating:
5.0

Customer did not leave a comment.

robert campbell 
Rating:
5.0

Customer did not leave a comment.

Brittany Barton 
Rating:
5.0

Nothing you are good to go!

WILLIAM PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

Scott Caldwell 
Rating:
5.0

Customer did not leave a comment.

Brittany Barton 
Rating:
4.0

Customer did not leave a comment.

kelley allen 
Rating:
5.0

Customer did not leave a comment.

Brittany Barton 
Rating:
4.0

Customer did not leave a comment.

DENNY BROWN 
Rating:
5.0

Customer did not leave a comment.

JAMES LANGLEY 
Rating:
5.0

Customer did not leave a comment.

Brittany Barton 
Rating:
5.0

Everything was excellent.

Brenda Arnold 
Rating:
5.0

For local huals its to expensive

TINA RODRIGUEZ 
Rating:
5.0

It was an amazing experience I've used that location 2 different times wonderful owner very helpful

TINA RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

ANTHONY KUCZYNSKI 
Rating:
5.0

The current location was absolutely wonderful however we made a reservation for Jonesboro Arkansas we were moving out of state and they called to tell us not even 24 hours prior that we would have to drive over an hour away to pick up the vehicle we had to use our personal vehicle and our personal gas to get there which was an hour away and an hour back we had already paid movers to help us at 9 o’clock and we basically lost our money and our movers so then we also had to move by ourselves because we could not get the truck in time due to it being two hours away and then when we dropped off we had to pay more money because we went over our miles which we would not have done had we not had to drive it an hour out of the way we lost money from our renters we lost money because we had to drive our vehicle an hour out of the way it has been rediculous on top of moving to a whole new state it is something we didn’t have time for and all with a premature baby. I’m so upset and it was so stressful and 100% unavoidable.

TYLER KIMES 
Rating:
1.0

The Man That Run The Place Has A Very Smart Mouth & Is Very Rude. And They Changed The Price From 50 To 76 dollars Iet that side but when they tried to change it at return to over a 100 dollars I Refused Because That Isnt The Price I Agreed To. Not Sure If The Man Tried To Change It Or If It Was The Uhal Company But I Dont Recommed Him To Anyone

Brandon Martin 
Rating:
5.0

Customer did not leave a comment.

Farmers Merchant 
Rating:
5.0

Customer did not leave a comment.

BRITTANY BARTON 
Rating:
5.0

Customer did not leave a comment.

Van Watkins 
Rating:
5.0

Customer did not leave a comment.

beverly thomas 
Rating:
5.0

Customer did not leave a comment.

william jackson 
Rating:
1.0

The custermer service rep almost got me put in jail for stealing the uhaul just because he couldn't eaccept my prepaid debit card he Said he put a not in and he didn't and the police was looking for us

Dwayne Wilson 
Rating:
1.0

Customer did not leave a comment.

LARRY MASTERSON 
Rating:
5.0

Very helpful.

DEAN MOORE 
Rating:
5.0

Customer did not leave a comment.

Sheila Chandler 
Rating:
5.0

Customer did not leave a comment.

Thomas Kamper 
Rating:
5.0

Customer did not leave a comment.

Courtney Landrum 
Rating:
5.0

Customer did not leave a comment.

Courtney Landrum 
Rating:
5.0

Customer did not leave a comment.

CECEP HIDAYAT 
Rating:
3.0

Customer did not leave a comment.

Carrie Mitchell 
Rating:
3.0

I would have been given the option of where I turned in my uhaul. There was one about 200 yards from where we unloaded the trailer but we had to go all the way across town.

Christian Mcdaniel 
Rating:
5.0

Customer did not leave a comment.

BRITTANY BARTON 
Rating:
5.0

Customer did not leave a comment.

Dylan Riddick 
Rating:
1.0

I could not get into the building. Noone was there both times that I tried to go by... Sunday, then again on Monday. I was trying to make sure that I didn't get charge for cleaning the truck out, even though I did. Then I got charged for two more days when I was only one day late. Ridiculous. I have used UHaul a lot, but this was pretty discouraging.

Lisa Marie Coleman 
Rating:
4.0

The location was fine but actually getting the truck I reserved took 2 hours. It wasn't their fault. The customer service dept was sub par to say the least.

Chawna Johnson 
Rating:
5.0

Customer did not leave a comment.

DERRICK BARTON 
Rating:
5.0

Customer did not leave a comment.

JERRY SAWYER 
Rating:
5.0

Customer did not leave a comment.

BRITTANY BARTON 
No reviews have been submitted for this location.

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