Comentarios del cliente para Compass Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Compass Self Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

LORENE A. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Fast, friendly and knowledgeable staff!!! Will use again if needed.

Steven G. en

Grado:

Lady for check in was wonderful

Dara M. en

Grado:

Only thing i can say that wasn't up to par is no light for cargo area. It didn't work. But ovetall i am completely satisfied with the service and care I received from Kerry. Will definitely recommend this location!!????????????

Fred J. en

Grado:

thanks for your help

Jeffrey S. en

Grado:

El cliente no dejó un comentario.

Peter T. en

Grado:

The local rep made up for the web site's fraudulent booking of my request. They will always have my business. PT

Chastity C. en

Grado:

El cliente no dejó un comentario.

Philip W. en

Grado:

El cliente no dejó un comentario.

Sonia J. en

Grado:

El cliente no dejó un comentario.

Kirk S. en

Grado:

noting

Bonnie M. en

Grado:

El cliente no dejó un comentario.

Timothy H. en

Grado:

El cliente no dejó un comentario.

Mark R. en

Grado:

Very friendly place, where the customer is appreciated.

Isaiah J. en

Grado:

I did not get a reminder call or text or email. The staff at this location was nice.

Kerry P. en

Grado:

El cliente no dejó un comentario.

Brandi H. en

Grado:

The lady working in the office was awesome!!!

Barbara D. en

Grado:

El cliente no dejó un comentario.

Vicki S. en

Grado:

Brenda at Compass Storage is amazing.

Paul L. en

Grado:

Great overall experience. Truck was ready, paperwork was quick, the staff was friendly and we were quickly on our way.

Monica L. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

Truck we reserved was not there for pick up. They didn’t even realize it until we came to pick up the truck. Had to get a smaller on and make more trips. The only positive thing is they cut our mileage to make up for it.

Mary F. en

Grado:

El cliente no dejó un comentario.

Peter K. en

Grado:

El cliente no dejó un comentario.

Ronald O. en

Grado:

The trailer i rented was not in good operating condition. Instead of pulling behind my truck it was pulling to one side of me. I could look in my drivers mirror and count the support braces on top rail but looking in the passenger mirror i couldn't see the trailer at all. Plus the ramp wouldn't move freely and had to force security pins in/out.

Angelia J. en

Grado:

The Female Employee that waited on me was Excellent, I was a little irate at first because I felt rushed from morning task, but she Calmed me Down and made my Experience Excellent, I think her name was Brooke, she allowed me to Vent my Day

Michael M. en

Grado:

El cliente no dejó un comentario.

Sylvia C. en

Grado:

Nothing

DOUGLAS C. en

Grado:

El cliente no dejó un comentario.

Catherine C. en

Grado:

The policy for sending the driver license photo over the phone made the process very difficult as I do not have a smart phone or a phone with internet. I wish you would consider this as the inconvenience almost made me decide to go somewhere else. Thanks to the lovely ladies at this location that found a way to help me rent the trailer despite this policy. I really appreciate that they were still able to help me.

Steve R. en

Grado:

Very professional and friendly staff

Raymond B. en

Grado:

El cliente no dejó un comentario.

Charissa F. en

Grado:

When you All rent trailers make they clean for the customers before the next customer used them. My trailer was dirt when I got it. The uhaul was well maintained..

William R. en

Grado:

Everything was great. The only thing I have ever heard some one say is that if you rent a truck from here then they should furnish a dolly. You can get a dolly but they charge for it. But if this change could be made then I would say you may get a few more customers. Just saying.

Susan C. en

Grado:

Wish the associate would have asked me if I wanted insurance, instead of assuming I did. Was added to the bill without asking.....

Michael T. en

Grado:

Service was very friendly was a Sunday morning and many people hate lol but she was very polite and courteous will use again!!!!

MICHAEL C. en

Grado:

El cliente no dejó un comentario.

Charity A. en

Grado:

El cliente no dejó un comentario.

ROGER L. en

Grado:

El cliente no dejó un comentario.

jamie j. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Faster service at check out. Seemed I was providing same info as I provided during my reservation call. Very fast drop off. Thanks

LYNETTE G. en

Grado:

El cliente no dejó un comentario.

Charles K. en

Grado:

Unfriendly customer service

Angela W. en

Grado:

El cliente no dejó un comentario.

Scot C. en

Grado:

The customer service was excellent! The associate was friendly and positive during rental and return. The truck was ready on time and clean. Great experience.

CLINTON E. en

Grado:

Everything was great from the staff to the equipment.

curtis a. en

Grado:

Excellent experience great Sevice quick and easy. Good job.

Darrin S. en

Grado:

El cliente no dejó un comentario.

Pam L. en

Grado:

The steering wheel had a lot of play in it. It would also pull both ways depending on what way you were turning it. Very dangerous especially if a less experienced driver rents it.

John M. en

Grado:

El cliente no dejó un comentario.

Darel C. en

Grado:

El cliente no dejó un comentario.

Brian F. en

Grado:

El cliente no dejó un comentario.

Andolon P. en

Grado:

Customer Service was not available the 3 times I called for assistance. But the local office was very helpful and went far and beyond to assist me when the lift gate kept getting stuck.

Sandra G. en

Grado:

El cliente no dejó un comentario.

Laurence S. en

Grado:

The manager / salesperson was efficient, helpful and courteous. Great service

Latasha M. en

Grado:

I was charged for gas charges etc that will be addressed on the next business day. I have a photo taken from the drop off date on Saturday 5/19. I signed a contract and was advised on multiple charges that was removed the time of signing but once I received my receipt I was charged $50 dollars extra and this is not good customer service. I took a photo for proof from the last time I rented a Uhaul and was overcharged and the customer service rep told me that I would need proof to show because they can’t take my word etc etc, so this time I have proof of the 7/16 of gas that was supposed to be added back to the gas for the Uhaul at the time of drop off.

RJ R. en

Grado:

The attendant complained about the car carrier and how it was a problem for her to attach from the instant she arrived in the lot. Said she wanted to go quick as there was a customer waiting inside. It took a long time to supposedly set the trailer. I left to pick up the car. Upon trying to load it, it was discovered the hitch ball was NOT secured, the attendant failed to screw down the ball in any fashion according to the place where I’d picked up the transport car. I saw for myself she did NOT screw down the ball hitch. Her failure resulted in the hitch going loose and damaging the new truck tailgate. Thankfully it was a much worse or fatal consequence. She need be fired from this responsibility on the lives and assets of others.

Steven L. en

Grado:

El cliente no dejó un comentario.

Paul B. en

Grado:

the rate was high it said 1995 I used it for 3 hours and went a total of 68 miles cost was 137

Dave F. en

Grado:

Smooth, easy transaction; pleasant staff; well-maintained truck. Very satisfied.

John M. en

Grado:

El cliente no dejó un comentario.

Tonette B. en

Grado:

Customer service is wonderful and friendly. We always love chatting with the ladies at this store.

Monty T. en

Grado:

El cliente no dejó un comentario.

Sharon W. en

Grado:

El cliente no dejó un comentario.

Lisa S. en

Grado:

Nothing!!!! The service was excellent. Thank you

Sabrina C. en

Grado:

Nothing. The lady that worked there was absolutely amazing!

Cecilia P. en

Grado:

Everything went very smooth. No problems. Will use again.

Nichole B. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Scott V. en

Grado:

Thank You

Benjamin L. en

Grado:

The location was not even open the entire day. They had no place to park a large truck. We had to find another place in town that would take the truck off of our hands.

Selena K. en

Grado:

Great customer service!

Arthur W. en

Grado:

As usual the Uhaul Services are worthless. When I contacted Compass ahead of scheduled date, my reservation was not in the system again. But this location, once again was able to take care of me. I would use any other rental agency with the same product if one was available.

John A. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

Excellent experience nothing

Katherine K. en

Grado:

Very friendly and helpful staff. Easy, no hassel experience.

Kyosha R. en

Grado:

Great customer service and very friendly and informative services

Kim H. en

Grado:

El cliente no dejó un comentario.

Tracy N. en

Grado:

El cliente no dejó un comentario.

GEORGE C. en

Grado:

El cliente no dejó un comentario.

RON O. en

Grado:

El cliente no dejó un comentario.

ron m. en

Grado:

El cliente no dejó un comentario.

brad r. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

El cliente no dejó un comentario.

ABIGAIL F. en

Grado:

Truck was dirty. There was liquid in one of the cup holders, some trash inside, truck was muddy on the inside. For the price I paid, I wouldn't recommend sending anyone there if they are going to receive a dirty truck.

GEORGE C. en

Grado:

El cliente no dejó un comentario.

Dustin A. en

Grado:

Hours are off. Website says 9, location says 10. One sign always showing but no one is there.

Donnell S. en

Grado:

El cliente no dejó un comentario.

Alisa R. en

Grado:

El cliente no dejó un comentario.

Shannon P. en

Grado:

Lower mileage rate or do a in town unlimited or something

Clyde M. en

Grado:

El cliente no dejó un comentario.