Comentarios de los clientes para Compass Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Compass Self Storage

Clasificación general:

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Michael B.
Clasificación:

The Uhaul pricing of 19.99 per day is deceptive. Even on a local rental with an added $14 for insurance the final pricing is 350% the advertised price. Uhaul has quite the monopoly! Some how 19.99 magically becomes almost $70!!!! Quite the profit margin you've got there.

Ronnie B.
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Excellent & Friendly Service!

Michael D.
Clasificación:

Lori was amazing!! She went above and beyond and truly embodies the traits and character of a "Rock Star" employee.

L J T.
Clasificación:

None

Jonah D.
Clasificación:

El cliente no dejó un comentario.

DOROTHY W.
Clasificación:

Nothing, continue to provide to others what was provided to me. Excellent customer service!!!

DAVID H.
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El cliente no dejó un comentario.

Hiram J.
Clasificación:

El cliente no dejó un comentario.

Dominic W.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

Excellent experience. They remembered me from a previous rental and asked about my mother now living in a senior living facility. I really appreciate the personal attention.

David H.
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El cliente no dejó un comentario.

Christopher S.
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Very satisfied with the service during pick-up and drop-off of the equipment, very professional!

prakash P.
Clasificación:

El cliente no dejó un comentario.

Joshua S.
Clasificación:

She was very kind and helpful.

Jennie H.
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El cliente no dejó un comentario.

Fred B.
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The staff was polite, knowledgeable and very helpful in getting my reservation checked in and out the door, quick and easy. After hours key drop off was very helpful as well!!!

Wes G.
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El cliente no dejó un comentario.

Steven T.
Clasificación:

This location did not have a zack to raise the trailer off the hitch, the business was very helpful in coming up with alternative solution. Uhaul should provide the right equipment to it locations to ensure no one gets hurt having to lift the trailer off the hitch.

BETH-ANNE L.
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El cliente no dejó un comentario.

Kimani K.
Clasificación:

El cliente no dejó un comentario.

Paul L.
Clasificación:

El cliente no dejó un comentario.

eder M.
Clasificación:

The lady at the front door was so RUDE to me. I just got a question fro her and she just turned me down. No good customer service.

WALTER C.
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Keep renting me a truck when I need it. Thanks Walter Clark

Cashara W.
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I had reservations at one location and was sent to 3 different locations before I got a truck. Once I checked out we never did a walk around but noticed the gas was very different I went back in and was told the forgot the gas was different and he couldn't change it. Not to mention my price was changed for the truck 3 different times. I called customer care and was on hold for over 30 minutes. And nothing was corrected

CAREY M.
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El cliente no dejó un comentario.

Barry M.
Clasificación:

El cliente no dejó un comentario.

Don R.
Clasificación:

El cliente no dejó un comentario.

Antonio D.
Clasificación:

The mobile pickup process my truck was not ready at the time I originally requested and it took me and hour to pick up the truck. The experience was horrible overall

Pamela Y.
Clasificación:

El cliente no dejó un comentario.

Candy H.
Clasificación:

Was unable to get truck I reserved and had to down size.

RICO S.
Clasificación:

El cliente no dejó un comentario.

David H.
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Exceptional service from staff. Very satisfied and would definitely recommend

Humberto R.
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El cliente no dejó un comentario.

Robert L.
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El cliente no dejó un comentario.

Luis R.
Clasificación:

El cliente no dejó un comentario.

Nathaniel M.
Clasificación:

Insure that part of the checkout when renting includes the padlock that is connected to the truck to secure the cargo door. I luckily didn't use the lock as my move was literally down the street. The phone call the next morning insinuating that I had somehow lost a key I know for a FACT never existed was rude and insulting. Be mindful of your customers. I'm a honest person and pride myself on that. Also, utility dolly, furniture dolly. same things. stick with one title to avoid confusion.

Evans E.
Clasificación:

El cliente no dejó un comentario.

Mike B.
Clasificación:

El cliente no dejó un comentario.

SHAY T.
Clasificación:

El cliente no dejó un comentario.

Lynne G.
Clasificación:

El cliente no dejó un comentario.

Kelvin J.
Clasificación:

Nothing everyone was nice and friendly

Damar K.
Clasificación:

Tom was extremely helpful

Paul S.
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El cliente no dejó un comentario.

Allan K.
Clasificación:

El cliente no dejó un comentario.

FRANTZ D.
Clasificación:

El cliente no dejó un comentario.

BRENDA R.
Clasificación:

El cliente no dejó un comentario.

Gary V.
Clasificación:

El cliente no dejó un comentario.

Joseph S.
Clasificación:

Maybe let me know a text was coming to do a walk-through with. Or walk the truck with me.

Delmar M.
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El cliente no dejó un comentario.

Susan J.
Clasificación:

El cliente no dejó un comentario.

Julio F.
Clasificación:

El cliente no dejó un comentario.

lucretia C.
Clasificación:

Compass Self Storage was an amazing place to rent from. The gentlemen there were very nice and sweet. I will rent from them again.

Luke F.
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El cliente no dejó un comentario.

Roman S.
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El cliente no dejó un comentario.

CLARENCE H.
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El cliente no dejó un comentario.

keith M.
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The team at this location were very up front, the team took their time to explain the rental process in depth. I would recommend this location too friends and family. *****

Catherine T.
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Tom and Terry were courteous and helpful. I had a very good experience renting from this location.

David J.
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The staff at compass is absolutely wonderful And the professionalism is bar none

Hector G.
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El cliente no dejó un comentario.

Jeffrey B.
Clasificación:

These folks are very helpful, excellent service very friendly, highly recommend them to all my friends I am disappointed In UHauls policy of charging me additional funds to drop it off at a location way out of my way. But I would highly recommend Compass to everyone

HOWARD T.
Clasificación:

El cliente no dejó un comentario.

Matchelle B.
Clasificación:

El cliente no dejó un comentario.

Victorino A.
Clasificación:

El cliente no dejó un comentario.

angel M.
Clasificación:

El cliente no dejó un comentario.

krisie S.
Clasificación:

El cliente no dejó un comentario.

Julius H.
Clasificación:

I was over charged for the service. Ended up paying double what I was quoted. I also was charged for a dolly that I didn't have.

Andre M.
Clasificación:

El cliente no dejó un comentario.

Leland W.
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El cliente no dejó un comentario.

Jeffrey B.
Clasificación:

El cliente no dejó un comentario.

Hugh M.
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Very friendly and helpful. Very pleased.

Edward B.
Clasificación:

Quick and friendly. Have used before and will again.

Michele H.
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El cliente no dejó un comentario.

Mona H.
Clasificación:

El cliente no dejó un comentario.

Nereida O.
Clasificación:

El cliente no dejó un comentario.

Russell C.
Clasificación:

Did not have the truck I reserved. This was not the location I requested and not convenient to my house. Why did you send me across town to a location that did not have the truck I wanted anyway?

Sandra C.
Clasificación:

El cliente no dejó un comentario.

mario L.
Clasificación:

El cliente no dejó un comentario.

Sandra C.
Clasificación:

El cliente no dejó un comentario.

mario L.
Clasificación:

Nice guys they help me out with my truck rental every week

Robert B.
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Tom made sure the equipment I needed for my long journey was available on the requested date and time. I am greatly thankful to Tom/Compass Self Storage Office. Thank you!!!

Robert M.
Clasificación:

Buy newer trucks, please.

Michael P.
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The front headlight didn't work. Wiper blades poor condition, the doors rattle. awful truck

Paul M.
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Only complaint would be the jack probably be a new jack for the auto transport trailer. Terry was awesome, happy with visit.

Kircis H.
Clasificación:

El cliente no dejó un comentario.

Eric J.
Clasificación:

El cliente no dejó un comentario.

Marcus B.
Clasificación:

check the customer in properly when returning the equipment. This has been the worst experience.

Paul V.
Clasificación:

When I picked up I was told I could drop the truck at any u haul dealer. However, when I went to drop the truck at a location, I was told by an employee there that she didn't take one way drop offs. Luckily she was there and wasn't closed because I would have dropped the keys in the box. No telling what u haul would have charged me, extra day maybe? I think the dealers need to make sure where they tell you to drop will take the truck

Bill B.
Clasificación:

El cliente no dejó un comentario.

Gilbert S.
Clasificación:

First we put our reservation in over a week to when we needed it, got there and no trailer. Waited for 2 hours for the trailer to come back from pervious person who rented it. It was full of glass, nails, oil and cigarette butts. I was very disappointed.

Ivy S.
Clasificación:

Nothing, because everything was exceptional. Thank you Tom and Terry.

Ivy S.
Clasificación:

Nothing, because everything was exceptional. Thank you Tom and Terry.

almetta T.
Clasificación:

El cliente no dejó un comentario.

Kesha L.
Clasificación:

El cliente no dejó un comentario.

Daryl G.
Clasificación:

El cliente no dejó un comentario.

JENNY L.
Clasificación:

Terry Tapley is to be commended for all he did to help me with my storage needs. He has an excellent personality and a great desire to make U-Haul a superior company. He asks all the right questions and had answers for all my questions. There is no improvement needed at this location. Thanks.

CHRISTINA C.
Clasificación:

The only thing I can say is the approval process takes too long. If there is a way to approve before we arrive that would be a lot more helpful. We waited about 15 minutes at the parking lot waiting to get approved.

Naomi J.
Clasificación:

Passenger side mirror needs tightened, keeps moving. Not safe

RICK N.
Clasificación:

Keep professional doing great

Linda L.
Clasificación:

El cliente no dejó un comentario.

Apryl W.
Clasificación:

The 2 guys at this location told me I could change my form of payment to my debit card. They said they would call me or I can call them the next day to do so. I never got a call so I called several times with no response. I really did not want the charge to hit my business card. it would have been nice to get a return phone call and not ignore my message. Very unprofessional and not trust worthy.

No se han enviado comentarios para esta ubicación.

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