Customer Reviews for Colonial Mini Storage LLC
(Distribuidor de U-Haul del vecindario)

794 comentarios

48200 West Rd   Wixom, MI 48393
(& Wixom Rd)

(248) 960-5546

Location Hours

  • Lun. - vie.: 10 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 5/15/2021: 9:00 a. m. - 11:45 a. m.
  • 5/17/2021: cerrado

Services at this Location:

Contáctanos

(248) 960-5546

48200 West Rd
Wixom, MI 48393
(& Wixom Rd)

Services at this Location:

Location Hours

  • Lun. - vie.: 10 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 5/15/2021: 9:00 a. m. - 11:45 a. m.
  • 5/17/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Stay friendly

DANNYROBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN SCOTT P. 
Clasificación:
5.0

The employee at this location was very helpful and friendly. I truly enjoyed this experience.

CORY R L. 
Clasificación:
5.0

Great and easy process and experience

Craig D. 
Clasificación:
5.0

We rented a car dolly. It was on site & ready for pick up when we arrived. Unit was clean & well maintained. Staff was very polite & friendly. Great experience!

JAMES H. 
Clasificación:
5.0

The facility was great and the team at corporate was wonderful helping honor my reservation when another facility was able to due to unforseen circumstances.

Emily M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA LEE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY PETER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERYL LYNN F. 
Clasificación:
5.0

Great place with fast pleasant service!!

LINDA K. 
Clasificación:
3.0

my only gripe was Uhaul stated a drop off in Milford not Wixom.

Judith G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mallie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolae R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS JOHN M. 
Clasificación:
5.0

Nothing easy quick very nice personnel, very professional, friendly and helpful

MICHAEL ROGER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT NORMAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI JO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY PAUL R. 
Clasificación:
5.0

Very professional service and appreciate all the help getting the trailer hooked up.

RANDALL WILLIAM B. 
Clasificación:
5.0

I was so pleased with the entire process. The returning the van early was a little complex. However, the overall process was more than I expected, I was so pleased.

NONIE BEAVERS-GA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID ALLEN M. 
Clasificación:
5.0

The lightbulb wasn't in the truck in the back so we couldn't see while moving in the dark. The oil light came on after 24 miles.

YVONNE M T. 
Clasificación:
5.0

Nothing, everything was very smooth. Fast checkin, great customer service

Frank A. 
Clasificación:
5.0

Have used them a few other times and as usual great service and truck was clean and filled ready to go. Will recommend and use them again!!

CHARLOTTE ANN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN A C. 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITHCHARLES H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS WARREN G. 
Clasificación:
5.0

Suggest that they arrive 15-20 minutes early to begin the mobile check in process so that they don't lose truck rental time.

Lynntoia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA STROM L. 
Clasificación:
5.0

App didn't work right,had trouble had to do a paper copy.

George G. 
Clasificación:
5.0

Great customer service, very helpful

LISA LILLIAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASMICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

I love the Wixom location. The staff was very nice. Though what I was looking not got so I took the van, my requirement was 10 ft or 15 ft truck which seems not available at this location. Thanks, UHal.

akber A. 
Clasificación:
5.0

Great people at this location

KEVIN JOHN E. 
Clasificación:
5.0

Very Professional and personable. Clean van.

CHERYLDENISE W. 
Clasificación:
4.0

Nice People...Bonus got a brand new truck!

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN WILLIAM N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

Very friendly and helpful!

PAULANDREW W. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD ALVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTINWAYNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD ROBERT N. 
Clasificación:
4.0

Allow two pictures in the section for fuel and odometer. A lot of the vehicles prevent you from seeing the miles and odometer at the same time due to messages on the panel display and customers are locked out from making changes.

Adria W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alec M. 
Clasificación:
3.0

Even though U-haul let me reserve a truck for a time, nobody was at the office at that time.

MICHELLELEE C. 
Clasificación:
4.0

trailer pulled excellent. In good shape and working order pickup personnel were knowledgeable and well trained, and thorough about verifying everything in good working order.

RANDALL JAY H. 
Clasificación:
5.0

Put a jack on your trailers!!! Totally unacceptable. I will ask next time. No jack, no rental.

ANDREA MARIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meliisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
5.0

Very helpful and accommodating. Thanks

GREGORY GEORGE R. 
Clasificación:
5.0

love the lady who works here but uhaul computer system needs some work to support its sites

MICHAEL LEE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER ANN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor P. 
Clasificación:
5.0

Colonial Mini Storage was great, though it was not my first choice. My rental was through a different location and the equipment was not ready in time, so UHaul moved my rental to this location. The lady who hooked me up was friendly and quick. If that location was closer to my house I would use them again.

JEFFREY ALAN G. 
Clasificación:
3.0

Prior to this, my last two Uhaul experiences were absolutely atrocious. Colonial was a breath of fresh air. Not only was the gal super friendly, expedient, and helpful, but she - and the office itself - were taking PPE seriously. I can't appreciate that enough in the age of COVID - so many are not, and it's wrecking havoc. I will most certainly use Colonial again. You've won a loyal customer. ¡Gracias!

EVAN M. 
Clasificación:
5.0

Everything was perfect Ok. Well...if I must make a suggestion: add cruise control to the trucks ^_*

GEOFREY SCOTTF C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
5.0

The air conditioning did not work and it was 88 degrees. I was told it did work but never did.

ROBERT WILLIAM N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH DAVID B. 
Clasificación:
5.0

I had issues returning the rental truck. I tried sharing my location and had location sharing on (android phone on chrome browser) and it wouldn't work. I had to use a friend's phone. If I didn't have a friends phone, I would not have been able to do the return process.

Kelvin J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda H. 
Clasificación:
5.0

Dropping off the truck was a much better experience than picking it up. I appreciated the smooth online process and the key drop box. ¡Gracias!

David S. 
Clasificación:
3.0

I wish the checkout process was faster, it takes me 30-45 minutes to get checked out And on the road. Your trucks could also have better MPGs I wouldn't mind paying for diesel if it was better for the environment

ADDISON BANCROFT H. 
Clasificación:
5.0

Truck was fine, but very overpriced and seems like a scam with 3 or 4 nonsense fees and taxes. In fact, researching, U-Haul has a long history of fraud and very shady business practices, so I will never use U-Haul again. Other truck rental companies are not so shady.

Paul M. 
Clasificación:
5.0

This was actually our drop off location

NANCY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Torri W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adamj C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack B. 
Clasificación:
5.0

Great Staff. Very friendly and understanding. Definitely will rent from here again. Easy app drop off after hours.

Guillermo P. 
Clasificación:
5.0

I made a mistake and booked my truck for Saturday instead of Sunday. When I called U Haul, I spoke with Tammy in customer service. She was very friendly, patient, and helpful. Major kudos!

Judith R. 
Clasificación:
5.0

Excellent service and support

Jessica B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
3.0

Online return truck option has taken 30 min both times.

Joleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
2.0

Location and truck was great! Issue was picking up the truck on a Sunday morning. I was not aware a secondary contact would need to be reached by phone in order to complete the online checkout. Very inconvenient on a early Sunday morning. Delayed pick up, took nearly a hour to get truck while onsite.

Tim G. 
Clasificación:
5.0

I was not sure where to find the truck number. I walked around the truck twice, and finally say it along the top of the truck near the rear. If the truck number was near the driver door I did not notice it. So, if the truck number is NOT presently displayed on or near the driver door, adding that would be an improvement.

Benjamin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley F. 
Clasificación:
3.0

?????????????????

Wafikmuwafik T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hasan A. 
Clasificación:
5.0

F650 doesn't have any springs! Steering is poor on a 15000 mile truck! You need a new truck supplier

Josephharold B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richardwilliam D. 
Clasificación:
5.0

Easy pickup and drop off. Will definitely rent from there again.

Donald H. 
Clasificación:
5.0

all renters should return their trucks or vans when they say so, other than not getting the van I reserved the pickup worked just as good.

Donna H. 
Clasificación:
2.0

Uhaul need to explain the process you have to use to drop off a truck after hours. It is not explained or listed on any paperwork. I was told I had to just lock the truck, drop the keys in the lock box & then check out using my phone APP... WRONG!!!

Michael J. 
Clasificación:
5.0

I have rented vans /cube vans on numerous occasions for work and personal use . I always use the West Road /Wixom location because of the excellent service I receive there.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa B. 
Clasificación:
1.0

Way to expensive Would of been a lot cheaper to rent in Detroit

Kaitlyn S. 
Clasificación:
5.0

Everything was great.

Matthew A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIKE M. 
No se han enviado comentarios para esta ubicación.

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