Customer did not leave a comment.
Sunny R
Customer Reviews for Colfax Farm & Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and helpful owners!
Lauriana CGreat customer service.
Tamara FEveryone is very friendly, professional and easy to do business with.
Steve LThe truck was clean but did leak in the back. Mason was excellent and very professional as well as the rest of the employees
Steve LPerfecto
Robin GI was very surprised there was not a U-Haul drop off location in Auburn. Colfax is a small town and kind of far away. It added a challenge to do the drop off and get a ride back home.
Mark LExcellent customer service! Highly recommend.
Deborah Dwrong trailer was delivered. tire strap was torn. trailer couldnt haul vehicle as promised. cost me an additional $1000 in fuel to drive separate truck. was horrible experience. i will not use or recommend uhaul to anyone
Richard WNo comment
Jacqueline RSmall town feed store service. Staff was well trained on the rental procedure and I was I and out in 10 minutes(reservation completed on-line). Inspection and hook up demo was thorough. Drop off was even faster. Would absolutely recommend~!!!
Eric RThe folks at Colfax Country store are an absolute pleasure. The transaction was easy and smooth and their installation skills were excellent. This whole experience was OUTSTANDING, couldn’t be happier.
Robert CAwesome experience and highly recommend.
Kenny FExcellent service Very impressed with great customer service and positive attitude Very knowledgeable
Dave WPickup and drop-off were easy and customer service was friendly.
Dustin NSuper easy drop-off
DOUGLAS CBest uhaul spot ever!
James VA great small town atmosphere, and very accommodating personnel.
DON KTrailer was not swept out .
James BVery friendly staff. Great location. Made check in and return simple and hassle free. Thank you! We will use again for sure.
tara wVery good service. nice people and made the process super smooth. thanks guys.
PAUL RNothing! Great service! Best I’ve been to in the years I’ve rented uhaul
Peter HNothing.
Phil PGreat service
Sherry LNothing. The experience was a 10 out of 10
Lisa LMason was very nice and helpful in getting us up and running with the Car trailer. He was informative and helpful and we appreciated his assistance and familiarity with the equipment.
John GEverybody was great. Easy checkout and quick & easy return.
Jim GIt was easy. From renting it to returning it. Great experience
Sandy SEveryone was happy to help through the process of getting and receiving the truck. Very professional and would recommend them to all. Thank you
Brenda BThey helped me find a cheaper rate by delivering the trailer to another location
Tim SExcellent staff and very professional
Russell SInept, rude, if these people are licensed by U-Haul, their license should be revoked. Also, they were party to what I consider to be an unlawful extortion by U-Haul. I currently have a claim open. If I take this to court they will most also certainly be named in a civil claims lawsuit for extortion and defamation of character.
ALISON HBest U-haul place I've ever used. Always in and out fast.
James VThe Colfax location is great to rent a UHaul. The staff are super friendly and helpful!
xuan qHave some moving blankets available.
Michael SThank you Mason for excellent service!
Nicholas JThey were so friendly and helpful!!
Jacob BGreat service, cool little store, friendly people.
James VGreat customer service.
Francis Ethe initial reservation a=was a 15 footer to be picked up in Weimar, only to be told the day before we had to go 1.25 hours the other direction of travel to Sacramento for pick up at 9 am. but when got there, was told it not ready till 1 30 p . (NOT ACCEPTABLE) had to downsize to a 10 footer - no ramp , but got to pick up in Colfax (home town) problem was we left there to go to sacramento, now had to drive back 1.25 hours just to start where we were initially starting from ( WHAT A WASTE OF MY TIME AND PISS POOR PERFORMANCE OF UHAUL ITSELF. COLFAX FARM AND FEDD _ AWESOME--wish i knew i could have started there from the start, (this UHAUL problem costs of 3 hours of time and anxiety, and wants me to look for another company next time
Stanley KGreat Staff, went above and beyond... 5 star.
James BEverything was great except the truck was covered inside and out with red dirt, and when we turned on the AC it blew clouds of dirt all over us.
Michael F