Customer Reviews for Clydesdale Portable Buildings
(U-Haul Neighborhood Dealer)

271 reviews

1533 Main St   Lewiston, ID 83501

(208) 413-7645

Office Hours

  • Mon-Tue: 8 am–2 pm
  • Wed-Fri: 9 am–2 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–2 pm

Services at this Location:

Contact Us

(208) 413-7645

1533 Main St
Lewiston, ID 83501

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–2 pm
  • Wed-Fri: 9 am–2 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–2 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very kind store host, excellent customer service.

Eric Foryan 
Rating:
4.0

Customer did not leave a comment.

Nona Dansereau 
Rating:
1.0

Customer did not leave a comment.

Bradley VanTrease 
Rating:
4.0

Customer did not leave a comment.

Dereck Smith 
Rating:
5.0

Everything was awesome so don't need improvement 😊

Delta Harris 
Rating:
5.0

The app was difficult when taking pictures. I would take the picture requested and then it would ask me again. Not saving what I took.

SHANE CANADY 
Rating:
5.0

Customer did not leave a comment.

Tony Mcneil 
Rating:
3.0

Why was I charged an additional 2 days, I paid that on the original ticket, as I had explained to the agent I spoke to on the phone ( it was for business use and we needed the 2 days due to the weekend) and it was clear on that invoice? I got charged twice for the extra days

fred vella 
Rating:
5.0

Everything thing was good but it would be nicer if they had newer trucks

David Medlin 
Rating:
5.0

Customer did not leave a comment.

Ibrahim Shamia 
Rating:
5.0

Nothing the service was professional and quick.

LISA STEVENSON 
Rating:
5.0

Customer did not leave a comment.

Eric Foryan 
Rating:
5.0

Super friendly and cordial people

Kris Faus 
Rating:
5.0

good guys

CARL BEACH 
Rating:
2.0

I was supposed to drop off at SCI Enterprises in Lewiston, Id. I was not made aware that they changed the drop off location. So while I waited for 10-15 min ( the owners were very nice and helpful to get me to the right spot). I just would have like to have known it changed. That’s all.

Trevor Arnone 
Rating:
4.0

Customer did not leave a comment.

Kim Westby 
Rating:
4.0

Customer did not leave a comment.

Jason Fritz 
Rating:
5.0

Gas credit over 1/4 tank

Joel Blain 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Miller 
Rating:
5.0

Customer did not leave a comment.

David Webb 
Rating:
4.0

Location has limited hours to interact with an associate, but called the next day after dropping off and everything was squared away.

brian Gilchrist 
Rating:
4.0

Perhaps this and all U Haul locations can confirm the equipment is available earlier (3 days) prior to pickup. I’ve rented equipment from U Haul only to arrive at the location and being told the equipment is not at that location or unavailable.

Jake Heusinkveld 
Rating:
4.0

Customer did not leave a comment.

Yvonne Franklin 
Rating:
4.0

Customer did not leave a comment.

Paul Postolaki 
Rating:
5.0

Customer did not leave a comment.

Pat Showers 
Rating:
1.0

Chehalis did great, Moscow not so much. They wouldn't let me return the trailer on Saturday (said they were full) and told me I had to go to Spokane to drop it off. Spokane was overtaken by wildfires that day so they then sent me to Lewiston and when I finally got there it was closed. I was able to do a drop service but was treated terribly by the Moscow store manager and the regional manager said she would be giving me a $200.00 credit and It has not happened. Uhaul failed on this rental. I'm so unhappy with my experience. I was the Director at our local Chamber of Commerce for 10 years and understand customer service, this business approach in Moscow was unacceptable. They need training on how to be nice.

Alicia Fox 
Rating:
3.0

Would have been nice to know our drop off location changed.

Doug Herzberg 
Rating:
1.0

No body at the store during their advertised open hours.

Don Snyder 
Rating:
5.0

Customer did not leave a comment.

Sasha Soderstrom 
Rating:
3.0

Truck pick up process was a hassle using the online puck up and didn't have the equipment rented with the truck in the truck

Lindsey McKinney 
Rating:
5.0

Customer did not leave a comment.

Kim Spacek 
Rating:
5.0

Customer did not leave a comment.

Mark Gill 
Rating:
4.0

Customer did not leave a comment.

John Simper 
Rating:
3.0

I was 2 days and 30 minutes late in returning the rental and was charged for three days, even though I phoned ahead and notified the company and was given two extra hours to get there.

Douglas Franklin 
Rating:
3.0

Customer did not leave a comment.

Martin Rich 
Rating:
4.0

Customer did not leave a comment.

lucy loewen 
Rating:
5.0

Customer did not leave a comment.

Kaustubha Apte 
Rating:
5.0

Customer did not leave a comment.

adam Freeman 
Rating:
5.0

The location was wonderful, the last minute change of pick up location and the necessity to pay for the extra miles to pickup and drop off was very frustrating. I don't blame the change on the location but uhaul contacted me after the guaranteed time about the need to pick up elsewhere and getting them on the phone to deal with them have been difficult or impossible.

Cortney Dalton 
Rating:
1.0

This company had their hours on the phone message but when you arrive at the location they have different hours on the door and of course there was nobody there... It was then that I find out on the contract that I have to jump through a bunch of hoops to return the truck and trailer... I hope I never have to use U Haul again.

DAVID MARQUES 
Rating:
1.0

Tell people how to use the equipment the right way before the leave

Frank Mccaine 
Rating:
5.0

Customer did not leave a comment.

David Tikker 
Rating:
5.0

Customer did not leave a comment.

Tricia Halley 
Rating:
5.0

Super easy, great experience.

Micheal Jones 
Rating:
3.0

Personnel was pleasant and helpful

Rodney Smith 
Rating:
5.0

It was all great

charles gibbs 
Rating:
5.0

Great service at pick-up and delivery. I would use this service again.

Michael Nance 
Rating:
5.0

Customer did not leave a comment.

Tim Morris 
Rating:
5.0

Make sure the trailer or truck is swept out

David Barber 
Rating:
4.0

Customer did not leave a comment.

John Trombetta 
Rating:
5.0

Customer did not leave a comment.

Jody Tanata 
Rating:
5.0

Good place

Joe Phillips 
Rating:
5.0

At this location, not a thing, the gentleman who helped me was knowledgeable and helpful 100%, but the phone/ online contact was not helpful at all. I did not get any callbacks when I asked for them.

Richard Garrison 
Rating:
5.0

Customer did not leave a comment.

Tristan Harvey 
Rating:
5.0

They were great, very kind, and very helpful.

Diane Lozano 
Rating:
5.0

U-Haul is and always has been very good to deal with but I had to drive 180 miles round trip to drop off the trailer. I am being compensated some but it is very inconvenient to have to drive 3+hours to return.

Tom Perdue 
Rating:
4.0

Customer did not leave a comment.

Collin Fehr 
Rating:
5.0

Will be back in future if needed.

KUNJANA SHRESTHA 
Rating:
5.0

Customer did not leave a comment.

shawn clark 
Rating:
5.0

Customer did not leave a comment.

David Barber 
Rating:
5.0

Customer did not leave a comment.

Ron Dugdale 
Rating:
5.0

Customer did not leave a comment.

Chris Vanderhoof 
Rating:
5.0

Customer did not leave a comment.

Amanda Urie 
Rating:
2.0

Location where trailer was picked up from didn’t check to see if all the lights were working. No marker or tail lights worked.

Jeffry Lehr 
Rating:
5.0

Customer did not leave a comment.

David Hanvey 
Rating:
5.0

Customer did not leave a comment.

Ryan Pereira 
Rating:
4.0

Customer did not leave a comment.

Kathie Rhoades 
Rating:
5.0

Customer did not leave a comment.

Thomas Wells 
Rating:
4.0

They were very helpful very professional and yes I would recommend thank you very much for your time

Vince Alcocer 
Rating:
5.0

Customer did not leave a comment.

WILLIAM KAZDA 
Rating:
5.0

Customer did not leave a comment.

Richard Ryan 
Rating:
5.0

Customer did not leave a comment.

Kimberly Carrington 
Rating:
5.0

No improvement needed!

MONTE FOLKINS 
Rating:
4.0

The manager is very friendly and explains everything clearly. The process of renting and returning was simple and quick. Will definitely use again, thanks to Tony at Uhaul

Rolin Heytvelt 
Rating:
5.0

Customer did not leave a comment.

Tracy Walker 
Rating:
5.0

Customer did not leave a comment.

David Barber 
Rating:
5.0

Customer did not leave a comment.

Heath GOECKNER 
Rating:
5.0

Customer did not leave a comment.

mike gaboury 
Rating:
3.0

Tony that works at this Uhaul told me that my f150 would fit on the trailer and the back tires were not on the trailer, my truck is to long for the trailer.

Dawn Semeria 
Rating:
5.0

Stay the same, it was perfect.

Steve Dickinson 
Rating:
4.0

Customer did not leave a comment.

Mike Willett 
Rating:
4.0

Customer did not leave a comment.

Nathan Hutson 
Rating:
5.0

Nothing very helpful

Paul Andersen 
Rating:
5.0

Customer did not leave a comment.

Karissa StOnge 
Rating:
4.0

Customer did not leave a comment.

Bob Booth 
Rating:
5.0

Customer did not leave a comment.

Michael Mishler 
Rating:
5.0

Thanks for everything. So professional and helpful. Great experience.

Nancy Fair 
Rating:
4.0

Very helpful.

Kristine Kemp 
Rating:
5.0

Customer did not leave a comment.

Dan long 
Rating:
5.0

Don't charge me gas .lol.

gary pearosn 
Rating:
5.0

Tony and this location were great. The office in Spokane that I had to arrange things with was not helpful in securing what I actually wanted to do the job. The Lewiston branch was excellent though.

Heath Goeckner 
Rating:
5.0

Customer did not leave a comment.

David Barber 
Rating:
3.0

Turned after hours on 7/3, four days later still have not confirmation that equipment chdcked, except for text at time of drop off

Roger Stuck 
Rating:
5.0

Service was excellent, polite and very helpful.

Timothy Colgan 
Rating:
5.0

Nothing. They were super nice and helpful.

Chassagne Leigh 
Rating:
4.0

Customer did not leave a comment.

Robin Card 
Rating:
5.0

Customer did not leave a comment.

ARVINE caldwell 
Rating:
5.0

trailer I picked up was too small. returned it. very nice gentleman who was working the desk was very through on how to use everything.

Ron Bolon 
Rating:
5.0

Tony is excellent and knowledgeable. His second man however needs more training in quickly helping the customers and getting them on their way.

Richard Kaiser 
Rating:
3.0

Customer did not leave a comment.

Charles Carroll 
No reviews have been submitted for this location.

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