Customer Reviews for Clear Choice Glass
(Distribuidor de U-Haul del vecindario)

60 comentarios

2802 Congressional Pkwy Ste E   Fort Wayne, IN 46808

(260) 918-0564

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 11/25/2021 - 11/29/2021: 12:00 a. m. - 9:00 a. m.

Servicios en esta ubicación:

Contáctanos

(260) 918-0564

2802 Congressional Pkwy Ste E
Fort Wayne, IN 46808

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 11/25/2021 - 11/29/2021: 12:00 a. m. - 9:00 a. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing I was treated very well and the cost was great for the time and size of truck.

BENJAMIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAX L. 
Clasificación:
4.0

Dropped via online

Khalid S. 
Clasificación:
5.0

The lock on back for the box storage would not unlock to be able to use it. The light inside the box storage was missing.

Heather P. 
Clasificación:
3.0

Will not use Uhaul again. Nothing against the drop off location just a subpar experience overall.

NANCIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DREW A. M. 
Clasificación:
1.0

Staff was friendly but changed my one way reservation to a return at same location - when I said it needed corrected she said she would change I went to return at place my original reservation that I made said and they said it was wrong location. They tried to correct but couldn't and I was charged a fee for dropping at wrong location (the same location my reservation said to drop)

harold B. 
Clasificación:
5.0

Best drop off location yet!

Sherie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherie H. 
Clasificación:
5.0

The customer service at Clear Choice Glass is outstanding. I would not rent Uhaul equipment anywhere else.

Mario D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly B. 
Clasificación:
5.0

Kim was wonderful and the process was quick and easy.

Mario D. 
Clasificación:
1.0

Roaches on the truck and was on E, then to end the experience I was overcharged for my mileage by a 100 dollars and the representative was very argumentative with me about the ending mileage when I had proof of my out and in trip.

LaTasha Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce W. 
Clasificación:
4.0

Yes would rent from this location again.

James M. 
Clasificación:
5.0

The person who booked my rental and was also there at pick up did a phenomenal job. Very helpful getting my rental squared away and ready to go

WILLIAM K. 
Clasificación:
5.0

Thank you for a great experience!

Jonathan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBERA F. 
Clasificación:
5.0

Thanks again

JOHN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominick A. 
Clasificación:
5.0

The workers were friendly. They were very accommodating when our travels became delayed and we arrived later than anticipated for pickup.

Kaylyn A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY G. 
Clasificación:
5.0

I didn't catch her name, but the lady who helped us here was immensely helpful and actually seemed to care or sympathize with our situation. I'm not saying she cheated the company on our behalf, because she didn't, but she did her best to make us informed and help with what she could.

Matthew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean N. 
Clasificación:
3.0

I had a reservation for Saturday for a 20 foot truck got a call that the person previous did not return the truck so they had to change my location and put me in a 17 foot truck. When I arrived everything went well the only thing was I requested a I appliance dolly but was not available, also when I opened up the back there was towels and bags left from the previous person so I had to clean that up. The person inside said they would credit my account but never was

LUIS L. 
Clasificación:
5.0

I really appreciate how she was so understanding. Moving can be difficult but she made the process easy.

CURTIS J. 
Clasificación:
2.0

El cliente no dejó un comentario.

Philip C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shalon M. 
Clasificación:
5.0

I locked the vehicle and put the keys in the slot before I realized I needed to upload pictures.

Sue S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aaron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PENNY W. 
Clasificación:
2.0

The mobile app did not work. I ended up waiting an hour to check in my truck to avoid the $20 service fee.

David C. 
Clasificación:
5.0

So very nice

Cantina M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tyler E. 
Clasificación:
1.0

You gave us the wrong trailer and charged me for your mistake. Now I'm having a hard time getting my money back. I will never use u-haul again as long as I live.

PAULA H. 
Clasificación:
5.0

Eve was so nice to work with. I will refer to my friends

BRIAN Y. 
Clasificación:
5.0

Great service and helped out with supplies when needed time and on a time crunch. Thanks Eve!! Terence

TERENCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan B. 
Clasificación:
3.0

Do an inspection of the equipment.

Beth G. 
Clasificación:
5.0

Superior customer service! We had a wonderful rental experience.

Mario D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEANNA W. 
Clasificación:
5.0

She was awesome. Took great care of us. She waited for us to get there 1 1/2 hrs after they were closed. Could not ask for better service. 10 🌟 s heck with 5

HARRY S. 
Clasificación:
1.0

El cliente no dejó un comentario.

AJEET Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

My rental service was excellent!

MARCAS L. 
Clasificación:
4.0

This location was great but our overall UHaul experience was HORRIBLE!!! After making a reservation 2 weeks before we needed the truck, we were told 3 days prior to our move that the size of truck we needed was not available and then the night before our move with hired help coming at 9am we were told that we might not get a truck at all!!!! Only by us calling in and being proactive and driving 30 miles each way to a new location did we have a truck for our move. THE WORST CUSTOMER SERVICE EVER!!!! Except at the Congressional location where we were treated with respect after our nightmare experience with corporate!!!

Greg M. 
Clasificación:
5.0

This is the 2nd trailer I've rented and both rental experiences were wonderful. Extremely friendly, professional service. Will rent again from Clear Choice!

Mario D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rigel J. 
Clasificación:
5.0

Clear Choice Glass was outstanding, overall awesome experience

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor C. 
Clasificación:
3.0

They weren't sure of some of the processes. They told me things that the drop off people said the opposite. Pickup told me if I need to back up to disconnect the dolly. Drop off said if I disconnect the dolly at all it voids the contract. There was no way to load or unload the truck without disconnecting the dolly so that made no sense. The pickup place said we had 6 days and 2143 miles to get to our destination, and if we went over our miles it was .40 a mile . BUT if we came in under we would get credit for the extra at .40 a mile. The drop off said they never credit miles. Your people need better training share the correct information.

David R. 
Clasificación:
5.0

Very friendly & helpful. Can't think of any improvement.

JOHN H. 
Clasificación:
5.0

The service was excellent, very friendly and helpful staff at Clear Choice Glass. Highly recommend!

Mario D. 
No se han enviado comentarios para esta ubicación.

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