The gal at the desk came in early just in case I needed help and that was greatly appreciated!Deana G.
Customer Reviews for Clarkston Budget Storage
(Distribuidor de U-Haul del vecindario)
Clarkston, MI 48346
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 3:30 p. m.
- Dom.: 9:30 a. m. - 1:30 p. m.
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Craig M.
El cliente no dejó un comentario.john Y.
It was a great experience. Karen was very friendly and helpful.Marc H.
El cliente no dejó un comentario.Michael K.
Nothing. Everyone and everything was perfectted S.
El cliente no dejó un comentario.Matthew S.
Left side tires were bald - almost zero tread. Also, same tires were extremely under-inflated. One was about 12 psi. I raised pressures to 45 psi and fortunately it held. Also trailer is too short in height. I kept bumping my head on roof bows and the roll up door - very annoying and painful. Since most people are pulling with a light duty trucks, another 1' height would be no issue. Many of us pull 30' campers that are 12' tall!David O.
Bigger UHaul logo on the signage on the main street.charles M.
El cliente no dejó un comentario.kamren H.
Do not switch locations at the last minute and not inform the customer. Personnel were good but this error was notBryan S.
El cliente no dejó un comentario.michael P.
El cliente no dejó un comentario.Diana G.
El cliente no dejó un comentario.Dennis G.
El cliente no dejó un comentario.Andre M.
Quick rental, thorough inspection of our trailer, vary happy with the experience.Daniel M.
Fuel tank was not full, it was down an 1/8 of a tank.Craig H.
Nothing. Everything was perfectTed S.
El cliente no dejó un comentario.Jeff W.
Location was convenient, easy to get to and safe. The small, enclosed trailer was perfect size (5' x 8') for moving our daughter from college, back to home. The price was good too (about $25, $8 of that was for some insurance I took out...just in case something went wrong, which it did not. The other $15 was that cost to rent the trailer).Rick S.
El cliente no dejó un comentario.michael M.
There were paper shreds in the truck which got on all my stuff and lawn. Representative at U-Haul was not interested when we tried to tell him about itEvan K.
El cliente no dejó un comentario.Marilyn M.
El cliente no dejó un comentario.CYNTHIA LUCILLE C.
Everything was great...a special thank you to Karen for helping with the proper hook up of the hitch.Craig M.
El cliente no dejó un comentario.Eric A.
El cliente no dejó un comentario.NICHOLAS RAYMOND R.
The 24/7 pickup process was a nightmare. I spent 45 minutes on the phone with two different support people because my reservation was not listed under my online account. It was resolved by having me do a password change. Crazy!Ronald S.
Yes I would recommend but with a warning. When I picked up the truck I noticed a difference in the mileage. The truck had two more miles on it than what was stated on sheet they gave me. The man was unable to fix it in the system. The two miles was supposed to be deducted from my bill. It was not. So I paid two extra miles which is not a lot of money but I would think for as long as U-Haul has been around it would have been a simple fix. Next time I won't take the truck unless they can fix the error. I don't know how the mileage could have been recorded incorrectly but I don't think the customers should have to pay for the errors. The staff overall was very pleasant and helpful. If not for the error I would have given 5 stars.Roxanne S.
Location is hard to find. Customer service was excellent.WILLIAM JEFFERY A.
stop asking additional equipment rental at the time of pick up to speed up the rental car pick up process.Hyung L.
I have rented from UHaul many times. This location is the best I have ever worked with. All of the staff is great!!!!!!charles W.
El cliente no dejó un comentario.Tiffanie H.
El cliente no dejó un comentario.Denise T.
The check in system is a pain for a first time user.Linda D.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Diane Catherine G.
El cliente no dejó un comentario.GEORGE ALLAN G.
This place was awesome and had the best customer service I have had anywhere!Elaine M.
El cliente no dejó un comentario.David R.
Great experienceWilliam J.
Very Professional staff. Trailer was exactly what I needed. Clean / professional office. Great Rate.Jim S.
El cliente no dejó un comentario.Randy H.
El cliente no dejó un comentario.Laura N.
El cliente no dejó un comentario.Gayanne G.
Quick and easy drop off . Staff was very friendly and helpful.Robert M.
When picking up the truck, I grabbed a new pack of moving blankets thinking they contained 6 inside and then grabbed 4 separate blankets. I learned there are only 5 in the pack, so I only used and returned 9 blankets, not the 10 I paid for. Please don't charge me for the 10th blanket I did not use and return. Thank you. :)Rich L.
El cliente no dejó un comentario.Antonio M.
El cliente no dejó un comentario.Rebecca B.
El cliente no dejó un comentario.Scott Alan S.
Just a wee bit clearer on the pick up instructions in advance. Took 15 mins to navigate the pick up processScott L.
Only the location was a bit difficult to find. Other than that, my experience was very pleasurable. Thank you for the excellent service! I will be backMichael C.
El cliente no dejó un comentario.DENNIS PAUL D.
El cliente no dejó un comentario.Steven G.
El cliente no dejó un comentario.ANDREW THOMAS J.
Mobile check in did not give me the option to find out where my keys were located. I had to call customer service and get the information since we did pick up before the office was open. The van reeked of skunky smoke, had a check engine light on and the windshield wipers were ripped.Sara K.
El cliente no dejó un comentario.Erin M.
just dropped keys in box and received immediate receipt when they opened.STEVE L.
El cliente no dejó un comentario.Gregory Scott W.
El cliente no dejó un comentario.woodrow S.
El cliente no dejó un comentario.Jonathan H.
El cliente no dejó un comentario.Jack V.
El cliente no dejó un comentario.Brian P.
Excellent service!Thaddeus C.
El cliente no dejó un comentario.Andre M. | Overall Experience
The location doesn't offer clear places to park trucks on return. It is on a dead end street. Google maps directory has you go down the wrong road, again one way.Marc F.
El cliente no dejó un comentario.JAMES JEFFREY W.
El cliente no dejó un comentario.DANIEL ALLEN D.
El cliente no dejó un comentario.MARCO ANTONIO Z. | Overall Experience
El cliente no dejó un comentario.LEVI BENTON S.
El cliente no dejó un comentario.ALEX THOMAS R.
El cliente no dejó un comentario.KYLE JOSEPH H.
El cliente no dejó un comentario.KaClarence H. | Overall Experience
El cliente no dejó un comentario.Thomas W.
Anthony was great, his associate was also great. I have no suggestions for improvement.MICHAEL JOSEPH F.
El cliente no dejó un comentario.RONALD M S.
El cliente no dejó un comentario.Thomas P.
Great company to work with.JOHN BRIAN D.
NadaDONALD FRANKLIN H.
El cliente no dejó un comentario.EDWARD JOSEPH O.
El cliente no dejó un comentario.BRUCE MELVIN O.
Most pleasant uhaul rental agency I've ever experienced.JAMES EDWARD C.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.Thomas R.
El cliente no dejó un comentario.MARC LAWRENCE F.
Everyone was so nice! The both of them drove to the trailer with me and hooked it up and cleared the snow off for me. Will be coming back to this location!NICHOLAS RYAN J.
El cliente no dejó un comentario.Jack G.
Outstanding Staff! Courteous, Professional, and Knowledgeable. Definitely would do business with again.GEORGE THOMAS B.
El cliente no dejó un comentario.Karen S.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.BRANDON DEVANTE C.
I understand you have to bring the vehicle back with the gas tank full, but you should start with a full tank, not just over a 1/4 tank like I had. It's just that easier.MARK EDWARD P.
El cliente no dejó un comentario.JEFFREY LEE H.
there are occasions where they state they can not guarantee your reserved vehicle will be available.Gregory W.
I had a 24 hr rental but was told by one person that they needed the van back earlier because it was being rented again. Only 45 minutes early but what the heck. Turned out not to be a problem but it bothered me. I also gave the van back with about $20 more gas in it than when I got it. I prefer to get it full and return it full.STEVEN CRAIG M.
Very nice and knowledgeable support staff to work with and the truck was very clean on the inside! thank you!DANIEL LOUIS S.
I thought I had paid with my credit card and doing the online checkin. However the location still needed by credit card. This was not the case with my previous 2 rentals (in Mt. Pleasant Michigan) just in the last few weeks. Shouldn't this all be part of the same process regardless of location? Maybe I selected the wrong checkout option... Anyway thanks - great service and support from this Clarkston location.John J.
When I picked upl the truck the gas wasn't full they told me to fill it back to a 1/4 tank that's not fair I turned it in at a half of tank . Should of been full plus had a bad wiper on the drivers sideRUSSEL ALGER W.
El cliente no dejó un comentario.KEVIN DATE C.
Tom very nice and helpfulKEVIN RICHARD S.
El cliente no dejó un comentario.Matthew S. | Overall Experience
The moving carts need to be updated. Some areas are too dark and need lighting, especially the entrance. Overall, a great facility and the staff was super friendly and helpful.Cynthia H. | Overall Experience
El cliente no dejó un comentario.Advance Turf Solutions J. | Overall Experience
Excellent facility and friendly staff.Richard C. | Overall Experience
Staff was friendly and very helpful. The facility is well kept, secure and in a good location.Melissa M. | Overall Experience
Staff is excellent, honestly best customer service I’ve received in a very long time!Jennifer D. | Overall Experience
Would definitely use CBS again. Convenient and everything you need in a storage facility,Michael Robert C. | Overall Experience
El cliente no dejó un comentario.Kandace H. | Overall Experience
Very helpful and well informed professional staff. If I need storage units in the future, I would definitely use Clarkston Budget Storage again.Jacqueline R. | Overall Experience
El cliente no dejó un comentario.Rita W. C. | Overall Experience
Good place helpful peopleLouis T. | Overall Experience
You should not be charged for a full month if you move out of the storage facility in the middle of the month. The unit is quite costly we would have had $32.40 due us if you pro rated, as you should.Robert K. | Overall Experience
I was very pleased with the personnel that I dealt with & the facility itself.Everett G. | Overall Experience
Basically had an easy customer. One point threatened to charge late fee because the check I had written had wrong. Date. Wanted to charge fee Had my email didn't bother to notify me Just sent me a bill saying I didn't pay. Really. I was turned off from that moment on. U had a customer paid on time and wasn't a hassle and u pulled that. That was the end Recommendation get a less new managerTARRIE F. | Overall Experience
Very professionally run outfitDale V. | Overall Experience
El cliente no dejó un comentario.Deborah C. | Overall Experience
We have a very great experience renting a storage unit from Clarkston Budget Storage. They were very easy to work with and accommodating. If we ever needed to rent a storage unit again, we would definitely go back!Lyndsey H. | Overall Experience
Love ur team there..storage fit my temp needs thank u so much for having meTamara T. | Overall Experience
El cliente no dejó un comentario.JOHN M. | Overall Experience
Many outside light bulbs burnt out. Entire rows of outside storage were not lit at night.Karen T. | Overall Experience
Storage was good clean and secure - access at all times worked well and seemed safe.Dave T. | Overall Experience
Experience with Clarkston budget storage went as expected. Rates were reasonable, and moving in and out was hassle free. Staff was friendly and helpful when needed.DANIEL D. | Overall Experience
Great place. Rented for about a year. Inside, heated / cooled storage.JAY R T. | Overall Experience
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