Customer Reviews for City Store
(U-Haul Neighborhood Dealer)

42 comentarios

2893 Delaney Ave   Orlando, FL 32806

(407) 423-3042

Horario

  • Mon–Sat
    7:30 a. m. - 6:30 p. m.
  • Domingo
    9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(407) 423-3042

2893 Delaney Ave
Orlando, FL 32806

Servicios en esta ubicación:

Horario

  • Mon–Sat
    7:30 a. m. - 6:30 p. m.
  • Domingo
    9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The staff was very helpful.

Richard G. 
Clasificación:
3.0

It took me 15 minutes to go through the process of checking in because the app would ask for a photo, I would provide the photo, then it would delete that photo and ask for it again. I tried to upload pictures of the condition of the truck at pick up but the button to confirm the images wouldn't do anything so I just gave up trying.

Sean G. 
Clasificación:
2.0

The location wasn't really equipped to handle uHaul customers. It's a busy convenience store and they made me wait for them to serve every single customer, even those who came in after me, before they would assist me.

Deborah D. 
Clasificación:
1.0

They didn't even come look at the truck then charged me a cleaning fee. Truck was dirty at pick up.

Morgan G. 
Clasificación:
5.0

Nothing everything was good thank you

Louie N. 
Clasificación:
1.0

Cabin was full of the little cockroaches so the truck is not being cleaned regularly

Jessica M. 
Clasificación:
5.0

Employee very friendly, handled truck return efficiently.

Stanley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yves B. 
Clasificación:
1.0

The store owner was rude and unhelpful. I was patiently waiting while he helped other customers and when I asked for the key he yelled that he couldn't give it to me for 30 mins. I then showed him the mobile screen that said “ask for the key”. Only then did he find it. He also tried to tell me they didn't have a dolly, which I said I paid for one and truly need it to move. He magically found one in the back and told me I was impatient and to “just get out.” I will never use this location again.

Kirsten P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian J. 
Clasificación:
3.0

I was in a pinch and had a tight time frame,. Only one truck was available, the front top corner driver's side of the roof was smashed and a towel shoved in to attempt a fix.hadnt been swept.

ADAM S. 
Clasificación:
5.0

Super close and convenient and super affordable. Thank you!!!

Saul U. 
Clasificación:
3.0

The owner of the store was very nice. Just don't like the fact you have no privacy when picking up the truck. Giving your personal information out aloud & customers in the store. Not a good idea but overall everything else was good.

Clarissa J. 
Clasificación:
5.0

Great service. I was pleasantly surprised.

Clark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisol L. 
Clasificación:
1.0

If the customer is getting a dolly inform them that the truck they are getting does not have a ramp. Answer the phone number that is provided. Do not charge triple the rental amount discussed.

Echo L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brent R. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS D. 
Clasificación:
1.0

Attendant was very rude and unfriendly, will never rent again here. Older bald guy, he's the one.

Daniel R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

krista L. 
Clasificación:
3.0

Truck was not available at pick up time - short of staff

Jim L. 
Clasificación:
5.0

Great service.

Brandon A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

ND

Helena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lou W. 
Clasificación:
2.0

Cancelled our reservation on us. Didn't have the furniture dolly and was still charged for it after they stated they would take it off the bill.

Kevin R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

The process was seamless. I was so impressed with the easy step by step instructions.

Christina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie E. 
Clasificación:
2.0

Have storage area swept out thoroughly. The guy that checks in the vehicles told me the truck was there for a few hours but he hadn't gotten around to checking it in. That caused a great delay with us.

evelyn B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thea D. 
Clasificación:
2.0

I asked to return my rental to a U-Haul store and was sent to this convenience store!

William W. 
Clasificación:
5.0

Chris was great and did everything needed accordingly to my needs

Jeannine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandrina H. 
Clasificación:
1.0

Worst customer service I have ever experienced. I could not tell if the clerk was untrained, incompetent or both. He had not ability to work the computer on either the check out or check in, and was left alone on the check in day.

Brent Z. 
Clasificación:
2.0

Only one employee, taking care of busy store clients plus uhaul dispatch. Almost an hour, to get out of there. Sad, but nice guy.

Francisco L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Johanna M. 
No se han enviado comentarios para esta ubicación.

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