Comentarios de los clientes para City Storage Dyersburg

Mitch is the best!!! We rented this storage facillity to put items from an estate in it. Three members of the family came to retrieve items from it (one also rented a trailer from Mitch.) In every case Mitch was helpful, knowledgable and made sure everything went just right. He IS the best!

Fast service, price very reasonable.

The rails for tie downs inside the trailer are not very good in my opinion. The dealership is very good!

Great and friendly customer service!

Everything was good no complaints

No recommendations. Great service!!

Very rude not friendly at all I called to find out where located and when I arrived he said didn't know I was dealing with dumb asses

Mitch was great. I was so grateful that he answered the phone after hours. The problem was that I was told it wasn't an issue to pick the truck up early, but that it WAS an issue if I picked the truck up late. Because I was traveling 7 hours to get to this location I couldn't guarantee that I would be there at a specific time so I opted for a later pickup time than what I thought i would need with the idea, based on what I was told, that I could pick the truck up early. When I arrived early though, I was told my truck wasn't ready even though it was sitting in the lot. I think it's an education issue and Mitch is now aware. I am writing this to make sure U-Haul locations know what the rules are so others are stuck wasting there time as I did.

Everything was perfect

Mitch was unpleasant to deal with. He knew Everything He lost my information 2 x in computer. Insisted on using my phone,, Then finally the other guy to help after 20 min. He said there were dollys and didn't give me a choice in type of truck . He wouldn't discuss this till all my personal information was given. He was more concerned about his kids being quiet 👎🏻

I don't know

Mitch is awesome to work with and always willing to go above and beyond.

Mitch was very accommodating on short notice. He was professional and friendly. He also followed up with phone calls, which was especially helpful.

Mitch is a very professional man. I have used this location several times for my trailer rental needs.

They were very friendly and knowledgeable. Thanks for a good experience

Both the lady and gentleman were a pleasure to work with. The entire interaction was very smooth and quick. I will highly recommend this location to others.

I'll go down the road to the other Uhaul location. It seems they want to rent you the messed up piece of crap they have and hope you don't notice all the damage. Then the drivers side ratchet strap would loosen up in 10 miles. I reported it upon returning and I wasn't even offered a partial refund for my troubles with the junk dolly

Had to drive about 25 miles when there were three pickup locations in the county in which I live.

Mitch Wagner is so very helpful and keeps everything so very clean including the Trucks and Trailers , I have rented many times from this location , would not consider anywhere else.

Mitch is awesome!!!

way too much paper work, picture taking , texting , contracts ,copying my identification to used who know where and stored on devices unsecured like cell phone and computers ......wont do it again !

Mitch wa knowledgeable and extremely helpful. Made it easy peasy!

Great service! Friendly and helpful. Smooth drop off.

Spray for roaches

Nothing. Everyone was so kind and considerate... I will be recommending to all of my friends!

The owner of this location is very friendly and goes out of his way to be helpful. I have never had a bad experience at this location

Mitch and Sam were excellent in helping me get what I needed and when I needed it. They run a great operation and are committed to making sure your successful.

Very helpful with arranging rental and also recommending some labor/ help with our move.

Every thing was great. Great people

Keep up the good work

Nothing the attendants on duty were great. The process was spot on I was in and out in a few minutes. When I returned the truck the same process I was in and out. Great customer service.

Loved the service and would tell anyone to use them

Really nothing everything including the gentleman that help me was beyond great.

When I picked up the uhaul, I needed pads and rope and I mentioned it to him at the beginning. He rung me out and it was just for the rental. I asked him to include everything. He was like well I can do a separate transaction if you really need them. Wasn't very nice. I paid over 1,000 dollars and got poor service. Not cool.

You're doing a great job of having moving equipment when needed Thanks

When I started the engine the gree battery light appeared on the dash. I called my local rep Mitch, at about7:30 am. I said "What should I do?" He said "Drive it!" He complained that I'd called him as he was just getting out of the shower (so what? I'm about to drive 200+ miles, not knowing if I'd get there without breaking down). When I protested I was worried to do that, afraid it might have alternator problems, and I'd be stranded on the road somewhere, he then said to call Roadside Assistance. Ace Wrecker from Hayti, MO came quickly, in about 30-40 min. Said the battery was discharging 14V as it should; that possibly an aftermarket alternator had been installed, without the proper diode to turn off the battery light. I did make the trip without incident.

Great friendly store

Nothing, service was excellent and professional. Thanks again Mitch.

Not one single thing

The visor on driver side is broken and falls down instead of staying clipped in its station. Also, the windshield wipers are horrible and need to be replaced. It rained on us both ways and the wipers scraped and sounded horrible.

Very professional and nice to work with!

Great customer service!

Keep up the great work

Was told it is on me and the pick up place for not getting what was needed. Not happy with this at all!!! Right here during the holidays. Thanks for the extra stress.

Refund money if the renter goes over on the gas they put in vehicles

Thankfully we bought insurance. My dumb ass cut a corner too narrow in the storage area we were emptying and gouged a hole in the box truck wall. After we got reimbursed for the dolly and pads we never got, the deductible came out to a $3 refund for us. I honestly can't complain, and will use uhaul again.

U Haul made everything go very smoothly from beginning to end. Would certainly recommend!

I miss understood dealer. Thought I was renting for $55 a day, used trailer two days out of six I requested, found out i was being charged for one-way and cost more for two days than if i had used all six days. Dealer and i didn't quiet get our thinking together.

Very nice owner, but he does not give the free rental for storage that I signed up for.

The gentleman at the front walked me to the unit prior to paying so I could see what I was getting. He shows me camera and explained everything. It was clean, kept up and worth the money.

Easy to locate, good area, and friendly operators.

Very bad smell around that area l wouldn't rent there again

I was amazed at how my things were not infested and i had all access to my things gate never closed but security was 100 i thank you nice doing business with y'all be blessed