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JOHN W
Customer Reviews for City Storage Dyersburg
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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TERRY CThe "800" number I had to call took several transfers to get to the right place and took some time. Other than that everything was outstanding
LAWRENCE PHad a blow out 15 miles from pick up site. Almost hot by multiple cars on freeway. Waited and hour plus to get it fixed. I Missed My appointment and lost the deal I had made with another person.
WADE RIt was great!
PATRICIA KPersonel was friendly and very helpful. Trailer pulled easy!
LESLIE RThe staff and service is PERFECT but as a corporation U-Haul needs to make this location more visible from the road. Maybe a taller sign advertising "U-HAUL" and plastic signage in bigger font for "ENTRANCE" & "EXIT"
ROBERT TVery helpful and was eager to rent me what I needed
TINA BGreat experience
CHARLES HThey took care of me and they were so nice and they gave us all their time thank you
MEGAN BThis is my second time at this location and the gentleman there was willing to help me, EVEN though the office is closed on Wednesdays. THAT'S service!
Larry SGreat customer service!
MCKENZIE LIt would be nice to get an estimate of the total price, if possible. Other than that, everything is great!
QUINTESSA WVery professional and the service are above and beyond.
HENRICH OYes, slight issue with closing out the rental with the app, but I assume all is set. Please confirm.
JOSEPH RServicio amable
RICKEY Sthe trucks are clean and well maintained. The employees are great and made the rental of the truck easy. Thank you for everything Bryan Kobilka
BRYAN KImprove your no places open on the weekends then have to do a site thats confusing. I thank you Mitch for getting me on the road back as fast as possible. I was stressed and was not very nice he still helped me from what I felt was a nightmare and endless frustration.
VERNICE DEverything was great!!!
JAMIE ANot a thing everything was excellent
JOCELYN EEvery went perfectly smooth
ricky aNada
Robert HBe upfront with the fees. I was charged 196.50 and additional 109.00. I thought everything was in the total amount of 196.00.
Sonja JNothing at all. People were nice and very helpful and explained everything to me.
larry wDave was very helpful
David JAlways helpful and friendly. Nice clean equipment.
Guy CThe people where friendly and they had no problems explaining the details to me. They even hooked up my trailer and connected everything.
Derek CEverything was great.
LYNDA HGreat customer service! Has a good amount of supplies on hand to satisfy all your moving needs.
Brian HNada
virgil gGet the smoke smell out.
Angela LThe lady at City storage made the checkout process so easy. She was very knowledgeable. Thanks for making our move so much easier
Kelly MStaff/owner was great. Very friendly and helpful. Was great to work with. I would recommend this location to anyone.
Tommy WTop notch service and equipment in excellent condition.
Steve LEverything was great
Cynthia PI asked for a furniture dolly and it was not in my assigned vehicle
John SService was exceptional
Leah PThe truck I reserved a week ahead of my move I was told the day before my pickup time that I had to drive 45 minutes farther to get the same size truck. So I was forced into getting a smaller size truck.
Charles LN/C
tom mTamela Warren is very professional and did an excellent job.
Rick FReally good service. No problems at all. Would do business with again.
Terry HThey went above and beyond to meet my needs. Excellent service. Thank you! 5 stars!
Jeffrey MThis staff were very nice and helpful. Displayed great customer service.
Deborah SMitch was EXTREMELY rude and I will tell everyone I know to avoid this location. 0 stars
Jessie MWhen checking out the outside of truck, I noticed 2 damages with NO sticker marks. I went back in before leaving to let them know & Mitchell argued with me that yes there are markings. I told him I'm not here to argue & walked out. He came out only to see there were NO stickers marking the damaged. Very rude & since it was a 1 way drop off, the other place would have thought I did it. His Customer service needs improvement. You never argue with a customer before checking out complaint first!
DEBBIE BI think all the uhauls should be filled all the way up, and the last person that use them should fill it up, where no money comes out of uhaul pocket, unless you have to fill it up and charge the last consumer on hand.
Dalton MMake the mobile check in and out easier to use
Brian GEverything was great
Brandon WDon’t send / rent damaged equipment for cross country moves
Jessica BGreat service!! Will continue to give him my business
Martha TEven the small trailers could use a lifting jack on the hitch.
STEVEN REverything was great. Customer service was excellent and friendly. Very professional.
granville eGreat customer support and service
lenny aThis was a very professional place. I would use them again
Randy CEverything went well. Everybody was extremely helpful and I am very pleased with my service that I was presented with the people that I dealt with at the Dyersburg location right off of 51 was very nice and they were very courteous. He was very thorough about his job and I appreciate the way he done everything, I feel like I was extremely taken care of. He showed me everything and everything was good, and I also messaged him and sent him pictures afterwards to reaffirm that I did my end of the bargain of making sure it was back before 9 o'clock. I am extremely pleased with the service and I would highly recommend this to a friend or anybody needing a U-Haul for that particular location , thank you for everything you've done and thank you for what you help me with. You actually made this move a lot easier on my behalf. Gracias.
Randy CThe owner is very helpful and friendly
Regina HVery helpful and accommodating, great experience
Jason ANothing. Mitch was great. It was a great experience.
JASON AMitch and all of his crew are always friendly, and very helpful
Alan C | Overall ExperienceI highly recommend this storage facility. It is very clean and maintained and climate controlled so our stuff was in perfect condition removed it.
patricia d | Overall ExperienceGreat all around service!
Jaime M | Overall ExperienceMitch is the best!!! We rented this storage facillity to put items from an estate in it. Three members of the family came to retrieve items from it (one also rented a trailer from Mitch.) In every case Mitch was helpful, knowledgable and made sure everything went just right. He IS the best!
Lea T | Overall ExperienceVery nice owner, but he does not give the free rental for storage that I signed up for.
Delois a | ReservationThe gentleman at the front walked me to the unit prior to paying so I could see what I was getting. He shows me camera and explained everything. It was clean, kept up and worth the money.
Veronicka Z | ReservationEasy to locate, good area, and friendly operators.
Rod W | Overall ExperienceVery bad smell around that area l wouldn't rent there again
michael p | Overall ExperienceI was amazed at how my things were not infested and i had all access to my things gate never closed but security was 100 i thank you nice doing business with y'all be blessed
amelia r | Overall ExperienceNice, clean storage room. Been better if the access was paved.
Privacy R | First Impressions