Comentarios del cliente para Citizen Storage Fenton South LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Citizen Storage Fenton South LLC

Grado total:

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marcela G. en

Grado:

El cliente no dejó un comentario.

Monte R. en

Grado:

Did everything as expected

Lynn T. en

Grado:

I reserved a tow dolly well in advance at self serve lumber in Durand, where I live, but was told 2 days before I left that I would have to drive 40 miles to a different location to pick it up. The attendant at citizens was very nice, but he could not help me with the broken blinker part that was hanging out.

Robert S. en

Grado:

El cliente no dejó un comentario.

Lance D. en

Grado:

Truck was given to me on E. The Clerk said it was at a 1/4 tank but when we had him check it he saw it wasn't. He said he would provide a $20 credit for gas. When the truck was returned he said it wasn't returned at the quarter tank and said no credit. I won't quibble over $20 but you can bet it will be the last time I used U Haul.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

ray B. en

Grado:

El cliente no dejó un comentario.

April S. en

Grado:

The trailer was filled with some assorted Greece the got all over the couch that I was moving very unhappy that they didn't have the trailer cleaned out

JASON P. en

Grado:

Super poor, worst experince with Uhaul ever. Longtime client. Never again. So angered by the B.S. day that I had due to your fa poorly maintained faulty equipment that caused us a 3+ hour delay leaving your store because someone isn't doing their job. Wasn't my Fu*%ing problem until you made it mine. Cords showing on bald tires, bent axle on the second trailer you went to go get, and radical delivery driver hits a curb at 30mph in parking lot and loses a load of tires that rolled toward us. We leave your store 3 hours later, causing us to tow in rush hour traffic and getting home at midnight instead of 8pm. Took photos to post out of boredom. Super angry at the whole process. Any potential renter can call me- Jason Phillips, 810-691-2664

Dewey P. en

Grado:

When customers have a scheduled pickup time attend to them instead of making them wait for someone who walks in just ahead of them, taking them out to show a storage unit then handling that transaction before taking care of the customer who had everything already reserved and confirmed. My appointment was for a 1pm pickup and I did not get out of the office until around 1:38pm. Other than that the individual who assisted me was very courteous and provided me with everything I needed.

Janet A. en

Grado:

El cliente no dejó un comentario.

Jody M. en

Grado:

El cliente no dejó un comentario.

Jeff K. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Christopherlynn M. en

Grado:

Rental more than quoted. Was not told about $8 tow insurance that I didn't need.

Kathy S. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

Call and the lady says open from 7-7. Show up and no one in until 9. Little frustrated.

Brenda P. en

Grado:

El cliente no dejó un comentario.

LAURIE C. en

Grado:

I was charged a 25.00 cleaning fee due to some minor dirt in the back of the truck.They also told me that I left a red cushion in the cab of the vehicle. That red cushion was there when I picked the truck up. It was not mine so I left it in the vehicle. Customer Service was not helpful at all in resolving my issue. Shameful shady business if you ask me. I will never use U-Haul again!

larry T. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

Wasn’t exactly clear where to park return before hours.

ronald A. en

Grado:

El cliente no dejó un comentario.

Monica G. en

Grado:

The wait to pick up was long. I opted for the express check in, and it was not helpful. I waited for 30 minutes in the store

Jerry N. en

Grado:

I was told that if I returned the trailer early I would get $25 per day if it was brought back sooner then due date

Dawn M. en

Grado:

The rear right brake/turn signal was not working and we did not realize it until we were done packing the trailer.

Jeffrey S. en

Grado:

El cliente no dejó un comentario.

Jeff G. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

Was charged for 2 days although I returned it in 1.

Jonathan V. en

Grado:

El cliente no dejó un comentario.

PETE R. en

Grado:

The young lady at the desk was pleasant and well trained. the truck was virtually brand new!

Victor C. en

Grado:

El cliente no dejó un comentario.

gary D. en

Grado:

don't change a thing . the young lady was friendly and knowledgeable

Ryan S. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.