Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)

1,365 reviews

1967 N Main St   Orange, CA 92865
(Taft and Main, At the end of the culdesac on Main)

(657) 284-5119

Office Hours

  • Mon: 8:30 am–1 pm
  • Tue: 8 am–1 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–1 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–12 pm

Services at this Location:

Contact Us

(657) 284-5119

1967 N Main St
Orange, CA 92865
(Taft and Main, At the end of the culdesac on Main)

Services at this Location:

Office Hours

  • Mon: 8:30 am–1 pm
  • Tue: 8 am–1 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–1 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Oscar J 
Rating:
5.0

Customer did not leave a comment.

Fakri M 
Rating:
5.0

Customer did not leave a comment.

Angela S 
Rating:
5.0

Customer did not leave a comment.

Brianne M 
Rating:
5.0

Customer did not leave a comment.

Eric G 
Rating:
5.0

Customer did not leave a comment.

Tien N 
Rating:
5.0

Uhaul website seemed to lock up often during transaction causing staff to use cell phone.

MARK P 
Rating:
3.0

the vehicle was clean, however, the front suspension was not in good shape. On rough roads it jumped up and down like a rodeo horse. Hitting pot holes also made the vehicle jump from side to side. Sometimes it was a terrifying experience.

Clifford S 
Rating:
4.0

Customer did not leave a comment.

Nigel C 
Rating:
5.0

Brand new clean trailer was provided, fast and helpful pick up and service .

jimmy F 
Rating:
5.0

Customer did not leave a comment.

Marcus A 
Rating:
5.0

I'm sorry I didn't know the gentleman's name but he was so friendly and helped us get the truck so quickly...fastest check out experience!

Traci S 
Rating:
2.0

When I came in I was not seen by the owners for 20ish minutes because they were not at the front desk. Location is in a back area by a school. Hard to find and turn in and out of. When asked about equipment and how safe it is was informed that the vehicle was used and just turned in same day as I am picking it up. They did not do a full inspection before hand.

Isabella F 
Rating:
5.0

The gentleman helping us was very friendly and helpful.

paul h 
Rating:
2.0

The customer service representative on the phone was rude and unhelpful

Deanna T 
Rating:
5.0

Customer did not leave a comment.

joyce l 
Rating:
3.0

Just drop off on my phone after hours so no employee interaction but took longer because my phone could only pull 1 or 2 bars of signal so uploading photos took extra time.

Terry H 
Rating:
5.0

Clean and easy. Thanks

Barry F 
Rating:
5.0

Customer did not leave a comment.

Marilyn H 
Rating:
5.0

Customer did not leave a comment.

jerome h 
Rating:
4.0

Customer did not leave a comment.

benita H 
Rating:
5.0

Customer did not leave a comment.

VICTOR M 
Rating:
4.0

Customer did not leave a comment.

John A 
Rating:
5.0

Customer agent at p/u location was friendly, helpful and very professional. Will always use this location vs the other two in area. They were no where near the sevice level.

adrian p 
Rating:
5.0

I can't think of anything at the moment.

Michael L 
Rating:
5.0

Excellent customer’s service - highly recommend this location

Frank A 
Rating:
5.0

Customer did not leave a comment.

Exau D 
Rating:
2.0

No employee available to return truck on a Friday afternoon, had to put hand truck in the cab and throw the keys through the door of the office.

Eric W 
Rating:
5.0

Customer did not leave a comment.

Bryn L 
Rating:
5.0

This location operator is great, super friendly and made the experience super easy!

jim s 
Rating:
5.0

Customer did not leave a comment.

ken m 
Rating:
5.0

Customer did not leave a comment.

Daniel H 
Rating:
1.0

I had an accident where the triler fell off my van, very poor help I recieved, very bad service. I'll still waiting to hear from you.

julio s 
Rating:
5.0

Transaction was easy. Limited hours can make pick up tricky, but after-hours drop off makes things easy.

john p 
Rating:
5.0

Nothing. Jerome was polite and straightforward. The best type of sales rep.

Bonnorak P 
Rating:
5.0

Outstanding customer service, looking forward to using again soon.

Lisa C 
Rating:
5.0

Customer did not leave a comment.

RONALD A 
Rating:
5.0

Very professional and courteous

mario z 
Rating:
5.0

Very good serive. I would glady use again.

Victor D 
Rating:
5.0

Customer did not leave a comment.

Chase J 
Rating:
5.0

The person I worked with was professional and thoughtful

Dennis D 
Rating:
3.0

Customer did not leave a comment.

Katherine D 
Rating:
4.0

Just make sure you have the vehicles. There were several customers there for vehicles that were sent elsewhere because there were none available after they had reserved them. Mark, who is in charge did an awesome job though he made sure he found vehicles for these people.

Charles D 
Rating:
5.0

It was quick and easy. Just what I needed

David S 
Rating:
5.0

I am very pleased with Jerome and service he provided was excellent and beyond my expectations. Thank you Jerome and we will definitely see you as necessary arises in the future

kant d 
Rating:
5.0

Customer did not leave a comment.

Danny A 
Rating:
5.0

Everything went well for me; issues are public showing up with no idea what they need to tow. This puts the process behind.

Ken H 
Rating:
5.0

Thank you

Kenneth D 
Rating:
5.0

Customer did not leave a comment.

Mike B 
Rating:
5.0

Outstanding

SALAH A 
Rating:
5.0

Equipment was clean and filled with the furniture blankets. We requested in the back. Very easy to do pick up after hours. Really recommend this location. Wonderful people to work with!

Jacqueline G 
Rating:
5.0

Customer did not leave a comment.

Bruce S 
Rating:
5.0

Customer did not leave a comment.

Angel M 
Rating:
5.0

Excellent service and equipment!

Wendy N 
Rating:
5.0

AAA+++. Friendly, efficient. Preferred location

HEIDI D 
Rating:
3.0

Customer did not leave a comment.

Jonathan T 
Rating:
5.0

Customer did not leave a comment.

Frank F 
Rating:
5.0

Simply the Best.

JOSEPH B 
Rating:
5.0

Customer did not leave a comment.

Jakob T 
Rating:
5.0

Customer did not leave a comment.

Paul T 
Rating:
5.0

This is absolutely the best service the nicest U-Haul employees I've ever had. Not that I've ever had any bad these guys are just super great. Anytime I rent from U-Haul it's going to be from them

JOSEPH B 
Rating:
5.0

Good transaction. If return time was printed correctly, it would be perfect.

Kenneth K 
Rating:
5.0

Customer did not leave a comment.

artemio j 
Rating:
5.0

Customer did not leave a comment.

Curtis K 
Rating:
5.0

N/A

Angel M 
Rating:
5.0

I was very happy with the efficiency of the gentleman who checked me in and out. No problems whatsoever.

Steve S 
Rating:
5.0

Mark was really nice

Nekea S 
Rating:
4.0

Great customer service

Melissa B 
Rating:
5.0

Customer did not leave a comment.

Vasile P 
Rating:
5.0

Customer did not leave a comment.

ROBERT K 
Rating:
3.0

No call back after message left to verify receipt of trailer. I was unable to check out after hours since the system "could not verify location," per call center. A call from the facility would have been appreciated to acknowledge the return was complete without issue. Because I was unable to check out via app and no call from the drop off facility, I was not able to report an issue with the trailer. The coupler on the trailer is defective....had a difficult time at pick up to attach the trailer to the ball, and at drop off to remove trailer from the ball.

Vincent T 
Rating:
4.0

Customer did not leave a comment.

Alberto S 
Rating:
5.0

The truck was like brand new. People were helpful. Got a great deal. Don't like on phone app. Asked for counter service and was switched to phone app automatically. Tried to use it but did not work, so had people help anyway. At check out app could not even find my location just kept on spinning. Guy working took key but didn't check truck so I was not sure about status. I had swept out truck and folded blankets before returning truck. Had to check credit card statement, and was not charged extra so I guess everything was in order. App said to take pictures but never got that far to tell me of what, so I just took pictures of everything. Do not like the phone App.

Peter N 
Rating:
4.0

Customer did not leave a comment.

Phil P 
Rating:
5.0

It was a night drop after hours. Waiting to hear back from them that all is well with my drop off.

Jim C 
Rating:
5.0

Customer did not leave a comment.

MARCO V 
Rating:
5.0

Customer did not leave a comment.

Peter W 
Rating:
4.0

Require full tanks and actually put the fucking equipment I paid for in the damn truck.

John L 
Rating:
5.0

Customer did not leave a comment.

Ricardo N 
Rating:
5.0

Friendly service

GIM Y 
Rating:
4.0

I didn’t check and neither did the person helping me but the trailer door was open and we only noticed when on the freeway a person drove past and yelled that it was open!

Richard B 
Rating:
5.0

Customer did not leave a comment.

dung d 
Rating:
1.0

As I reserved the truck at the placentia location, only to be told ( quite rudely by an employee named Nate) that my reservation had been moved to this location. There were multiple 10’ trailers on site at the Placentia location, but I was told by Nate that they were reserved for other people. I was told by the other empty gate they all needed repairs before they could go out. Once I got to the Orange location, I found out that no one was there and I had to download the U-Haul app to pick up my truck. All of this delayed me by over an hour.

Jonathan G 
Rating:
5.0

Great customer service!

Carlos R 
Rating:
5.0

Excellent customer service!!!

Roy M 
Rating:
5.0

Customer did not leave a comment.

Maria G 
Rating:
5.0

Excellent customer service. I would come back to this location for all my needs.

quynh t 
Rating:
5.0

Customer did not leave a comment.

Luis H 
Rating:
5.0

Customer did not leave a comment.

gary m 
Rating:
3.0

Customer did not leave a comment.

Jonah H 
Rating:
5.0

It was a great experience.

David R 
Rating:
5.0

Customer did not leave a comment.

Cristina L 
Rating:
5.0

Very helpful and had the equipment needed and very friendly and informative.

Patricia S 
Rating:
5.0

Customer did not leave a comment.

Javier S 
Rating:
4.0

Every things was great

Mahdi B 
Rating:
5.0

Customer did not leave a comment.

Deanna K 
Rating:
5.0

Great service. Easy to reserve truck. Quick pickup. Easy drop off.

Kathleen P 
Rating:
2.0

There was nobody there at 1230 on a Monday. Checked online before my drop off they said closed at 1 pm. So I rushed to get there before they closed. I got there at 1230 and they were closed already.

jay d 
Rating:
5.0

Customer did not leave a comment.

Nicole A 
Rating:
5.0

Customer did not leave a comment.

Denise F 
No reviews have been submitted for this location.

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