Customer Reviews for Chenal 10 Storage
(U-Haul Neighborhood Dealer)

880 reviews

24300 Chenal Pkwy   Little Rock, AR 72223

(501) 562-0484

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(501) 562-0484

24300 Chenal Pkwy
Little Rock, AR 72223

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

No issues during pick up.

Tony B 
Rating:
5.0

Customer did not leave a comment.

will k 
Rating:
4.0

Customer did not leave a comment.

Milton R 
Rating:
5.0

Customer did not leave a comment.

Ogden W 
Rating:
4.0

Limited drop-off area for return, otherwise service was great and very accommodating. Better availability of 6x12s would be nice

Doug S 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
4.0

Customer did not leave a comment.

Anthony B 
Rating:
4.0

I could not complete the after hours drop off.. don’t know if it went through or not. The server from the u haul app kept dropping. Just left the key in the drop box hoping everything was completed.

ROGER M 
Rating:
5.0

Customer did not leave a comment.

Jimmie L 
Rating:
4.0

Customer did not leave a comment.

Mike W 
Rating:
5.0

I am more than pleased with the service, friendliness, and seamless experience at U-Haul. Thank you for accommodating my last-minute reservation! I highly recommend!

LYNNE D 
Rating:
5.0

Customer did not leave a comment.

Kymberly L 
Rating:
4.0

Customer did not leave a comment.

LaRonda M 
Rating:
5.0

Customer did not leave a comment.

Keith W 
Rating:
5.0

Great experience! Thank you!

James C 
Rating:
5.0

I was met at the door within 10 seconds of pulling up with instructions and help. In fact, the guy came out to me before I ever walked into the location. Impressive and quick.

Edward D 
Rating:
5.0

Customer did not leave a comment.

Reginald R 
Rating:
5.0

Everything was quick...staff was friendly and I would recommend this location to anyone! Thanks

YOLUNDA R 
Rating:
5.0

Customer did not leave a comment.

Dan D 
Rating:
4.0

Computer system could be better

BRIAN H 
Rating:
5.0

Customer did not leave a comment.

Jacob H 
Rating:
4.0

Customer did not leave a comment.

Tom V 
Rating:
3.0

I reserved an appliance dolly online and when I arrived they didn’t have it. It took an extra two hours out of my day to drive across town and get one from another uhaul location.

Katie M 
Rating:
5.0

Personal and professional! Very easy!!!

Marsha M 
Rating:
4.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Joe S 
Rating:
5.0

Customer did not leave a comment.

Brad w 
Rating:
5.0

Not this location fault but had to use in the rain and the unit leaked pretty bad.

Christopher B 
Rating:
5.0

Customer did not leave a comment.

Lee J 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Very friendly staff and was quick with the rental

Donna R 
Rating:
5.0

Customer did not leave a comment.

Stacy T 
Rating:
5.0

Customer did not leave a comment.

Grayson M 
Rating:
5.0

Very knowledgeable, friendly, professional staff.

Mark O 
Rating:
5.0

Customer did not leave a comment.

Vanessa B 
Rating:
5.0

Customer did not leave a comment.

Chad C 
Rating:
5.0

Customer did not leave a comment.

Tom C 
Rating:
5.0

NA

GENEVIEVE S 
Rating:
5.0

Customer did not leave a comment.

HORST G 
Rating:
5.0

Customer did not leave a comment.

Crystal T 
Rating:
5.0

Uhaul location in Chanal parkway are awesome. Especially the sweet Molly that greets you at the door. Will definitely recommend them to family and friends. Marion Hankins

MARION H 
Rating:
5.0

I returned the truck to a nice gentleman

Rebecca W 
Rating:
5.0

Customer did not leave a comment.

Bruce M 
Rating:
5.0

When I turned in the truck, the employee stood there and just watched me fold 12 blankets, not even offering to help, and only commented that if they weren't folded that I would be charged more, which I already knew. I turned the trick in almost 2 hours before it was due, and it's not like they were busy.

Donald D 
Rating:
5.0

Customer did not leave a comment.

Gary C 
Rating:
5.0

Staff was extremely friendly.

Gray T 
Rating:
5.0

Wow.. just wow! These guys made out drop-off so simple and easy. Professional, personal, friendly and ready to answer any questions we had. I will always use these guys in the future.

Gary W 
Rating:
5.0

Rubber gasket on driver door needs to be replaced.

ALONZO J 
Rating:
5.0

They were great to work with

Janie I 
Rating:
5.0

Excellent customer service. Friendly, helpful knowledgeable and quick. Great prices and well maintained equipment. Truck was clean, full of gas and ready to go.

Rebecca D 
Rating:
5.0

Friendly and efficient. I know where to go next time

Peter G 
Rating:
1.0

Unfairly charged for fuel. I left the truck with exactly 1/2 tank, more than it had when I picked it up, Parking lot was ridiculously small and difficult for parking large truck

Tim R 
Rating:
5.0

Super nice and got me in and out very efficiently which is greatly appreciated.

William B 
Rating:
5.0

Customer did not leave a comment.

Abdullahi M 
Rating:
4.0

Got charged $27 for fuel even though I told them that when I picked up the truck the gauge was showing less than in the contract. I took a picture of the gauge at pickup and showed it to the attendant at dropoff. I still got charged for gas I did not use.

Alex G 
Rating:
5.0

The 2 gentlemen were very polite and friendly.

Celeste N 
Rating:
4.0

Customer did not leave a comment.

Tynetha S 
Rating:
3.0

Have vehicles to rent without problems would be a nice start.

Richard M 
Rating:
5.0

Customer did not leave a comment.

Edward D 
Rating:
5.0

Staff is very accommodating. Very good experience. This is my third time to use this group.

Dorothy H 
Rating:
5.0

Equipment in excellent condition. Service representatives extremely nice and infirmative. Will be my go to “U-Haul”!!!

BELINDA E 
Rating:
4.0

Customer did not leave a comment.

WILLIAM W 
Rating:
5.0

Customer did not leave a comment.

DOUG M 
Rating:
5.0

Customer did not leave a comment.

Heather S 
Rating:
4.0

Parking brake on the truck did not work.

John L 
Rating:
5.0

Customer did not leave a comment.

Fan H 
Rating:
5.0

I came in so frustrated and behind on my schedule—these folks were so efficient and kind that it melted my bad attitude. My husband and I were sincerely impressed.

ELLEN G 
Rating:
5.0

Great customer service!!!

Lateisha C 
Rating:
5.0

Customer did not leave a comment.

Steven L 
Rating:
5.0

This location is staffed with great people who are knowledgeable and very efficient. They make doing business there extremely easy.

James R 
Rating:
5.0

Great

Rodney B 
Rating:
5.0

Love this location! The associates are so sweet and accommodating!

Brittany S 
Rating:
5.0

Nothing, they were great.

VAL A 
Rating:
5.0

Customer did not leave a comment.

Lucas P 
Rating:
5.0

The staff was very helpful and friendly! I highly recommend this location!

rod c 
Rating:
5.0

The guys here are excellent! When I drove up to turn in the car hauler someone walked out to help me as soon as I drove up. I didn’t even have time to get out of my vehicle!

rod c 
Rating:
5.0

Great people! So helpful - would recommend the them - equipment and knowledge level was great!

Tonya M 
Rating:
5.0

Why was my account charged an additional $47?

wanye m 
Rating:
5.0

Customer did not leave a comment.

Gokul T 
Rating:
5.0

Customer did not leave a comment.

Duane B 
Rating:
5.0

Customer did not leave a comment.

David K 
Rating:
5.0

I have rented a storage unit at this location for a couple of years and they are THE BEST! Renting the UHaul truck was so easy. Truck was clean and ready to go first thing in the morning. We appreciate the service we have received from the entire team at Chenal 10 Storage!

Kimberly C 
Rating:
5.0

Very helpful and professional.

Mark O 
Rating:
5.0

NA

Antoinette G 
Rating:
5.0

These folks couldn’t be nicer and so pleasant to work with. Highly recommend if you’re needing Uhaul services. On a scale of 1 to 10, 10 being the best, I give them a 12!!

John D 
Rating:
5.0

Customer did not leave a comment.

Eundra B 
Rating:
5.0

Customer did not leave a comment.

NECATI S 
Rating:
5.0

Customer did not leave a comment.

James P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dave K 
Rating:
5.0

Great customer service.

GLEN H 
Rating:
2.0

Customer did not leave a comment.

MATTHEW L 
Rating:
4.0

Customer did not leave a comment.

David T 
Rating:
5.0

Customer did not leave a comment.

PATRICK C 
Rating:
5.0

Replace window washer blades. It started to rain and I couldn’t see to drive. Other than that it was perfect.

Lisa K 
Rating:
5.0

Customer did not leave a comment.

Susan A 
Rating:
5.0

I have never had such great service from a storage facility as I had at this well maintained facility.

JIMMY S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wayne C 
Rating:
5.0

This was my second time using this location. They have treated me great each time.

Terry F 
Rating:
5.0

Customer did not leave a comment.

Ken S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
4.0

Customer did not leave a comment.

James B 
Rating:
5.0

Customer did not leave a comment.

Daniel B 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Customer did not leave a comment.

Peggy G  |  Overall Experience 
Rating:
5.0

Everything was great.

CURTIS T  |  Overall Experience 
Rating:
5.0

Great Staff

SYLVESTER J  |  Overall Experience 
Rating:
5.0

Staff always very helpful and nice. Clean storage areas. I rented there for four years and never had a problem. Would recommend for short or long term use.

Paula J  |  Overall Experience 
Rating:
5.0

I was so glad to find the stuff of this facility helpful and accommodating on a short notice. The made my life easier in one click. I highly recommend them to anyone who’s looking for any type of storage solution. Thank you guys!

ANNA Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delta B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa S  |  Overall Experience 
Rating:
5.0

All good. Thank you for good service snd security.

Ronald C  |  Overall Experience 
Rating:
5.0

Great experience. Thank you to the employees, especially Paul, for working with me!

Lori L  |  Overall Experience 
Rating:
5.0

The staff was wonderful to work with. We had a crazy military move and they helped us every step of the way. Thank you!

Tricia C  |  Overall Experience 
Rating:
5.0

This is a great facility- always clean a d the staff are very friendly. Without a doubt the best storage facility in Little Rock.

Randy P  |  Overall Experience 
Rating:
5.0

I would definitely recommend chenal storage, everybody there was very friendly, especially the big dog, the facility was very easy to enter and exit and the unit was very clean when I put my furniture in.

Drew W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaye M  |  Overall Experience 
Rating:
5.0

Awesome crew working there.

james c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AL W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA F  |  Overall Experience 
Rating:
5.0

Very friendly and courteous--

Michael C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly J  |  Overall Experience 
Rating:
4.0

Nice people and good location.

DAVID H  |  Overall Experience 
Rating:
5.0

Wonderfula staff and facility.

Mary H  |  Overall Experience 
Rating:
5.0

Everyone very professional and friendly.

Kathy S  |  Overall Experience 
Rating:
5.0

Did a great job. Will come back in the future. Thanks, Stephen

STEPHEN M  |  Overall Experience 
Rating:
5.0

Top notch facilities and customer service

ROB M  |  Overall Experience 
Rating:
5.0

Would use again

DAVID B  |  Overall Experience 
Rating:
5.0

Excellent, clean facility and friendly, professional staff. I recommend Chenal 10 when you need a storage facility.

Joyce H  |  Overall Experience 
Rating:
3.0

Very helpful staff

Privacy R  |  First Impressions 
Rating:
3.0

A little disappointed with the size of the unit - it was noted on the uhaul site as being large enough ti house a 1200-1600 sq ft house, but our 1277 house doesn`t entirely fit.

Privacy R  |  First Impressions 
Rating:
4.0

Owners worked with me to find a suitable unit. They also provided supplies or recommended a nearby U-Haul for items they did not have. Painless move in. Thank you.

Privacy R  |  First Impressions 
Rating:
5.0

Staff were very helpful.Reservation went off without any problems.

Privacy R  |  First Impressions 
Rating:
5.0

Clean and cool in this summer heat.

Privacy R  |  First Impressions 
Rating:
4.0

The facility was very clean and easy to access. The staff was also very helpfull and was able to help me with everything I needed. I would recommend this facility to anyone looking for storage.

Privacy R  |  First Impressions 
Rating:
5.0

Great unit. Thanks.

Privacy R  |  First Impressions 
Rating:
5.0

Everyone was incredibly friendly and helpful. The facility was clean and very nice!

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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