Comentarios de los clientes para Chamblees Services

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Chamblees Services

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Allan Z.
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El cliente no dejó un comentario.

Antwone S.
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Not a thing all went well

jamelin J.
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I rented a trailer from this location. When I got there the trailer was blocked in by another truck. It took 35 mins for someone to come out and move it because they didn't have the key. Waste of my time. The tires on the trailer were also dry rotted. Not exactly what you want to be towing a car with. Would recommend going to another other location over this one

JAMES M.
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They were awesome to work with!! They were so accommodating and so welcoming! They are a wonderful face of UHaul! I had tried a couple of other locations prior to reaching out to them and have to say I was very disappointed in UHaul. This location certainly redeemed your company! I would go out of my way to go back there and to recommend them to everyone I know!

Milton J.
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El cliente no dejó un comentario.

yurlaunda T.
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Nothing

Dennis C.
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The service at this location was good. Steve was great and even headed off a potential problem due to the UHaul booking process. I appreciate the customer service at this location. I was not very happy however with the uhaul booking process. I tried to book at a local Bolingbrook location and was told the had no trucks for my date. They said I could reserve a 27' but would not know where I had to pick it up until the night before. I didn't like this but was in a bind so I said OK. That day I was called and told I could only have a 20' truck and would have to drive to a location that was 25 miles away to get it. And I was told I'd be billed for those miles. Then Steve from Rockdale Called me the night before after noticing that I was scheduled to pick up at 7am. He told me his location is not open at 7am. He made arrangements for me to be able to get the truck at that time. Throughout the process I was told the per mile charge was .79, then .99, then finally 1.19. I complained about this to Steve at Rockdale and he Said he would give me the .99 rate. I rented the truck on one day from 7am to 6pm. When I received my bill from UHaul I was charged for two days of rental and two days of insurance. I contacted Steve and he said he would look into it. Later on he called again and advised the extra charges had been removed. Decent truck and Steve from Rockdale was great with communication. The rest of my dealings left me thinking that UHaul is very scatterbrained in the way the do business. I wouldn't say this was a BAD experience but I've had much better from UHaul. Thanks

Maria D.
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El cliente no dejó un comentario.

Robert J.
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Seamless. In and out. No problems

Matthew M.
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El cliente no dejó un comentario.

Michael E.
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El cliente no dejó un comentario.

TODD M.
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El cliente no dejó un comentario.

Geoffrey M.
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Steve really came through for me.. Very nice .. very clean

Neville H.
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With a tornado hitting the town the night before, I was still able to pick up the trailer and it all worked out. I did not receive a contract because of electrical lines being down but was able to still pick up the trailer and be on our way. Steve was very helpful and pleasant to work with!

EDWIN A.
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El cliente no dejó un comentario.

Jeff C.
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I broke down during the move . Tried to call roadside assistance and was put on hold. I ended up paying for the tow and repairs out of my own pocket. I've been trying to get ahold of someone about this to get my money back with no response. HORRIBLE SERVICE !!!

Manuel C.
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Quick and easy to get and return. Employee was very nice answering all our questions .

Eric G.
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Congratulations UHAUL has won he Asshat of the Month Award! The Dirty, sticky, smelly interior of this truck made for pleasant times. That was sarcasm. I was charged an extra day for being three hours late during a pandemic? Quite frankly, Fuck you. Now that was not sarcasm. Really? Really! There were old blankets left in the truck and it was not even swept. The interior WAS NEVER CLEANED OR DISINFECTED to satisfy ANY state or federal mandate! During a pandemic? Really? I as an individual have been doing my very best during these times. You as a business are not. I will spread the love by posting this in many places.....cut and paste. Sincerely- Eric

Amanda D.
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El cliente no dejó un comentario.

David P.
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El cliente no dejó un comentario.

James R.
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El cliente no dejó un comentario.

Gail M.
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The person I dealt with at this location was very professional. However, I will NEVER use Uhaul again, nor will I refer anyone to Uhaul. I reserved a truck online right near me to avoid paying the mileage. A few days later Uhaul called to say I'd have to pick the truck up at another location. I called that location the morning of my move to confirm everything. When I got there they told me they didn't have a truck for me. It took me forever to get ahold of someone at Uhaul. Uhaul said they found me another truck in the next town over. When I got there, the man also told me they didn't have a truck for me. It took me almost 2 hours to get a truck. It added stress to an already stressful day. Plus, I had to pay the mileage. Definitely not worth renting a truck from Uhaul.

Joseph Z.
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The original requested drop off location was changed. This resulted in an additional 10 miles round trip to pick up trailer.

Tamika A.
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El cliente no dejó un comentario.

Phil R.
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El cliente no dejó un comentario.

Cody H.
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El cliente no dejó un comentario.

Ryan E.
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El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

Wendi H.
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El cliente no dejó un comentario.

Heidi N.
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The service was great and the truck was clean, but operating the truck was terrible. The steering seemed very loose and hard to control. The ride was awful and bumpy, as if the truck had bent rims

Julie K.
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El cliente no dejó un comentario.

brian S.
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El cliente no dejó un comentario.

Mark O.
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El cliente no dejó un comentario.

Robert D.
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El cliente no dejó un comentario.

Stacy C.
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El cliente no dejó un comentario.

Robert J.
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El cliente no dejó un comentario.

Jason V.
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Very friendly and helpful!

Clement H.
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El cliente no dejó un comentario.

kenneth H.
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El cliente no dejó un comentario.

Raven A.
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El cliente no dejó un comentario.

sherry C.
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Inform customer of overcharges in the event equipment is not returned according go contract.

Earl W.
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My dissatisfaction has nothing to due with this location or the equipment. It has everything to do with the reservation system and the running around between locations to finally arrive at the Rockdale location. I have raised an issue with customer service.

Lucas A.
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El cliente no dejó un comentario.

TODD F.
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I can not think of anything that would make it better, you went above and beyond what I could have hoped for.

JOHN D.
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El cliente no dejó un comentario.

Daniel P.
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Gentleman who waited on me was very nice and professional! Great experience to get going fast!

michael M.
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have rented here before and always a smooth transaction with well maintained equipment

Carmen M.
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El cliente no dejó un comentario.

Chris F.
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El cliente no dejó un comentario.

Sheryl S.
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A specific location was selected based on their hours of business and my deadlines ...at the last minute I was moved to this location, and the owners were very gracious in helping me with those deadlines (like coming in after hours so i could have the truck and meet my deadlines)

Bryan R.
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Rental went very smoothly.

Rafael O.
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Another weekly rental Another flawless transaction Thank you Steve

Rafael O.
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Rent from this location twice a week. Always a pleasure. Great trucks clean and ready to go.

Charmaine G.
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Extremely helpful, polite and friendly. Conveniently located to where I was working and made my drop off experience quick and easy. Will rent from this location again.

ERICKA P.
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Accurate Information Someone who knows how to check out Trucks it was a very long process Brakes sounded really bad on the truck Overall wouldn't go back

Aaron S.
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Steve was amazing to work with. My first u haul experience and he went above and beyond to make it easy. I went out of my way to come to this location because of the good reviews and Chamblees lived up to them all

Chris J.
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El cliente no dejó un comentario.

James E.
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El cliente no dejó un comentario.

LOUIS F.
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Great customer service and friendly.

rich K.
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40 S. Midland was great. Although this was the 3rd UHaul location I had to go to to pick up the truck. Alot of my personal time was wasted in general with UHaul. I gave UHaul a 2 week notice that I needed a truck. I started in Manhattan, IL, was switched to New Lenox, IL, and ended up in Joliet, IL. When I live in Manhattan, IL. This is the 2nd time this has happen to me with UHaul.

Harry B.
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Customer service was great. Nice clean equipment.

Rafael O.
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I rent every week. They always have trucks ready to go. Clean trucks. Great customer service.

Donna J A.
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delighted at options and availability. owner very friendly.

David J.
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The rockdale location is great. A big thank you to Steve Chamblee.

Daniel G.
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They are an awesome place to rent from. I wouldn't go anywhere else!

Daniel G.
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El cliente no dejó un comentario.

Brad J.
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El cliente no dejó un comentario.

Ricardo N.
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El cliente no dejó un comentario.

stephen H.
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excellant customer service

Heath B.
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El cliente no dejó un comentario.

Thomas B.
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El cliente no dejó un comentario.

Jesus S.
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El cliente no dejó un comentario.

Theresa S.
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Thanks Steve for picking me up. Very professional service.

katrina W.
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Good truck rentals. I picked up some treasures at the collectible shop inside too. I love this place.

Lakesha W.
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El cliente no dejó un comentario.

Jeff K.
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Good service. Clean truck.

Jose V.
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Good location to do business with.

Steve C.
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El cliente no dejó un comentario.

George S.
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El cliente no dejó un comentario.

Don L.
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First time U-Haul customer. VERY good experience, everything was explained well and the trip was very smooth. New, dependable equipment.

Steve C.
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I had a fantastic experience renting a truck from my own location. I was nothing but professional when dealing with myself.... Lol! This was fun!

Jim M.
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Thank you for providing the good service.

Christopher W.
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El cliente no dejó un comentario.

Wally Z.
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El cliente no dejó un comentario.

Mark K.
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The gentleman that took care of us was very helpful and friendly.

Richard F.
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El cliente no dejó un comentario.

pruitte L.
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El cliente no dejó un comentario.

Daniele B.
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El cliente no dejó un comentario.

bonnie P.
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El cliente no dejó un comentario.

telisha M.
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El cliente no dejó un comentario.

Alexijiandria H.
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Location open on Sundays. Steve was very pleasant to do business with. His antiques and collectibles are a must visit part of the rental experience.

ray P.
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El cliente no dejó un comentario.

Angel A.
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El cliente no dejó un comentario.

roberto M.
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El cliente no dejó un comentario.

Myrick Z.
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El cliente no dejó un comentario.

MICHAEL P.
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El cliente no dejó un comentario.

J D N.
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El cliente no dejó un comentario.

Gary H.
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Got screwed by another Uhaul dealer. I called Steve after hours and he picked up the phone told me he would meet me back at his shop at 645 pm. I got the truck I needed and got my move done. Steve is the only Uhaul dealer I will use from now on. What a great guy.

Darnell P.
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El cliente no dejó un comentario.

Kathy G.
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Very great people to work with

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