Customer Reviews for Chadds Auto Repair
(U-Haul Neighborhood Dealer)

379 reviews

920 W 4th St   Pittsburg, KS 66762

(620) 670-4518

Location Hours

  • Monday - Friday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8:30 am - 11:30 am
  • Sunday:
    Closed

Services at this Location:

Contact Us

(620) 670-4518

920 W 4th St
Pittsburg, KS 66762

Services at this Location:

Location Hours

  • Monday - Friday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8:30 am - 11:30 am
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

No customer interactions were involved in the pick up and drop off of my truck.

Brandi H. 
Rating:
3.0

The door on the trailer was worn and didn't latch properly. The shop was supposed to be open until 12:00pm. When I arrived the front door was locked, lights were off, and I had to call the number to tell the person that I was there and had a reservation. There were moving blankets in the trailer and 4 of the 6 were wet; 2 were soaked. The operator didn't go around the trailer with me to inspect the equipment or to make sure I understood how everything worked.

Floyd U. 
Rating:
5.0

Customer did not leave a comment.

CODY J. 
Rating:
5.0

When booking early as I did try to get most of the "paper" work out of the way. Dash pictures I know need done then but drivers license pictures and such could be done sooner. I was already running late then it took a half hour or more to get everything done. I do appreciate the ease of doing it this way and hope all UHaul locations have this feature

Tammy M. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Doug is great!

GARY S. 
Rating:
5.0

There was nowhere to park the equipment.

Molly S. 
Rating:
5.0

Customer did not leave a comment.

Vickie L. 
Rating:
5.0

Customer did not leave a comment.

Fred B. 
Rating:
1.0

noone was there when I dropped off the truck even though it was within there posted hours of operation. Barely enough room to park the truck on the lot.

Kyle N. 
Rating:
4.0

Customer did not leave a comment.

Roy W. 
Rating:
3.0

Customer did not leave a comment.

Maresa M. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

AMY C. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

I have been impressed with UHaul as a company. The equipment is well maintained and staff excellent.

pat N. 
Rating:
5.0

Customer did not leave a comment.

robert H. 
Rating:
5.0

Fantastic service

Richard Y. 
Rating:
1.0

The vehicle was not very clean. But more importantly they charged me $19 for a literal fraction of difference in gas. Worst uhaul experience I've ever had. And I've had many.

Hayden S. 
Rating:
5.0

Truck was in very good shape clean and very well easy to maneuver to get in and out

Donna L. 
Rating:
3.0

Website was down and didn't get the combination for 20 minutes. I filled the gas tank completely full until the pump clicked twice, still got charged a gas fee and told I only filled it to 3/4. I ordered blankets, wasn't given blankets. Overall, 2.75 out of 5

Weston W. 
Rating:
5.0

Second experience. Glad to use them anytime I need U-Haul rentals.

Matthew H. 
Rating:
5.0

Very quick and very nice. Got us on our way. I do wish I had asked for help adjusting the mirrors.

KELLY E. 
Rating:
4.0

A better system for making sure the trucks are road worthy would help. Two of the tires on the truck we rented were unsafe. We were able to get them replaced pretty quickly, it that took away time we could have used for loading.

Darrell D. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Outstanding customer service, they went above and beyond to fix problems for us UHaul's phone reps wouldn't.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
3.0

The drop off location was closed

TIFFANY D. 
Rating:
5.0

Customer did not leave a comment.

Kenneth A. 
Rating:
4.0

Customer did not leave a comment.

PATRICK N. 
Rating:
5.0

Customer did not leave a comment.

Ryan T. 
Rating:
5.0

Customer did not leave a comment.

Ronald K. 
Rating:
5.0

I had an issue with my ball hitch and they assisted me in taking care of it. Made my pick up much easier.

Joseph S. 
Rating:
5.0

Nothing. Experience was great

Christine M. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

Customer did not leave a comment.

Kerilyn N. 
Rating:
5.0

Doug was great to work with.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Destinee K. 
Rating:
4.0

Customer did not leave a comment.

Katherine H. 
Rating:
4.0

The only inconvenience we encountered was their internet was running slowly when we came in to pick up the truck. Service was great!

Brenda P. 
Rating:
5.0

None

Bradley L. 
Rating:
5.0

Thank yall for the help. It was easy and convenient.

turner H. 
Rating:
4.0

It was easy and fast

LAURA M. 
Rating:
4.0

The truck was 2 quarts low on oil, I had to tell them the oil light was on and had to ask them to check the oil level. The ash tray had ashes in it and drink bottles behind driver seat

Terri L. 
Rating:
5.0

Customer did not leave a comment.

Dana H. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Chad does a great job.

Lori W. 
Rating:
5.0

Customer did not leave a comment.

christopher B. 
Rating:
4.0

They did not have all the blankets we needed. It made our move more difficult.

Daniel D. 
Rating:
5.0

Everything went well.

Tommy H. 
Rating:
4.0

Customer did not leave a comment.

Melissa T. 
Rating:
5.0

Fast service. I was in and out in 15 minutes when I rented the U-haul at Chadd's. Friendly too.

Laura B. 
Rating:
5.0

Customer did not leave a comment.

Tim F. 
Rating:
5.0

Customer did not leave a comment.

Ryley C. 
Rating:
5.0

Quick and easy and just what i ordered.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
1.0

Have someone there on Saturday afternoon to help unhitch a heavy trailer. I lifted it off myself. A major liability issue. Others who dropped vehicles and trailers off on the same day left them randomly all over the yard leaving no place to turn a trailer around.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

Virginia M. 
Rating:
5.0

N/a

Karen T. 
Rating:
5.0

Customer did not leave a comment.

Alan D. 
Rating:
4.0

The number identifying the truck was partially scraped off. Key drop off was separate from key pickup and took a little bit of time to locate.

Donald T. 
Rating:
5.0

Customer did not leave a comment.

Melissia C. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Very good experience, no problems at all.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Broc B. 
Rating:
5.0

Very polite when I dropped off my truck and thanked me for using Uhaul. Will definitely use it again from that location when I move my daughter from college.

Chris G. 
Rating:
5.0

We had reserved a truck at another location in Pittsburg upon arrival to pick up no truck available and no assistance offered. had to drive 20 miles to rent a truck. Hard to say if I'd consider U-Haul again in the future

Paul J. 
Rating:
4.0

Customer did not leave a comment.

Rhonda B. 
Rating:
3.0

It took over an hour to complete the pick up process. It was to all be done on the phone and there was not a person to help. The system kept rejecting my input and not telling me why. Very Frustrating. I had ordered 1 dozen pads that were not included.

Elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

Dave S. 
Rating:
5.0

Customer did not leave a comment.

Ed M. 
Rating:
5.0

Customer did not leave a comment.

brett J. 
Rating:
3.0

Convenient place to drop off equipment

Karen P. 
Rating:
5.0

Customer did not leave a comment.

steve P. 
Rating:
5.0

Customer did not leave a comment.

Theresa O. 
Rating:
5.0

Customer did not leave a comment.

Seth G. 
Rating:
5.0

Great Service, friendly helpful people!

Geno R. 
Rating:
5.0

Nothing

Geno R. 
Rating:
5.0

Customer did not leave a comment.

Marvin S. 
Rating:
4.0

Customer did not leave a comment.

Dean T. 
Rating:
2.0

Don't create a surcharge to force customers to do your job.

Mark I. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
4.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

Customer did not leave a comment.

greg G. 
Rating:
3.0

The way the agent spoke to me made me not want to use this provider again

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

michael R. 
Rating:
3.0

Used drop box only

Niles B. 
Rating:
5.0

They were extremely helpful and great selection if we need to rent from them.

malina B. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
4.0

Chadds was very good to do business with. Small town businesses seem to be more laid back & much easier to deal with

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

Joelene F. 
Rating:
5.0

Perfect pick up! Fast friendly service from professionals who really care!

Wendy R. 
Rating:
5.0

Customer did not leave a comment.

Carla B. 
Rating:
5.0

Customer did not leave a comment.

Phyllis G. 
Rating:
4.0

Customer did not leave a comment.

Ron H. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
No reviews have been submitted for this location.

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