The door on the trailer was worn and didn't latch properly. The shop was supposed to be open until 12:00pm. When I arrived the front door was locked, lights were off, and I had to call the number to tell the person that I was there and had a reservation. There were moving blankets in the trailer and 4 of the 6 were wet; 2 were soaked. The operator didn't go around the trailer with me to inspect the equipment or to make sure I understood how everything worked.
Floyd U.
Customer Reviews for Chadds Auto Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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When booking early as I did try to get most of the "paper" work out of the way. Dash pictures I know need done then but drivers license pictures and such could be done sooner. I was already running late then it took a half hour or more to get everything done. I do appreciate the ease of doing it this way and hope all UHaul locations have this feature
Tammy M.Doug is great!
GARY S.There was nowhere to park the equipment.
Molly S.noone was there when I dropped off the truck even though it was within there posted hours of operation. Barely enough room to park the truck on the lot.
Kyle N.I have been impressed with UHaul as a company. The equipment is well maintained and staff excellent.
pat N.Fantastic service
Richard Y.The vehicle was not very clean. But more importantly they charged me $19 for a literal fraction of difference in gas. Worst uhaul experience I've ever had. And I've had many.
Hayden S.Truck was in very good shape clean and very well easy to maneuver to get in and out
Donna L.Website was down and didn't get the combination for 20 minutes. I filled the gas tank completely full until the pump clicked twice, still got charged a gas fee and told I only filled it to 3/4. I ordered blankets, wasn't given blankets. Overall, 2.75 out of 5
Weston W.Second experience. Glad to use them anytime I need U-Haul rentals.
Matthew H.Very quick and very nice. Got us on our way. I do wish I had asked for help adjusting the mirrors.
KELLY E.A better system for making sure the trucks are road worthy would help. Two of the tires on the truck we rented were unsafe. We were able to get them replaced pretty quickly, it that took away time we could have used for loading.
Darrell D.Outstanding customer service, they went above and beyond to fix problems for us UHaul's phone reps wouldn't.
Kenneth W.The drop off location was closed
TIFFANY D.I had an issue with my ball hitch and they assisted me in taking care of it. Made my pick up much easier.
Joseph S.Nothing. Experience was great
Christine M.Doug was great to work with.
Brian S.The only inconvenience we encountered was their internet was running slowly when we came in to pick up the truck. Service was great!
Brenda P.Ninguno
Bradley L.Thank yall for the help. It was easy and convenient.
turner H.It was easy and fast
LAURA M.The truck was 2 quarts low on oil, I had to tell them the oil light was on and had to ask them to check the oil level. The ash tray had ashes in it and drink bottles behind driver seat
Terri L.Chad does a great job.
Lori W.They did not have all the blankets we needed. It made our move more difficult.
Daniel D.Everything went well.
Tommy H.Fast service. I was in and out in 15 minutes when I rented the U-haul at Chadd's. Friendly too.
Laura B.Quick and easy and just what i ordered.
DAVID S.Have someone there on Saturday afternoon to help unhitch a heavy trailer. I lifted it off myself. A major liability issue. Others who dropped vehicles and trailers off on the same day left them randomly all over the yard leaving no place to turn a trailer around.
Ronald H.N/a
Karen T.The number identifying the truck was partially scraped off. Key drop off was separate from key pickup and took a little bit of time to locate.
Donald T.Very good experience, no problems at all.
Linda W.Very polite when I dropped off my truck and thanked me for using Uhaul. Will definitely use it again from that location when I move my daughter from college.
Chris G.We had reserved a truck at another location in Pittsburg upon arrival to pick up no truck available and no assistance offered. had to drive 20 miles to rent a truck. Hard to say if I'd consider U-Haul again in the future
Paul J.It took over an hour to complete the pick up process. It was to all be done on the phone and there was not a person to help. The system kept rejecting my input and not telling me why. Very Frustrating. I had ordered 1 dozen pads that were not included.
Elizabeth C.Convenient place to drop off equipment
Karen P.Great Service, friendly helpful people!
Geno R.Nada
Geno R.Don't create a surcharge to force customers to do your job.
Mark I.The way the agent spoke to me made me not want to use this provider again
Nathan B.Used drop box only
Niles B.They were extremely helpful and great selection if we need to rent from them.
malina B.Chadds was very good to do business with. Small town businesses seem to be more laid back & much easier to deal with
Deborah H.Perfect pick up! Fast friendly service from professionals who really care!
Wendy R.Love this location I always use it when I can great people and great location
Lanora S.