El cliente no dejó un comentario.TOAN V.
Customer Reviews for Center Creek Storage
(Distribuidor de U-Haul del vecindario)
Carthage, MO 64836
(I-49 & S Garrison Ave)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 9 a. m. - 4 p. m.
- Mié.: cerrado
- Jue. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JEFFREY K.
El cliente no dejó un comentario.PATRICIA L.
I can't think of anything to improve on.very friendly,clean equipment.very cheerful employees.ill defanatly will use them again if I need a uhaul.KENNETH T.
El cliente no dejó un comentario.MITCHELL D.
Good customer serviceKITTY R.
El cliente no dejó un comentario.DEBRA LEE K.
El cliente no dejó un comentario.PAULA J.
No one was there to help during the day.DENIS H.
El cliente no dejó un comentario.Katherine D.
The lady's at the pick-up location was great.JAMES D.
El cliente no dejó un comentario.PAUL B.
El cliente no dejó un comentario.LISA P.
El cliente no dejó un comentario.Douglas L.
Thank you for all your assistance in securing a place for my home belongings. God blessSherry F. | Overall Experience
El cliente no dejó un comentario.ELLA M.
I have never had such amazing customer service and polite attendant at a U-Haul store. I always assume they will be rude, but I like the prices and they meet my need. This girl was pleasant, polite, overall very fast and just made me feel like a valued customer! GraciasCathryn L.
El cliente no dejó un comentario.MARK T.
El cliente no dejó un comentario.Mathew G.
El cliente no dejó un comentario.Michael E.
El cliente no dejó un comentario.Johnny E.
I believe everything was really good. Fast and very friendly service.KENNETH D.
El cliente no dejó un comentario.W S.
Drop off was after hours. Kudos to Tammy at main office in Springfield Illinois that worked until she found us a dolly and blankets. When we were dropping off, we had received a text saying we could drop it off at this location instead of the one further away. Christi S was helpful with getting this straight. Ten o'clock at night is not a fun time to be dealing with this but she took care of it. I guess the point is, you have some very helpful people at U-Haul but the location we started this with, and having to go that far to get the truck, started us out on a bad note. Moving is stressful Enough without having to go look for something you thought would be there.Patrick P.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.James H.
I was an hour late on return and charged for 24 more hours. Sales person called and told me they were renting it out to another person. I was charged for services I did not receive. If I were to do this it would be considered fraud. I believe I should be refunded for the second day charge, since it was only 1 hour. Will likely choose Ryder Truck rental next time. Would love a call from Corporate manager.DEVIN M.
Close to permanent location. very courteous and nice to work with during drop off. GraciasBRUCE B.
I needed to have my friend pick up the trailer, as I would not make it to the dealer before they closed. All the payment details were handled on the phone without any problems. The folks at Center Creek Storage were very accommodating.Willam A.
Make sure your equipment is secure and not worn out before sending it with someone!!!!JEREMY T.
El cliente no dejó un comentario.Nelson S.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Katherine D.
Truck bed had a little trash, but felt the interior should have been disinfected due to Covid 19 concerns.Mike M.
Very nice people. Took a prepaid card. Where the new on seventh street joplin Missouri would not take a prepaid card.Cheryl D.
El cliente no dejó un comentario.Arbra S.
El cliente no dejó un comentario.Gregory D.
The associate was overloaded with customers. He kept his cool, called for help and completed our transaction. He did an awesome job.Yvonne W.
El cliente no dejó un comentario.Tami M.
Very friendly and helpful.Robert K.
El cliente no dejó un comentario.Kathy N.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Connie W.
The pin# that was given to me to open the gate did not work. Luckily someone else was there to open the gate so we could get in.Gary R. | Reservación
El cliente no dejó un comentario.Samuel S.
We had rented an appliance dolly on our application, the lady asked us when we were there if we still wanted it, we said yes. We had gotten the UHaul truck to our house, and there was no appliance dolly. I called back, spoke to a man who put notes on our application that we hadnt received it, and we wanted to go back and get one but there was no one there to get one, so we went back to our house with out getting helped and without the dolly.Samantha V.
El cliente no dejó un comentario.Tyson P.
Lower the prices on some of the big trucks.Becky S.
The young lady working there remained calm and positive as she was dealing with the U-Haul computer program. Kudos! We were on hold for nearly 30 minutes waiting for a person to answer a question regarding how to verify that the U-Haul system recognized we had returned the truck. Finally gave up and hung up. Again, not about the location but about the U-Haul website/program.John J.
El cliente no dejó un comentario.david O.
First the equipment we got did not match the contact second we were doing a out of town move told the lady over and over she still put it as in town and it costed me extra money because of someone else's screw upTrevor K.
Great serviceJohn M.
they had computer problems that day and it made check out and check in take longer. Part of the problem was on UHauls end and not limited to this location.Jim W.
El cliente no dejó un comentario.Scott M.
El cliente no dejó un comentario.Hally P.
El cliente no dejó un comentario.Tim L.
Great service!John M.
You need to let your costumer no the charges in total you charge next you took money out saying it's tax we thought that was the total you provide upon pick upMax O.
I did move in but they had computer problems and so it was a new account.Greg S. | Reservación
El cliente no dejó un comentario.matthew M.
We ended up breaking down on the way here to Missouri. Might still need a unit but not sure when. GraciasGreg S. | Reservación
El cliente no dejó un comentario.Linda H.
El cliente no dejó un comentario.Jim R.
El cliente no dejó un comentario.HOWARD E.
El cliente no dejó un comentario.ANTHONY H.
El cliente no dejó un comentario.Duain T.
I would recommend the location only because the rentals are cleaned and maintained. The staff at this location was nice but something was wrong with the guy that worked there. He thought today was Thursday when it was actually Saturday, he came in looking for the keys when he had the keys in his HANDS the entire time! They also argued quite a bit.Willie C.
The lady was rude but if her husband was there she was fine. I mean she was really rude! She didn't know about anything and how it work.Jeri Ann M.
Strange people. They live in the office with a small aggressive dog. Reminded me of a scene from a movie from the deep south. Thought I heard banjo music playing in the background. :) Take a friend to make sure you make it out OK or find another location.Dave F.
El cliente no dejó un comentario.JASON L.
El cliente no dejó un comentario.Richard D.
Website reservation system does not appear to work correctly. Had to recreate the reservation at the location due to incorrect settings passed from the online system. Staff was quick to address the issue.Jeremy S.
You are doing great, happy customer again, I have used U haul for more years then I can remember, and it's far better now, then it was 25 years ago..Eric D.
El cliente no dejó un comentario.Catherine R.
They over charged me and would not try to compensate me. Not happyKrystal E.
El cliente no dejó un comentario.Margie M.
Friendly and helpful.Darrell O.
everything was fast and easy.HOWARD E.
El cliente no dejó un comentario.Marilea W.
I think the rate that I was charged seemed a bit excessive, $852.00 for a one-way from Carthage, MO., to Norfolk, VA. I also returned it earlier than the 5 days contracted (2.5 days). I would expect a pro-rated refund for returning it early. I was told no refund would be issued at the return facility. This is unsatisfactory.KARL C.
El cliente no dejó un comentario.Caroline K.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.william J.
Nothing at this time.Benny B.
El cliente no dejó un comentario.James W.
Uhaul needs to do away with the mileage charge. It's outright theft of you pocket book. There should be better options. I will not utilize uhaul again.KENNETH E.
We had the back around 1:45 pm was told they would be open until 2:00 pm they were closed then when I get an email ticket was charged $58.99 instead the $39.99 truck was returned within 24 hours plus was charged $10.50 for gas had tank at what it was at when we took The truckrobin B.
El cliente no dejó un comentario.Cindy A.
El cliente no dejó un comentario.marjorie R.
Easy access with a big lot,close to I-44 and they went and got a trailer for me that was brand new. From Carthage to Oklahoma City and back with a 1967 camaro no worries at all if the trailer would make it. Nice people and very neat clean environment. Would highly recommend.Eric L.
El cliente no dejó un comentario.David E.
El cliente no dejó un comentario.MARK D.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.William J.
El cliente no dejó un comentario.chuck R.
El cliente no dejó un comentario.Michael S.
I want to say that I have rented Uhaul trailers for vacations many times before a never had any problems. This time at this location their hours were limited, they didn't tell me I could return after hours when I told her we couldn't be back by 3 or 4pm on Saturday and she didn't note the account that I wouldn't have it back in time, so the head office called me stating it was supposed to be back and they needed to know what was going on. I explained that the office was closed and that was why I hadn't returned it yet. They told me it didn't have to be open and I returned it that night. Almost a week later I got another call, "the trailer was due back the day before and they needed to what was going on?" I called and told them it was returned almost a week ago, they said they would check the lot again. I asked that they confirm it was there and call me back. Miraculously, it was there, they called me back to let me know. I got to thinking about the cost their mistakes would have cost me and checked my credit card and sure enough there was an $80 charge pending. I called in a bit of a panic because the card was already maxed out and he said he was working on canceling right then but he didn't know what he was doing do so it might have to wait till his wife got back from the doctor. I know accidents happen but overall it was not a good experience and I would recommend stearing clear of that location.LAURA W.
El cliente no dejó un comentario.KATE S.
El cliente no dejó un comentario.Linda L.
Well, the u haul computer was down so it took over an hour to get, than, I returned it the next day no one was there . than they call me looking for it.MATT F.
El cliente no dejó un comentario.Darrin H.
El cliente no dejó un comentario.Doug L.
This is a very small facility & I was ecstatic they had a very nice well maintained truck to rent especially since this was basically an emergency situation.JOHN R.