El cliente no dejó un comentario.Jon S. | Overall Experience
Customer Reviews for Castle Keep Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert N. | Overall Experience
El cliente no dejó un comentario.Jerame N. | Overall Experience
El cliente no dejó un comentario.Don J. | Overall Experience
Great convenient location 10 minutes from LyonsJennifer A. | Overall Experience
Great people, they worked with me when I was late.DAWN S. | Overall Experience
awesome locationTamara K. | Overall Experience
One month rental with no commitmentsGeorge d. | Overall Experience
Rented online, no issuesGregory B. | Overall Experience
Well maintained facility, no manager on site but they do answer the phone and come in with in 15 minutes.Kaleb Y. | Overall Experience
El cliente no dejó un comentario.ANDREA B.
El cliente no dejó un comentario.Donn N.
After U-Haul simply forgot to schedule my order on the 31st on July in boulder when no other trucks were available, they finally sent me to this location in Longmont and they were incredibly helpful! ¡Gracias!SEANA H.
I was charged for two days? ($40) instead if 1 day ($20) I think it was a website error, I'll call tomorrow ðŸ’• Otherwise it was wonderful!AVERY J.
El cliente no dejó un comentario.DONN N.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.Eric T.
Did a great jobCHRISTOPHER C.
El cliente no dejó un comentario.Jonathan K.
Great location and very convenient.Karla N.
Nothing to improve on I was totally impressed with how easy to book on line and return and any questions I had I called the local number and they answered on first ring and more then happy to help or answer questions would recommend them to everyonewilliam B.
The information stated it was open but no one there! We had to do a self check out which was not expected!Donald F.
El cliente no dejó un comentario.Jeff L.
Great location, very convenient and very friendly staffBryan Y. | Reservation
El cliente no dejó un comentario.Sarah F.
Location was fine, but Uhaul needs to ensure the customers download the phone app if that's really a requirement. I had to call the number on the email, and the person spent 10 minutes to get the information needed to get me the lock box combination to get the keys. Glad she was able to help, but if all that could be done via the app, it would have been nice to know.Jerry R.
El cliente no dejó un comentario.chutiyapong S.
El cliente no dejó un comentario.Bill A.
they came after hours to rent me a truckRon M.
Great location in Hygiene and friendly peoplejames W.
El cliente no dejó un comentario.Brian G.
Carla is an amazing person to deal with and experience met all our expectations. Thanks so much for having truck onsite as we needed a quick place to store, truck and dolly met our needs for the move.gregory M.
El cliente no dejó un comentario.jesus V.
El cliente no dejó un comentario.John L.
It felt like they were in a hurry to leave. There wasn't even an opportunity to park, or go into an office. All paperwork was done in the drive of the property. Then, they actually left the property, before I did, with their equipment.SHERRI S.
Carla was very helpful and kind! Would highly recommend.Timothy E.
I had booked the U Haul truck for 8am at this location via your website. We arrived a little before 8am to pick up the truck but could not access it. When we FINALLY reached someone via phone, we were told the location did not open until 10am, but no one had let us know this. This put our whole moving day off schedule and the staff were not in the slightest apologetic. I would not use U Haul again nor would I recommend anyone else to do so.Aaron P.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.Tim M.
Outstanding customer service! I highly recommend themAnand N.
El cliente no dejó un comentario.Jason B.
The manager of this location knows what she is doing and helped my wife and I (a lot). Convenient location to central Longmont but on the edge of town so I could avoid a lot of traffic. Rex Fuller, Columbus, MT email: email@example.comRex F.
El cliente no dejó un comentario.Keith G.
El cliente no dejó un comentario.SUZANNE B.
Better lighting for after darkSUZANNE B.
The location is fine EXCEPT you shouldn't send big trucks to return here.Martin P.
Excellent customer serviceGail B.
The office is a bit funky to find, but the service was great and very convenient for me.SUSAN M.
Very friendly and helpfulSheri F.
No one there.Brian M.
Nice guy helpful and Fastest uhaul experience ever!Tracy K.
El cliente no dejó un comentario.david C.
El cliente no dejó un comentario.Tracy W.
El cliente no dejó un comentario.Patrick H.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Mary M.
It was fast and easy to rent, plus the owner had an awesome personality, made what's normally a stressful move fun.Deanne V.
El cliente no dejó un comentario.Mark L.
convenient from where I lived. I was told I would receive a phone call the day before of my rental that never happened I had actually call the place. I was told that I can reserve the truck for 8:30am, however when I never did hear from the place and I finally called them they said that they didn't open up until 10 but would get somebody there by 9am. I reserved a 17 foot truck but when I showed up the only truck they had was a 15 ft. I was told that my mileage would be $.79 a mile however when I showed up at my mileage was $.99 a mile I was told that they would look into this but yet they still for the final charge charge my credit card for the $.99 Per mile.Jay L.
El cliente no dejó un comentario.james I.
Fantastic customer service from two employees. They helped me solve problems and get my job completed.ANDREW M.
El cliente no dejó un comentario.Gretchen P.
El cliente no dejó un comentario.Jacob E.
I was delighted by the fact that we actually GOT the Uhaul we wanted on the day we wanted it - a first in my history of Uhauling. The person who checked us out seemed to be in a hurry, kept saying he was a storage, not a Uhaul guy. He didn't know where to find the hauling instructions for the trailer (I found it in a display on his desk). The biggest issue was that our trailer's roof leaked. It rained the first night we had it and kept raining all the next day, across Nebraska, and then the next day in Iowa. We were fortunate that the leak was over plastic totes, not furniture or cardboard boxes. And that we noticed it after night one so we could put a towel over the totes to prevent sloshing.ann L.
Difference between pick up and drop off location was night and day.Dropped trailer at midday during the week to be serviced by speakerphone.Another customer that was also waiting to rent left because of the non-service.todd G.
My original pick location was 5 minute away but this was changed in route to Colorado to this location 35 minutes away round trip was 90 minute time we needed for other thingsDonald C.
This was my first rental truck experience and it was so easy, convenient, and efficient! Thanks for such a great experience!Sally M.
El cliente no dejó un comentario.Jeroen G.
This location needs to be either a fulltime UHaul or parttime storage unit facility. He was not there during business hours and had to wait for him to drive in to open up. Moving is too hard to not have things in order and as smooth as possible. The office was so crammed with packing blankets, etc. that I couldn't get in comfortably.Ray M.
All went oktim C.
El cliente no dejó un comentario.Phil C.
El cliente no dejó un comentario.Mary R.
El cliente no dejó un comentario.Paul P.
El cliente no dejó un comentario.Graham S.
Outstanding customer service. I highly recommend this location.Karen B.
It took 3 places to finally get a truck that reserved earlier in the week from another location. I showed up for the truck I needed for a make-wish event. I was told I can't have it for the time I booked it for. I was sent to another facility and then had go to another one and get a truck bigger than the one we needed. So it cost more than I budgetedGREGORY R.
El cliente no dejó un comentario.Nathan R.