Customer Reviews for Cary Moving
(Distribuidor de U-Haul del vecindario)

4240 comentarios

500 E Chatham St   Cary, NC 27511

(919) 460-0464

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 6 p. m.
  • Dom.: 8:30 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(919) 460-0464

500 E Chatham St
Cary, NC 27511

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 7 p. m.
  • Sáb.: 7 a. m. - 6 p. m.
  • Dom.: 8:30 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE D. 
Clasificación:
5.0

I had to deal with several employees, at this location, during my move this week, and each and every one of them were extremely friendly and knowledgeable. I have used this location before, and I will probably go here, again, if I get the chance. That is a fantastic crew.

MICHAEL H. 
Clasificación:
5.0

They did a great job, when I arrived there were already three customers ahead of me but the man at the counter worked to get us all taken care of ASAP.

STEPHEN C. 
Clasificación:
5.0

Get rid of the xmas trees air freshener , they are absolutely disgusting. I was nauseas the entire trip. And there were empty plastic bottles from the previous person that rented the truck. Not the cleanest truck in the lot.

JESSICA Q. 
Clasificación:
5.0

Appreciated how efficient this location was with the trailer pick-up and drop-off.

Jeffrey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheng Hsuan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEALANY G. 
Clasificación:
5.0

The staff is friendly and knowledgeable. I would totally refer a friend

IVEY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHELIEU R. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
4.0

The AC in the truck did not work. It was such a hot day. The hottest yet in the area. That was the only bad part hung about the rental.

CARL T. 
Clasificación:
4.0

AC did not work

THOMAS G. 
Clasificación:
5.0

The employees were very courteous

DORIT N. 
Clasificación:
5.0

Quick, efficient, friendly

BARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie C. 
Clasificación:
5.0

Reservation was easy Pick up was efficient Return was efficient Truck was as expected Great experience

Justin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jermaine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
3.0

Fix the trucks. Omg! The actual gentlemen that worked there was the best part. I got in and couldn't move the seat forward because the bar was bent (I asked for help) that was it. No solution. Then the emergency brake release got stuck and was hanging on by a prayer. The trucks are hanging in there but are in bad shape. Lord. They are a safety hazard you should of been paying me. Fix this before someone gets hurt.

JULIE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
2.0

El cliente no dejó un comentario.

CHE-OKEE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCES B. 
Clasificación:
4.0

There does seem to be alot of people just sitting around on the inside. Appears only one guy can take rentals and returns. When returning , I stood there for like 5 minutes, 4 workers there, two discussing next weeks schedule. Then someone came out to the back, asked me if i had been helped and said I was all set. but other than that, a very positive experience.

MOLLY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLERENEE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTWINE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
5.0

I've been going to this location for years and have always had top notch service. Such great people and always accomodate my needs. I highly recommend them to anyone and everyone!

JEFFREY P. 
Clasificación:
5.0

I had to change the size of my trailer after I had completed the purchase. The staff was very helpful with this. ¡Gracias!

JOHN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
1.0

If I could give zero I would. I reserved a truck for in the morning. They did not have it for me even though I RESERVED IT. After an hour or two they transfered my reservation to another store in another town (Morrisville). They DID NOT check with the store first, which I didn't know. They told me go to Morrisville and get your truck. When I arrived in Morrissvile the store there was CLOSED. So I called them. They called around and said the store owner will call me in 10 minutes to arrange to get the truck. AN HOUR LATER NO CALL AND I'M SITTING IN A PARKING LOT IN MORRISVILLE! I saw someone open the store. The owner said they never called him at all. He said he has a power outage and can not help me in any way. In the meantime I had taken the day off work for this. I had workers on hand for HOURS which I had to pay and send home. I returned to this Cary location and they basically told me F you. DO NOT DO BUSINESS WITH THESE PEOPLE!

JOSEPH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

THIRUMAVALAVAN S. 
Clasificación:
2.0

The truck drove like crap and customer service sucked

LUE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
3.0

The location could be nicer.....

Thomas M. 
Clasificación:
5.0

Pictures uploaded to show gas discrepancy saved me from paying extra gas. Employees worked well to make sure service was fast and fair.

MATTHEW C. 
Clasificación:
5.0

Quick and easy check out. The young man who helped me was very courteous and efficient. He even found some rope for me to use for tie-downs.

PHILIP W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY L. 
Clasificación:
5.0

thx

SHAM S. 
Clasificación:
5.0

The young man here was fast, efficient and friendly. You couldn't ask for a better representative for your company.

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIYUAN C. 
Clasificación:
5.0

great location, staff was very helpful.

REUBEN M. 
Clasificación:
5.0

Not a thing! Customer service was fantastic!

KAREN E. 
Clasificación:
3.0

El cliente no dejó un comentario.

TAMIKO B. 
Clasificación:
2.0

The location was over crowded and hard to get to your truck and equipment. We were overcharged on taxes and moving pads. Make sure you go over your charges before you leave.

ABRAHAM H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Shanea C. 
Clasificación:
5.0

Very busy place, but great inventory and always positive outcome.

CHARLES A. 
Clasificación:
5.0

Very helpful!!!

JOANNE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICKIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS R. 
Clasificación:
5.0

Very efficient well run operation

CHARLES P. 
Clasificación:
5.0

Great service!

RENEE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L. 
Clasificación:
5.0

Uhaul service folks at pick-up and drop off locations were terrific. I feel Uhaul itself cheated me out of money on the gas refill with their tech. app saying I was short of pickup amount. Using 5/8 as a barometer is highly inaccurate and errs on the side of the company. Also, I could not find a phone number to contact Uhaul to discuss this and also why the price for the truck had dropped in the past week and I couldn't get the new, lower price.

Donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAS F. 
Clasificación:
5.0

The employee was energetic and upbeat. He quickly processed my payment and got me on the road. Always nice to have a pleasant and enjoyable conversation during a business transaction.

Evan K. 
Clasificación:
5.0

Chuck provided excellent customer service during my walk-in request for a trailer, even though the store was about to close. I mistakenly returned the trailer to another location and he went out of his way to get that taken care of though it was my mistake. Chuck is a great employee and representative for U-Haul.

JASON M. 
Clasificación:
5.0

Everything was great. Please just dust the boxes in the office that are for sale. Thank you so much.

MICHELLE N. 
Clasificación:
5.0

Individual that helped me was friendly. Rare today!

GEORGE V. 
Clasificación:
5.0

The customer service was satisfied good.

Lillie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin I. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILMER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER A. 
Clasificación:
3.0

El cliente no dejó un comentario.

SARAH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY A. 
Clasificación:
5.0

I felt really good renting from this Uhaul location. Very profesdional and efficient from start to finish.

Wilmer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA J. 
Clasificación:
4.0

The guy working there did an excellent job , after he found out he did not have the truck we reserved! Customer service (Michelle) did not help him or us ! Told us we could get another rental in Fayetteville, 50 min away ! Because someone else messed it all up , THAT IS NOT CUSTOMER SERVICE!

AMBER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAHLA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHI W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KELSEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZOE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

This location had so much equipment! A great resource

Marty L. 
Clasificación:
5.0

agent directed us immediately as we entered the lot, unhooked the vehicle and checked us out quickly. .... very friendly and helpful. Trailer unit was in excellent condition. It tracked well on the road. Surge brakes were great with no "trailer push" when stopping.

Earl E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard W. 
Clasificación:
5.0

Great and efficient customer service!

Tony T. 
Clasificación:
5.0

App did not work to do electronic return. Rather unfair that you have to pay a fee if you do not use app when you can't use the app. More of issue for UHaul.

Jennifer S. 
Clasificación:
4.0

What was frustrating was trying to do the return after hours using the online app - it would not allow me to verify the truck had been cleaned,the blankets folded not was I able to upload a pic I took of the odometer verifying mileage (58) and that it was back to 1/2 full (7 gallons pumped into it). I called this am at 07:40 to let the office know of this.

Bruce K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH J. 
Clasificación:
3.0

Smile more 😩

CHANCE S. 
Clasificación:
5.0

Service was quick, friendly and easy. I love this location!

LAURA E. 
Clasificación:
5.0

Manger chuck was a pleasant person to talk to and his employee was proud and professional on how he handled my rental

Moath K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY C. 
Clasificación:
5.0

Employees were very helpful

EMILY P. 
Clasificación:
2.0

Customer service was great but there was a bunch of junk cars and no place to park your vehicle.

CHRISTOPHER B. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILBUR T. 
Clasificación:
5.0

The man who helped me was the nicest most helpful haul employee I have ever had. His willingness to help me was outstanding. Very high customer satisfaction yesterday!

MELINDA J. 
Clasificación:
4.0

The 'Low Tire Pressure' light was on whenever the ignition was turned on, even though the tire pressure was actually okay. Staff indicated there was probably a faulty sensor, as this had been happening for some time. If so, this should have been fixed before now, as tire pressure is critical when hauling a heavy load. Other than this, I was very pleased with my rental experience.

LEONARD N. 
Clasificación:
5.0

Incredible service! Very informative. Extremely friendly and refreshing to receive such kind service! This is without hesitation, THE best branch/location within the Uhaul franchise.

Quy T. 
Clasificación:
2.0

As Uhaul a rental company, my experience is very good however with this location specifically I am not satisfied. Specifically the way I was treated during post rental issue. I was charged for the fuel even though I fueled more than I used it and that too without even notifying me! While complaining about it at the location over call, guy was very rude and disconnected call. However special thanks to Cynthia Preston from customer care who resolved my issue and refunded for the fuel surcharge.

TEJAS Z. 
No se han enviado comentarios para esta ubicación.

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