Comentarios del cliente para Cartraxx Auto Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cartraxx Auto Sales

Grado total:

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Dennis M. en

Grado:

I don't know where to point the finger but we drove to NC in the rain ALL the way. Not a problem except when the trailer allowed water to get in and soaked our mattress and box spring and several boxes.

Alisa Y. en

Grado:

Kinda expensive for only 5 hours rental, used to be a 24 hour rental on uhaul.

Jamie M. en

Grado:

First I was scheduled for a 9:00am pick up that’ within a few miles of wheee i needed the trailer but the employee was gonna be an hour & half late then I had to drive another 45 minutes to get another trailer whick put me running almost 2 hours behind on the way home the trailer has a tire going flat so I had to stop & air it up which put me another hour behind

Mason P. en

Grado:

El cliente no dejó un comentario.

ALICIA S. en

Grado:

Excellent customer service! Very friendly and helpful.

Bradley B. en

Grado:

I'm a software engineer. Seems compatability with Internet Explorer, or dependency on Internet Explorer causes some problems that have nothing to do with this location which was great. Suggest you modernize your server side code base and update your client side to function within Mozilla, Opera, Chrome and maybe Edge. But do away with internet explorer. It's ordering a uHaul in 2019. You're not going to lose a customer because of internet explorer compatebility.

Kerry P. en

Grado:

El cliente no dejó un comentario.

Leonard D. en

Grado:

Friendly service, got me in and out. No improvements needed.

Melissa B. en

Grado:

Owner was fabulous and knowledgeable. I can't remember her name.

Ricky E. en

Grado:

El cliente no dejó un comentario.

Nick M. en

Grado:

El cliente no dejó un comentario.

Paul K. en

Grado:

Might near perfect!!! Office person great!!! Kitten was too!!!

Thomas A. en

Grado:

El cliente no dejó un comentario.

Dawn S. en

Grado:

The lady who assisted us was extremely professional and timely. Her friendly attitude was greatly appreciated.

Barbara R. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

none

Ron D. en

Grado:

El cliente no dejó un comentario.

Helene L. en

Grado:

The lady that helped us on Triplet St in Owensboro was very helpful and pleasant. I have rented trucks before but this was the best experience I have ever have.

Joseph S. en

Grado:

El cliente no dejó un comentario.

Debra D. en

Grado:

El cliente no dejó un comentario.

Whitney S. en

Grado:

The lady at this pick up location location so nice and helpful. I would definitely rent from here again.

Casey B. en

Grado:

Called several times and left messages with no return call. Stopped by there twice and no one was there to help me and then I get a $12 bill for fuel- when it was filled back to the exact spot.

rodney P. en

Grado:

Owensboro, Ky location personnel were very helpful and friendly. Good job!

LEAH J. en

Grado:

Very helpful. Thank you.

tesa B. en

Grado:

El cliente no dejó un comentario.

Diana M. en

Grado:

El cliente no dejó un comentario.

Todd H. en

Grado:

There needs to be a proper set up in place to collect the keys for the truck. One place they send you to you are to put a code in a box to open the box to get the keys and at this place you were supposed to search around in the back of one of three different Uhauls that were there for the keys. The app we were using and the emails were not telling us which truck to look in and where exactly in the back of the truck the keys would be.

Ontario P. en

Grado:

Excellent service. I needed the truck for an additional day and had no problem.

james P. en

Grado:

El cliente no dejó un comentario.

aubrey N. en

Grado:

El cliente no dejó un comentario.

John N. en

Grado:

El cliente no dejó un comentario.

al L. en

Grado:

Arrived to drop off truck, no one there. Note on window said back in 30 minutes. Called number on the window but, couldn't leave message due to mailbox full.....waited almost 40 minutes and finally called U-Haul online. They were very helpful & assisted me in returning truck to Owensboro, Ky. This location is a bad reflection on U-Haul.

Leslie L. en

Grado:

truck was in poor condition. the steering had a great deal o play, the suspension was poor and the exhaust was extremely loud.

james P. en

Grado:

El cliente no dejó un comentario.

james P. en

Grado:

El cliente no dejó un comentario.

Dennis B. en

Grado:

El cliente no dejó un comentario.

Teresa S. en

Grado:

El cliente no dejó un comentario.

Elizabeth M. en

Grado:

The dollie’s and furniture pads I ordered were not in the truck. Made the move very difficult.

Mark F. en

Grado:

Extremely helpful and very friendly!

michael S. en

Grado:

El cliente no dejó un comentario.

Payton M. en

Grado:

El cliente no dejó un comentario.

DIANA M. en

Grado:

El cliente no dejó un comentario.

DENISE K. en

Grado:

El cliente no dejó un comentario.

dennis M. en

Grado:

Very friendly and helpful

David H. en

Grado:

Everything went well no need for change

Jonathan T. en

Grado:

Great interaction and conversation with the rep at the return location. If I chose uhaul again I would definitely come back here.

dennis S. en

Grado:

El cliente no dejó un comentario.

DEREK C. en

Grado:

The Cartraxx location was a very friendly place to pick up from. The service was great and professional and the truck was super clean. Would use this location again!

james P. en

Grado:

El cliente no dejó un comentario.

jeff W. en

Grado:

The uhaul had a terrible exhaust leak, smelled of stale cigarette smoke and couldn't get a 17 ft because they no longer exist in our area. So I had to settle for a 15 ft for the same price. There is know where to opt out of the insurance online and wasn't offered when picked up. I have used uhaul several times in the past few years but can't say they will be top of my list any longer!

Ronnie C. en

Grado:

Very friendly and helpful.

William C. en

Grado:

The lady was really nice and helpful. Would recommend this location because of her.

Rebecca M. en

Grado:

El cliente no dejó un comentario.

Stacee D. en

Grado:

El cliente no dejó un comentario.

james P. en

Grado:

El cliente no dejó un comentario.

gary H. en

Grado:

El cliente no dejó un comentario.

james P. en

Grado:

El cliente no dejó un comentario.

james P. en

Grado:

El cliente no dejó un comentario.

MARY G. en

Grado:

El cliente no dejó un comentario.

timothy L. en

Grado:

Great location to rent Uhauls. Good and clean equipment. Friendly staff.

sam V. en

Grado:

El cliente no dejó un comentario.

Garry S. en

Grado:

El cliente no dejó un comentario.

Garry S. en

Grado:

Overall experience was great.

Sherry G. en

Grado:

El cliente no dejó un comentario.

donald S. en

Grado:

They need to be better prepared there printer didn’t work so no papers for the rental had to wait to get email from uhaul

paul D. en

Grado:

I had a great experience except for the computer system they are saddled with. I spent an hour over 2 days getting set up. 30-40 minutes the first time to set up the rental and then another 30 minutes the day of pick up. Screens that froze, they type of car I hauled not in the menu, long phone call to CSR, a credit card terminal that takes apple pay but then rejects it. smh Thank goodness your contractors are very good at keeping customers happy. Great car hauler btw. Towed it without any issues.

sandra T. en

Grado:

El cliente no dejó un comentario.

Mike B. en

Grado:

No instructions were given on where to locate the trailer when the office is closed. I just had to back up in an open spot and detach trailer and hope it was OK.

jeremy R. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

El cliente no dejó un comentario.

zachary B. en

Grado:

El cliente no dejó un comentario.

Christopher F. en

Grado:

El cliente no dejó un comentario.

Donna H. en

Grado:

The owner of franchise went above and beyond to help me in a very stressful situation.

george S. en

Grado:

El cliente no dejó un comentario.

karolyn P. en

Grado:

Give customer correct amount of time with rental agreement. Only was able to keep truck for 16 hours.

Morgan F. en

Grado:

El cliente no dejó un comentario.

david T. en

Grado:

I've rented a trailer from them before - good folks to work with.

Ermon H. en

Grado:

The owner was very friendly and helpful. Easy experience.

james P. en

Grado:

El cliente no dejó un comentario.

FREDDIE S. en

Grado:

El cliente no dejó un comentario.

Dirk H. en

Grado:

El cliente no dejó un comentario.

James J. en

Grado:

El cliente no dejó un comentario.

RICH J. en

Grado:

Good people

GAYE R. en

Grado:

El cliente no dejó un comentario.

Jerry A. en

Grado:

El cliente no dejó un comentario.

Brett M. en

Grado:

El cliente no dejó un comentario.

CHRIS G. en

Grado:

El cliente no dejó un comentario.

james P. en

Grado:

Very friendly

cathryn H. en

Grado:

Charged us for fuel after we filled it back where it was when we got it . .... very dirty truck .

KELLY W. en

Grado:

Great Job!

Stephanie A. en

Grado:

Everything was great. I will use them again if I need it. The attendant was very nice and helpful.

JAMES P. en

Grado:

Best in town!

JAMES P. en

Grado:

Fast and friendly! Always have clean dependable trucks and trailers!

JAMES P. en

Grado:

Great service at this location!

Martha W. en

Grado:

The lot was too small had much difficulty parking a 26 foot truck there. Need a larger more secure area to drop off.

Christopher R. en

Grado:

Best customer service I've experienced in a while. They were genuinely friendly and helpful.

Phyllis D. en

Grado:

El cliente no dejó un comentario.

MICHAEL B. en

Grado:

El cliente no dejó un comentario.

alicia P. en

Grado:

El cliente no dejó un comentario.

Jane M. en

Grado:

El cliente no dejó un comentario.