Customer Reviews for Carolina Monument Company
(U-Haul Neighborhood Dealer)

343 comentarios

805 Hwy 28 Byp   Anderson, SC 29624

(864) 224-7135

Horario de oficina

  • Mon-Fri: 9 am–5 pm
  • Sáb.: 10 a. m. - 2 p. m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(864) 224-7135

805 Hwy 28 Byp
Anderson, SC 29624

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am–5 pm
  • Sáb.: 10 a. m. - 2 p. m.
  • Sun: Closed
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very easy and organizeI

JENNIFER D 
Clasificación:
4.0

El cliente no dejó un comentario.

TYRON S 
Clasificación:
4.0

Rental agent 5 stars but as for breaking down and having to wait 5 hours and being charged full price for the day i spent waiting was uncalled for when you sign the agreement of getting these rentals is that they are in working order breaking down not even and hour after picking it up and then waiting 5 hours on the road for a tow truck and being changed for full price for the day I was broken down for a one day rental I had to wait till the next day and got charged again so I got charged for a day I couldn't use and charged again

LARRY C 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD C 
Clasificación:
5.0

Trudy was very competent and customer service friendly, thank you 🙏

PAUL T 
Clasificación:
5.0

Always a friendly and easy place to get the truck from. Well maintained equipment.

TINA T 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE C 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY T 
Clasificación:
4.0

The second question realistically has a Yes and a No answer. The truck was clean; no problems a that point. The brakes need to be adjusted. They work, but pedal has to travel more than desirable for them to engage. Customer service was quite good.

JAMES P 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIGIDO P 
Clasificación:
3.0

I did not receive my ordered tools, a dolly and blankets. In future, create a way at the end of an exchange to input that things were missing so that when a customer does not receive these things they aren't still charged

Karsen B 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S 
Clasificación:
4.0

Fix air conditioning in the truck cab

ROBERT B 
Clasificación:
3.0

Randy Raines is a nice man. I had no problem at this location. I did have problems at two other U-haul locations in the area, which is how I ended up at his location.

DANIEL S 
Clasificación:
5.0

El cliente no dejó un comentario.

TOWANA O 
Clasificación:
5.0

El cliente no dejó un comentario.

TRUDY G 
Clasificación:
5.0

The attendant on hand was extremely nice.

JAMIE B 
Clasificación:
5.0

Very friendly helpful person helped me get everything attached.

TONY C 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY H 
Clasificación:
4.0

It was a Sunday drop off. Facility was closed so I cannot make a comment or rating.

SCOTT H 
Clasificación:
5.0

Trudy was extremely nice and helpful

DAVID D 
Clasificación:
3.0

The location was neat and well kept, it is just an old building but seemed safe. The lady was very nice and knew what she was doing. I was very satisfied. The average rating is because of the building, not the service. The service was 5 star.

Judith D 
Clasificación:
5.0

El cliente no dejó un comentario.

BORIS S 
Clasificación:
5.0

I found this location myself after having a reservation at another store for a 10 foot truck at 8am. NO TRUCK WAS RESERVED FOR ME AND THE LOCATION OPENED AT 10AM! THEREFORE I'M PISSED BEYOND BELIEF THAT I HAD TO FIND A TRUCK LAST MINUTE MYSELF AND HAD TO GET A 15 FOOT TRUCK, WRECKING MY BUDGET FOR MOVING!!!!! I WILL THINK TWICE BEFORE RENTING FROM UHAUL AGAIN AND WILL MOST LIKELY USE ENTERPRISE TRUCK NEXT TIME. THANKS FOR SCREWING UP MY MOVE.

TRACY H 
Clasificación:
3.0

El cliente no dejó un comentario.

GREGORY M 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDSAY S 
Clasificación:
5.0

it was a great experience

DEREK W 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRILL M 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY W 
Clasificación:
3.0

I didn't like that there was no one available when I returned the truck. I was forced to download the app to avoid a charge.

TINA T 
Clasificación:
4.0

Make sure you are correctly charged for equipment. I cannot stress enough to get insurance on all uhaul trucks and vehicle towing equipment!!

Felicia W 
Clasificación:
5.0

Thank you for your service!

BORIS S 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL P 
Clasificación:
5.0

T he manager was very nice and helpful, equipment was good, no problems

MARK S 
Clasificación:
5.0

The truck was clean and the owner came in early to meet me for our rental. Thanks for making our moving experience smooth! The truck was the perfect size for our needs.

JILL L 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L 
Clasificación:
4.0

El cliente no dejó un comentario.

STACCEY B 
Clasificación:
5.0

The lady who I delt with was fantastic. Great experience thanks to her.

MARY C 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant M 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA W 
Clasificación:
5.0

El cliente no dejó un comentario.

STAN H 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID M 
Clasificación:
4.0

El cliente no dejó un comentario.

william b 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore J 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey E 
Clasificación:
3.0

I self serviced the drop off since it was after hours. There were a few spaces to back the trailer into with little difficulty. The location was well lit in the dark so visibility was very good.

Licia M 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia P 
Clasificación:
3.0

The original location I rented my truck at was not there so I was forced to go to a 2nd location 30 minutes away where the truck was apparently at. When I got there, I couldn't even pick it up. Even after being on the phone for over 30 minutes with 3 different people with the Uhaul company, no one could help me. I gave up and abandon that location and stumbled upon this location where she actually was able to help me out. Even though I didn't get the size truck I wanted, at least I was able to get a truck. It took 2 hours for me to obtain a truck overall.

Taylor H 
Clasificación:
5.0

El cliente no dejó un comentario.

Mustafa S 
Clasificación:
3.0

Small lot old building

Kevin K 
Clasificación:
5.0

The lady was very nice and professional and they did have a busy day but she still very kind. This was my first time using a u-haul and she showed me how to work the ramp and everything else. I was very happy and I will say confident using the truck. I will use them again. Thank u very much, I don't know the lady name but I really appreciate it.

Clarissa F 
Clasificación:
4.0

El cliente no dejó un comentario.

David D 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheryl T 
Clasificación:
4.0

Have a place on here so we can check the truck back in.

Larry H 
Clasificación:
3.0

Truck was nasty windshield dirty

Lacy N 
Clasificación:
5.0

I have no comments

David C 
Clasificación:
5.0

Not. A. Thing she was very helpful she could have been no better. I would recommend anyone. To go to that. Location. And rent a U-Haul

carol h 
Clasificación:
5.0

The personnel who checked the truck and the trailer out for me was very helpful.

Remy D 
Clasificación:
5.0

Great customer service! Before I dropped off the truck and the trailer I called and the person who's in charge of this location drove from her house to check out the UHAUL truck and trailer for me.

Remy D 
Clasificación:
3.0

Computer system was very slow leading to a 30 minute wait for customer ahead to complete his rental.

Kevin K 
Clasificación:
5.0

The drop off location was closed.

Patrick L 
Clasificación:
2.0

El cliente no dejó un comentario.

scott q 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L 
Clasificación:
5.0

El cliente no dejó un comentario.

Brant M 
Clasificación:
3.0

Door was VERY difficult to get opened - before we even loaded and transported our stuff! This equipment should be checked and maintained.

William C 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike O 
Clasificación:
5.0

Very easy to turn in.

Robert B 
Clasificación:
5.0

Very good service. Only store in the area that had the equipment for my needs.

John S 
Clasificación:
5.0

Gracias

Ed H 
Clasificación:
5.0

Excellent customer friendly location.

Richard H 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike O 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie g 
Clasificación:
5.0

El cliente no dejó un comentario.

Arkadiy P 
Clasificación:
4.0

The gentleman was very nice and easy to deal with.

Brian G 
Clasificación:
5.0

Randy and his employees are always the best. They always make it a great and easy experience.

Brandon M 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve A 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie C 
Clasificación:
5.0

Great place to return truck. Man was very friendly and knowledgeable. Will hughly recommend this place

Debbie B 
Clasificación:
5.0

This location did an amazing job!!!! I will be back.

DEMETRIAS F 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy J 
Clasificación:
5.0

All great

MARSHALL S 
Clasificación:
5.0

Everything was good

virgil m 
Clasificación:
4.0

Replace ceiling tiles , stained very badly. Fix pot holes . Otherwise very room to return equipment.

Jerry S 
Clasificación:
5.0

El cliente no dejó un comentario.

jaimeson u 
Clasificación:
5.0

Randy was awesome and very helpful! I will recommend this location and Randy for anyone that needs to move anything to anywhere…great job and awesome people!

Keith M 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy L 
Clasificación:
5.0

All is well

Cameron H 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike A 
Clasificación:
3.0

El cliente no dejó un comentario.

Alisha H 
Clasificación:
1.0

The vehicle was not clean at all, and I had to clean the windows to be able to see out properly. I was also overcharged a day. I have reached out to. Carolina monument company and have been told that the manager is going to issue a refund but this has not happened. I don't mind that the vehicle was not clean but I don't appreciate being overcharged and having to beg for a refund that apparently I am not going to see.

Connie M 
Clasificación:
5.0

La atencion y todo lo demas es perfecto

luis l 
Clasificación:
3.0

El cliente no dejó un comentario.

Randolph F 
Clasificación:
5.0

Nothing. Everything was great. The man I dealt with was awesome. I will use him again for sure.

Don C 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H 
No se han enviado comentarios para esta ubicación.

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