El cliente no dejó un comentario.Jaiden B.
Customer Reviews for Capistrano Self Storage
(Distribuidor de U-Haul del vecindario)
El Paso, TX 79935
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 10 a. m. - 4 p. m.
- 10/20/2021: 11:00 a. m. - 5:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LACEY O.
Location sent to us wasn't the correct location. FIX IT! Once we found the correct location all went well. Nice truck. Didn't have any trouble at all. Thanks.Charles O.
El cliente no dejó un comentario.Michael S.
The lication was conveniently located and the online retuen process worked great. Not recommended for in-person service.Johnny M.
Awesome customer care. Mr Lorenzo was very friendly and helpful.ivan E.
Everything turn up as expected. Thank you Uhaul members for taking care of our moving needs.Rogelio C.
The location people were no where to be found. They don't answer their phones. I checked in online and then the lo ation said i stold the trailer. They charged me $100 more than i was quoted. I have tried several times to contact them due to the overcharge and left messages with no call backs. I do not recommend renting from this locationAiden M.
Excellent positive super fast customer service.Jose M.
El cliente no dejó un comentario.Ana M.
Location was kind of hidden, and during my return at mid day, no one was on sight to give me direction. Direction such as where the truck and trailer should be parked. I ended up parking on my own after walking the property over twice, seeking the attendant's direction. so I ended up leaving the truck and vehicle hauler on the side of the car wash, and hopefully out of the way.BRUCE W.
El cliente no dejó un comentario.Manuel R.
Lorenzo contacted me via text and we were able to communicate effectively great guy!JOSEF HONG DUK K.
El cliente no dejó un comentario.RAMONA C.
Excellent serviceALEXANDRA C.
The service was excellent!!!!Julio N.
El cliente no dejó un comentario.Damond B.
El cliente no dejó un comentario.anthony G.
El cliente no dejó un comentario.Markie R.
El cliente no dejó un comentario.Sean M.
El cliente no dejó un comentario.EDUARDO H.
El cliente no dejó un comentario.Raul R.
El cliente no dejó un comentario.Marissa A.
El cliente no dejó un comentario.Valerio R.
Everything was fine , but there was no dolly included , so we need it to buy one.rosa R.
El cliente no dejó un comentario.Alberto G.
El cliente no dejó un comentario.jennifer A.
El cliente no dejó un comentario.Emma B.
El cliente no dejó un comentario.Cesar A V.
El cliente no dejó un comentario.Avriel R.
El cliente no dejó un comentario.MIGUEL Q.
El cliente no dejó un comentario.ANA O.
No signage on where to park. Location was "open" but couldn't find anyone. A written sign on door said "in back"Amanda T.
El cliente no dejó un comentario.WALTER R.
Radio didn't work well . I turned in the uhaul after 2 days sans was charged 3Jesus A.
El cliente no dejó un comentario.Henry C.
El cliente no dejó un comentario.EDWARD B.
El cliente no dejó un comentario.Joshua B.
See previous review m. Excellent, very professional organization.STEVEN B.
Very professional and accommodating location was able to take all my items for turn-in as soon as I was finished unloading everything. No assistance was needed at this location, Lorenzo took care of everything. I literally pulled up and dropped off my equipment and vehicles in 2 minutes. Phenomenal service from a professional business. Gracias.Steven B.
Everything is good. Great customer serviceWilfredo S.
El cliente no dejó un comentario.Jana F.
There was never an inspection done with me prior to leaving. Very unprofessional business atmosphere.Derek L.
No complaints, place was easy access & very friendlyEdward B.
everything was great.angelica O.
El cliente no dejó un comentario.Jazmyn A.
El cliente no dejó un comentario.Ray M.
Mr. Diaz was above and beyond helpful with finding us storage. We will definitely use his facility again, if need be.Elizabeth M.
Nothing. Lorenzo was polite, professional and communicative. I very much appreciated how promptly he responded to phone calls and text messages.Marissa R.
Some of your CS agents dont want to try to really help youJorge L.
They helped me out alot. Very grateful. Great location and customer service.Raul G.
El cliente no dejó un comentario.Albert A.
El cliente no dejó un comentario.Arnulfo G.
El cliente no dejó un comentario.Ricardo M.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.Israel G.
Was hard to findgary C.
I was driving in from out of town to pick up my furniture and move to my new home, well the day off the guy calls and asked if I was gonna cancel. When I asked him why I would cancel he replied with â€œoh no it's just customary for us to call and ask,â€ later I found out he was trying to be gone by 4pm and I was probably the only person standing in between him and apt he weekend. Well on the drive home I found out I was given a truck with a windshield littered with the remains of hundreds of dead bugs, no big deal except for at sunrise the glare is bad enough let alone a dirty windshield. Later on in my journey it started to rain, I though oh great the bugs will be washed off, well I turned on the wipers and found that one of the wiper blades was falling apartâ€¦ all in all not the best experience I've had with uhaul.Steven G.
El cliente no dejó un comentario.Fabiola I.
Extraordinario servicio al clienteEdith S.
I am very grateful to Mr, Diaz for his wonderful services he provided to me. I really needed a u haul since it was an unexpected move. He went out of his way to make sure I had a truck available for that day. At the time he did not have any storage units available. I had shared with him that I had already tried 5 different places and I needed to move out my mom's things in 2 days . He took it upon himself to make a couple of calls and found a unit for me. I highly recommend this location. If he is not there he will get back to you immediately. Thank you again Mr. Diaz.mary Z.
El cliente no dejó un comentario.MITCHELL M.
El cliente no dejó un comentario.VICTOR S.
El cliente no dejó un comentario.jeff O.
Unprofessional. Would rather text then answer a call. I kept trying to call because they forgot my dollie. Never answered but would text me. Then I asked if I can go back and pick it up he said he wasn't there. Not responsive, had to text him like 5 times before getting a reply.Danielle C.
El cliente no dejó un comentario.Liliana B.
El cliente no dejó un comentario.Martha G.
El cliente no dejó un comentario.Kenny W.
El cliente no dejó un comentario.Amanda B.
Truck had a flat tire. Was given to us like that.Jose F.
El cliente no dejó un comentario.ERICA A.
Lorenzo was very knowledgeable and efficient. I thank him for his assistance.RAUL M.
Great customer service and the equipment worked fineEdwin M.
El cliente no dejó un comentario.Emmanuel Q.
El cliente no dejó un comentario.Pat W.
Mgs on duty was extremely helpful. Had me on my way in no time.TOMAS W.
The service we received was exceptional. We were very pleased with service.ELIZABETH B.
El cliente no dejó un comentario.Orlando F.
El cliente no dejó un comentario.JOHN F.
El cliente no dejó un comentario.Antonio P.
El cliente no dejó un comentario.Cole G.
I had a great time at this location, the person that helped me was very friendly and professional. The transaction was very fast. Will do business at this location again for sure.Eddie S.
The gentleman that helped me went above and beyond. I wasn't prepared to transport my son's car to another state, however when I placed my reservation the location was closing. He called me directly and said he would wait for me then when I got there I didn't have a hitch so he directed me to the closest auto parts store then he installed the hitch and the dolly and wished me safe travels. I would definitely recommend this location!lisa M.
El cliente no dejó un comentario.JosÃ© D.
Lorenzo was very accommodating! Helpful and respectful. I would recommend him to anyone.Nick G.
El cliente no dejó un comentario.Enrique Q.
El cliente no dejó un comentario.Jasmine C.
I'm still waiting for my $100.00 credit from the last time I rented a truck in early October 2020Joe D.
El cliente no dejó un comentario.Danny R.
need parking for the big uhaul truckStep B.
Great place, covenant, keep up the good work.Alex G.
El cliente no dejó un comentario.Jack W.
El cliente no dejó un comentario.Dale B.
El cliente no dejó un comentario.Aaron A.
El cliente no dejó un comentario.Mario E.
Have truck checked in and readtRoberto H.
El cliente no dejó un comentario.Curtis B.
El cliente no dejó un comentario.Lauryn H.