Customer Reviews for CKL Logistic Transport LLC
(U-Haul Neighborhood Dealer)

Rating:

1.0

It was a small, fire ant infested lot (yes, I understand it’s the south, ants aplenty) with a shanty of a shack, no one manning the place (you can have a human there for an extra fee) in what seems a questionable neighborhood. While quickly taking the required photos and electronically getting the combination to the lock for the key my shoes and legs became completely infested with the aforementioned fire ants. The resulting bites were so bad I couldn’t complete my day and are still causing sleepless, itching nights. I ended up having to extend the rental an additional day. The rental itself was shaky, the ignition wouldn’t release the key without a fight, and it made noises which made me wonder if I was going to be left by the side of the road with an inoperable heap. This experience has left a horrendous taste. My rental needs in the future will be met by your competitors

Rating:

4.0

Cedric was my U-Haul representative and he was fantastic. Very helpful and patient.

Rating:

1.0

Not a real location. In the ghetto, took forever to get me on the road. I had U-Haul packed quicker than it took me to get the U-Haul. Had it been a legit office I probably wouldn’t have had issues. Also tell me why I was charged an additional 20$ for drop off convenience when the store wasn’t open at 9:15 am when I needed to return the truck by. Overall ridiculous I will never use U-Haul again. I’ve moved 8 times and always was a U-Haul customer but never again.