Customer Reviews for C Hemrick Enterprises
(U-Haul Neighborhood Dealer)

591 comentarios

10 Franklin Rd   Newnan, GA 30263
(Near Peach Tree Reg Hos)

(770) 502-9681

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(770) 502-9681

10 Franklin Rd
Newnan, GA 30263
(Near Peach Tree Reg Hos)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Truck was filthy, dollies weren't there, mileage was not correct (which resulted in me being incorrectly charged $200 more!!!!)

Jeff E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Eugene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck C. 
Clasificación:
1.0

We had to jump off the truck due to a dead battery, it took over an hour to get drop box code. We paid for hand truck that was not in the truck. It was all terrible.

Alvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
3.0

The location had the vehicle but I couldn't physically get it. Stop using lock boxes and have a dedicated office. Took me over an hour to get the vehicle at this location because of the damn lockbox and no physical person. Eventually the owner/manager came out to help. Even the owner hates the lock box. Should have 8 but only has 1.

Dan B. 
Clasificación:
2.0

I made my reservation with inside pickup that included an appliance dolly and furniture pads. The people at this location would not help me. They said I had to use the phone checkin process and they didn't have the appliance dolly or pads. They were useless when it came to this uhaul reservation. The uhaul person on the phone was very helpful and stayed with me while I completed the process. This location needs to be de-authorized as a uhaul dealer. They provided no value to uhaul or me as a customer.

Tom M. 
Clasificación:
1.0

very rude

peter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOIS M. 
Clasificación:
3.0

Did checkin and paid before I got there so I wouldn't have to wait. No internet so she couldn't verify my rental, had to wait from her to call another location

Richard J. 
Clasificación:
3.0

Be more specific about how many miles you receive with a one way. I thought it meant that I'd drop it off on this one way location not on miles. So naturally I was over the mileage.91.00 hit to my budget. Will never use this company again!

Ginger W. 
Clasificación:
3.0

Mileage was not tracked correctly and I'm being over charged.

Whitney H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Coweta E. 
Clasificación:
5.0

Always a pleasure doing business with Hemricks!!

coweta E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Coweta E. 
Clasificación:
5.0

Hemricks is great, highly recommend

Coweta E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Coweta E. 
Clasificación:
5.0

El cliente no dejó un comentario.

VARICK G. 
Clasificación:
2.0

When I arrived they told me the truck was on hold and couldn't get in touch with regional manager to rent the truck. So I needed to call 1-800 uhaul. This is after I had spent 25 minutes on the phone with 1-800 uhaul The day before to confirm the truck. After waiting about 30 minutes they finally let us have the truck. It was a very stressful experience!

traci S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Blane N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra Y. 
Clasificación:
2.0

Have the trailer that someone reserved on the lot. Blaming the customer for "grabbing the wrong trailer" isnt very condusive to business when reservations were made prior for a different trailer.

Nathan A. 
Clasificación:
2.0

The place I picked up the truck was a crowded busy gas station/grocery store/restaurant/uhaul dealer. There is a legit UHaul dealer right next door that would've been easier to deal with.

Mitzi B. 
Clasificación:
3.0

They didn't know what they were doing!

richard R. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
2.0

Had to hook up trailer myself. No one even checked to see if the lights were working. Wasn't given U-Haul contact information in event of emergency and you guessed it - I had a blowout on the trailer tire in the middle of no where and had to buy a tire from a small tire store that charged too much.

Wayne E. 
Clasificación:
2.0

There was no uhaul sign outside this convenience store but there was a uhaul sign next door at a storage space, which was confusing. The manager was unable to do a walk around review of the trailer with me as a 2nd uhaul customer arrived as well as all the convenience store customers kept her from leaving the store. So I had to figure out how to attach it myself. Had I been informed this place wasn't a dedicated uhaul location, I would have chosen to drive a little further to a different location.

Stephen Z. 
Clasificación:
3.0

I have used this place twice, and maybe I just got a bad truck but it was disgusting. The door kept jamming, the ramp was jammed and hard to use, and the inside was sticky and was gross.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE H. 
Clasificación:
5.0

Customer service was great!

Franklin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ahmad E. 
Clasificación:
2.0

Walked around site looking for the check in person, equipment out back but you have to go up front around the hair salon into a convenient store and ask around for help. I Put up with the grouchy lady that acted as if I was bothering her. I had my confirmation number out and ready because I already set everything up beforehand over the phone with customer service the prior day..,but that wasn't good enough. I had to go all through it again? The whole process at this site took way too Long.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

john J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
2.0

It was dark and really hard to find the drop box for the key. We finally just slipped it in the mail slot in the door.

Tony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy A. 
Clasificación:
3.0

Hard to find location. Too many rental locations in one place - and this one is hidden. Rental units are getting to the point of needing to be updated. Renting on the phone app took longer than an adviser doing the rental inspection process themselves. Despite to process and location - the rental was a perfect idea and will continue to use U-Haul in the future.

Tyler S. 
Clasificación:
2.0

The person working this drop if was impersonal & did not seem to know what he was doing.

Lena W. 
Clasificación:
5.0

The website is far from user friendly. I had to enter my information 5 times before it finally went through. It was extremely frustrating and almost made me go with Penske.

Howard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy G. 
Clasificación:
5.0

Good value for the money

chuck S. 
Clasificación:
5.0

Excellent customer service with a very fast check in. As a plus, this site is also a convenience store/gas station so it's easy fill up

Craig W. 
Clasificación:
5.0

Personal amable

COWETA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

COWETA E. 
Clasificación:
5.0

Great customer service!!

COWETA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernie R. 
Clasificación:
5.0

How about a 10% military discount for all active duty and retired military personnel.

Donald P. 
Clasificación:
5.0

Everything was as expected

WILLIE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jimmy B. 
Clasificación:
3.0

Only break and directional lights worked. Location co-located with grocery store; clerk kept leaving UHAUL counter to go and check out individuals purchasing groceries, despite another cashier. Made for a very long rental process.

Nicholas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

kristin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia B. 
Clasificación:
1.0

I've rented from them twice in 3 weeks. The employees are not good at using their computer system. It took 35-45 minutes BOTH times to get a truck, and I had paid for everything beforehand.

Tony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth H. 
Clasificación:
2.0

We didn't rent there we had to go to another location because they didn't have one and this was not original location. Original location was EZ wheels in Newnan Georgia but after 2 hours wait and finally calling customer service the modified our reservation and sent us somewhere else. This was not a pleasant expierience. I would probably not do it again.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ava B. 
Clasificación:
2.0

Price did not match the website quote. I will not use UHaul or Hemrick's again.

T R G. 
Clasificación:
5.0

The lady that chevked me in for my reservation was excellent. Think her name was Tonya Fisher. My drop off location was a dream. Two thumbs up for both.

SUE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

tim T. 
Clasificación:
3.0

The employee who helped us was very kind and knowledgeable. After signing the paperwork we went to look at the truck and it was not cleaned out. The employee took care of that. We were told to ask if we dropped the truck off early if we would get a refund for the day we didn't use it. None was given from the Johns Island U-Haul.

alan G. 
Clasificación:
5.0

Allow for the emailed/texted link with info for identifying damage too remain active longer.

Warren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

eddie P. 
Clasificación:
5.0

Wonderful staff. Really helpful.

steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted P. 
Clasificación:
3.0

I paid cash for my remaining balance & it still charged my credit card!!!! Reiterate to your workers to pay attention!!!!!

Shanda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystal B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
1.0

This was the 3rd location I was sent to. The first wouldn't rent me the truck they have. I was sent via email to the second location (10 JEFFERSON rd, NEWNAN, GA) and when I arrived, via Uber, I was told that the only 26' truck they had did not run well. The location agent told me he tried to call but it was an old number. There was no email sent. The third location I went to the only truck they had was dirty inside and out. The back was open when we arrived at the truck and there was spilled beer in the cargo area and what looked like puke. The truck only had 3/8 tank of fuel and the agent there did not know how to use the computer so the check out process was really long. The entire experience with U-haul minus the return in Rockledge FL was horrible. I won't be quick to rent again.

CHRISTOPHER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake L. 
Clasificación:
1.0

I made a reservation at C. Hemricks in Newman to pick up a 6 x 12 utility trailer to assist with our last leg of a move. When we got to the location to pick up the trailer, they didn't have any their lot. We settled for the enclosed but when we started to hook it up, they didn't even have adapters to use or to purchase. We left with a trailer that had no turn signals or brake lights. We had to waste precious time and resources following the trailer in our second personal vehicle so we didn't cause any accidents due to not having brake lights or turn signals. I will never do business with this location again. They should not be allowed to have a U-haul service counter. They have no idea what they are doing. I am very disappointed in my experience with U-haul this time.

Randi H. 
Clasificación:
5.0

Rented a 6 x 12 trailer to pull 100 miles away and back to move my son from college. Trailer was ready when I arrived, clean, good tires, pulled straight and true with no issues. C Hemrick Enterprises helped me immediately with the transaction although I had created the reservation online. Super service!

Jeffrey W. 
Clasificación:
5.0

Great service.

richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
4.0

Train the Sunday employees on how to return a rental truck. It was still faster and easier then returning via cell phone.

Joe B. 
Clasificación:
4.0

This location is one business away from another U-Haul location. It's easy to confuse which is the return location.

Joe B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Spencer L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat P. 
Clasificación:
4.0

Everything was good.

Spencer L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vance Z. 
Clasificación:
4.0

Make sure you have the trucks you say you have and have it ready to go.

jamie F. 
Clasificación:
3.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suk B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janiey B. 
Clasificación:
5.0

Everything was great ! The Lady who rented to us was an Amazing

Kara C. 
Clasificación:
2.0

Very disappointed location has no one capable of assistance to connect or disconnect equipment. Had to get help from other customers. Rental for optional second day was not what I was quoted by staff when I picked unit up. From now own I'll fine another provider to rent from.

David M. 
Clasificación:
2.0

El cliente no dejó un comentario.

christina W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
No se han enviado comentarios para esta ubicación.

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