Customer Reviews for C Hemrick Enterprises
(U-Haul Neighborhood Dealer)

10 Franklin Rd   Newnan, GA 30263
(Near Peach Tree Reg Hos)

(770) 502-9681

Location Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(770) 502-9681

10 Franklin Rd
Newnan, GA 30263
(Near Peach Tree Reg Hos)

Services at this Location:

Location Hours

  • Mon-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
3.0

Be more specific about how many miles you receive with a one way. I thought it meant that I'd drop it off on this one way location not on miles. So naturally I was over the mileage.91.00 hit to my budget. Will never use this company again!

Ginger W. 
Rating:
3.0

Mileage was not tracked correctly and I'm being over charged.

Whitney H. 
Rating:
5.0

Customer did not leave a comment.

BRYAN T. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Coweta E. 
Rating:
5.0

Always a pleasure doing business with Hemricks!!

coweta E. 
Rating:
5.0

Customer did not leave a comment.

Coweta E. 
Rating:
5.0

Hemricks is great, highly recommend

Coweta E. 
Rating:
5.0

Customer did not leave a comment.

Coweta E. 
Rating:
5.0

Customer did not leave a comment.

VARICK G. 
Rating:
2.0

When I arrived they told me the truck was on hold and couldn't get in touch with regional manager to rent the truck. So I needed to call 1-800 uhaul. This is after I had spent 25 minutes on the phone with 1-800 uhaul The day before to confirm the truck. After waiting about 30 minutes they finally let us have the truck. It was a very stressful experience!

traci S. 
Rating:
2.0

Customer did not leave a comment.

Blane N. 
Rating:
5.0

Customer did not leave a comment.

Sandra Y. 
Rating:
2.0

Have the trailer that someone reserved on the lot. Blaming the customer for "grabbing the wrong trailer" isnt very condusive to business when reservations were made prior for a different trailer.

Nathan A. 
Rating:
2.0

The place I picked up the truck was a crowded busy gas station/grocery store/restaurant/uhaul dealer. There is a legit UHaul dealer right next door that would've been easier to deal with.

Mitzi B. 
Rating:
3.0

They didn't know what they were doing!

richard R. 
Rating:
4.0

Customer did not leave a comment.

PATRICK W. 
Rating:
3.0

Customer did not leave a comment.

Julie A. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
2.0

Had to hook up trailer myself. No one even checked to see if the lights were working. Wasn't given U-Haul contact information in event of emergency and you guessed it - I had a blowout on the trailer tire in the middle of no where and had to buy a tire from a small tire store that charged too much.

Wayne E. 
Rating:
2.0

There was no uhaul sign outside this convenience store but there was a uhaul sign next door at a storage space, which was confusing. The manager was unable to do a walk around review of the trailer with me as a 2nd uhaul customer arrived as well as all the convenience store customers kept her from leaving the store. So I had to figure out how to attach it myself. Had I been informed this place wasn't a dedicated uhaul location, I would have chosen to drive a little further to a different location.

Stephen Z. 
Rating:
3.0

I have used this place twice, and maybe I just got a bad truck but it was disgusting. The door kept jamming, the ramp was jammed and hard to use, and the inside was sticky and was gross.

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

Tracy S. 
Rating:
5.0

Customer did not leave a comment.

RENEE H. 
Rating:
5.0

Customer service was great!

Franklin B. 
Rating:
5.0

Customer did not leave a comment.

Cathy S. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Customer did not leave a comment.

Ahmad E. 
Rating:
2.0

Walked around site looking for the check in person, equipment out back but you have to go up front around the hair salon into a convenient store and ask around for help. I Put up with the grouchy lady that acted as if I was bothering her. I had my confirmation number out and ready because I already set everything up beforehand over the phone with customer service the prior day..,but that wasn't good enough. I had to go all through it again? The whole process at this site took way too Long.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

john J. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
2.0

It was dark and really hard to find the drop box for the key. We finally just slipped it in the mail slot in the door.

Tony H. 
Rating:
5.0

Customer did not leave a comment.

Nancy A. 
Rating:
3.0

Hard to find location. Too many rental locations in one place - and this one is hidden. Rental units are getting to the point of needing to be updated. Renting on the phone app took longer than an adviser doing the rental inspection process themselves. Despite to process and location - the rental was a perfect idea and will continue to use U-Haul in the future.

Tyler S. 
Rating:
2.0

The person working this drop if was impersonal & did not seem to know what he was doing.

Lena W. 
Rating:
5.0

The website is far from user friendly. I had to enter my information 5 times before it finally went through. It was extremely frustrating and almost made me go with Penske.

Howard S. 
Rating:
5.0

Customer did not leave a comment.

BETTY D. 
Rating:
3.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Cathy G. 
Rating:
5.0

Good value for the money

chuck S. 
Rating:
5.0

Excellent customer service with a very fast check in. As a plus, this site is also a convenience store/gas station so it's easy fill up

Craig W. 
Rating:
5.0

Friendly staff

COWETA E. 
Rating:
5.0

Customer did not leave a comment.

COWETA E. 
Rating:
5.0

Great customer service!!

COWETA E. 
Rating:
5.0

Customer did not leave a comment.

Ernie R. 
Rating:
5.0

How about a 10% military discount for all active duty and retired military personnel.

Donald P. 
Rating:
5.0

Everything was as expected

WILLIE H. 
Rating:
3.0

Customer did not leave a comment.

Jimmy B. 
Rating:
3.0

Only break and directional lights worked. Location co-located with grocery store; clerk kept leaving UHAUL counter to go and check out individuals purchasing groceries, despite another cashier. Made for a very long rental process.

Nicholas L. 
Rating:
5.0

Customer did not leave a comment.

kristin W. 
Rating:
5.0

Customer did not leave a comment.

cynthia B. 
Rating:
1.0

I've rented from them twice in 3 weeks. The employees are not good at using their computer system. It took 35-45 minutes BOTH times to get a truck, and I had paid for everything beforehand.

Tony P. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

kenneth H. 
Rating:
2.0

We didn't rent there we had to go to another location because they didn't have one and this was not original location. Original location was EZ wheels in Newnan Georgia but after 2 hours wait and finally calling customer service the modified our reservation and sent us somewhere else. This was not a pleasant expierience. I would probably not do it again.

John R. 
Rating:
4.0

Customer did not leave a comment.

ava B. 
Rating:
2.0

Price did not match the website quote. I will not use UHaul or Hemrick's again.

T R G. 
Rating:
5.0

The lady that chevked me in for my reservation was excellent. Think her name was Tonya Fisher. My drop off location was a dream. Two thumbs up for both.

SUE F. 
Rating:
4.0

Customer did not leave a comment.

tim T. 
Rating:
3.0

The employee who helped us was very kind and knowledgeable. After signing the paperwork we went to look at the truck and it was not cleaned out. The employee took care of that. We were told to ask if we dropped the truck off early if we would get a refund for the day we didn't use it. None was given from the Johns Island U-Haul.

alan G. 
Rating:
5.0

Allow for the emailed/texted link with info for identifying damage too remain active longer.

Warren M. 
Rating:
5.0

Customer did not leave a comment.

eddie P. 
Rating:
5.0

Wonderful staff. Really helpful.

steve S. 
Rating:
5.0

Customer did not leave a comment.

Ted P. 
Rating:
3.0

I paid cash for my remaining balance & it still charged my credit card!!!! Reiterate to your workers to pay attention!!!!!

Shanda T. 
Rating:
5.0

Customer did not leave a comment.

Krystal B. 
Rating:
2.0

Customer did not leave a comment.

Terry B. 
Rating:
1.0

This was the 3rd location I was sent to. The first wouldn't rent me the truck they have. I was sent via email to the second location (10 JEFFERSON rd, NEWNAN, GA) and when I arrived, via Uber, I was told that the only 26' truck they had did not run well. The location agent told me he tried to call but it was an old number. There was no email sent. The third location I went to the only truck they had was dirty inside and out. The back was open when we arrived at the truck and there was spilled beer in the cargo area and what looked like puke. The truck only had 3/8 tank of fuel and the agent there did not know how to use the computer so the check out process was really long. The entire experience with U-haul minus the return in Rockledge FL was horrible. I won't be quick to rent again.

CHRISTOPHER G. 
Rating:
5.0

Customer did not leave a comment.

Blake L. 
Rating:
1.0

I made a reservation at C. Hemricks in Newman to pick up a 6 x 12 utility trailer to assist with our last leg of a move. When we got to the location to pick up the trailer, they didn't have any their lot. We settled for the enclosed but when we started to hook it up, they didn't even have adapters to use or to purchase. We left with a trailer that had no turn signals or brake lights. We had to waste precious time and resources following the trailer in our second personal vehicle so we didn't cause any accidents due to not having brake lights or turn signals. I will never do business with this location again. They should not be allowed to have a U-haul service counter. They have no idea what they are doing. I am very disappointed in my experience with U-haul this time.

Randi H. 
Rating:
5.0

Rented a 6 x 12 trailer to pull 100 miles away and back to move my son from college. Trailer was ready when I arrived, clean, good tires, pulled straight and true with no issues. C Hemrick Enterprises helped me immediately with the transaction although I had created the reservation online. Super service!

Jeffrey W. 
Rating:
5.0

Great service.

richard C. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
4.0

Train the Sunday employees on how to return a rental truck. It was still faster and easier then returning via cell phone.

Joe B. 
Rating:
4.0

This location is one business away from another U-Haul location. It's easy to confuse which is the return location.

Joe B. 
Rating:
5.0

Customer did not leave a comment.

Pat P. 
Rating:
4.0

Customer did not leave a comment.

Spencer L. 
Rating:
5.0

Customer did not leave a comment.

Pat P. 
Rating:
4.0

Everything was good.

Spencer L. 
Rating:
3.0

Customer did not leave a comment.

Vance Z. 
Rating:
4.0

Make sure you have the trucks you say you have and have it ready to go.

jamie F. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

COLON H. 
Rating:
5.0

Customer did not leave a comment.

Suk B. 
Rating:
5.0

Customer did not leave a comment.

Janiey B. 
Rating:
5.0

Everything was great ! The Lady who rented to us was an Amazing

Kara C. 
Rating:
2.0

Very disappointed location has no one capable of assistance to connect or disconnect equipment. Had to get help from other customers. Rental for optional second day was not what I was quoted by staff when I picked unit up. From now own I'll fine another provider to rent from.

David M. 
Rating:
2.0

Customer did not leave a comment.

christina W. 
Rating:
1.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

We found both these locations excellent and pleasant staff to deal with!!!

Rating:
5.0

Customer did not leave a comment.

jerome H. 
Rating:
2.0

It takes to long to get anything done due to computer issues. It's the 21st century folks, lets get on board with modern technology and find someone who knows how to operate a computer. There is no reason anyone should have to stand in line for 45 minutes to get their vehicle processed when there are only two people there in line.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Larry D. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

everyone was very friendly and the equipment was ready when i arrived.

Patricia W. 
Rating:
5.0

Customer did not leave a comment.

Carrie H. 
Rating:
3.0

When I reserved my truck through U-Hauls website and chose hemricks as my pickup destination I was assured by Uhaul that I could rent my truck for 3 hours and would only be charged $20 plus $0.99 a gallon once I showed up to the store the owner said that no that's not possible I've never heard of that and we don't rent trucks by the hour that Uhaul only rent some by the days so I paid double to rent a truck for 3 hours. I will never use Hendrix as a U-Haul pickup place and I will be contacting the manager or owner of the store to show him my confirmation emails stating that I would pick it up for 3 hours and what I would be charged.

Carolyn W. 
Rating:
5.0

Hemricks is great

coweta E. 
Rating:
5.0

We love Hemricks

coweta E. 
No reviews have been submitted for this location.

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