Great guy stayed 15 minutes late for me to drop off the trailerChris O.
Customer Reviews for Buttermilk Pike Self Storage
(Distribuidor de U-Haul del vecindario)
Crescent Springs, KY 41017
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 3:30 p. m.
- Dom.: 9 a. m. - 12 p. m.
- 5/30/2022: 9:00 a. m. - 12:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I appreciate how friendly and helpful the whole staff was. Recommend this location to ANYONE.Jane P.
El cliente no dejó un comentario.Mary C.
Staff was extremely friendly and helpful.Lauren J.
El cliente no dejó un comentario.LISA S.
El cliente no dejó un comentario.Manuel H.
I had a great experience here. I can't think of anything to do to improve the customer experience. Keep doing what you're doing!Mark D.
El cliente no dejó un comentario.Kara K.
El cliente no dejó un comentario.Carmen C. | Overall Experience
El cliente no dejó un comentario.Brandie H.
El cliente no dejó un comentario.Richard E.
Professional and friendly. Great people!Bonnie F.
El cliente no dejó un comentario.Dennis R. | Overall Experience
Very courteous and very friendly, the only bad thing is I gave them a bad review last time cause I confused them with another location I had visited earlier! Sorry guys!! I would highly recommend THIS location..Demetris H.
El cliente no dejó un comentario.Randy F. | Overall Experience
El cliente no dejó un comentario.Lisa D. | Overall Experience
El cliente no dejó un comentario.Regina H.
Replace managementDemetris H.
The whole experience was quick, efficient, and top-notch. The staff at Buttermilk Pike Self Storage was excellent! Helpful, friendly, and efficient. They should be commended. They are A+++++. I couldn't have asked for anything better!Samuel N.
El cliente no dejó un comentario.JENNIFER G.
Excellent customer serviceANDREW P.
El cliente no dejó un comentario.MARK B.
This was my first time using an storage unit and had a wonderful experience. I felt secure all the time and I had piece of mind leaving all my belongings from my whole home for the time I was there. I would definitely recommend Buttermilk Pike Self Storage. The customer service is excellent.Milton M. | Overall Experience
El cliente no dejó un comentario.LAWRENCEDAMON J.
Very friendly. Never had an issue.Matthew I. | Overall Experience
Yes everything was clean and nice I will always come back If I need a storage or If I need to rent a U-Haul this will be the place to go Great family great people just one of the nicest place to go , Thank you so muchCalvin G. | Overall Experience
Nothing! everything was great!Aaron N.
El cliente no dejó un comentario.Sai Praneeth T.
El cliente no dejó un comentario.MANUEL H.
Everyone at Buttermilk Pike Self Storage must have graduated from the master class on customer service. From day 1 when they helped me find the right unit unit (at the best price in the tri-state area) until I no longer needed extra storage, everyone I interacted with went out of their way to ensure my total satisfaction. Friendly and helpful service is their mantra, and it is my pleasure to offer my highest recommendation for them.Aaron F. | Overall Experience
El cliente no dejó un comentario.Shannon D.
Very friendly service too.CARY L.
El cliente no dejó un comentario.BRANDON C.
Staff there was great. U-Haul app is awful. Using the app is a waste of time and is not convenient.Andrew K.
El cliente no dejó un comentario.lena M.
El cliente no dejó un comentario.Melissa T. | Overall Experience
No improvements neededLouis F.
Can and back was very muddy.Stephen K.
El cliente no dejó un comentario.Matthew Z. | Overall Experience
El cliente no dejó un comentario.Dylan K. | Overall Experience
El cliente no dejó un comentario.Jason M. | Overall Experience
From day one every one was great and easy to deal with I will definitely use this place again thanksKenneth K. | Overall Experience
Staff always were quickquickto respond and helpful with billing, payments and details of account. No issues during our time using these facilitiesEryn J. | Overall Experience
El cliente no dejó un comentario.MARJORIE H.
El cliente no dejó un comentario.CHRISTIAN W.
When I dropped off the trailer, the guy was a rude jerk.MICHAEL D.
Joe and Jesse are extremely helpful and polite!! Super great servicr.Paul C.
El cliente no dejó un comentario.ERIC M.
El cliente no dejó un comentario.Faye K.
El cliente no dejó un comentario.Shirley A.
El cliente no dejó un comentario.KENNETH K.
El cliente no dejó un comentario.GWENDOLYN S.
Congratulations on a well-run serviceJAMES G.
El cliente no dejó un comentario.Nicholas R.
El cliente no dejó un comentario.Bradley D.
El cliente no dejó un comentario.Darleen W. | Overall Experience
John was great to work with!Deborah B.
El cliente no dejó un comentario.Christopher N.
El cliente no dejó un comentario.Neema A.
Top notch facilities I would definitely recommend them to anyone.Nathan K. | Overall Experience
The main lady was rude as can be when she told me a 30ft enclosed trailer would fit in a parking and it actually sticks to far out and someone is going to hit it. After calling and telling her we're not going to take the spot and what about a refund. She told me I didn't give a 30 day notice and won't be getting a refund. Our trailer was never parked there and just about a week from signing up for this "makeshift parking spot" of course made me angry makes her demeanor was already negative so I asked to speak to a manager because I was done with her mouth and was told no you can't speak to a manager, don't call back and hung up on me. Never will a recommend this place.Ashley S. | Overall Experience
El cliente no dejó un comentario.Steve A. | Overall Experience
El cliente no dejó un comentario.TREY L.
Everything was perfectVirginia R.
El cliente no dejó un comentario.MARTINALLEN J.
El cliente no dejó un comentario.Mandy H.
using the app to make a before-hours pick up was fine, however your photo indicating where the key lock box is still shows it attached to the mailbox post, which was confusing.Adam J.
That man at the counter was very helpful! If I ever need storage I will definitely go there!Taylor W.
El cliente no dejó un comentario.Brian R.
Great staff and facility!Dave R. | Overall Experience
El cliente no dejó un comentario.James M.
The owner was quick to give his opinion about wearing a mask and the Latin people that live in Florida. I will not go to this location againDelbert M.
Great company and great service!Elizabeth T. | Overall Experience
I will never use this company ever again. I was very angry that I was charged twice and it overdrawn my account there was no air conditioning on the hottest day of the year. I sat on hold for over an hour with roadside assistance who never answered the company has not offered to make anything right and when I asked him he said there's nothing I can do so yes I'm telling everyone what a shit show uhaul isMatthew T.
El cliente no dejó un comentario.JOHN S.
He was a wonderful salesman! Funny and personable. If I ever need another truck or storage, I'm going back to this location. I was having a hard time that day, but he made me laugh when I lost my smile. We are all moved and thank God for people like this in customer service roles who care. 100% sending everyone here for moving and storage needs. And thanks for the pen Kaiwan J.
El cliente no dejó un comentario.JOSHUA M.
Renting this u haul was an absolute disaster. We hired movers from the u haul site when we booked the truck, called the moving company the night before to confirm a time. The guy told me they went bankrupt and would not be there for my move in the morning. Then I called u haul because no one had ever confirmed my truck rental and they wanted me to pick one up 40 minutes away. They were able to find me a bigger truck a little closer to my apartment, so we reserved that one. The next morning, I got a call from that u haul location that they didn't have the truck on their property. Luckily, the guy at that location contacted u haul for me and we were able to finally get a truck, but it put us more than an hour behind schedule. At the location we finally got the truck from, the manager gave my husband a hard time for wearing a mask even though I had just tested positive for covid and my husband was trying to be responsible going in public.Jeremy R.
El cliente no dejó un comentario.BRIAN N.
Rude, Liars, and sneakyâ€¦ VERY VERY DISAPPOINTED! And I have uhaul several times and never was disappointed until this location.. they are what you call a â€œPolite Nastyâ€ NEVER GO TO THAT LOCATIONSharon S.
El cliente no dejó un comentario.BRADLEY D.
El cliente no dejó un comentario.ALFRED L.
The staff was very friendly and easy to work with.Gregory K. | Overall Experience
El cliente no dejó un comentario.Annette M.
El cliente no dejó un comentario.Ward M.
El cliente no dejó un comentario.KEVIN T.
Everyone was very nice and helpful. They were very efficient and got me on my way very quickly.SHAUNNA P.
El cliente no dejó un comentario.Paul W.
El cliente no dejó un comentario.ELIZABETH W.
El cliente no dejó un comentario.TINA F.
El cliente no dejó un comentario.JOHN H.
The worker who assisted us (I can't remember her name) was AMAZINGROBERT K.
Friendly and informative staffJOHN R.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Nicole S.
El cliente no dejó un comentario.CASSIDY B.
This is one of the best Uhaul locations I have ever used. The staff really took the time to make sure I understood the contract, without being overbearing. Servicio al cliente de excelencia. Highly recommend.BRADLEY H.
nothing- could not be any betterRey P.
El cliente no dejó un comentario.EDWARD M.
I accidentally left a little extra fuel in the truck, I wasn't even thanked more less a little credit given to me but U-haul just takes it as if they would hurt without it but if I came back with less gas then they would be quick to take money.JUSTIN C.
El cliente no dejó un comentario.ANTHONY J.
Everything was exceptionalRobin B.
El cliente no dejó un comentario.CHRISTIAN J.
Nothing the lady at the front desk was very helpfulCYLIS R.
Nothing that I know,now.Dickson N.
I had a very awkward and inappropriate interaction with the owner (I believe his name is John) when picking up my truck rental. I was wearing a mask given that we are living during a pandemic and there is a state mandate to wear them. Instead of saying hello, John said, "You don't have to wear that here. Joe Biden stole the election." Not only was this unwarranted and intrusive, but misinformed. I kindly said hello and kind of ignored his comment. We then walked into a tiny trailer that was used as an office and John did not wear a mask. He then asked me who I voted for in the most recent election and proceeded to describe his thoughts on the results. Once again, I kindly let him speak and tried to change the subject. He then brought up education and asked me, "Why do you think democrats have ruined America's education system?" I let him share his thoughts and I respectively offered some data supporting educational policy changes shifting every 8-10 years depending upon the current administration. He ignored those statements. He then talked about a conspiracy theory about how the Vietnam war caused individuals to get PhD's so that they could indoctrinate generations of children to become more liberal. I kindly let him share his thoughts. I am all for politely sharing personal beliefs and participating in political discourse, but those types of conversations should occur outside of a place of business. I found the whole thing to be wildly inappropriate given that we were in the workplace and I was some random customer in need of a truck. I am sure that John is a well-intended guy simply sharing his thoughts with me, but it truly was not the right place or time to do so.Michael H.
El cliente no dejó un comentario.AMBER W.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Troy D.
El cliente no dejó un comentario.CHRISTOPHER W.
El cliente no dejó un comentario.Richard V.
El cliente no dejó un comentario.JAY M.
The man at drop off was very helpful and friendly. He was a bright spot in a very hard day.Richard T.
El cliente no dejó un comentario.GAYLE H.
The individual responsible for setting this rental up for me was very friendly, outgoing, and helpful. He went beyond what I expected as far as customer service and care. The location was overall clean. The price was very reasonable.Timothy B.
El cliente no dejó un comentario.James O.
El cliente no dejó un comentario.David L.
John runs a great operation! I will definitely recommend him to my friends and family that need a truck or storage in Northern Kentucky!Eugene A.
El cliente no dejó un comentario.Virginia G.
El cliente no dejó un comentario.Laura B.
The staff at buttermilk was super helpful and understanding. Easy and painless, great experience.McKinley C.
Great management and very clean and well-maintained facility. Highly recommend!Rhonda H. | Overall Experience
Excellent service and very friendly personnel, definitely I will use this facility again.Ivan V. | Overall Experience
John went out of his way to accommodate us in our need for some temporary storage. We are vey grateful for all that he did to meet our need.tim d. | Overall Experience
The owner is incredibly friendly and fun to talk with. The unit I rented was pristine -- just moved everything out into my new home-- no bugs or anything unwanted. Highly recommend this place.Eric H. | Overall Experience
Fantastic experience!Gary B. | Overall Experience
Fantastic experience. First time I used a storage facility. Extremely clean. I would recommend Buttermilk Pike Storage to anyone.RON K. | Overall Experience
Nice place.Kyle M. | Overall Experience
The staff is amazing. The units are clean and well lit. The property couldn't be in a better spot. Such a great experience.Jeremy D. | Overall Experience
John runs a nice operation. Super convenient locationDouglas A. | Overall Experience
Easy to find storage and excellent staff...Hiram C. | Overall Experience
Great people and facilityRyan K. | Overall Experience
Owner was very friendly and easy to work with.Brandon K. | Overall Experience
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