Customer Reviews for Bumper To Bumper
(Distribuidor de U-Haul del vecindario)

814 comentarios

1617 4th Ave   Conway, SC 29526
(S Of Bridge)

(843) 248-7140

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Services at this Location:

Contáctanos

(843) 248-7140

1617 4th Ave
Conway, SC 29526
(S Of Bridge)

Services at this Location:

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Most friendly, helpful uhaul people ever.

tom A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN N. 
Clasificación:
1.0

Very expensive and vehicle drive very rough

antonio S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN S. 
Clasificación:
3.0

I needed this 6x12 open trailer real bad couldn't find one no were close to me.your office did do d this trailer after several trys .got over there Wednesday morning said you can us it if you don't have to disconnect to I took.

David M. 
Clasificación:
5.0

Very nice experience, quick and easy transition.

TIMOTHY L. 
Clasificación:
5.0

Very nice Man that works there

LEONTRA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

NYASIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
3.0

I said the location was not clean and inviting, but only because it is an older auto shop that is crowded with merchandise that has been on the shelves for years. Personnel was friendly - even suggested local Italian restaurants.

Mary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P. 
Clasificación:
5.0

Possibly offer discount such as veterans and so on. Lower the cost for certain groups, ie, senior citizen discounts, veterans discounts and so on.

EMMETT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELSEY F. 
Clasificación:
3.0

People where polite

ANDREW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAHIM Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

The gentleman were absolutely amazing.

STEPHEN J. 
Clasificación:
5.0

Keep doing what you are doing...great service.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ruther S. 
Clasificación:
5.0

Love the customer service.

NICHOLE S. 
Clasificación:
2.0

I have rented from you at least 4 time in the last couple of week. I have to say this was the worst and dirtiest place. The service wasn't nothing to write home about, they seem lazy about showing me where the truck was because they didn't the guy didnt even move from behind the counter. I had to go find it my self and then they never put the dolly in the truck I had to go ask for it and the guy didnt seem to want to do that either. They couldnt even pull the truck out of the super tight space it was in. The place was a dump they had s*** everywhere. No where to really park our car only at the business next store. The last 3 place where awesome loved there service and they cleaned the truck and smelled clean.

ROXANNE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger A. 
Clasificación:
4.0

The customer service was wonderful.

Mary B. 
Clasificación:
5.0

Every thing went well. Trailer had some minor damaged to it. It was noted when I picked it up. Trailer towed really well.

EDWARD P. 
Clasificación:
5.0

Very friendly staff, overall great experience.

ANTHONY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
4.0

My pick up location was changed by UHAUL because the truck wasn't at the location where I reserved it. While it was only 3 - 4 miles further than my home, It should have been delivered to the location where I ordered it. This isn't the first time UHAUL has done this to me, and yes, it is extremely inconvenient. Don't make promises you don't intend to keep.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luriah F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Evan B. 
Clasificación:
1.0

I returned the truck with the correct amount of gas and a day early and was charged more without being made aware of the additional and for what reasons I was charged!!

Travis T. 
Clasificación:
4.0

El cliente no dejó un comentario.

GIUNERO JR F. 
Clasificación:
5.0

The trailer interior was dirty but the rental agent swept it out before I left.

Blake M. 
Clasificación:
4.0

El cliente no dejó un comentario.

bernard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Locita D. 
Clasificación:
3.0

Beware was told one price for day then time to pay which I can't to full amount was blown away very disappointed Rip off!!

Loretta S. 
Clasificación:
5.0

everyone was very polite an efficient

james N. 
Clasificación:
3.0

I reserve a 26" and was given a 20". So I had to make two trips instead of one-hit took double the time to move. Very disappointed.

DONALD V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
1.0

I called and informed uhaul that the dolly was missing from my rental, not only was I charged for the rental of the dolly, but was charged missing equipment charges. This was marked on my reservation and I made a note on the return, the system stated I would get a call and I did not get one. I got a truck that had been wrecked, the passenger door did not close properly, it smelled like pee, and the seats were torn. I picked a virtual truck pickup since the location was to be closed, the door was locked, and system referred me to pickup inside and would not let me do a virtual pick-up. I was on the phone for over 30 mins figuring this out, and uhaul called someone and they unlocked the door so I could get a key. On top of that I even returned the truck with more gas than I received it with. This mistake overdrafted my bank account. I've now had two horrible experiences with uhaul in the past two months, I won't be back as a customer.

BRITTANY W. 
Clasificación:
4.0

did not have unit that was promised but a much larger unit was substituted.

Scott J. 
Clasificación:
5.0

Keep during what you during

WILLIE S. 
Clasificación:
5.0

Nada

Raymond C. 
Clasificación:
4.0

Great customer service !!!

ERIN G. 
Clasificación:
3.0

I did not drop off in south Carolina

Jim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

timika W. 
Clasificación:
5.0

They always have awesome customer service!!!

Nichole S. 
Clasificación:
5.0

Nada

SAMUEL` M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
4.0

Check engine light was on but other than that it was good. A nice truck but smell of cigarettes . Staff was friendly and helpful.

LASHAWN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patsy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

There was 1 issue that I had with this rental. We got in a accident due to hitting a deer on I20 and so we automatically called the police and also called Uhaul to report the accident. Lucky enough there was minimal damage. The issue was that we was charged an additional $150 for the deductible due to the accident but nobody every told us about this additional charge. We didn't find out about the additional charge until it was deducted out of our banking account and I think that was very unprofessional. I understand having to pay the deductible but it would have been nice to be notified of this. I received a call from a insurance representative and I called the person back but had to leave a message and never heard back from her again. If this happened to someone living on a very tight budget, this could have caused a lot of problems for them. So being considerate of others is what I'm trying to say even in bad situations that pretty much uncontrollable.

VINCENT G. 
Clasificación:
3.0

El cliente no dejó un comentario.

dana W. 
Clasificación:
1.0

El cliente no dejó un comentario.

LUCY D. 
Clasificación:
5.0

Pick up was super easy (once we found the front door). The one error that happened at booking they were quick to fix for us once I contacted them about it. Great place! Will definitely use them again!!

ASHLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald R. 
Clasificación:
5.0

Very easy transaction

BOBBY H. 
Clasificación:
5.0

Everyone at Bumper to Bumper is great! Very helpful and courteous, easy to work with. Highly recommend. The truck had a bunch of miles, but was clean and ran like a champ. No worries!

Scott P. 
Clasificación:
5.0

The employees here are AMAZING!!!! I am so thankful for their help and generosity. I would HIGHLY recommend this Uhaul Dealer

MARIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
4.0

The contactless pickup and drop off was fast and easy. I would definitely recommend. It was my first time doing it and only took about 10 minutes.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
4.0

very helpful

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

I dropped off after hours.

Charmain G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob R. 
Clasificación:
4.0

Very friendly and helpful staff. I booked online and when i checked out the insurance was added and I did not realize it. I was not sure if that was done by the website or by the actual pick up location. They were helping me connect trailer and I just signed it without realizing the insurance was added. I was in a hurry and it is my fault for not looking until i got on the road but i purposely denied the insurance when I made the reservation online because my company covers any rentals. Other than that, it was a great experience as usual.

Eric S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edsol E. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles D. 
Clasificación:
2.0

Being associated with an other business it seemed a bit congested. However, where the trailer was when I picked it up was very easy to access. Now that I have a good did on the location and site, next time should be fine. The pre check in was fantastic. It took less than 8 minutes for paperwork and hooking up the trailer. Good job Bumper to Bumper. I was disappointed that I was charged damage ins since when I reserved I declined it.

Stephen C. 
Clasificación:
5.0

Has to be one of your best rental locations yet Thank you conway

Robert O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleah H. 
Clasificación:
4.0

Difficult to get into. It was closed when we dropped it off.

Philip G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JoAnn P. 
Clasificación:
3.0

better parking options ....

Erin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

gwen T. 
Clasificación:
4.0

Troy was nice and very quick to get me on my way.

Forrest D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shannon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth W. 
Clasificación:
1.0

I returned my truck to a uhaul rep. His name was Rick. 2 hours later I'm getting a call from the other rep. Amanda tell me I am being billed for a truck I turned. They lost the key. And tried to blame me and bill me extra! VERY VERY UNPROFESSIONAL Douglas Maxwell

DOUGLAS M. 
Clasificación:
5.0

guys at bumber to bumper are easy to rent from and always nice.

adam T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert I. 
Clasificación:
2.0

This location was unable to fulfill my reservation for a cargo van but go me no indication of this in advance. They out me in a 10' truck but still made me pay for the 10' truck rather than giving me the rate of the cargo van to rectify the situation. Also the furniture pads they gave me have car oil on them and the cab of the truck smelt like urine. I filed a complaint with Uhaul so I hope to hear back from a Uhaul manager soon.

Ashlyn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIA T. 
Clasificación:
5.0

Great customer service, the associates were very friendly and accommodating. Thanks for everything!

deanna R. 
Clasificación:
1.0

The first unit was damaged and very old. I had to ask to switch to a newer unit. They had trouble figuring out how to refund me the difference in tax rates. I was disappointed in that I spent more than 30 minutes there after I did all my registration online. The units were literally parked in a ditch and had to be pulled out to be inspected.

LeRoy B. 
Clasificación:
5.0

Bumper to Bumper is always good to me .

Peggy F. 
Clasificación:
3.0

Poor parking, wasn't a spot to park, dropped off after hours, so didn't deal with staff. Would be nice since location is notified of drop off, if there is a easier and specific area to drop off

Harold Wayne Jr H. 
No se han enviado comentarios para esta ubicación.

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