I pay that much money for a truck that almost broken down doesn't run right check engine light on and you pay more in gas if it's not running righGREG G.
Customer Reviews for Budget Appliances
(Distribuidor de U-Haul del vecindario)
Geneva, IL 60134
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 10 a. m. - 8 p. m.
- Mar. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
U Haul closer , enclosed trailerJOSEPH T.
El cliente no dejó un comentario.James I.
El cliente no dejó un comentario.Ryan K.
El cliente no dejó un comentario.Shaun B.
El cliente no dejó un comentario.Brian M.
Clearer idea or signage that it was a Uhaul locationRobert G.
Seamless pickup and drop-offPatrick T.
El cliente no dejó un comentario.STEVEN N.
El cliente no dejó un comentario.jesus M.
Super convenient.David C.
For improvements I highly recommend for your 6x12 trailers that you put a jack on the front of it. The trailer I rented did not have that jack and to try and lift it to get it hitched is hazardous and could cause serious injury. Also, even though that trailer sat very low so as to make loading easier it was still difficult to load heavy objects into the back of it. I recommend ramps for this. Other than that the customer service was fantastic and they answered all my questions. I would recommend them againBrian F.
The location fulfilled it's obligation. Timely and promptly.Richard A.
There was quite a bit of snow on it that I had to remove before loading my vehicle; that's the "clean" part above. The trailer was the usual high quality. I don't know if I am being unreasonable or not. It wasn't a really bog deal but it seemed like a safety issue for me loading my car on it. I kind of expected to be able to grab it and go. Remind him to test the lights before people drive off. He forgot.Theodore C.
El cliente no dejó un comentario.Andrea L.
El cliente no dejó un comentario.Walter S.
Alex, Alla and Daisy were very friendly and accommodating. Alex even guided me back to the hitch. Then he quickly hooked up the trailer and checked to be sure all of my signal lights were working properly. Drop off was just as convenient and easy. Thank you very much Merry Christmas to your wonderful family.patrick M.
El cliente no dejó un comentario.cody C.
No commentSamuel Y.
The place was kind of run down and isolated. The truck was old and serms like it needs workDavid D.
El cliente no dejó un comentario.Andrew B.
El cliente no dejó un comentario.Vitalii C.
El cliente no dejó un comentario.Paul F.
Great serviceJulie T.
Very frustrating looking for the key box It took a long time to get it open after finally finding itKathy S.
El cliente no dejó un comentario.Ariela J.
El cliente no dejó un comentario.lynn E.
You charged me for a dolly and blankets that were not on the truckCharles L.
El cliente no dejó un comentario.Debra M.
Do not try to scare your customers into getting the insurance (our agent did not do this, just U-Haul). There are dents and dings on a lot of your vehicles that are never dealt with.Casey M.
Pick up and drop off was quick and easy. Rate was cheaper that I expectedRobert O.
El cliente no dejó un comentario.Eric A.
Rework your app, I won't use it again.Felipe L.
I was overcharged 70 dollarsMatthew G.
El cliente no dejó un comentario.Darrell T.
Great rental, very helpful staff. Highly recommend.David S.
El cliente no dejó un comentario.vitally S.
Charging for fuel that was put in before returned. Put in 2 gals for 19 miles????? And checking in after done using by phone is a joke when it keeps telling you that you are not in the right location. I will never use this location again.ALAN C.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.Jean-Paul E.
El cliente no dejó un comentario.Phil M.
El cliente no dejó un comentario.Brian B.
Uhaul.com needs to seriously improve the accuracy of its availability. I booked two trailer rentals at preferred locations, neither actually had the equipment, and a local Uhaul rep called to tell me I had to go to locations a considerably far distance away from where I originally booked. Finally, the rep did find something nearby, but it was not the size I was hoping for. This is the 2nd time this year I have had an experience like this. However, the location I did pick up from was and has always been one of the better locations to do business with. Great customer service.Ryan S.
I reserved the trailer to pick up 2 miles from home. They called the morning I was to pick it up and said it wasn't available. I had to go to another location 12 miles out of my way to get a trailer. There was not even an apology. The trailer I used was fine but the customer service wasn't that great.darrell W.
El cliente no dejó un comentario.Randy H.
El cliente no dejó un comentario.Tom S.
El cliente no dejó un comentario.BRIAN K.
I thought the fuel tank would be full, but I only had to put in what I used, so no big deal. First time I used my smart phone, and it was a very easy and fast experienceSteve M.
El cliente no dejó un comentario.Charles S.
No complaints. Quick and efficient service. Person handling my rental was very knowledgeable and helpful.Gary K.
Have the service representative service the truck and have it ready when the client arrives. That means sweeping off the snow clearing the ice from the windshields. And arriving on time.Lawrence V.
El cliente no dejó un comentario.Jeffrey P.
Did not stock moving equipment thats offered at checkout onlineAndrew F.
Everything went smoothly and checking out was seamless. ¡Gracias!Lolita S.
El cliente no dejó un comentario.David L.
I would never recommend Uhaul to anyone. I actually would warn them about your company. The quality of the truck and your check in process were ridiculous. I arrived at the pickup location at 7:50am and didn't leave till 9:10am. I also barely got the van out of its parking spot as it was iced in. Poor Service!David C.
El cliente no dejó un comentario.Agustin O.
El cliente no dejó un comentario.Dave K.
The associate at the pick up location was great. Curious, friendly and great personalityJose G.
El cliente no dejó un comentario.Ryan O.
All was well. friendly service!Barbara B.
Truck's engine light was on and tire air pressure sensor was also on saying the left rear tire was low. Those things should all be checked prior to assigning it to a customer.Deirdre P.
El cliente no dejó un comentario.Donald G.
You customer service has to improve. It is very difficult to get a hold of someone in a timely mannerRAUL S.
El cliente no dejó un comentario.Jan E.
Make sure your equipment isn't leaking oil. Fulfill your promises to your customer. I'm still waiting for the 20% discount I was promised for all of the hassle I went through. I will never use uhaul again.Ashley H.
I declined the insurance but the agent included the fee in my contract. I contacted the agent location by phone and email to request a credit. No response to either. I was charged without my authorization.Erik P.
Nothing wrong with the location, the setup and pickup arrangements were a significant problemBill H.
El cliente no dejó un comentario.Rob H.
El cliente no dejó un comentario.Justin S.
El cliente no dejó un comentario.Brett L.
My experience with this u-haul vendor was excellent. They were very helpful and I was impressed with the serviceJohn O.
They didn't have any of the pads or dollies I had reserved and refused to help me find another location that had them. Nor did they do a walkthrough/walkaround of the truck with me, just handed me the keys and told me to go.Andrew G.
Make sure the mirrors on the truck are secure.Jacob M.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.octavian R.
El cliente no dejó un comentario.Alina S.
I expected the truck to be clean and sanitized due to the virus. The cab was very dirtyMatthew S.
BEWARE!! UHaul is using a new hitch locking mechanism that is unsafe. It does not secure the trailer arm to the ball. The trailer came off the hitch, dragging on the safety chains, three times within the first five miles. I returned it for a trailer with the old-style screw-down lock.Herman R.
Tires were dry rotted and not correct for the load. U-Haul is using cheap tires on there equipment. Tire blew out the side wall in two miles under load. I have spoke to few tires shops about your tires on these trailers and they all have nothing good to say.Adam S.
El cliente no dejó un comentario.Amber M.
El cliente no dejó un comentario.Ann Marie M.
Staff was professional and friendly. Very easy rental experience.Stephen K.
He went above and beyond to help me hook up past hour. Having to go to store and buy a ball and was very Patient and niceSydney L.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.Carlos B.
El cliente no dejó un comentario.Colin H.
El cliente no dejó un comentario.aleksandr S.
El cliente no dejó un comentario.William C.
Everything was good.craig G.
Everything went very well.WILLIAM J F.
Employee was not friendly or courteous, wanted me to unhook trailer, didn't even inspect it on the return, didn't even give me a receipt, poor service and I have rented trailers numerous times, I'll just take my business elsewhererogelio M.
Keep up the great work, especially at this location. No improvements needed.scott M.
Overall a great experiences and very convenient. The gentleman at the store was very nice and helpful.Mary F.
I arrived on time for pickup, but the mobile login said my equipment was not reserved. So I went inside and nobody was there! The employee (only one on duty?!) was out back unloading a truck. So I waited 20 minutes just to get my truck keys! It made me late to my next destination and threw me off schedule a lot. So no, I would NOT recommend this location unless they can actually have an employee in the store during open hours!!Brittany B.
El cliente no dejó un comentario.Jeffrey A.
Very friendly and helpful.Eric T.