Customer Reviews for Browning Sales & Service
(Distribuidor de U-Haul del vecindario)

62 comentarios

2156 Soutel Dr   Jacksonville, FL 32208
(Us 1)

(904) 765-3313

Horarios de la ubicación

  • Lun. - vie.: 11 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(904) 765-3313

2156 Soutel Dr
Jacksonville, FL 32208
(Us 1)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 11 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Charlie B. 
Clasificación:
5.0

No less than expected

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandi B. 
Clasificación:
5.0

Great

Dwayne Earl C. 
Clasificación:
2.0

He's very slow, he had to verify all my phone numbers, which I've never had to do before. And he did NOT have on a mask. His location is very dirty He have me worst truck ever. I'll never rent from uhaul again. The truck drove horribly, the ac/defroster didn't work it was alot of rain in georgia. So I had to drive slower, which took me longer to reach my destination and , The ac wouldn't turn off and drank gas very quickly. The truck stunk too!!!

Candice Antoinet S. 
Clasificación:
3.0

I'm trying to understand this about where I rented the truck from Say I bring back the truck at 2pm and I returned the truck back at 1pm and hour before time. I was charged extra money. Can someone check the answer machine massage and cameras to see the true time...

CAROLYN H. 
Clasificación:
1.0

Equipment was never checked in properly. I was contacted by the regional office to see if I still had the equipment. When I finally received my receipt, it incorrectly stated the drop off date and time and I was over billed.

Erik B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Norman P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernestine B. 
Clasificación:
2.0

I returned my equipment the same day I rented it 11/20/2018 10:36 from Columbia, Sc returned it to this location 11/20/2018 Jacksonville, Fl @4:50 pm. I had to get a email stating I didn't return equipment in which I did. Called the return location and spoke with the personal who answered he said he would call back but never did. I asked when I returned it was there anything I needed to do. He said no. This is not a good experience because I could have been held responsible for something I knew I turned in.

Audrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce Fudge M. 
Clasificación:
5.0

He was very prompt and courteous it was a pleasure to do business at this location

Kenneth Leo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jair Pimentel D. 
Clasificación:
3.0

The office need to be more orginized

Marvin O'brien R. 
Clasificación:
5.0

Nothing, Mr. Browning was very helpful and went over everything necessary.

Thomas Addison Y. 
Clasificación:
5.0

John did a great job getting us on the road within our rental

Chester Lamarre S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harley Roger H. 
Clasificación:
4.0

Satisfied

Edward F. 
Clasificación:
2.0

Think any company that deal with service has to keep a clean and well mantaineed space for customers. The rented unit was clean inside but outside even see new was completely dirty.

Miguel Angel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolette L. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER NICOLE M. 
Clasificación:
5.0

Nothing the service was excellent

PATRICIA LEE K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Carl M. 
Clasificación:
5.0

such a nice man at drop off THANK YOU!!!

VICKIE G. 
Clasificación:
3.0

Make sure to explain all the details.Even when it comes to someone money.

CAROLYN LATIMORE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN CARL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
3.0

Location is fine and Mr browning is very nice....not in the safest part of town...a oid at night

EARL HUGH III K. 
Clasificación:
3.0

El cliente no dejó un comentario.

MANIKA MICHELLE K. 
Clasificación:
5.0

John met me early to pick up my trailer

DONALD EARL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROY LESTER JR. Y. 
Clasificación:
5.0

Keep doing what you're doing. I have used U-Haul many times and have never been disappointed. John Hunt was an outgoing personable representative for your business.

JOSEPH C L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

Quick

John H. 
Clasificación:
1.0

The man was pretty nice but wante to charge me extra for being an hour late after I called him. So make sure you give yourself the necessary time to get to the drop off location.

CRISTIAN C. 
Clasificación:
3.0

The representative was cordial, courteous and professional. The location was perfect for my needs and the equipment was well maintained and operated properly.

DARREN EDWARD A. 
Clasificación:
5.0

The service I received from the pick up location was excellent, the rep was very efficient and kind. My drop off service was excellent as well and very quick. I would definitely recommend Uhaul again.

ANTOINETTE WALKE L. 
Clasificación:
2.0

I was disappointed because i made reservation on one side of town(very nice),and had to pick up vehicle on the opposite side of town ,approx.18miles away(wasn't as nice)....would like for vehicle pick-up to be at reservation location or at least be informed(otherwise) prior to making reservation.

ROBERT JAMES JR J. 
Clasificación:
3.0

Nothing. The person John was his name I think went over and beyond what was required or what I expected. His customer service skills need to be thought to other reps. He helped me a lot and I will gladly recommend him to anyone needing a u-haul. I thank you for employing people like him!

SHERRY DENISE C. 
Clasificación:
1.0

El cliente no dejó un comentario.

CLINTON L N. 
Clasificación:
3.0

Make sure the customer gets their $50 deposit back I did not get mine back back that is poor customer service and unfair I am very disappointed and will use a different moving service next time due to being ripped off

JUDY S. 
Clasificación:
5.0

John was a wonderful help and it was nice dealing with someone that knows what he is doing. thank you very much. We won't go anywhere else for our rental needs. Sincerely, Wes and Carol Thomas

CAROL LYNN T. 
Clasificación:
5.0

John's support goes beyond what's needed during the stressful time of moving. Advised me of movinghelp.com (which I used) and offered to open early to rent truck so movers could start at 7:00 am

WANDA G. 
Clasificación:
5.0

nothing

JOHN H. 
Clasificación:
1.0

not one thing will not be using your company ever again

RITA KIWONDA A. 
Clasificación:
5.0

Nada

OLA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA M. 
Clasificación:
5.0

Overall the experience was great. There was no trailer avaliable in Monroe, LA and when I called the 800 # they transferred to several different areas. Then a lady in Mobile, AL. really help me a lot to reserve a trailer in Jacksonville, FL and the man in Jacksonville, FL was a great help also.

JOSEPH F S. 
Clasificación:
1.0

The man over charged our credit card and still has not called back even though he assured us twice that he would. The truck was maintained but smelled bad. I have been too busy moving to even handle this but it was pretty shady. I like U haul. This guy is just an independant and he ripped us off. The reciept he printed me said 276 and change. My card was charged 311 and change. mmm hmm

CELESTE LATASHA F. 
Clasificación:
3.0

The attendant John was very helpful. Many thanks to John!

CHANDRA MICHELLE E. 
Clasificación:
5.0

nothing. the service and the personel were excellent.

DEBORAH D. T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor O. 
Clasificación:
4.0

I originally was to pick up a car transport from the Edgewood location. I called the day before and was told they had one available. When I arrived at 7:15 a.m. the next morning, there was not a transport available. After spending some time on the phone and computer, they sent me to another location. I was 2 hours late leaving on my trip.

THEODORE JAMES C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DENISE JAMES C. 
Clasificación:
1.0

unprofessional and very unorganized. was not helpful at all

Philip D. 
Clasificación:
2.0

Clean the shop with soap and water

JACKY L F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA JOYCE C. 
Clasificación:
5.0

Keep doing what you are doing.

RONA MARIE S. 
Clasificación:
4.0

the equipment had obviously been sitting outside for a while and was covered with leaves and debris. otherwise, the rental experience was great.

No se han enviado comentarios para esta ubicación.

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