Comentarios de los clientes para Broad Warehouse Furniture

Beautiful service Thorough information on rental agreement Sweet people all around

Man was friendly, but I was extremely rushed and didn't get a chance to look over the truck. I ended up with a truck with a squealing belt and also took $23 to top it off from what was supposedly full. I will be using a different location next time around.

Good people and easy process.

larger/better parking area to return truck would be helpful

The trucks steering wheel was off center and the driver's side door had to be slammed shut. Also the window was nearly impossible to roll back up. I ordered a dolly and it didn't come with it.

Cleanest U-haul ever!! 😊

I had a very good experience and will be coming back to this location when I need to rent a truck.

All good!

Awesome staff.

I reserved the U-Haul online and it was going to be $60 with mileage they said that they didn't have the truck I reserved and had to reserve another one it cost me $112

The Move Dat guys were awesome that I got off your website for moving help.

Only interacted with one employee (a middle aged man, may have been the owner?) He was very attentive and helpful, explained processes very well. Love that it's run out of a local small business, would be happy to utilize service again.

The owner was not in when I got there, but he came shortly after to get me the keys for the truck.

I never received my appliance dolly that I paid for

It is not indicated that the drop off site not related to u haul and no parking designated to this location.

Scary neighborhood. No one around. Poor signage. People drinking beer in lot in the middle of day

Good

Rough neighborhood, uncomfortable. Homeless people asking for money while we turned the truck in.

So if the gas station is next door, it's quite obvious that the location SHOULD FILL the trucks up, it'd be easy. The location could also use a lil bit more of social distancing if the APP was driven as the way to make it work. Both of Credit Cards got charged the app and the location wasn't and issue for me and it corrected this morning but for some families moving - $700 is a LOT of money!

I also contracted via Uhaul to move boxes from the truck to the apartment they on time and very personable I guess it a separate contract I highly recommended to any folks who need help to move their items in to a apartment or house

This place was very clean. Customer service was very attentive to his customers.

The truck needed 5 qts of oil and stranded me In La

Kind of a sketchy location after dark Was concerned for our safety next to a very highly foot traffic location

Great service, great neighborhood business.

Amazing service, new equipment, convenient location. For those reasons, this is the 3rd time I specifically rented from this location as opposed to other options in the general vicinity.

Rep was friendly and knowledgeable - rental went off without a hitch.

I would not recommend any uhaul to anyone. Had to go to three different locations, provide three instate contact, and they manager had to speak to my boss. Will be going to homedepot next time! What a nightmare. The one off st Claude was the worst- most awful customer service experience I have ever had! Rude employees!

Uhaul was four hours late for my reservation and then another truck of the same type was given to the people after me once I was told there was no truck for me

It is very confusing on where you drop the truck off. There is not a clear parking lot But the attendant was great!

All good. Friendly staff and fairly quick process to rent the vehicle.

No.

Very nice people work there and professional. But the truck wasn't clean, maybe too busy to get it cleaned.

This is the only dealer I will use because I've had problems with the others in the area. This man was very respectful of my time and was friendly and accommodating.

My only problem was when I booked I was given one quote but when I picked up it was more. However I called and got that rectified. Guy making the delivery was extremely helpful and kind.

Have friendly associates that actually know what they are doing and explain all details. Horrible experience will never use this location again

Very nice and professional people

Fast, friendly and professional service!

We waited until after 9am. It was closed. And sort of hard to tell where exactly the door was. But then we left the keys and original paperwork in drop-off boxes. I guess it was OK.

This is not a dedicated Uhaul store. It is a furniture place and doubles up as a Uhaul agency. That's not a problem but they have one laptop which didn't work so they use their mobile phones. I was pressed for time and just getting the truck took quite a while. Could improve their service.

i dropped off after hours. It's not a great looking facility from the outside, but there was space tp park and a working dropbox, so it was everything I needed. Very polite and friendly man assured me everything was good when I followed up by phone. Fine experience.

the worker was will to work with .If you time had change your pick time for any reason.still had a friendly face.

Great customer service. Very clean nice truck. Happy with my experience. I would recommend to friends and family.

Employee was quick and thorough with his inspection.

Don't hide the truth! Match the actual printouts to the gauge reading, please? I know you can do it! Thank you very much...!

Send emailed receipts

I felt uncomfortable picking the truck up at night at this location.

The service provided in both locations in the New Orleans area was excellent (truck at one trailer at another). They were awaiting my arrival with paperwork and equipment ready to go. In fact from phone reservation to equipment in hand was less than an hour an a half, and that includes dealing with New Orleans rush hour traffic.

The manager, Mikael, was fabulous. It's the 2nd time I've rented from him at this location and it wont be my last

There was no lock box. Left the keys in truck cargo area.

Stop sending me emails. The person who signed up for this account does not have this email address! I am blocking all future emails from U-Haul.

Great customer service, easy going staff. Would recommend this location to anyone needing uhaul services.

very good

I used the uhaul for less than 24 hours. The place was closed when I got there Sunday morning. Uhaul charged me for two days.

Store representative was extremely professional and friendly