Customer did not leave a comment.
Robert S
Customer Reviews for Broad Warehouse Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Stay first class❤️
WILBERT Beverything went real smooth. The representative was very nice and knowledgeable and helpful. I really enjoyed this rental.
helen nThe final bill was a surprise. As a corporate member, we expected a more reasonable rental bill. The final mileage adjustment was far more costly then we were led to believe when we rented the truck.
Louis MThe staff was friendly and helpful. Not like at St Claude location where the staff are hostile and angry.
Peter JThe gentleman working the desk was very helpful and friendly as well. I appreciate that the process was fairly easy and didn’t take too much time.
Chandler KThe people here are friendly. I had a reservation for 10 when the store opened and they were on time with was awesome. Easy to return trucks, gas station is right next door for refilling. I’d definitely come back again.
Nicole LVery friendly and efficient staff. I drove a few miles further to this location based on customer reviews and wasn’t disappointed.
James HAlways check vehicles for safety and reliability
robert wNot a thing!!! Smooth as silk
Juliana JThere was a little bit of trash on my truck at pickup and the cargo door was left wide open. Additionally, the location was unexpectedly closed at drop off and I didn’t have good instruction for how to return. The sales associate was very nice though!
Anika FFront wheel seals leaking on truck. The time standing in the street to do the on line pickup I’m lucky I did not get shot.
Brian NNothing. Broad Street Uhaul are the best
C DSuper nice people! Worked to get me a truck that was reserved to another party if I got it back on time. Saved the day for me. Thanks again!
GARY PI received a truck that was very not functional holes in the ceiling and all my stuff was soaking wet very disappointing and never again worse experience ever
Joycelyn LThe process was very easy!
Cheryl SThe truck was clean. Easy to rent so all is good
Paul RVery convenient and when I got there the truck was prepared for me to pick up.
Calvin LVery nice man, helpful with our questions and made everything an easy process.
Jenny TThe truck was ready. And the attendant was helpful and ready at the scheduled time.
Eric BGreat service
Cavin DExcellent service. Very friendly and cares about the customer.
Cavin DContinue hiring the same compassionate folks that’s working there already
SHELITA BGood people. They were ready for when I arrived. Easy pick up process. All in all a very smooth process.
Ken SVery quick and easy to get the truck. Was on my way within 10 minutes. Checked the truck back in and was done within 5 minutes. Outstanding experience.
Scott WThe AC on the truck we rented is not working properly
LISBETH fGreat job
russell vGreat Location Awesome People
destiny cEveryone at this location was kind, friendly, helpful and supportive. I appreciate their exemplary service.
bill b👍
ronrico wNice ppl
Jafar NGreat
MITCHELL FI cancelled my reservation at Tulane store after reading the reviews, place sounds like a nightmare. The reviews for the Broad Warehouse location were amazing and I can see why. Warren the owner was so helpful and really nice guy. I highly recommend this location.
dennis sMichael was nice and inviting!
Shariah WI paid for pads and dolly and neither were present. The driver’s seat was falling apart. Gas price was absurd.
Matthew HVery easy to return
RONALD PTruck was on site and ready. Doing all of the paperwork ahead of time made it easy to pick up the truck and go. The employees were all very courteous and professional.
Scott WEverything was wonderful the employees were very very nice and very helpful I wouldn't change a thing
ALETHA Bvery nice person .very friendly.
Shabbir HWarren E. was amazing! He was very helpful & made sure that I had everything that I needed for my move! He was friendly & made the rental process go smoothly.
Krystal TThe couple running this location was wonderful to deal with and very professional!!! Highly recommend
Cynthia HHorrible experience. Never going back
BRITTANY LMichael and Warren were so polite and helpful, getting my truck was by far the easiest part of my moving day.
Kelly JIt’s a good service nice people everything is good
Muhanned HJust dropped off the vehicle in the lot and placed the keys in the drop box. Convenient location..
Patricia LPeople at the Broad Warehouse are friendly and get you into and out of a truck easily.
Michael Anone
CHRIS CThis was BY FAR the best U-Haul rental experience I have ever had! The wonderful crew at Broad Warehouse could not have been more friendly, helpful or expedient with pick-up and drop-off. I would highly recommend renting your next U-Haul from Broad Warehouse--I know we will!
Sarah BWas closed.
Phoebe GI wish I remembered her name, but the lady who took care of us was perfection. So patient, kind and easy-going. Absolutely loved her!
Brandon WThanks for helping make my move go smoothly.
Joseph HThe staff were very kind and helpful!
Joan PThere was a big uhaul lot just a few blocks away. This furniture store, though very friendly and easy to work with, was awkward to get into and out of
james PCompetent, friendly, courteous staff. Convenient location and vehicle in good shape and ready to go. No waiting around. This is the BEST U-Haul experience I've had. Thanks!
Joseph HI would like to recommend and thank the entire staff for their knowledge, professionalism while serving me while getting my uhaul. In addition, the truck was clean and ready to go per time booked
Mark JVery smooth
levon fThe lock on the back of the truck to access the keys is a pain. Someone passing by saw me struggling & helped me out.
Tara TI reserved a truck on-line four days ahead of move. The morning before the move, the location manager called to say they could not honor my reservation. As it was for the Friday of Labor Day weekend, I knew I wouldn't be able to get one anywhere else in the area. I called Corporate and a couple hours later my reservation was confirmed. Everything else was smooth and professional.
Siva BThis place is great
ROBERT BAs far as me. Y’all have to do nothing. If we they receive the service we had, they will be back. The staff were kind and very helpful. Great Service. Fast and on point.
Rebecca H