Customer did not leave a comment.Miriam H.
Customer Reviews for Broad Warehouse Furniture
(U-Haul Neighborhood Dealer)
New Orleans, LA 70119
Services at this Location:
- Mon–Fri10 am–6 pm
- Saturday9 am–5 pm
Special Operating Hours
- 11/30/2023: 10:00 am - 5:30 pm
- 12/1/2023: 10:00 am - 5:30 pm
- 12/4/2023: 10:00 am - 5:30 pm
- 12/5/2023: 10:00 am - 5:30 pm
- 12/6/2023: 10:00 am - 5:30 pm
- 12/7/2023: 10:00 am - 5:30 pm
- 12/8/2023: 10:00 am - 5:30 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ellen C.
The truck was clean. Easy to rent so all is goodPaul R.
Very convenient and when I got there the truck was prepared for me to pick up.Calvin L.
Customer did not leave a comment.Miranda H.
Very nice man, helpful with our questions and made everything an easy process.Jenny T.
Customer did not leave a comment.steven Y.
The truck was ready. And the attendant was helpful and ready at the scheduled time.Eric B.
Great serviceCavin D.
Excellent service. Very friendly and cares about the customer.Cavin D.
Continue hiring the same compassionate folks that's working there alreadySHELITA B.
Good people. They were ready for when I arrived. Easy pick up process. All in all a very smooth process.Ken S.
Very quick and easy to get the truck. Was on my way within 10 minutes. Checked the truck back in and was done within 5 minutes. Outstanding experience.Scott W.
The AC on the truck we rented is not working properlyLISBETH F.
Great jobrussell V.
Great Location Awesome Peopledestiny C.
Everyone at this location was kind, friendly, helpful and supportive. I appreciate their exemplary service.bill B.
Nice pplJafar N.
I cancelled my reservation at Tulane store after reading the reviews, place sounds like a nightmare. The reviews for the Broad Warehouse location were amazing and I can see why. Warren the owner was so helpful and really nice guy. I highly recommend this location.dennis S.
Michael was nice and inviting!Shariah W.
Customer did not leave a comment.Anthony D.
I paid for pads and dolly and neither were present. The driver's seat was falling apart. Gas price was absurd.Matthew H.
Very easy to returnRONALD P.
Customer did not leave a comment.jean T.
Customer did not leave a comment.Kawanda W.
Customer did not leave a comment.Husayn R.
Truck was on site and ready. Doing all of the paperwork ahead of time made it easy to pick up the truck and go. The employees were all very courteous and professional.Scott W.
Everything was wonderful the employees were very very nice and very helpful I wouldn't change a thingALETHA B.
very nice person .very friendly.Shabbir H.
Customer did not leave a comment.MICHAEL T.
Warren E. was amazing! He was very helpful & made sure that I had everything that I needed for my move! He was friendly & made the rental process go smoothly.Krystal T.
The couple running this location was wonderful to deal with and very professional!!! Highly recommendCynthia H.
Horrible experience. Never going backBRITTANY L.
Michael and Warren were so polite and helpful, getting my truck was by far the easiest part of my moving day.Kelly J.
Customer did not leave a comment.Wayne W.
Customer did not leave a comment.tina D.
It's a good service nice people everything is goodMuhanned H.
Customer did not leave a comment.Ilana G.
Just dropped off the vehicle in the lot and placed the keys in the drop box. Convenient location..Patricia L.
Customer did not leave a comment.Jermaine M.
Customer did not leave a comment.Dy A.
Customer did not leave a comment.Raul B.
People at the Broad Warehouse are friendly and get you into and out of a truck easily.Michael A.
Customer did not leave a comment.Kelly G.
This was BY FAR the best U-Haul rental experience I have ever had! The wonderful crew at Broad Warehouse could not have been more friendly, helpful or expedient with pick-up and drop-off. I would highly recommend renting your next U-Haul from Broad Warehouse--I know we will!Sarah B.
Customer did not leave a comment.cindy E.
Was closed.Phoebe G.
I wish I remembered her name, but the lady who took care of us was perfection. So patient, kind and easy-going. Absolutely loved her!Brandon W.
Thanks for helping make my move go smoothly.Joseph H.
The staff were very kind and helpful!Joan P.
Customer did not leave a comment.Janet M.
Customer did not leave a comment.ANDRICKA B.
There was a big uhaul lot just a few blocks away. This furniture store, though very friendly and easy to work with, was awkward to get into and out ofjames P.
Customer did not leave a comment.Loreen W.
Customer did not leave a comment.Vianca M.
Customer did not leave a comment.Paul W.
Customer did not leave a comment.trecia G.
Customer did not leave a comment.Will M.
Competent, friendly, courteous staff. Convenient location and vehicle in good shape and ready to go. No waiting around. This is the BEST U-Haul experience I've had. Thanks!Joseph H.
Customer did not leave a comment.Harold G.
Customer did not leave a comment.keanisha P.
I would like to recommend and thank the entire staff for their knowledge, professionalism while serving me while getting my uhaul. In addition, the truck was clean and ready to go per time bookedMark J.
Customer did not leave a comment.David D.
Very smoothlevon F.
The lock on the back of the truck to access the keys is a pain. Someone passing by saw me struggling & helped me out.Tara T.
I reserved a truck on-line four days ahead of move. The morning before the move, the location manager called to say they could not honor my reservation. As it was for the Friday of Labor Day weekend, I knew I wouldn't be able to get one anywhere else in the area. I called Corporate and a couple hours later my reservation was confirmed. Everything else was smooth and professional.Siva B.
Customer did not leave a comment.Amy G.
This place is greatROBERT B.
As far as me. Y'all have to do nothing. If we they receive the service we had, they will be back. The staff were kind and very helpful. Great Service. Fast and on point.Rebecca H.
They where very helpful and friendly it was a pleasant experience compared to other rental placesKennith D.
I received prompt, personal service upon arrival. The cab was pristinely clean.Daniel S.
Awesome costumer Serviceroyon B.
Warren was awesome. He did a thorough job and always did it with a smile. Even having to ask for a 2 day extension, in the busiest of times, U-Haul came through!!!!LYNN L.
Bar none the most friendly, professional, and caring group of people I have even had the pleasure of working with. Keep doing exactly what you're doing.Anthony R.
The Uhaul drove absolutely awful and management knew when they rented it to me. I will never rent from here again.Carla A.
Customer did not leave a comment.Danilo V.
Did not know it was not an official Uhaul location. Parking was tight and Uhaul was parked on a busy street. Hard to get in and out. Workers were helpful and nice but I will use an actual Uhaul location next time.Laura F.
Customer did not leave a comment.Roberto R.
Customer did not leave a comment.Craig G.
Customer did not leave a comment.anthony C.
Customer did not leave a comment.James K.
Customer did not leave a comment.Tom S.
all was goodPatricia A.
Customer did not leave a comment.Norv K.
The owner or the man behind the front desk failed to mention that you need to return the vehicle back to the line when you first left. While that was my only issue, it would have been nice for the worker to remind the client.Tayler S.
They were very nice and good 👍ayana P.
i arrived to pick up my truck. was plainly told by agent that my truck wasn't there, but rather somewhere else. i showed my reservation and she said that i should have rec'd a phone call, txt and/or email about the change in location. I wouldn't have gone to this original location if it wasn't what i was provided on my confirmation. So I then had to drive to another location and pick up my truck (thankfully, they had it). poor experience and not keen to ever use uhaul again--and i'm sharing this story with others.Andrew L.
Customer did not leave a comment.Patriana H.
I would have liked to receive monetary credit for filling the gas tank past the point it was at the time I rented the truckRyan M.
Customer service is awful! InI was late to return the truck and got a text message from the staff saying they're going to file a report to the police department.I could not believe that. The truck was late, not stolen. I would never rent from this place ever again in life!Zuri N.
The people who helped us were great. There was an issue with the mileage on the truck and everyone was very helpful in figuring it out. I would definitely recommend them!diego R.
Customer did not leave a comment.Christopher B.
Customer did not leave a comment.Irvin S.
Warren was very pleasant to work with.Graflin B.
Destiny was incredibly helpful explaining the process and suggesting what I would need. It was the best uhaul experience I've had so far.Sierra F.
Everything was great!!ThanxErick J.