Comentarios del cliente para Broad Street West Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Broad Street West Mini Storage

Grado total:

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sharon W. en

Grado:

El cliente no dejó un comentario.

Angeline A. en

Grado:

The pick-up location/facility itself was great, however online check-in is not the best process; I lost 30 minutes on my rental due to having to wait for the online agent to approve/call references/etc, then had to take head shots, pictures, etc. UHaul likens online check-ins to skipping the line, but you might as well get in line - might have been faster.

Richard A. en

Grado:

El cliente no dejó un comentario.

Louis C. en

Grado:

El cliente no dejó un comentario.

Sharniece V. en

Grado:

El cliente no dejó un comentario.

julie D. en

Grado:

The service was wonderful in every way. I dealt with three different women who were all so courteous, considerate and knowledgeable. I felt very comfortable with their professional yet caring manner. My favorite place to rent from.

Hannah L. en

Grado:

The dolly I ordered and paid for was not in the truck.

Cary M. en

Grado:

Drop off was simple and easy, the associate was very professional and accommodating.

Sung Y. en

Grado:

El cliente no dejó un comentario.

JANIKA J. en

Grado:

Very respectful and very inviting. Great customer service experience.

Shawanna M T. en

Grado:

El cliente no dejó un comentario.

ALLAN M. en

Grado:

Do not use the mobile drop off option. It would be much faster and easier to just speak to a representative.

Diane D. en

Grado:

El cliente no dejó un comentario.

GREG G. en

Grado:

Marvin was great on check out. Kayla was excellent on check in. About as good a rental experience as it could be. Very helpful and easy to deal with.

Anthony L. en

Grado:

El cliente no dejó un comentario.

Chiquita J. en

Grado:

Wanda was so pleasant to work with. She handled the transaction efficiently and was kind in the process. A true pleasure.

Anthony L. en

Grado:

Easy online order; it's ready when picked up onsite Check in/out process quick.

Julie C. en

Grado:

El cliente no dejó un comentario.

Pedro F. en

Grado:

El cliente no dejó un comentario.

Elizabeth C. en

Grado:

El cliente no dejó un comentario.

David J. en

Grado:

Wanda did a great job helping me.

Kiran K. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Alexandra C. en

Grado:

Keyla the UHaul Rep was super nice and helpful. People like her make it easy to go in and out of the facility. Even when I arrived right at closing, she was so friendly and checked me out. She deserves a raise.

Marie W. en

Grado:

The service representative (Kayla??) was so nice and very helpful. She explained how everything worked inside the van since I'd never driven one before. She was very knowledgeable and I told her if and when I rent again I hope she would be the one to take care of me.

Jennifer T. en

Grado:

El cliente no dejó un comentario.

Nick H. en

Grado:

This review is more directed toward Short Pump Simply Storage, although Broad Street West Mini Storage didn't seem to have their ducks in a row either. When I arrived at SPSS, the attendant had double booked the van I needed, even though I spoke with her the day prior when she called me assuming my reservation was on Friday, instead of Saturday. The attendant found another van for me at BSWMS, but when I arrived this attendant was also confused. All in all, not a great experience, as I made the reservation for 10am, but didn't get into the van until 11am. Probably would recommend going a different route before landing on these locations.

Nancy F. en

Grado:

Not a thing!

harold S. en

Grado:

El cliente no dejó un comentario.

MARION A. en

Grado:

the person who helped me was a pleasure to deal with.

Brittany G. en

Grado:

El cliente no dejó un comentario.

Ronald B. en

Grado:

El cliente no dejó un comentario.